[
Octadesk Reviews
](https://www.g2.com/products/octadesk/reviews)

[
Octadesk Reviews
](https://www.g2.com/products/octadesk/reviews)

# Octadesk Pricing Overview

[Editedit](https://my.g2.com/octadesk/pricings)

Free Trial

Sea + AI

Starting at R$2,972.00

1 Plans Per Month

- Up to 30 users - 2.000 WhatsApp Oficial conversations/month - 01 WhatsApp API Oficial number - Extended support - All features included!

- Chat
- Automations and Bots
- Tickets
- Chat Commerce\*
- Integrated AI: WOZ Copilot
- Integrated AI: WOZ Transcription

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River + AI

Starting at R$1,542.00

1 Plans Per Month

- Up to 10 users - 1.000 WhatsApp Official conversations/month - 01 WhatsApp API Oficial number - Extended support - All features included!

- Chat
- Automations and Bots
- Tickets
- Chat-commerce\*
- Integrated AI: WOZ Copilot
- Integrated AI: WOZ Transcription

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Ocean + AI

Starting at R$5,172.00

1 Plans Per Month

- Up to 50 users - 5.000 WhatsApp Oficial conversations/month - 01 WhatsApp API Oficial number - Extended support - All features included!

- Chat
- Automations and Bots
- Tickets
- Chat-Commerce\*
- Integrated AI: WOZ Copilot
- Integrated AI: WOZ Transcription

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Pricing information for Octadesk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Octadesk must be conducted with the seller.
WOZ Agent (ADD-ON)  
Your AI agent with the quality of human service. Let WOZ be the front line of your team and scale your support operation, freeing up your human team’s time for what really matters.

Pricing information was last updated on October 28, 2025

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[

 ![Comm100](https://images.g2crowd.com/uploads/product/hd_favicon/dfd3e4b10b4466b84af210dbde4a1faa/comm100-network-corporation-comm100.svg "Comm100")

Sponsored

Comm100

4.4/5

(54)

Visit Website

](javascript:void(0))

## Top-Rated Alternatives

[

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

Zendesk for Customer Service

4.3/5

(6,620)

](https://www.g2.com/products/zendesk-for-customer-service/reviews)

[

 ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk")

Freshdesk

4.4/5

(3,674)

](https://www.g2.com/products/freshdesk/reviews)

[

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/df38f4e5568236bd9d4fb58e523fd491/fin.svg "Fin")

Fin

4.5/5

(3,700)

](https://www.g2.com/products/fin/reviews)

[
View All Alternatives
](https://www.g2.com/products/octadesk/competitors/alternatives)

## Octadesk Alternatives Pricing

The following is a quick overview of editions offered by other [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms)

| 

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png)

[Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

##### Support Only (Team)

 | $19.001 user per month billed annually | 
Integrated customer support

- Email & social media 
- Web widget & mobile SDK
- Pre-defined business rules
- Essentials card
- Interaction history

 |
| 

 ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png)

[Freshdesk](https://www.g2.com/products/freshdesk/reviews)

##### Freshdesk Email and Ticketing (Growth)

 | $19.001 User per month billed annually Per Month | 
Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email

- Automations 
- Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal
- Analytics: OOB analytics and standard reports
- Self-service: Knowledge base
- Security, routing, SLA: Role-based access control, SSO, Ticket dispatch

 |
| 

 ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_30d7b9d80f68b61fdefb6ce5d1f55bb2/fin.png)

[Fin](https://www.g2.com/products/fin/reviews)

##### Fin with your current helpdesk

 | $0.991 Outcome | 
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked.

- Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
- Set up in under an hour
- Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more
- Customizable tone and answer length
- Takes action to update external systems
- Transfers to agents directly in preferred Inbox

[Show More](javascript:void(0);)
 |

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Octadesk alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

## Octadesk Pricing Reviews
(2)

 ![Kaique O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaique O.")
KO

Kaique O.

Business Analytics

Small-Business (50 or fewer emp.)

10/27/2025

More Options
- 

"Evaluation"

5/5

What do you like best about Octadesk?

I really like the UX of the platform, and because it is a complete tool with an affordable cost. Review collected by and hosted on G2.com.

What do you dislike about Octadesk?

the platform has a certain instability Review collected by and hosted on G2.com.

What problems is Octadesk solving and how is that benefiting you?

screening of service and agility in the exchange flow Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: OrganicAI Translated

 ![Amitesh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amitesh R.")
AR

Amitesh R.

Assistant Manager

Accounting

Enterprise (\> 1000 emp.)

1/2/2024

More Options
- 

"Problem solver tool"

4.5/5

What do you like best about Octadesk?

It very useful tool to resolve problems of customers while facing any issue in regards to communicate with customer service. It's very quick and effective tool. Review collected by and hosted on G2.com.

What do you dislike about Octadesk?

It requires a lot improvements. It makes hard to locate the tool were user have to work. Review collected by and hosted on G2.com.

What problems is Octadesk solving and how is that benefiting you?

It helps to communicate effectively with customers. It help to identify the individual cases very efficiently with a great user interface. Review collected by and hosted on G2.com.

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Rating Updated (7/22/2025)
Validated ReviewerIncentivizedSource: G2 invite

##### Categories on G2

[
AI Agents For Business Operations
](https://www.g2.com/categories/ai-agents-for-business-operations)[
Live Chat
](https://www.g2.com/categories/live-chat)[
Help Desk
](https://www.g2.com/categories/help-desk)

[
Social Commerce Platforms
](https://www.g2.com/categories/social-commerce-platforms)

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Which enterprise service bus platforms have proven disaster recovery for mission-critical transaction volumes?
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Best software for digital menu boards in restaurants
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Pros and Cons Details
](https://www.g2.com/products/octadesk/reviews?qs=pros-and-cons)