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DeepHow

By DeepHow

4.9 out of 5 stars
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DeepHow Reviews & Product Details

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DeepHow Media

DeepHow Demo - DeepHow Capture App
Accessible from the App Store and Google Play Store, the easy-to-use DeepHow app captures experts’ workflow and know-how via video as they are performing real jobs.
DeepHow Demo - DeepHow Know-How Platform supported by AI Stephanie
Modern learners are digital natives and need training content that is available anywhere, at any time, on their preferred devices. DeepHow uses machine learning to capture real-time technical expertise in the form of smart how-to videos generated in record time.
DeepHow Demo - DeepHow Workflow Navigator
DeepHow delivers step-by-step workflow guidance in multiple languages, supports powerful in-video search, and users interact with Stephanie to learn anytime, anywhere at their own pace
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DeepHow Reviews (11)

Reviews

DeepHow Reviews (11)

4.9
11 reviews

Pros & Cons

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Verified User in Manufacturing
UM
Small-Business (50 or fewer emp.)
"DeepHow is great for making SOPs easy."
What do you like best about DeepHow?

I really appreciate how simple it is to add captions and use the AI voiceover feature. These tools make it much easier for viewers to follow along whenever necessary. Integrating videos into our existing file sharing systems is also straightforward. Creating SOPs as a proof of concept for our department was a smooth process, and now we are considering a full implementation of DeepHow in our training workflows. I have used the platform several times across my free trial. Review collected by and hosted on G2.com.

What do you dislike about DeepHow?

The studio can be a bit tricky to use at first. It is not as refined as I would like. The distribution of completed SOPs can also be quite difficult at times. The generated written SOPs aren't always as detailed as I would like, and are often more surface level. Review collected by and hosted on G2.com.

PT
Enterprise (> 1000 emp.)
"Simple and to the point"
What do you like best about DeepHow?

What makes DeepHow special is its simplicity. DeepHow makes it so you can record, upload, edit, and publish a training video quickly and easily without much technical knowledge and without all of the bells and whistles of typical video editing softwares. This simplicity translates, for us, to quick creation of much needed training content which would otherwise not exist due to the friction of creating a training video using other conventional methods. Review collected by and hosted on G2.com.

What do you dislike about DeepHow?

One area for improvement is the "Step" format of the videos. If, for example, I wanted to include a PowerPoint slide at a few different points in the video to stop and explain something, it'd have to be done in a different step. This would turn an easy 1-2-3 step video into 1-2-3-4-5-6 steps when really there were 3 steps but needed some additional time to explain some subtleties, each requiring their own step. Review collected by and hosted on G2.com.

Response from Courtney Steele of DeepHow

Patrick -

Thank you for taking the time to share your detailed feedback about DeepHow on G2. We truly appreciate it!

What you liked:

We're thrilled to hear that the simplicity of DeepHow is resonating with you. Our primary goal has always been to make the creation of training content as seamless as possible, and it's rewarding to know we're achieving that for you and your team.

Areas for improvement:

Your point about the "Step" format of the videos and the desire to include content like PowerPoint slides without creating additional steps is well taken. We're always looking for ways to enhance the user experience, and this feedback is invaluable. We'll certainly consider ways to offer more flexibility in this regard in future updates.

Problem-solving:

Hearing that DeepHow is helping capture the invaluable tribal knowledge in your factory is inspiring. It's precisely why we do what we do—to preserve and share expertise, especially from seasoned professionals whose insights are irreplaceable.

Once again, thank you for your feedback. It's users like you who help us continuously improve and grow. We look forward to serving you better with each update.

Courtney

DW
Small-Business (50 or fewer emp.)
"DeepHow enhanced our Training & Development"
What do you like best about DeepHow?

DeepHow is easy to use. I like how the company provides you with tools by way of demonstration videos you can watch on how to edit, add anotations and basically any topic to become efficient with using the product. Review collected by and hosted on G2.com.

