ScreenSteps
ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of three components: 1. Knowledge Ops Platform: a centralized knowledge hub for creating, managing, and accessing digital guides and training courses. 2. Find & Follow Framework: a methodology for improving training and operations by transferring knowledge more effectively. 3. Knowledge Coaching: one-on-one coaching with knowledge ops experts to ensure a successful knowledge implementation. The results? Faster training, fewer questions, and fewer mistakes.
Average Rating: 4.7/5.0
Total Reviews: 53
How Do G2 Users Rate ScreenSteps?
- Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
Who Is the Company Behind ScreenSteps?
- Seller: ScreenSteps
- Year Founded: 2009
- HQ Location: United States
-
LinkedIn® Page: www.linkedin.com
23 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Computer Software
- Company Size: 46% Medium, 43% Small
What Do G2 Reviewers Say About ScreenSteps?
AI-generated summary from verified user reviews
Pros
- Users find ScreenSteps easy to use and set up, enhancing its value as a comprehensive manual for all purposes.
- Users find the setup process easy, allowing quick implementation for both internal and external product manuals.
- Users find ScreenSteps enhances efficiency with its user-friendly setup and effective search capabilities for manuals.
- Users find ScreenSteps helpful for creating easy-to-use manuals and enhancing search functionality with keywords.
- Users value the navigation ease of ScreenSteps, appreciating its user-friendly search and setup features for manuals.
Cons
- Users note some formatting limits, yet still manage to create effective Knowledge Bases for clients.
- Users note formatting limits in ScreenSteps that slightly hinder their ability to create a comprehensive Knowledge Base.
What Are Recent G2 Reviews of ScreenSteps?
"Intuitive and easy to set up"
Rating: 5.0/5.0 stars
— Sandy S.
"Comprehensive knowledge management system"
Rating: 5.0/5.0 stars
— Terry H.

