# Best SMS Marketing Software - Page 5 *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* SMS marketing software, also known as text message marketing, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way messaging to drive customer engagement and loyalty. SMS marketing software often functions within broader omnichannel journey orchestration, using customer data to deliver coordinated and personalized customer experiences. Modern platforms leverage AI for content generation, predictive send-time optimization, behavioral segmentation, and can work with [conversational marketing software](https://www.g2.com/categories/conversational-marketing) to enable businesses to engage customers through personalized two-way messaging and automated responses. ### Core capabilities of SMS marketing software To qualify for inclusion in the SMS Marketing category, a product must: - Reach mobile users via SMS messaging - Provide an opt-in opportunity for new subscribers - Track interaction data related to each SMS campaign - Provide analytics or insights into SMS marketing efforts ### Common use cases for SMS marketing software - Sending promotional messages, discounts, and limited-time offers to drive immediate customer action - Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates - Delivering personalized reminders for appointments, reservations, renewals, or order pickups - Supporting two-way customer communication for inquiries, feedback collection, and service interactions - Sending transactional alerts such as order confirmations, shipping updates, and payment notifications - Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging - Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights - Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach - Re-engaging inactive customers through personalized follow-up messages or win-back campaigns ### How SMS marketing software differs from other tools SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider mobile communication channels such as [WhatsApp marketing software](https://www.g2.com/categories/whatsapp-marketing), [RCS business messaging software](https://www.g2.com/categories/rcs-business-messaging), [push notification software](https://www.g2.com/categories/push-notification), and [mobile marketing software](https://www.g2.com/categories/mobile-marketing). ## Top SMS Marketing Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Attentive](https://www.g2.com/products/attentive/reviews) | 4.5/5.0 (1,465 reviews) | Ecommerce SMS retention campaigns | "[Sugarloaf Mountain –– Your Maine Attentive Review ✔️](https://www.g2.com/survey_responses/attentive-review-13130314)" | | 2 | [Insider One](https://www.g2.com/products/insider-one/reviews) | 4.8/5.0 (1,395 reviews) | Omnichannel journey orchestration | "[Insider One unifies data and channels with a truly fluid Journey Orchestration](https://www.g2.com/survey_responses/insider-one-review-13037392)" | | 3 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,038 reviews) | Review-driven customer texting | "[Great Product for Reviews Online Presence](https://www.g2.com/survey_responses/birdeye-review-10224463)" | | 4 | [SlickText](https://www.g2.com/products/slicktext/reviews) | 4.8/5.0 (1,866 reviews) | Simple SMS campaign setup | "[Simple, robust, capable, and well-supported.](https://www.g2.com/survey_responses/slicktext-review-12666409)" | | 5 | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5.0 (633 reviews) | Agency CRM and SMS automation | "[Fantastic Onboarding with HighLevel — Expert Support, Automation & All-in-One CRM](https://www.g2.com/survey_responses/highlevel-review-13050560)" | | 6 | [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5.0 (2,025 reviews) | Local business text-first communication | "[Fees less like a review collection tool and more like a digital front desk](https://www.g2.com/survey_responses/podium-review-12877946)" | | 7 | [Textedly](https://www.g2.com/products/textedly/reviews) | 4.6/5.0 (1,375 reviews) | Bulk texting for periodic outreach | "[Textedly Has Made Our Marketing So Much Easier](https://www.g2.com/survey_responses/textedly-review-13098157)" | | 8 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.5/5.0 (1,311 reviews) | Ecommerce email and SMS segmentation | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" | | 9 | [Braze](https://www.g2.com/products/braze/reviews) | 4.5/5.0 (1,662 reviews) | Personalized customer engagement at scale | "[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)" | | 10 | [Omnisend](https://www.g2.com/products/omnisend/reviews) | 4.6/5.0 (1,184 reviews) | Ecommerce SMS and email automation | "[Surprisingly Strong Automation and Templates with Clear Funnel Performance Tracking](https://www.g2.com/survey_responses/omnisend-review-13130561)" | ## G2 Grid® for SMS Marketing Software ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=18809&focus%5B%5D=10366&focus%5B%5D=124128&focus%5B%5D=18815&focus%5B%5D=22329) Highlighted products: Attentive, Insider One, Birdeye, SlickText, Podium, HighLevel, Textedly, and Klaviyo. Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=podium&focus%5B%5D=highlevel&focus%5B%5D=textedly&focus%5B%5D=klaviyo) ## How Many SMS Marketing Software Products Does G2 Track? **Total Products under this Category:** 525 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: TxtCart (+6.65%) - Among all products in this category, TxtCart recorded the largest rating increase compared to last month *Last updated: July 19, 2026* ## How Does G2 Rank SMS Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 92,100+ Authentic Reviews - 525+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which SMS Marketing Software Is Best for Your Use Case? - **Leader:** [Attentive](https://www.g2.com/products/attentive/reviews) - **Highest Performer:** [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - **Easiest to Use:** [Close](https://www.g2.com/products/close/reviews) - **Top Trending:** [HighLevel](https://www.g2.com/products/highlevel/reviews) - **Best Free Software:** [SlickText](https://www.g2.com/products/slicktext/reviews) --- **Sponsored** ### Twilio Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems. As your app’s usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-07-21T12%3A33%3A27Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2798&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%3Fpage%3D4&secure%5Btoken%5D=c7b53e1bea287e5fa13208374a1f391bc31c4dbc257b6b7c7d697056b97f96e1&secure%5Burl%5D=https%3A%2F%2Fwww.twilio.com%2Fproducts&secure%5Burl_type%5D=paid_promos) --- ## SMS Marketing Software Features & Capabilities ### What are the Best SMS Marketing Software with Text-to-Landline? Text enables landline phones so users can receive text messages sent to an existing business number **Top-rated SMS Marketing Software for Text-to-Landline:** - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) [Explore SMS Marketing Software with Text-to-Landline](https://www.g2.com/categories/sms-marketing/f/text-to-landline) ### What are the Best SMS Marketing Software with Personalization? Offers features for personalizing text messages based on customer information or past behavior **Top-rated SMS Marketing Software for Personalization:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Personalization](https://www.g2.com/categories/sms-marketing/f/personalization) ### What are the Best SMS Marketing Software with White Label? Offers a white labeling service for agencies or resellers to customize platform branding **Top-rated SMS Marketing Software for White Label:** - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with White Label](https://www.g2.com/categories/sms-marketing/f/white-label) ### What are the Best SMS Marketing Software with Short Codes? Provides businesses with 5- to 6-digit short codes for running text marketing campaigns **Top-rated SMS Marketing Software for Short Codes:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Short Codes](https://www.g2.com/categories/sms-marketing/f/short-codes) ### What are the Best SMS Marketing Software with Transactional SMS? Allows users to establish automated workflows and triggers to deliver transactional text messages **Top-rated SMS Marketing Software for Transactional SMS:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with Transactional SMS](https://www.g2.com/categories/sms-marketing/f/transactional-sms) ## What Are the Top-Rated SMS Marketing Software Products in 2026? ### 1. [Messangi](https://www.g2.com/products/messangi/reviews) Messangi is a unified multichannel engagement platform designed to help enterprises, independent software vendors (ISVs), and business process outsourcing (BPO) companies connect their operational systems to the communication channels their customers prefer, including SMS, WhatsApp, RCS, Email, and Voice. This platform goes beyond traditional messaging solutions by treating communication as an integral part of business workflows rather than just a series of disconnected interactions. The product is particularly beneficial for organizations that require a comprehensive communications infrastructure. Messangi offers an API-first Communications Platform as a Service (CPaaS) tailored for developers, a No-Code Broadcast User Interface (UI) for operations teams, and a fully white-labeled multi-tenant platform for service providers looking to create their own branded engagement solutions. This versatility makes Messangi suitable for a wide range of industries, from telecommunications to customer service, where effective communication is crucial for operational success. One of the standout features of Messangi is its "Invisible Engine," which empowers BPOs and telecommunications companies to move away from reselling vendor-branded tools. Instead, they can utilize Messangi's white-label infrastructure to launch proprietary digital engagement platforms in a matter of days. This capability allows businesses to maintain control over their brand, client relationships, and profit margins, ultimately enhancing their market position. Messangi also addresses specific regional challenges, particularly in Latin America and the Caribbean, where it excels in solving the "last mile" problem that larger global companies often struggle with. The platform provides unmatched local route compliance, local billing, and hands-on WhatsApp Business onboarding, making it a valuable resource in high-friction markets. Additionally, Messangi facilitates workflow orchestration by allowing seamless transitions between AI-powered chatbots and live agents, as well as automating alerts and notifications directly from existing customer relationship management (CRM), enterprise resource planning (ERP), and billing systems. By consolidating their technology stack with Messangi, organizations can stop margin erosion caused by managing multiple disconnected messaging tools. The platform accelerates speed-to-market, enabling businesses to launch verified WhatsApp campaigns and create multi-tenant client environments significantly faster than traditional methods. Furthermore, Messangi helps companies scale without increasing headcount by deflecting tier-one support queries through integrated bots, allowing human resources to focus on high-value interactions. This combination of features positions Messangi as a comprehensive solution for modern communication challenges faced by enterprises today. **Average Rating:** 4.7/5.0 **Total Reviews:** 15 **How Do G2 Users Rate Messangi?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 7.8/10 (Category avg: 8.5/10) - **Automation:** 7.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Messangi?