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Best Social Commerce Platforms for Small Business

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall Social Commerce Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Social Commerce Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Social Commerce Platforms category.

In addition to qualifying for inclusion in the Social Commerce Platforms category, to qualify for inclusion in the Small Business Social Commerce Platforms category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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11 Listings in Small Business Social Commerce Platforms Available

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Sprinklr Social
(1,155)4.1 out of 5
Optimized for quick response
10th Easiest To Use in Social Commerce Platforms software
Save to My Lists
Entry Level Price:$2,800.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

    Users
    • Social Media Specialist
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 49% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Social is a unified, enterprise-scale social management platform that centralizes publishing, engagement, and analytics across multiple social media channels.
    • Reviewers frequently mention the platform's ability to monitor multiple social channels, schedule posts, and review engagement all from a single dashboard, saving a lot of time and making collaboration more efficient.
    • Users mentioned that the platform can be a bit overwhelming at first due to its numerous tabs, menus, and configuration options, and occasionally, the system feels slower than expected when switching between modules or running larger reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprinklr Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    85
    Centralized Management
    65
    Features
    56
    Social Media Integration
    41
    Multiple Accounts
    37
    Cons
    Complex Usage
    47
    Learning Curve
    37
    Learning Complexity
    32
    Complexity
    31
    Improvement Needed
    27
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Social features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    7.2
    Omnichannel
    Average: 8.4
    8.0
    Types
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,274 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,340 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

Users
  • Social Media Specialist
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 49% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Social is a unified, enterprise-scale social management platform that centralizes publishing, engagement, and analytics across multiple social media channels.
  • Reviewers frequently mention the platform's ability to monitor multiple social channels, schedule posts, and review engagement all from a single dashboard, saving a lot of time and making collaboration more efficient.
  • Users mentioned that the platform can be a bit overwhelming at first due to its numerous tabs, menus, and configuration options, and occasionally, the system feels slower than expected when switching between modules or running larger reports.
Sprinklr Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
85
Centralized Management
65
Features
56
Social Media Integration
41
Multiple Accounts
37
Cons
Complex Usage
47
Learning Curve
37
Learning Complexity
32
Complexity
31
Improvement Needed
27
View All Pros and Cons
Sprinklr Social features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.1
7.2
Omnichannel
Average: 8.4
8.0
Types
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,274 Twitter followers
LinkedIn® Page
www.linkedin.com
4,340 employees on LinkedIn®
Later Social
(347)4.5 out of 5
6th Easiest To Use in Social Commerce Platforms software
View top Consulting Services for Later Social
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Later is a social media marketing and commerce platform that helps business owners, creators, agencies, and social media teams grow their brands and businesses online. Later helps you save time and

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Later Social is a social media management tool that allows users to schedule posts, manage multiple accounts, and analyze performance across various platforms.
    • Reviewers appreciate the platform's user-friendly interface, visual calendar, and the ability to schedule posts across multiple platforms, which significantly simplifies their content management process.
    • Reviewers mentioned issues with video support, occasional disconnection of accounts, limitations in analytics, and the need for frequent account reconnection for verification.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Later Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Post Scheduling
    31
    Scheduling
    29
    Time-saving
    17
    Easy Scheduling
    16
    Cons
    Limited Features
    9
    Missing Features
    8
    Linking Issues
    7
    Publishing Limitations
    7
    Content Creation
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Later Social features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Omnichannel
    Average: 8.4
    9.1
    Types
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Later
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @latermedia
    38,336 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,885 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Later is a social media marketing and commerce platform that helps business owners, creators, agencies, and social media teams grow their brands and businesses online. Later helps you save time and

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Later Social is a social media management tool that allows users to schedule posts, manage multiple accounts, and analyze performance across various platforms.
  • Reviewers appreciate the platform's user-friendly interface, visual calendar, and the ability to schedule posts across multiple platforms, which significantly simplifies their content management process.
  • Reviewers mentioned issues with video support, occasional disconnection of accounts, limitations in analytics, and the need for frequent account reconnection for verification.
Later Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Post Scheduling
31
Scheduling
29
Time-saving
17
Easy Scheduling
16
Cons
Limited Features
9
Missing Features
8
Linking Issues
7
Publishing Limitations
7
Content Creation
6
View All Pros and Cons
Later Social features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.5
Omnichannel
Average: 8.4
9.1
Types
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Later
Company Website
Year Founded
2014
HQ Location
Boston, MA
Twitter
@latermedia
38,336 Twitter followers
LinkedIn® Page
www.linkedin.com
1,885 employees on LinkedIn®