What do you dislike about DeepHow?

Not that many special effect available to use. i.e. changing background or adding special characters. Review collected by and hosted on G2.com.

MA
Enterprise (> 1000 emp.)
"Deephow is a game changer in video training"
What do you like best about DeepHow?

Hard to give the the best feature. All of Deephow's features and capabilites are amazing. The ability to translate videos into other lanagues is their best features. Review collected by and hosted on G2.com.

What do you dislike about DeepHow?

Nothing!! Deephow has created an intuitive product. Deephow's customer service is second to none. They actively ask on ways to improve their product. Review collected by and hosted on G2.com.

Response from Courtney Steele of DeepHow

Matt -

Thank you so much for your enthusiastic words about DeepHow!

Your favorites:

It's fantastic to hear that our translation capability stands out for you. We understand the importance of diverse workforces and believe that language should never be a barrier to quality training. Your positive acknowledgment inspires us to keep pushing the envelope.

Your satisfaction:

It's truly heartening to know that you find no areas of concern with our platform and appreciate our proactive customer service approach. We pride ourselves on being user-focused, and your feedback reinforces our commitment.

Impact on your workforce:

The fact that DeepHow has bridged language gaps, helped document invaluable technician skills, and made standard operating procedures more accessible for your team is exactly the kind of impact we aim for. Knowing we're creating tangible benefits for organizations like yours fuels our motivation.

We're here to support you and your team every step of the way, and we're thrilled to be part of your training journey. Thank you for being a valued member of the DeepHow community!

Courtney

DeepHow

Joseph W.
JW
Training Coordinator
Mid-Market (51-1000 emp.)
"Game changer."
What do you like best about DeepHow?

There are so many things I could list about Deephow. The application is easy to use and can be impactful in so many areas. We use it to capture best practices and share them with other techs and locations. We use it to communicate safety and people department information. It has reduced the length of time it takes to train a newer employee and reduced the amount of time spent on refresher training. We have seen an increase in employee self-confidence and confidence in team members. At this point, we have not found a limit to what we can do with Deephow. The best part of Deephow though has been the people behind it. They are supportive and always looking to improve. There is always someone available to help. They listen to their customers and grow based on our needs. The application and the people are unmatched and we are grateful for what they do. Review collected by and hosted on G2.com.

What do you dislike about DeepHow?

My issues are very minor and I struggle to see them as issues. Every issue I have is currently being worked on and I already know that a solution is coming and they are good at keeping us up to date. I would like to see a 2nd audio track and I want them to continue to improve the editing process. It's hard to call these issues because they are getting it done. Review collected by and hosted on G2.com.

Response from Courtney Steele of DeepHow

Joseph -

We're genuinely touched by your comprehensive feedback and wholeheartedly thank you for sharing your experience with DeepHow.

Your Favorites:

Your multi-faceted utilization of DeepHow, from capturing best practices to communicating vital safety information, illustrates the diverse applications we envisioned when creating this tool. It's immensely gratifying to learn about the positive ripple effects on training duration and the boosted confidence amongst your team members. Above all, your recognition of our team's efforts and commitment is truly heartwarming. We're in this together, and our mission is to ensure that our partners, like you, get the most out of DeepHow.

Your Concerns:

Even if they're minor, we deeply value your insights on areas for enhancement. The mention of a 2nd audio track and continual improvement in the editing process is duly noted. As you've observed, we're committed to continuous refinement and are excited about the upcoming updates we believe will further elevate your experience.

Transformative Impact:

It's exhilarating to read about the transformative effects DeepHow is having on your training processes, from standardizing best practices swiftly to fostering autonomy among technicians. We're inspired by how you're leveraging DeepHow to its full potential, ensuring everyone starts on the same page, reducing downtime, and promoting self-reliance.

Your feedback is a testament to our shared journey towards excellence. We're proud to be a part of your success story and remain committed to serving you even better.

