What I like best about is how much it streamlines my workflow as a social media manager. I use the content calendar and scheduling tools daily, and the drag-and-drop planner makes it easy to organize campaigns, adjust posting schedules quickly, and keep teams aligned without relying on multiple spreadsheets or tools.

The analytics and reporting features are also incredibly helpful for quickly identifying top-performing content and pulling insights across platforms. It’s made reporting faster and helps inform creative decisions in real time instead of waiting until the end of a campaign.

One unexpected benefit has been using the performance insights to spot trends in creative, captions, and formats that consistently resonate with our audience, which has helped strengthen overall content strategy. Review collected by and hosted on G2.com.

One challenge with is that reporting customization can feel somewhat limited depending on the type of data or campaign insights you want to pull. There are times when I still need to manually organize or supplement data outside the platform to create more tailored reports for internal teams, which adds extra time to the workflow. Specifically, when collaborating on a post with a different brand or creator. When they're the original poster, we're unable to factor those insights into our overall performance. Review collected by and hosted on G2.com.

I love how easy it is to schedule things and see what's in the calendar - this saves a lot of time regularly. The pricing seems reasonable for the variety of features that improve workflow. The ability to see how well a video might perform using AI is also very helpful. The support team are also very resonsive and friendly. Posts go out on time every time when scheduled through Dash, meaning that it's very reliable. The UI is also very clean and doesn't distract you when using it. I especially love the ability to click all the different platforms when uploading a video and porting all the info from the first platform over. Review collected by and hosted on G2.com.

I think sometimes the Galleries and Boards can be a little confusing, and reporting could also be improved to make it a bit more user-friendly. Review collected by and hosted on G2.com.

I really value that Dash Social provides benchmark reporting and industry insights tailored to the beauty space, as these are highly relevant to my role and help inform our annual KPI setting. I also appreciate the platform’s clean, intuitive user interface and the Creative Intelligence tools, which provide valuable insights that help shape and refine our content strategy. Review collected by and hosted on G2.com.

One limitation is that the Influencer Module requires creators to be signed up to Dash Social in order to access their metrics. This can make it more difficult to evaluate talent comprehensively, particularly when working with creators who are not already connected to the platform. Review collected by and hosted on G2.com.

Dash Social is an incredibly easy platform to use, and makes everything very intuitive and easy to find. This is especially helpful when training new team members on the platform—the onboarding process has almost been cut in half. I appreciate that it has integrations with almost all of the channels we use, and is helpful in analyzing the performance of our social posts in a variety of ways—especially given the AI integration that helps summarize dashboards if needed. Finally, it was actually a more affordable option than our previous platform, so it's a win-win! Review collected by and hosted on G2.com.

Most of the things I "dislike" about Dash Social are actually just API limitations put on the platform by the social channels themselves. For example, the inability to add Threads to multi-platform reporting dashboards and the inability to change YouTube Shorts thumbnails. Review collected by and hosted on G2.com.

From a reporting perspective, we can create custom dashboards and select the metrics we want to track. Social listening is also great as it helps quantify how often our brand is spoken of along with trends in industries and competitors so our team is aware of what campaigns to launch and how certain categories i.e. haircare is doing. Review collected by and hosted on G2.com.

Requires hands-on assistance with the tool and multiple unstructured training sessions (discuss and explore sessions). If there was an asynchronous tutorial or aid within the dashboards and each function it would be helpful for exploring the tool when users who aren't familiar with Dash Social is trying to understand what they could do with each section e.g. visual IQ -> trends Review collected by and hosted on G2.com.

I love how straightforward and organized the Dash Hudson platform is. I never have too much trouble finding tools I need and I feel like I always learn something new the platform has to offer. It's so helpful and I use it daily at work. Review collected by and hosted on G2.com.

I would love to see more features like Rival IQ in their analytics section. Seeing how much engagement we have or followers we have vs. competitors in a landscape with a bar graph view would be so helpful. I would also love if Pinterest engagement would include engagements from older posts that happen in current months. Review collected by and hosted on G2.com.

How user friendly it is and how available the reps are! The reps make sure to build personal relationships with the brands and feel like an extension of the team. I think it's been nice to use dash with platforms like Claude and I look forward to those integrations. Review collected by and hosted on G2.com.

There are some inaccuracies. It is something I have to double check to confirm accuracy. I don't trust everything Dash pulls and I don't like how Dash tracks 'sentiment'. I find it to be too inaccurate for me to use. Review collected by and hosted on G2.com.

The scheduler/grid section is user friendly and straightforward. I also love how easy it is to search up previous posts and filter! Review collected by and hosted on G2.com.

The analytics seem a little inaccurate sometimes, especially on TikTok! compared to our other platforms we use like Rival IQ we consistently see differing metrics. Also, now that we've started using Claude AI as a company, i've had trouble figuring out how to properly integrate dash into my workflow. I'd love an MCP! Review collected by and hosted on G2.com.

Having used Dash for over 5 years, it is a vital part of my daily toolkit. I couldn't schedule posts, maintain an asset library or pull data from socials without it. I love the AI vision prediction - helping me select assets to post. I love the app, the customer service is fantastic and it's simply SO worth it - especially for a one-woman social team in a large global brand! Review collected by and hosted on G2.com.

The ability to automatically post stories with a live link would be fab but it's not the end of the world! Review collected by and hosted on G2.com.

I use the scheduling tool daily, which is so helpful for scheduling out content across our Instagram. I'm also easily able to collaborate with other team members to cross-check captions and assets. I also heavily rely on the analytics and campaigns tools, where I can track the performance of various content buckets in a clear, efficient way. Review collected by and hosted on G2.com.

I would love if we could access campaigns on the Dash Social iPhone app! Review collected by and hosted on G2.com.