The Top 19 Social Commerce Platforms

Check out this list of the top Social Commerce Platforms products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Sprinklr Social

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

55%

Information Technology and Services

15%

Consumer Goods

15%

Retail

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.2

Meets Requirements

Average: 8.6

8.4

Ease of Doing Business With

Average: 7.6

8.5

Ease of Setup

Average: 7.3

8.2

Quality of Support

Average: 9.0

8.4

Ease of Admin

Average: 7.6

8.2

Octadesk

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Computer Software

21%

Consumer Electronics

14%

Accounting

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.5

Meets Requirements

Average: 8.6

8.5

Ease of Doing Business With

Average: 7.6

9.2

Ease of Setup

Average: 7.3

9.0

Quality of Support

Average: 9.0

8.3

Ease of Admin

Average: 7.6

9.2

Storyly

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

36%

Retail

27%

Gambling & Casinos

18%

Apparel & Fashion

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.8

Meets Requirements

Average: 8.6

9.1

Ease of Doing Business With

Average: 7.6

9.9

Ease of Setup

Average: 7.3

8.9

Quality of Support

Average: 9.0

10.0

Ease of Admin

Average: 7.6

9.6

Later Social

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

49%

Photography

18%

Health, Wellness and Fitness

18%

Consumer Goods

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.3

Meets Requirements

Average: 8.6

8.4

Ease of Doing Business With

Average: 7.6

9.8

Ease of Setup

Average: 7.3

9.5

Quality of Support

Average: 9.0

9.8

Ease of Admin

Average: 7.6

9.8

BIK

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

40%

Cosmetics

27%

Apparel & Fashion

20%

Computer Software

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 8.6

8.9

Ease of Doing Business With

Average: 7.6

9.2

Ease of Setup

Average: 7.3

9.2

Quality of Support

Average: 9.0

9.2

Ease of Admin

Average: 7.6

9.2

Tagshop.ai

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

45%

Retail

20%

Information Technology and Services

20%

Health, Wellness and Fitness

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.8

Meets Requirements

Average: 8.6

9.6

Ease of Doing Business With

Average: 7.6

9.7

Ease of Setup

Average: 7.3

9.5

Quality of Support

Average: 9.0

10.0

Ease of Admin

Average: 7.6

9.7

Dash Social

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

32%

Marketing and Advertising

24%

Cosmetics

22%

Retail

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 8.6

8.5

Ease of Doing Business With

Average: 7.6

10.0

Ease of Setup

Average: 7.3

9.6

Quality of Support

Average: 9.0

9.7

Ease of Admin

Average: 7.6

9.6

MikMak

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

65%

Marketing and Advertising

17%

Food & Beverages

13%

Cosmetics

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.5

Meets Requirements

Average: 8.6

8.8

Ease of Doing Business With

Average: 7.6

9.5

Ease of Setup

Average: 7.3

7.6

Quality of Support

Average: 9.0

9.8

Ease of Admin

Average: 7.6

8.3

Emplifi

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

63%

Food & Beverages

13%

Automotive

12%

Retail

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 8.6

8.7

Ease of Doing Business With

Average: 7.6

9.1

Ease of Setup

Average: 7.3

9.2

Quality of Support

Average: 9.0

9.2

Ease of Admin

Average: 7.6

9.2

#10

CommentSold

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

54%

Apparel & Fashion

38%

Alternative Medicine

Luxury Goods & Jewelry

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.3

Meets Requirements

Average: 8.6

9.3

Ease of Doing Business With

Average: 7.6

9.7

Ease of Setup

Average: 7.3

9.3

Quality of Support

Average: 9.0

9.4

Ease of Admin

Average: 7.6

9.3

#11

Nosto

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

47%

Apparel & Fashion

24%

Leisure, Travel & Tourism

18%

Business Supplies and Equipment

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 8.6

9.2

Ease of Doing Business With

Average: 7.6

9.4

Ease of Setup

Average: 7.3

8.8

Quality of Support

Average: 9.0

9.5

Ease of Admin

Average: 7.6

8.7

#12

Shoppable Where to Buy

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

45%

Building Materials

18%

Marketing and Advertising

18%

Manufacturing

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 8.6

7.8

Ease of Doing Business With

Average: 7.6

9.9

Ease of Setup

Average: 7.3

8.5

Quality of Support

Average: 9.0

9.6

Ease of Admin

Average: 7.6

9.3

#13

Manychat

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

71%

Health, Wellness and Fitness

11%

Hospital & Health Care

11%

Automotive

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.3

Meets Requirements

Average: 8.6

9.2

Ease of Doing Business With

Average: 7.6

8.9

Ease of Setup

Average: 7.3

7.8

Quality of Support

Average: 9.0

7.8

Ease of Admin

Average: 7.6

8.8

#14

Spectrm

Overall Satisfaction Score

Top Industries of Reviewers:

Online Media

33%

Non-Profit Organization Management

33%

Broadcast Media

17%

Consumer Goods

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.3

Meets Requirements

Average: 8.6

8.4

Ease of Doing Business With

Average: 7.6

8.3

Ease of Setup

Average: 7.3

8.9

Quality of Support

Average: 9.0

9.1

Ease of Admin

Average: 7.6

9.3

#15

Boutir

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

43%

Computer Software

29%

Consumer Goods

14%

Information Technology and Services

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.9

Meets Requirements

Average: 8.6

8.5

Ease of Doing Business With

Average: 7.6

0.0

Ease of Setup

Average: 7.3

0.0

Quality of Support

Average: 9.0

8.7

Ease of Admin

Average: 7.6

0.0

#16

Verint Channel Automation

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

38%

Telecommunications

23%

Information Technology and Services

23%

Consumer Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 8.6

8.0

Ease of Doing Business With

Average: 7.6

7.7

Ease of Setup

Average: 7.3

8.8

Quality of Support

Average: 9.0

6.5

Ease of Admin

Average: 7.6

8.7

#17

Bazaarvoice

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

32%

Retail

30%

Apparel & Fashion

25%

Marketing and Advertising

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

7.1

Meets Requirements

Average: 8.6

8.0

Ease of Doing Business With

Average: 7.6

6.3

Ease of Setup

Average: 7.3

6.5

Quality of Support

Average: 9.0

9.2

Ease of Admin

Average: 7.6

7.1

#18

Olapic

Overall Satisfaction Score

Top Industries of Reviewers:

Entertainment

33%

Apparel & Fashion

33%

Education Management

17%

Higher Education

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.3

Meets Requirements

Average: 8.6

8.4

Ease of Doing Business With

Average: 7.6

0.0

Ease of Setup

Average: 7.3

0.0

Quality of Support

Average: 9.0

8.3

Ease of Admin

Average: 7.6

0.0

#19

InstaShop

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

43%

Retail

29%

Computer Software

14%

Public Relations and Communications

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.1

Meets Requirements

Average: 8.6

7.9

Ease of Doing Business With

Average: 7.6

0.0

Ease of Setup

Average: 7.3

0.0

Quality of Support

Average: 9.0

8.6

Ease of Admin

Average: 7.6

0.0