Courtney

Derek S.
DS
Business Process Owner
Enterprise (> 1000 emp.)
"Maximize Training/Accelerate Upskilling"
What do you like best about DeepHow?

Capturing Knowledge so it can move from being tribal knowledge of an individual operator to institutional knowledge in a digital library accessible to all frontline operators has been a huge win. Videos are 'Best Practices'. Everyone is trained on the accepted best method to address an issue. Having a trainee demonstrate proficiency on a task by being in the video is an added bonus. Review collected by and hosted on G2.com.

What do you dislike about DeepHow?

The only complaint I have about DeepHow is we needed this 10 years ago prior to our major hit of retirements! Review collected by and hosted on G2.com.

Response from Courtney Steele of DeepHow

Derek -

Thank you for painting such a vivid picture of your great experience with DeepHow.

What You Cherished:

The transition from tribal to institutional knowledge is a transformative journey, and we're delighted that DeepHow has been instrumental in that shift for you. The beauty of visual 'Best Practices' is exactly as you described: consistency in training, ensuring everyone is aligned with optimal methods. Your mention of trainees demonstrating proficiency in videos highlights an innovative use-case we're proud to support.

DeepHow's Impact:

We're pleased to know that DeepHow is enhancing your training dynamics, minimizing the need for repetitive refreshers, and fortifying knowledge retention. A robust, self-reliant workforce that's equipped with tools to rapidly upskill is a dream for many organizations, and we're elated that we could be a part of that vision for you.

Your insights inspire us to keep innovating and serving our partners with even more zeal. Here's to many more years of success together!

Courtney

Verified User in Mining & Metals
UM
Enterprise (> 1000 emp.)
"DeepHow for Improved Training and Employee Onboarding"
What do you like best about DeepHow?

DeepHow utilizes video to train and educate employees. This is much more effective than traditional written procedures. The software, video creation, and editing are user friendly and easily lets local leadership create training material. Our Customer Success Manager gave us hands on training and ensured we had any support needed. Review collected by and hosted on G2.com.

What do you dislike about DeepHow?

DeepHow still has some opportunities to make organization of content better, but their team is very receptive to customer suggestions. It would also be beneficial to have a way to test comphresion at the end of a video Review collected by and hosted on G2.com.

Response from Courtney Steele of DeepHow

It's a pleasure to read your feedback and gain insights into how DeepHow is benefiting your team. Thank you for sharing.

Your Favorites:

We fully share your enthusiasm for the power of video as a transformative training tool. It's exhilarating to know that the ease-of-use of our software is empowering local leadership to craft quality training content. And we're particularly glad that our Customer Success Manager was able to offer the support and training you needed. Your success is our success!

Areas for Improvement:

Your comments on content organization and introducing comprehension tests are greatly appreciated. We understand the significance of both for an even more effective training process. Rest assured, these suggestions are on our radar, and our team is continuously working to enhance the DeepHow experience based on feedback like yours.

Operational Impact:

Speed and efficacy in training can indeed have profound impacts on safety and operational efficiency. We're thrilled to be part of your journey in achieving those milestones.

Your feedback is invaluable to our mission. We look forward to evolving alongside you, continually striving to meet and exceed your expectations.

Courtney

TO
Mid-Market (51-1000 emp.)
"Best Video Training Product on the Market"
What do you like best about DeepHow?

The #1 thing that DeepHow provides for me is ease of use. I can take a 10 minute video and have it edited and published in less than 30 minutes! Review collected by and hosted on G2.com.

What do you dislike about DeepHow?

There are very few things I dislike, but the service team and customer team jump on any issues we have and in most cases find a solution Review collected by and hosted on G2.com.

Response from Courtney Steele of DeepHow

Tim -

Thank you for sharing your positive experience with DeepHow.