** - **Seller:** [Messangi](https://www.g2.com/sellers/messangi) - **Company Website:** https://www.messangi.com - **Year Founded:** 2001 - **HQ Location:** Miami, Florida - **Twitter:** @messangi (792 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/messangi (54 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 56% Small-Business, 44% Mid-Market #### What Are Messangi's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Communication (4 reviews) - Customer Support (4 reviews) - Flexibility (4 reviews) - Effective (3 reviews) **Cons:** - Challenging Reporting (1 reviews) - Complex Setup (1 reviews) - Dashboard Issues (1 reviews) - Difficult Setup (1 reviews) - Inadequate Reporting (1 reviews) ### What Do G2 Reviewers Say About Messangi? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Messangi, finding it user-friendly with excellent customer support for seamless communication. - Users appreciate the **effective communication solutions** of Messangi, enhancing interaction and performance for their companies. - Users highlight the **exceptional customer support** of Messangi, noting prompt assistance and helpfulness at all times. - Users value the **flexibility** of Messangi, enabling seamless communication and scalability to meet growing business needs. - Users value the **effective communication solutions** of Messangi, enhancing performance and streamlining interactions across platforms. **Cons:** - Users find the **reporting challenging** , needing improvements for easier access to detailed metrics directly in dashboards. - Users find the **complex setup** of Messangi challenging, needing expertise to integrate with other software. - Users highlight the **limited dashboard functionality** that requires manual data manipulation for detailed reporting. - Users find the **difficult setup** of Messangi challenging, needing specialized expertise for proper integration with other software. - Users find the **inadequate reporting** in Messangi frustrating, desiring better granularity and direct dashboard insights. #### What Are Recent G2 Reviews of Messangi? **"[A reliable and agile ally for our communications](https://www.g2.com/survey_responses/messangi-review-11583112)"** **Rating:** 4.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/messangi-review-11583112) --- **"[Best platform for multi-channel communication with customers](https://www.g2.com/survey_responses/messangi-review-10062940)"** **Rating:** 5.0/5.0 stars *— Maria T.* [Read full review](https://www.g2.com/survey_responses/messangi-review-10062940) --- ### 2. [Launch Control](https://www.g2.com/products/launch-control/reviews) The outreach system behind millions in closed deals. Launch Control runs SMS, calling and direct mail inside one platform – built for real estate investors who care about cost per deal and not activity metrics. We solve key investing challenges by offering a low entry cost, strong ROI, a system that scales with our clients’ businesses, and a model built on taking daily action—backed by a 98% deliverability rate, a 318% increase in revenue per deal, a 109% increase in ROI, and a 71% decrease in lead-to-deal time. **Average Rating:** 4.7/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Launch Control?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Reporting:** 9.2/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Launch Control?** - **Seller:** [Launch Control](https://www.g2.com/sellers/launch-control) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Real Estate - **Company Size:** 100% Small-Business #### What Are Launch Control's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Easy Setup (4 reviews) - Ease of Use (3 reviews) - Automation (2 reviews) - User-Friendly (2 reviews) **Cons:** - High Complexity (1 reviews) - Message Management (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About Launch Control? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **accessible customer support** of Launch Control, ensuring priority assistance for all plans and effective communication. - Users highlight the **easy setup** of Launch Control, enabling quick onboarding and immediate usability for beginners. - Users find Launch Control to be **extremely user-friendly** , with easy setup and accessible customer support enhancing their experience. - Users value the **effective automation** features of Launch Control, enhancing follow-ups and communication with leads effortlessly. - Users praise the **user-friendly interface** of Launch Control, enabling efficient message management and follow-up support. **Cons:** - Users find the **high complexity** of Launch Control challenging, with customer service adding to the frustration. - Users often face **difficulties with customer service** , experiencing complexity and unhelpful interactions during onboarding. - Users report experiencing **poor customer support** , struggling with unhelpful representatives and complex product navigation. #### What Are Recent G2 Reviews of Launch Control? **"[Simple, Investor-Built Text Marketing Platform with Unmatched Support](https://www.g2.com/survey_responses/launch-control-review-12458116)"** **Rating:** 4.5/5.0 stars *— Nicholas K.* [Read full review](https://www.g2.com/survey_responses/launch-control-review-12458116) --- **"[Spectacular Customer Support and Very User Friendly](https://www.g2.com/survey_responses/launch-control-review-12944907)"** **Rating:** 5.0/5.0 stars *— Sahel A.