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Octadesk
(55)4.6 out of 5
1st Easiest To Use in Social Commerce Platforms software
Save to My Lists
Entry Level Price:Starting at R$1,542.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The only AI service platform for all teams: from marketing to sales and after-sales. Centralize conversations and calls, prioritize what matters and automate what you can.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Octadesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Features
    3
    Easy Implementation
    2
    Easy Integrations
    2
    Integrations
    2
    Cons
    Feature Issues
    2
    Limited Features
    2
    Chatbot Issues
    1
    Limitations
    1
    Limited Customization
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Octadesk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Omnichannel
    Average: 8.4
    8.6
    Types
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Octadesk
    Year Founded
    2008
    HQ Location
    Sao Paulo, SP
    Twitter
    @octadesk
    84 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The only AI service platform for all teams: from marketing to sales and after-sales. Centralize conversations and calls, prioritize what matters and automate what you can.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Small-Business
  • 38% Mid-Market
Octadesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Features
3
Easy Implementation
2
Easy Integrations
2
Integrations
2
Cons
Feature Issues
2
Limited Features
2
Chatbot Issues
1
Limitations
1
Limited Customization
1
View All Pros and Cons
Octadesk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.6
Omnichannel
Average: 8.4
8.6
Types
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Octadesk
Year Founded
2008
HQ Location
Sao Paulo, SP
Twitter
@octadesk
84 Twitter followers
LinkedIn® Page
www.linkedin.com
113 employees on LinkedIn®
Manychat
(157)4.5 out of 5
11th Easiest To Use in Social Commerce Platforms software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 88% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Manychat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Automation
    11
    Helpful
    11
    Features
    9
    User-Friendly
    9
    Cons
    Expensive
    7
    Limited Features
    7
    Poor Customer Support
    6
    Missing Features
    5
    Pricing Issues
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Manychat features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManyChat
    Year Founded
    2016
    HQ Location
    Palo Alto, US
    Twitter
    @ManyChatHQ
    3,692 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    421 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations eve

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 88% Small-Business
  • 9% Mid-Market
Manychat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Automation
11
Helpful
11
Features
9
User-Friendly
9
Cons
Expensive
7
Limited Features
7
Poor Customer Support
6
Missing Features
5
Pricing Issues
5
View All Pros and Cons
Manychat features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
ManyChat
Year Founded
2016
HQ Location
Palo Alto, US
Twitter
@ManyChatHQ
3,692 Twitter followers
LinkedIn® Page
www.linkedin.com
421 employees on LinkedIn®
Dash Social
(339)4.7 out of 5
7th Easiest To Use in Social Commerce Platforms software
Save to My Lists
Entry Level Price:$999.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

    Users
    • Social Media Manager
    • Social Media Coordinator
    Industries
    • Apparel & Fashion
    • Cosmetics
    Market Segment
    • 42% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dash Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Analytics
    14
    Scheduling
    13
    Data Insights
    10
    Post Scheduling
    10
    Cons
    Missing Features
    5
    Lack of Analytics
    4
    Access Limitations
    3
    Expensive
    3
    Feature Limitations
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dash Social features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Omnichannel
    Average: 8.4
    8.9
    Types
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dash Social
    Company Website
    Year Founded
    2013
    HQ Location
    Halifax, NS
    Twitter
    @DashSocialHQ
    1,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    292 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

Users
  • Social Media Manager
  • Social Media Coordinator
Industries
  • Apparel & Fashion
  • Cosmetics
Market Segment
  • 42% Small-Business
  • 39% Mid-Market
Dash Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Analytics
14
Scheduling
13
Data Insights
10
Post Scheduling
10
Cons
Missing Features
5
Lack of Analytics
4
Access Limitations
3
Expensive
3
Feature Limitations
3
View All Pros and Cons
Dash Social features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
8.8
Omnichannel
Average: 8.4
8.9
Types
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Dash Social
Company Website
Year Founded
2013
HQ Location
Halifax, NS
Twitter
@DashSocialHQ
1,873 Twitter followers
LinkedIn® Page
www.linkedin.com
292 employees on LinkedIn®
BIK
(68)4.5 out of 5
5th Easiest To Use in Social Commerce Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

    Users
    No information available
    Industries
    • Consumer Goods
    • Cosmetics
    Market Segment
    • 62% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BIK is a marketing automation and CRM platform that integrates various platforms like WhatsApp, Instagram, Facebook, and Emails for customer support and campaign management.
    • Reviewers appreciate the ease of use, quick customer support, and the constant addition of new features that have directly impacted the way they use the platform, along with the integration with other services like Shopify and Meta.
    • Reviewers mentioned issues such as the tedious task of copying and pasting data for tracking campaign performance, dependence on a third party for the SMS part, occasional WhatsApp message delivery failures, and the disappearance of messages older than three months.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BIK Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    27
    Ease of Use
    24
    Features
    14
    Helpful
    12
    Integrations
    9
    Cons
    Missing Features
    7
    Expensive
    4
    Software Bugs
    4
    Campaign Issues
    3
    Dashboard Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BIK features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Omnichannel
    Average: 8.4
    8.7
    Types
    Average: 8.6
    3.3
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BIK
    Year Founded
    2019
    HQ Location
    Palo Alto
    Twitter
    @Bikglobal
    44 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