What You Liked:

It's great to hear that you find our platform easy to use. Efficiency is one of our top priorities, so knowing you can quickly edit and publish videos is encouraging feedback.

Areas for Improvement:

We appreciate your understanding when issues arise. Our teams are always ready to assist, and we're glad they've been helpful in finding solutions.

Addressing Knowledge Transfer:

The challenge of transferring knowledge in an aging workforce is significant. We're glad to provide a tool that aids in capturing and centralizing expertise for future generations.

Thanks again for your insights. We're always looking to improve, and feedback like yours helps immensely.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Making Tribal Knowledge Visible"
What do you like best about DeepHow?

DeepHow prepares workers for new learning by being able to watch skills prior to hands on experiences. It cuts learning time greatly. It also serves as an on-demand refresher or reference tool when the trainer is not available. DeepHow is a great tool to standardize processes. Videos are created, people come together to review them and standard processes are established. DeepHow can be used to reduce redundant presentations/meetings by simply recording them and sending them to the people who need the information.

Out compnay has saved enormous amounts of money by showing pre-hire videos allowing candidates to decide on the spot if the job is not for them. Review collected by and hosted on G2.com.

What do you dislike about DeepHow?

Maintaining the data base of people is cumbersome. I have to manually add and remove employees as they hire in and leave. I also dislike the categories- I would like to name my own categories based on my plant. I would like to create my own channels based on our value streams- the organization is too global. I need to be able to organize my videos in a way that makes them easy to find. Review collected by and hosted on G2.com.

Response from Courtney Steele of DeepHow

Hi there -

First and foremost, thank you for sharing such comprehensive insights about DeepHow.

What You Appreciated:

Hearing how DeepHow empowers workers by prepping them for hands-on experiences and serving as an on-demand reference warms our hearts. The ability to standardize processes and minimize repetitive meetings is precisely what we aimed for. And the fact that our platform aids in making pre-hire decisions more efficient? That's a win we hadn't even fully anticipated, and it's brilliant to hear!

Areas to Polish:

Your constructive comments about database management and the desire for category customization resonate with us. Personalizing and streamlining the user experience is paramount, and we're taking note.

Legacy and Learning:

Preserving the invaluable knowledge of seasoned machinists and ensuring it aids the next generation is a mission close to our heart. We're proud to support your endeavors in building a versatile and empowered workforce.

Thank you for choosing DeepHow!

Courtney

Prajwala K.
PK
Human Resources Executive
Small-Business (50 or fewer emp.)
"Deephow is one of the game changer"
What do you like best about DeepHow?

Deephow is with clean interface and maximize training or accelerate upskilling and it has improved training and employee onboarding Review collected by and hosted on G2.com.

What do you dislike about DeepHow?

I don't have anything dislikes about Deephow because it is one of the tool where we can easily implement and the customer service quite good Review collected by and hosted on G2.com.

Response from Courtney Steele of DeepHow

Dear Prajwala,

Thank you so much for your positive review of DeepHow! We greatly appreciate your feedback and are delighted to hear that you consider us a game changer.

We're pleased to know that you like the clean interface of DeepHow, as well as its ability to maximize training and accelerate upskilling. It's fantastic to hear that our platform has improved training and employee onboarding for your organization.

We are also glad that you don't have any dislikes about DeepHow and that you find it easy to implement. Providing excellent customer service is a top priority for us, so we're thrilled to hear that you have had a positive experience with our support team.

DeepHow is designed to solve various problems related to training and knowledge sharing, and it's rewarding to hear that it has benefited your organization. Making tribal knowledge visible is indeed one of our core goals, and we're committed to helping businesses like yours bridge the gap between institutional knowledge and practical training.

Once again, thank you for your kind words and for choosing DeepHow. If you have any suggestions or further feedback in the future, please don't hesitate to reach out to us. We look forward to continuing to support your training and upskilling efforts.

Please don't hesitate to reach out to us if you need anything.

Warmly,

Courtney

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