* [Read full review](https://www.g2.com/survey_responses/launch-control-review-12944907) --- ### 3. [Cequens](https://www.g2.com/products/cequens/reviews) CEQUENS is a type of AI-powered communications solution designed to empower businesses with innovative and customer-centric tools that enhance engagement and streamline workflows. The platform aims to simplify customer interactions and foster deeper human connections through advanced technology, making it an essential resource for organizations looking to improve their communication strategies. Targeted primarily at businesses of all sizes, CEQUENS serves a diverse clientele, including those in sectors such as retail, finance, and telecommunications. The platform is particularly beneficial for organizations seeking to enhance customer engagement through multichannel communication, allowing them to connect with customers via SMS, WhatsApp Business, voice, and other channels. This flexibility enables businesses to reach their audience where they are most active, thereby improving overall engagement and satisfaction. One of the standout features of the CEQUENS platform is its AI-powered automation capabilities. By streamlining workflows and automating routine tasks, businesses can significantly improve operational efficiency. This not only saves time but also provides valuable insights into customer behavior, allowing for more informed decision-making. Additionally, the platform offers personalized interactions, enabling businesses to deliver tailored experiences based on individual customer preferences and behaviors, which can lead to increased loyalty and retention. CEQUENS also emphasizes seamless integration with existing systems, ensuring that businesses can create a unified communication experience without the need for extensive overhauls. The platform is designed to be scalable and customizable, allowing organizations to tailor its features to meet specific needs and easily adapt as they grow. Furthermore, the targeted campaign management feature enables businesses to design and execute campaigns aimed at specific customer segments, enhancing marketing effectiveness and achieving desired outcomes. With a global reach that includes direct connectivity in over 107 countries and a proven track record of serving more than 1200 businesses, CEQUENS stands out in the communications landscape. The platform boasts industry-leading technology with a 99.96% uptime and adheres to the highest security standards. As an ISO-certified and PCI DSS compliant company, CEQUENS is recognized as a trusted partner in the industry, further solidified by its status as a Meta Business Partner and a value-added service provider for Microsoft Teams Phone and WhatsApp Business. These attributes collectively position CEQUENS as a reliable choice for businesses looking to enhance their communication capabilities and foster deeper connections with their customers. **Average Rating:** 4.5/5.0 **Total Reviews:** 23 **How Do G2 Users Rate Cequens?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 8.5/10 (Category avg: 8.5/10) - **Automation:** 7.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Cequens?** - **Seller:** [Cequens](https://www.g2.com/sellers/cequens) - **Company Website:** https://www.cequens.com - **Year Founded:** 2011 - **HQ Location:** Dubai, AE - **LinkedIn® Page:** https://www.linkedin.com/company/cequens (173 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 48% Small-Business, 35% Mid-Market #### What Are Cequens's Pros and Cons? **Pros:** - Customer Support (16 reviews) - Helpful (9 reviews) - Ease of Use (6 reviews) - Communication (5 reviews) - Easy Setup (5 reviews) **Cons:** - Complex Setup (3 reviews) - Learning Curve (3 reviews) - Poor Customer Support (3 reviews) - Complex Automation (2 reviews) - Complexity (2 reviews) ### What Do G2 Reviewers Say About Cequens? *AI-generated summary from verified user reviews* **Pros:** - Users commend Cequens for their **exceptional customer support** , highlighting prompt assistance and helpful guidance throughout the process. - Users commend Cequens for their **helpful customer support** , describing agents as friendly and responsive throughout the process. - Users find Cequens **easy to use** , with a user-friendly platform that facilitates efficient messaging and management. - Users appreciate the **responsive customer support** of Cequens, which ensures smooth communication and efficient integration. - Users praise the **easy setup** of Cequens, facilitating quick and efficient implementation for effective business communication. **Cons:** - Users find the **complex setup** challenging, especially requiring developer resources for integration and navigating the interface. - Users find the **learning curve steep** due to complex features and integration challenges, impacting overall usability. - Users experience **poor customer support** with slow responses and unhelpful system errors, causing frustration and delays. - Users find the **integration process complex** , particularly for those with limited technical expertise, requiring additional developer resources. - Users find the **complexity of services and dashboard** challenging, making it difficult to access desired features. #### What Are Recent G2 Reviews of Cequens? **"[Senior Product Manager](https://www.g2.com/survey_responses/cequens-review-11218121)"** **Rating:** 5.0/5.0 stars *— Sherif S.* [Read full review](https://www.g2.com/survey_responses/cequens-review-11218121) --- **"[Fast, Easy to Setup, Cheapest](https://www.g2.com/survey_responses/cequens-review-11244092)"** **Rating:** 5.0/5.0 stars *— Faraz Y.* [Read full review](https://www.g2.com/survey_responses/cequens-review-11244092) --- ### 4. [BulkSMS.com](https://www.g2.com/products/bulksms-com/reviews) BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly deploy short and important SMS text messages. Our SMS platform allows for SMS API integration, SMS voting, SMS information services, SMS campaigns and more. **Average Rating:** 4.6/5.0 **Total Reviews:** 256 **How Do G2 Users Rate BulkSMS.com?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.4/10 (Category avg: 8.4/10) - **API Integration:** 8.7/10 (Category avg: 8.5/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind BulkSMS.com?