[ Octadesk Reviews ](https://www.g2.com/products/octadesk/reviews) [ Octadesk Reviews ](https://www.g2.com/products/octadesk/reviews) # Octadesk Pricing Overview [Editedit](https://my.g2.com/octadesk/pricings) Free Trial ## Octadesk Pricing Key Insights Last updated on Jul 28, 2026 * * * Octadesk offers **3 pricing editions** , starting from **R$1,542** to **R$5,172**. Octadesk pricing tiers are designed to support different usage levels and team sizes. Octadesk also offers a **free trial**. Compare the Octadesk pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Octadesk** for **custom pricing**. * * * River + AI — R$1,542 / 1 Plans Per Month Sea + AI — R$2,972 / 1 Plans Per Month Ocean + AI — R$5,172 / 1 Plans Per Month Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Sea + AI Starting at R$2,972.00 1 Plans Per Month - Up to 30 users - 2.000 WhatsApp Oficial conversations/month - 01 WhatsApp API Oficial number - Extended support - All features included! - Chat - Automations and Bots - Tickets - Chat Commerce\* - Integrated AI: WOZ Copilot - Integrated AI: WOZ Transcription Show More River + AI Starting at R$1,542.00 1 Plans Per Month - Up to 10 users - 1.000 WhatsApp Official conversations/month - 01 WhatsApp API Oficial number - Extended support - All features included! - Chat - Automations and Bots - Tickets - Chat-commerce\* - Integrated AI: WOZ Copilot - Integrated AI: WOZ Transcription Show More Ocean + AI Starting at R$5,172.00 1 Plans Per Month - Up to 50 users - 5.000 WhatsApp Oficial conversations/month - 01 WhatsApp API Oficial number - Extended support - All features included! - Chat - Automations and Bots - Tickets - Chat-Commerce\* - Integrated AI: WOZ Copilot - Integrated AI: WOZ Transcription Show More Pricing information for Octadesk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Octadesk must be conducted with the seller. WOZ Agent (ADD-ON) Your AI agent with the quality of human service. Let WOZ be the front line of your team and scale your support operation, freeing up your human team’s time for what really matters. Pricing information was last updated on October 28, 2025 Show More ## Octadesk Pricing FAQs Generated using AI Is Octadesk free, or does it offer a free trial? Octadesk does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Octadesk cost in 2026? According to G2 data, Octadesk pricing in 2026 starts at R$1,542.00 and can reach R$5,172.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Octadesk's official pricing page for the most current details. Who is Octadesk pricing best suited for? According to G2 reviews, Octadesk's pricing is best suited for small businesses and mid-market companies in Brazil across IT, software, consulting, accounting, and consumer electronics. G2 reviewers from small businesses with under 50 employees gravitate toward River + AI, valuing WhatsApp centralization, chatbot automation, and ticket management at an accessible entry point. Mid-market teams of 51 to 1,000 employees in industries like financial services, biotechnology, and industrial automation align with Sea + AI or Ocean + AI, leveraging higher user counts and conversation volumes. G2 data on Octadesk also shows enterprise users present, though custom pricing is recommended for organizations exceeding 50 agents or requiring deeper API customization. What are the key differences between the free and paid versions of Octadesk? Octadesk offers no permanent free tier. According to G2's pricing data for Octadesk, a free trial is available for evaluation. All paid plans include the full feature set: chat, automations and bots, tickets, Chat Commerce, WOZ Copilot AI, and WOZ Transcription, with no feature gating between tiers. Octadesk's paid plans differ primarily by team size and WhatsApp conversation volume. River + AI starts at R$1,542.00/month for up to 10 users and 1,000 conversations. Sea + AI at R$2,972.00/month supports 30 users and 2,000 conversations. Ocean + AI at R$5,172.00/month covers 50 users and 5,000 conversations. Enterprise custom quotes are also available. Is Octadesk considered good value for its pricing? G2 reviewers rate Octadesk highly, with most reviews at 4.0 to 5.0 stars, signaling strong overall satisfaction relative to Octadesk's pricing. Reviewers in accounting, IT, and consulting consistently cite centralized WhatsApp management, AI-powered WOZ automation, and ticket organization as delivering clear operational ROI. However, G2 reviews of Octadesk flag two recurring cost concerns: WOZ AI credits are considered expensive by several small business users, and platform instability occasionally undermines the value proposition. One reviewer explicitly noted WOZ costs as a disadvantage. For teams that fully leverage automation and chatbot flows, G2 users describe Octadesk's pricing as worthwhile; budget-constrained small businesses may find the AI add-on costs a meaningful trade-off. ## Top-Rated Alternatives [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,035) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5(3,762) ](https://www.g2.com/products/freshdesk/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/octadesk/competitors/alternatives) ## Octadesk Alternatives Pricing The following is a quick overview of editions offered by other [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) | Product | Price | Features | | --- | --- | --- | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png)[Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) Support Only (Team) | $19.001 user per month billed annually | Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history | | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png)[Freshdesk](https://www.g2.com/products/freshdesk/reviews) Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png)[Fin](https://www.g2.com/products/fin/reviews) Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox | Various alternatives pricing & plans Free Trial Pricing information for the above various Octadesk alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Octadesk Pricing Reviews (2) ![Kaique O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaique O.") KO Kaique O. Business Analytics Small-Business (50 or fewer emp.) 10/27/2025 "Evaluation" 5/5 What do you like best about Octadesk? I really like the UX of the platform, and because it is a complete tool with an affordable cost. Review collected by and hosted on G2.com. What do you dislike about Octadesk? the platform has a certain instability Review collected by and hosted on G2.com. What problems is Octadesk solving and how is that benefiting you? screening of service and agility in the exchange flow Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Amitesh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amitesh R.") AR Amitesh R. Assistant Manager Operation Accounting Enterprise (\> 1000 emp.) 1/2/2024 "Problem solver tool" 4.5/5 What do you like best about Octadesk? It very useful tool to resolve problems of customers while facing any issue in regards to communicate with customer service. It's very quick and effective tool. Review collected by and hosted on G2.com. What do you dislike about Octadesk? It requires a lot improvements. It makes hard to locate the tool were user have to work. Review collected by and hosted on G2.com. What problems is Octadesk solving and how is that benefiting you? It helps to communicate effectively with customers. It help to identify the individual cases very efficiently with a great user interface. Review collected by and hosted on G2.com. 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