Last updated on Jul 28, 2026
Octadesk offers 3 pricing editions, starting from R$1,542 to R$5,172. Octadesk pricing tiers are designed to support different usage levels and team sizes. Octadesk also offers a free trial. Compare the Octadesk pricing table below to figure out the best fit for your needs. Some plans may require you to contact Octadesk for custom pricing.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Octadesk does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.
According to G2 data, Octadesk pricing in 2026 starts at R$1,542.00 and can reach R$5,172.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Octadesk's official pricing page for the most current details.
According to G2 reviews, Octadesk's pricing is best suited for small businesses and mid-market companies in Brazil across IT, software, consulting, accounting, and consumer electronics. G2 reviewers from small businesses with under 50 employees gravitate toward River + AI, valuing WhatsApp centralization, chatbot automation, and ticket management at an accessible entry point. Mid-market teams of 51 to 1,000 employees in industries like financial services, biotechnology, and industrial automation align with Sea + AI or Ocean + AI, leveraging higher user counts and conversation volumes. G2 data on Octadesk also shows enterprise users present, though custom pricing is recommended for organizations exceeding 50 agents or requiring deeper API customization.
Octadesk offers no permanent free tier. According to G2's pricing data for Octadesk, a free trial is available for evaluation. All paid plans include the full feature set: chat, automations and bots, tickets, Chat Commerce, WOZ Copilot AI, and WOZ Transcription, with no feature gating between tiers. Octadesk's paid plans differ primarily by team size and WhatsApp conversation volume. River + AI starts at R$1,542.00/month for up to 10 users and 1,000 conversations. Sea + AI at R$2,972.00/month supports 30 users and 2,000 conversations. Ocean + AI at R$5,172.00/month covers 50 users and 5,000 conversations. Enterprise custom quotes are also available.
G2 reviewers rate Octadesk highly, with most reviews at 4.0 to 5.0 stars, signaling strong overall satisfaction relative to Octadesk's pricing. Reviewers in accounting, IT, and consulting consistently cite centralized WhatsApp management, AI-powered WOZ automation, and ticket organization as delivering clear operational ROI. However, G2 reviews of Octadesk flag two recurring cost concerns: WOZ AI credits are considered expensive by several small business users, and platform instability occasionally undermines the value proposition. One reviewer explicitly noted WOZ costs as a disadvantage. For teams that fully leverage automation and chatbot flows, G2 users describe Octadesk's pricing as worthwhile; budget-constrained small businesses may find the AI add-on costs a meaningful trade-off.
The following is a quick overview of editions offered by other Social Commerce Platforms
| Product | Price | Features |
|---|---|---|
 Support Only (Team) |
$19.001 user per month billed annually |
Integrated customer support
|
 Freshdesk Email and Ticketing (Growth) |
$19.001 User per month billed annually Per Month |
Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email
|
 Fin with your current helpdesk |
$0.991 Outcome |
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked.
|
Various alternatives pricing & plans
I really like the UX of the platform, and because it is a complete tool with an affordable cost. Review collected by and hosted on G2.com.
the platform has a certain instability Review collected by and hosted on G2.com.
Ease of use, chatbox allowing a wide range of implementations, allowing easy use via app or browser, and most importantly, adding to our own system. Review collected by and hosted on G2.com.
A somewhat high cost for the use of WOZ / artificial intelligence. Review collected by and hosted on G2.com.