Users
No information available
Industries
  • Consumer Goods
  • Cosmetics
Market Segment
  • 62% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BIK is a marketing automation and CRM platform that integrates various platforms like WhatsApp, Instagram, Facebook, and Emails for customer support and campaign management.
  • Reviewers appreciate the ease of use, quick customer support, and the constant addition of new features that have directly impacted the way they use the platform, along with the integration with other services like Shopify and Meta.
  • Reviewers mentioned issues such as the tedious task of copying and pasting data for tracking campaign performance, dependence on a third party for the SMS part, occasional WhatsApp message delivery failures, and the disappearance of messages older than three months.
BIK Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
27
Ease of Use
24
Features
14
Helpful
12
Integrations
9
Cons
Missing Features
7
Expensive
4
Software Bugs
4
Campaign Issues
3
Dashboard Issues
3
View All Pros and Cons
BIK features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.7
Omnichannel
Average: 8.4
8.7
Types
Average: 8.6
3.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
BIK
Year Founded
2019
HQ Location
Palo Alto
Twitter
@Bikglobal
44 Twitter followers
LinkedIn® Page
www.linkedin.com
325 employees on LinkedIn®
Emplifi
(367)4.4 out of 5
9th Easiest To Use in Social Commerce Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

    Users
    • Community Manager
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 42% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Emplifi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Social Media Management
    48
    Analytics
    38
    Analytics Focus
    34
    Features
    23
    Cons
    Missing Features
    25
    Technical Issues
    18
    Feature Limitations
    15
    Improvement Needed
    12
    Lack of Features
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Emplifi features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emplifi
    HQ Location
    Columbus , US
    LinkedIn® Page
    www.linkedin.com
    505 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

Users
  • Community Manager
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 42% Mid-Market
  • 32% Enterprise
Emplifi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Social Media Management
48
Analytics
38
Analytics Focus
34
Features
23
Cons
Missing Features
25
Technical Issues
18
Feature Limitations
15
Improvement Needed
12
Lack of Features
12
View All Pros and Cons
Emplifi features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
505 employees on LinkedIn®
CommentSold
(78)4.7 out of 5
4th Easiest To Use in Social Commerce Platforms software
Save to My Lists
Entry Level Price:$49 + 5% of sales /m...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CommentSold is the North American leader of live selling technology, with over 4,000 retailers, more than 150M items sold, and $3.5B+ in lifetime GMV. CommentSold’s technology continues to provide bus

    Users
    • Owner
    • Business Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 100% Small-Business
    • 1% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CommentSold features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    7.6
    Omnichannel
    Average: 8.4
    7.5
    Types
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CommentSold
    Year Founded
    2017
    HQ Location
    Huntsville, Alabama
    Twitter
    @CommentSold
    196 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CommentSold is the North American leader of live selling technology, with over 4,000 retailers, more than 150M items sold, and $3.5B+ in lifetime GMV. CommentSold’s technology continues to provide bus

Users
  • Owner
  • Business Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 100% Small-Business
  • 1% Enterprise
CommentSold features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
7.6
Omnichannel
Average: 8.4
7.5
Types
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
CommentSold
Year Founded
2017
HQ Location
Huntsville, Alabama
Twitter
@CommentSold
196 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
Bazaarvoice
(804)4.2 out of 5
14th Easiest To Use in Social Commerce Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 40% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bazaarvoice is a platform that collects and syndicates reviews, allowing users to monitor and control the publication of reviews and ratings on their site.
    • Reviewers appreciate the ease of integration and navigation of Bazaarvoice, its useful syndication feature, and the opportunity it provides to engage directly on customer sites and syndicate reviews.
    • Users mentioned issues with Bazaarvoice's user interface, confusing functionality, poor customer service, rigid business practices, and complex setup and integration process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bazaarvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Review Management
    28
    Reviews
    24
    Helpful
    22
    Ease of Use
    21
    Customer Support
    19
    Cons
    Poor Customer Support
    19
    Review Management
    17
    Inadequate Support
    16
    Complex Usage
    15
    Not User-Friendly
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bazaarvoice features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    6.7
    Omnichannel
    Average: 8.4
    7.7
    Types
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bazaarvoice
    Company Website
    Year Founded
    2005
    HQ Location
    Austin, Texas
    Twitter
    @Bazaarvoice
    19,256 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,704 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 40% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bazaarvoice is a platform that collects and syndicates reviews, allowing users to monitor and control the publication of reviews and ratings on their site.
  • Reviewers appreciate the ease of integration and navigation of Bazaarvoice, its useful syndication feature, and the opportunity it provides to engage directly on customer sites and syndicate reviews.
  • Users mentioned issues with Bazaarvoice's user interface, confusing functionality, poor customer service, rigid business practices, and complex setup and integration process.
Bazaarvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Review Management
28
Reviews
24
Helpful
22
Ease of Use
21
Customer Support
19
Cons
Poor Customer Support
19
Review Management
17
Inadequate Support
16
Complex Usage
15
Not User-Friendly
15
View All Pros and Cons
Bazaarvoice features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
6.7
Omnichannel
Average: 8.4
7.7
Types
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Bazaarvoice
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,256 Twitter followers
LinkedIn® Page
www.linkedin.com
1,704 employees on LinkedIn®
Nosto
(235)4.6 out of 5
8th Easiest To Use in Social Commerce Platforms software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nosto is an AI-driven Commerce Experience Platform (CXP) that enables brands to increase sales and customer lifetime value through personalized shopping experiences. Our comprehensive platforms offer