** - **Seller:** [BulkSMS.com](https://www.g2.com/sellers/bulksms-com) - **Company Website:** https://www.bulksms.com - **Year Founded:** 2000 - **HQ Location:** Century City, Western Cape - **Twitter:** @BulkSMS (7,137 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bulksms.com/ (41 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 74% Small-Business, 22% Mid-Market #### What Are BulkSMS.com's Pros and Cons? **Pros:** - Reliability (3 reviews) - Ease of Use (2 reviews) - API Quality (1 reviews) - Campaign Management (1 reviews) - Connectivity (1 reviews) **Cons:** - Not Intuitive (2 reviews) - Not User-Friendly (2 reviews) - Design Quality (1 reviews) - Integration Issues (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About BulkSMS.com? *AI-generated summary from verified user reviews* **Pros:** - Users value the **reliability and simplicity** of BulkSMS.com, making bulk messaging quick and effortless for businesses. - Users appreciate the **ease of use** of BulkSMS.com, finding it straightforward for sending bulk messages effortlessly. - Users value the **reliable API access** of BulkSMS.com, enabling fast message delivery and seamless integration into applications. - Users appreciate the **effective campaign management** of BulkSMS.com, enabling direct outreach and excellent audience engagement. - Users praise the **connectivity across multiple countries** with BulkSMS.com, valuing its easy-to-use interface. **Cons:** - Users find the **interface not intuitive** , indicating that ease of use could be significantly improved. - Users find the **interface not user-friendly** , struggling with ease of use despite understanding phone number entry. - Users find the **old user interface** of BulkSMS.com lacking modernity, despite its simplicity and functionality. - Users appreciate BulkSMS.com’s ease of use but face **integration issues** that limit advanced functionality and usability. - Users find BulkSMS.com **lacks advanced integrations** , making it feel outdated despite its ease of use. #### What Are Recent G2 Reviews of BulkSMS.com? **"[BulkSMS - Fair messaging solution for business needs](https://www.g2.com/survey_responses/bulksms-com-review-11680512)"** **Rating:** 4.0/5.0 stars *— Meet G.* [Read full review](https://www.g2.com/survey_responses/bulksms-com-review-11680512) --- **"[Simple, Reliable Platform That Makes Bulk Messaging Effortless](https://www.g2.com/survey_responses/bulksms-com-review-12244784)"** **Rating:** 5.0/5.0 stars *— Ntokozo N.* [Read full review](https://www.g2.com/survey_responses/bulksms-com-review-12244784) --- #### What Are G2 Users Discussing About BulkSMS.com? - [What is BulkSMS.com used for?](https://www.g2.com/discussions/what-is-bulksms-com-used-for) ### 5. [Sendlane](https://www.g2.com/products/sendlane/reviews) Truly unified email, SMS, reviews, and forms. Transparent pricing, effortless migration, round-the-clock support, and an ever-evolving product designed to help merchants drive revenue. Ready to take a test drive? Get your free 60-day trial of Sendlane today, no credit card required! **Average Rating:** 4.6/5.0 **Total Reviews:** 79 **How Do G2 Users Rate Sendlane?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Reporting:** 7.6/10 (Category avg: 8.4/10) - **API Integration:** 8.0/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Sendlane?** - **Seller:** [Sendlane](https://www.g2.com/sellers/sendlane) - **Year Founded:** 2013 - **HQ Location:** San Diego, CA - **LinkedIn® Page:** https://www.linkedin.com/company/6587421/ (24 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 76% Small-Business, 22% Mid-Market #### What Are Sendlane's Pros and Cons? **Pros:** - Automation (6 reviews) - Customer Support (6 reviews) - Automation Efficiency (4 reviews) - Automation Features (4 reviews) - Ease of Use (4 reviews) **Cons:** - Expensive (3 reviews) - Poor Reporting (3 reviews) - Campaign Issues (2 reviews) - Feature Improvements (2 reviews) - Inefficient (2 reviews) ### What Do G2 Reviewers Say About Sendlane? *AI-generated summary from verified user reviews* **Pros:** - Users love Sendlane's **automation and personalization capabilities** , enhancing engagement and streamlining marketing processes effectively. - Users commend Sendlane's **exceptional customer support** , noting their high responsiveness and helpful assistance at all times. - Users value Sendlane's **automation efficiency** , enhancing engagement and conversions with personalized campaigns effortlessly. - Users value Sendlane's **automation features** , enhancing engagement through personalized campaigns and behavior-driven triggers. - Users appreciate the **ease of use** of Sendlane, thanks to its intuitive design and simple setup process. **Cons:** - Users find Sendlane **quite expensive** , making it less accessible for startups and small businesses. - Users express frustration with **poor reporting** capabilities, limiting their ability to gain deeper insights into performance. - Users face **campaign issues** with Sendlane, including international SMS limits and delayed pre-scheduled campaigns. - Users note that **feature improvements** are needed, particularly for simpler setups and better reporting capabilities. - Users find the **inefficient user interface** cluttered and challenging, especially as campaigns scale and options are limited. #### What Are Recent G2 Reviews of Sendlane? **"[Streamlined Email + SMS Marketing with Intuitive Automation and Real-Time Segmentation](https://www.g2.com/survey_responses/sendlane-review-12694427)"** **Rating:** 4.0/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/sendlane-review-12694427) --- **"[Streamlined Client Outreach with Strong Segmentation, Needs Better Integrations](https://www.g2.com/survey_responses/sendlane-review-12963751)"** **Rating:** 4.5/5.0 stars *— Camposano S.