    Users
    • Marketing Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 49% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nosto Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    15
    Customer Support
    11
    Personalization
    11
    Recommendation Systems
    11
    Recommendations System
    10
    Cons
    Difficult Learning
    5
    Learning Curve
    4
    Missing Features
    4
    Expensive
    3
    Feature Limitations
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nosto features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Omnichannel
    Average: 8.4
    10.0
    Types
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nosto Solutions
    Year Founded
    2013
    HQ Location
    Helsinki, Southern Finland
    Twitter
    @NostoSolutions
    2,405 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    175 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nosto is an AI-driven Commerce Experience Platform (CXP) that enables brands to increase sales and customer lifetime value through personalized shopping experiences. Our comprehensive platforms offer

Users
  • Marketing Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 49% Small-Business
  • 45% Mid-Market
Nosto Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
15
Customer Support
11
Personalization
11
Recommendation Systems
11
Recommendations System
10
Cons
Difficult Learning
5
Learning Curve
4
Missing Features
4
Expensive
3
Feature Limitations
3
View All Pros and Cons
Nosto features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
10.0
Omnichannel
Average: 8.4
10.0
Types
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Nosto Solutions
Year Founded
2013
HQ Location
Helsinki, Southern Finland
Twitter
@NostoSolutions
2,405 Twitter followers
LinkedIn® Page
www.linkedin.com
175 employees on LinkedIn®
Tagshop.ai
(134)4.9 out of 5
2nd Easiest To Use in Social Commerce Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tagshop AI is an advanced AI ad generator designed to help increase conversions with high quality video ads using realistic AI avatars. Instead of relying on traditional shoots, actors, or editing too

    Users
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 57% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tagshop AI is a tool that allows businesses to generate user-generated content (UGC) style video ads quickly and efficiently.
    • Reviewers appreciate the tool's ability to save time and resources by auto-generating scripts, avatars, and full videos from a product link, as well as its multilingual features and the quality of its Digital Twin feature.
    • Reviewers experienced issues with the tool's customization options, slow rendering times, and the quality of some images and avatars, and suggested improvements in the AI-recommended scripts and the introduction of more languages.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tagshop.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    UGC Management
    22
    Features
    17
    Content Creation
    16
    Innovation
    16
    Cons
    Missing Features
    9
    Improvement Needed
    6
    Slow Performance
    6
    Content Issues
    5
    Lack of Features
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tagshop.ai features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Omnichannel
    Average: 8.4
    9.9
    Types
    Average: 8.6
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tagshop
    Year Founded
    2018
    HQ Location
    Covina, US
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tagshop AI is an advanced AI ad generator designed to help increase conversions with high quality video ads using realistic AI avatars. Instead of relying on traditional shoots, actors, or editing too

Users
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 57% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tagshop AI is a tool that allows businesses to generate user-generated content (UGC) style video ads quickly and efficiently.
  • Reviewers appreciate the tool's ability to save time and resources by auto-generating scripts, avatars, and full videos from a product link, as well as its multilingual features and the quality of its Digital Twin feature.
  • Reviewers experienced issues with the tool's customization options, slow rendering times, and the quality of some images and avatars, and suggested improvements in the AI-recommended scripts and the introduction of more languages.
Tagshop.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
UGC Management
22
Features
17
Content Creation
16
Innovation
16
Cons
Missing Features
9
Improvement Needed
6
Slow Performance
6
Content Issues
5
Lack of Features
5
View All Pros and Cons
Tagshop.ai features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.6
Omnichannel
Average: 8.4
9.9
Types
Average: 8.6
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Tagshop
Year Founded
2018
HQ Location
Covina, US
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
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