* [Read full review](https://www.g2.com/survey_responses/sendlane-review-12963751) --- #### What Are G2 Users Discussing About Sendlane? - [What is Ontraport com?](https://www.g2.com/discussions/what-is-ontraport-com) - [How much is GetResponse?](https://www.g2.com/discussions/how-much-is-getresponse) - [What is marketing automation software?](https://www.g2.com/discussions/what-is-marketing-automation-software) - [Why is Sendlane so expensive?](https://www.g2.com/discussions/why-is-sendlane-so-expensive) ### 6. [TXT180](https://www.g2.com/products/txt180/reviews) TXT180 is a text message marketing software that can be used to send sms messages to customers or other opt-in contact lists. This web-based software is easy to use from any computer, phone, tablet, etc. Customers use the TXT180 text blast software to keep their contacts updated with the latest information and special offers. TXT180 provides two-way text messaging so businesses can receive valuable feedback and build relationships with their clients. Our free trial offer allows everyone to try it at no cost and no credit card req'd. We offer affordable text message marketing software for the best prices and top level US based support. There are many benefits of using text messaging to communicate with your customers, clients, or members. Text messages have a 98% open rate and texting your customers allows you to reach them wherever they are, even on the go. Utilize text messaging to send specials, new products, appointment reminders, alerts, and more. Our users are typically small to medium size businesses and organizations looking to connect with their loyal followers as well as new customers or contacts. Popular customer types: - Retail outlets (online and brick & mortar) - Restaurants, Bars, Clubs - Church and youth groups - Real estate and insurance agents - Professional services such as accountants Types of messages sent to end-users: - Special offers, sales, marketing promos - Reminders for meetings, appointments, doctor visits. - Activity notices, daily devotionals, prayer requests. - Internal communications for corporations and organizations. - Two-way text messaging as well as keyword optin messaging. **Average Rating:** 4.7/5.0 **Total Reviews:** 63 **How Do G2 Users Rate TXT180?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.6/10 (Category avg: 8.4/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind TXT180?** - **Seller:** [TXT180](https://www.g2.com/sellers/txt180) - **Year Founded:** 2010 - **HQ Location:** St. George, UT - **Twitter:** @TXT180 (311 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2462430/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Retail, Non-Profit Organization Management - **Company Size:** 71% Small-Business, 28% Mid-Market #### What Are Recent G2 Reviews of TXT180? **"[Easy to use, affordable service to stay connected with your network.](https://www.g2.com/survey_responses/txt180-review-1769936)"** **Rating:** 4.5/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/txt180-review-1769936) --- **"[Texting for Business? Great support and Affordable !](https://www.g2.com/survey_responses/txt180-review-1792145)"** **Rating:** 5.0/5.0 stars *— Verified User in Legal Services* [Read full review](https://www.g2.com/survey_responses/txt180-review-1792145) --- #### What Are G2 Users Discussing About TXT180? - [What is TXT180 used for?](https://www.g2.com/discussions/what-is-txt180-used-for) ### 7. [Prokeep](https://www.g2.com/products/prokeep/reviews) Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 8,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue. Grow your distribution business. Build stronger customer relationships. Increase workforce productivity. All with Prokeep's Customer Experience Management Software built specifically for distributors to thrive in modern markets. Prokeep: - is used by distributors in 50 states, 10 provinces, and 2 territories. - 11+ million conversations go through Prokeep - 82% of conversations in Prokeep lead to sales or relate to revenue - saves 9 hours per employee each month - saves $3,000 in contractor discrepancies per user per month With Prokeep you will centralize communications to make ordering more efficient, connect your 3rd party systems to create operations automation, and use customer insights to deliver more engagement and make more money. Interested in learning more? Book a demo today! SUBSCRIBE TO THE PROKEEP POST: https://blog.prokeep.com/ BOOK A DEMO: https://www.prokeep.com/demo SOCIALS: Linkedin - https://www.linkedin.com/company/2234... Twitter - https://twitter.com/prokeephq Facebook - https://www.facebook.com/prokeephq **Average Rating:** 4.6/5.0 **Total Reviews:** 30 **How Do G2 Users Rate Prokeep?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 7.9/10 (Category avg: 8.4/10) - **API Integration:** 6.3/10 (Category avg: 8.5/10) - **Automation:** 7.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Prokeep?** - **Seller:** [Prokeep](https://www.g2.com/sellers/prokeep) - **Year Founded:** 2016 - **HQ Location:** New Orleans, US - **Twitter:** @prokeephq (30 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/prokeep/ (87 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Wholesale - **Company Size:** 67% Small-Business, 30% Mid-Market #### What Are Prokeep's Pros and Cons? **Pros:** - Communication (11 reviews) - Ease of Use (11 reviews) - Messaging (11 reviews) - Easy Communication (10 reviews) - Helpful (9 reviews) **Cons:** - Chat Functionality (7 reviews) - Limited Texting Features (6 reviews) - Missing Features (3 reviews) - Sending Issues (3 reviews) - SMS Issues (3 reviews) ### What Do G2 Reviewers Say About Prokeep? *AI-generated summary from verified user reviews* **Pros:** - Users value the **effective communication** capabilities of Prokeep, facilitating timely interactions with clients and teams. - Users find Prokeep to be **extremely user-friendly** , appreciating its simplicity and time-saving interactive features. - Users highlight the **simplicity and efficiency of messaging** in Prokeep, enhancing communication with clients effectively. - Users appreciate the **easy communication** Prokeep offers, enabling quick text interactions with clients for efficient support. - Users value the **quick access to help** and collaborative problem-solving capabilities of Prokeep, enhancing communication and efficiency. **Cons:** - Users experience **intermittent chat interruptions** that disrupt communication and complicate team collaboration with customers. - Users find the **limited texting features** frustrating, especially for sending mass texts and navigating conversations. - Users find the **missing features** in Prokeep frustrating, especially regarding mass texting and message reply options. - Users find the **slow and clumsy messaging process** cumbersome, requiring tedious individual selections for each text sent. - Users find **mass texting cumbersome** due to slow processes and individual message handling requirements. #### What Are Recent G2 Reviews of Prokeep? **"[Great communication tool](https://www.g2.com/survey_responses/prokeep-review-10372038)"** **Rating:** 4.0/5.0 stars *— Kayla W.* [Read full review](https://www.g2.com/survey_responses/prokeep-review-10372038) --- **"[Useful tool for office team to communicate via text.](https://www.g2.com/survey_responses/prokeep-review-8492134)"** **Rating:** 5.0/5.0 stars *— Zachary S.* [Read full review](https://www.g2.com/survey_responses/prokeep-review-8492134) --- #### What Are G2 Users Discussing About Prokeep? - [What is Prokeep used for?](https://www.g2.com/discussions/what-is-prokeep-used-for) ### 8. [SuprSend](https://www.g2.com/products/suprsend/reviews) SuprSend is a notification infrastructure built for modern product teams who need reliable, scalable, and developer-friendly notifications without building everything from scratch. WHY TEAMS CHOOSE SUPRSEND: Stop Rebuilding Notifications Most teams waste 3-6 months building notification systems that break at scale. SuprSend gives you enterprise-grade infrastructure out of the box so you can ship notifications in days, not months. One API, Every Channel Send to email, SMS, WhatsApp, Slack, MS Teams, mobile push, web push, and in-app—all with a single API call. No more juggling multiple vendor SDKs or maintaining separate integrations. Built for Developers, Loved by Product Teams Developers get clean APIs and SDKs (Node, Python, Java, Go, PHP). Product teams get a no-code workflow builder to create, test, and launch notifications without engineering bottlenecks. Workflows That Actually Work Build smart notification workflows with batching, digests, delays, conditional logic, timezone support, and cross-channel routing. Send the right message, on the right channel, at the right time. WHAT YOU GET: - Unified Notification API - One API for all channels - Template Management - Version-controlled templates with live preview - Workflow Builder - Drag-and-drop workflows with conditions and delays - In-App Inbox & Feed - Drop-in React components for web and mobile - User Preferences - Out-of-the-box preference management - Multi-Tenancy - Per-tenant customization for B2B2C products - Vendor Management - Automatic failover between email/SMS providers - Smart Routing - Intelligent channel selection based on user behavior - Real-time Analytics - Logs, delivery rates, and failure alerts - Data Warehouse Integration - Run campaigns on top of your data BUILT FOR: - SaaS products needing transactional emails (password resets, invoices, alerts) - B2B2C platforms requiring per-tenant notification customization - Growth teams running engagement campaigns across multiple channels - Engineering teams who don't want to build notification infrastructure TRUSTED BY: Startups to scaling companies across SaaS, E-commerce, FinTech, HealthTech, and EdTech rely on SuprSend to handle millions of notifications daily. Try SuprSend for free: https://www.suprsend.com/ **Average Rating:** 4.8/5.0 **Total Reviews:** 127 **How Do G2 Users Rate SuprSend?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind SuprSend?** - **Seller:** [SuprSend](https://www.g2.com/sellers/suprsend) - **Company Website:** https://www.suprsend.com - **Year Founded:** 2022 - **HQ Location:** San Francisco, CA - **Twitter:** @SuprSend (102 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/suprsend/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 73% Small-Business, 22% Mid-Market #### What Are SuprSend's Pros and Cons? **Pros:** - Notifications (60 reviews) - Ease of Use (57 reviews) - Notification Features (57 reviews) - Integrations (42 reviews) - Easy Setup (41 reviews) **Cons:** - Missing Features (26 reviews) - Limited Features (8 reviews) - Limited Templates (5 reviews) - Difficult Setup (4 reviews) - Learning Curve (4 reviews) ### What Do G2 Reviewers Say About SuprSend? *AI-generated summary from verified user reviews* **Pros:** - Users value the **visual workflow builder** for its simplicity and ease of managing notifications without coding. - Users value the **ease of use** of SuprSend, allowing seamless setup and management of notification workflows without coding. - Users value the **visual workflow builder** that simplifies managing notification flows efficiently and intuitively. - Users value the **simplicity and speed of integrations** with SuprSend, enhancing their workflow management efficiently. - Users value the **easy setup** of SuprSend, enabling personalized notifications without needing engineering support. **Cons:** - Users feel the analytics features lack depth, noting the **missing features** limit the product’s overall potential. - Users desire **more features** on SuprSend as marketing notifications currently lack power compared to other platforms. - Users find the **limited templates** frustrating, wishing for more options and edit capabilities to streamline their workflow. - Users find the **difficult setup** of SuprSend time-consuming and confusing, but it becomes easier after initial configuration. - Users find the **learning curve challenging** , especially regarding interface navigation and initial setup, but adjust over time. #### What Are Recent G2 Reviews of SuprSend? **"[SuprSend Makes Multi-Channel Notifications Clean, Scalable, and Developer-Friendly](https://www.g2.com/survey_responses/suprsend-review-12770173)"** **Rating:** 4.0/5.0 stars *— Sakshi T.* [Read full review](https://www.g2.com/survey_responses/suprsend-review-12770173) --- **"[Streamlining Multi-Channel Notifications with Ease](https://www.g2.com/survey_responses/suprsend-review-12762968)"** **Rating:** 5.0/5.0 stars *— Rutvik V.* [Read full review](https://www.g2.com/survey_responses/suprsend-review-12762968) --- ### 9. [ezTalks](https://www.g2.com/products/eztalks/reviews) ezTalks is specialized in providing reliable web conferencing and video conferencing solutions. It offers cloud and on-premise software with powerful features such as HD video/ audio Chat, IM, screen sharing, record and whiteboard, etc. It also offers high-quality video conferencing devices which are integrated with software and deliver the simple and ultimate meeting experience. ezTalks aims to make your meetings easier and more collaborative. **Average Rating:** 4.4/5.0 **Total Reviews:** 189 **How Do G2 Users Rate ezTalks?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) **Who Is the Company Behind ezTalks?** - **Seller:** [EZTalks Technology Company Limited](https://www.g2.com/sellers/eztalks-technology-company-limited) - **Year Founded:** 2014 - **HQ Location:** Hong Kong - **Twitter:** @EZTalksoftware (2,300 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5402320/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 54% Small-Business, 33% Mid-Market #### What Are ezTalks's Pros and Cons? **Pros:** - Ease of Use (32 reviews) - Features (14 reviews) - Communication (13 reviews) - Intuitive (12 reviews) - User Interface (12 reviews) **Cons:** - Connectivity Issues (7 reviews) - Slow Loading (6 reviews) - Audio Issues (5 reviews) - Internet Dependency (5 reviews) - Limited Features (5 reviews) ### What Do G2 Reviewers Say About ezTalks? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ezTalks, finding it efficient and simple to navigate for everyone. - Users value ezTalks for its **user-friendly features** , including whiteboarding and high-quality video for effective collaboration. - Users value the **seamless communication** features of ezTalks, enhancing collaboration and productivity across teams. - Users commend the **intuitive interface** of ezTalks, making virtual meetings easy for everyone to navigate. - Users praise the **user-friendly interface** of ezTalks, simplifying exploration and enhancing overall usability and efficiency. **Cons:** - Users often experience **connectivity issues** with ezTalks, including dropped calls and trouble joining meetings. - Users experience **slow loading** times in ezTalks, leading to delays and connectivity issues during meetings. - Users experience **audio issues** on ezTalks, including voice drops and freezes during calls, impacting communication quality. - Users experience **internet dependency** with ezTalks, as it consumes significant data and performs poorly on low-speed networks. - Users feel ezTalks has **limited features** , lacking essential tools like video calling and effective data management. #### What Are Recent G2 Reviews of ezTalks? **"[Like the name its so easy to connect](https://www.g2.com/survey_responses/eztalks-review-11752061)"** **Rating:** 4.0/5.0 stars *— Jibin S.* [Read full review](https://www.g2.com/survey_responses/eztalks-review-11752061) --- **"[The easiest way to connect globally](https://www.g2.com/survey_responses/eztalks-review-11539073)"** **Rating:** 5.0/5.0 stars *— Alejandra G.* [Read full review](https://www.g2.com/survey_responses/eztalks-review-11539073) --- #### What Are G2 Users Discussing About ezTalks? - [Does ezTalks work in Dubai?](https://www.g2.com/discussions/does-eztalks-work-in-dubai) - 1 comment - [How do I use ezTalks?](https://www.g2.com/discussions/how-do-i-use-eztalks) - 1 comment - [Is ezTalks safe?](https://www.g2.com/discussions/is-eztalks-safe) - 2 comments - [Is ezTalks free?](https://www.g2.com/discussions/is-eztalks-free) - 1 comment ### 10. [Webex Interact](https://www.g2.com/products/webex-interact/reviews) Webex Interact is an online messaging platform, designed to help small businesses connect & engage with customers in a meaningful way. The platform is a one-stop shop for all your business messaging needs. We empower you to connect with customers on their preferred channels, automate workflows, and deliver exceptional customer experiences – all through a user-friendly platform. **Average Rating:** 4.6/5.0 **Total Reviews:** 26 **How Do G2 Users Rate Webex Interact?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Reporting:** 9.3/10 (Category avg: 8.4/10) - **API Integration:** 9.4/10 (Category avg: 8.5/10) - **Automation:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Webex Interact?** - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco (720,366 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,545 employees on LinkedIn®) - **Ownership:** NASDAQ:CSCO **Who Uses This Product?** - **Top Industries:** Logistics and Supply Chain - **Company Size:** 65% Small-Business, 31% Mid-Market #### What Are Webex Interact's Pros and Cons? **Pros:** - Collaboration (2 reviews) - Ease of Use (2 reviews) - Easy Creation (2 reviews) - Easy Communication (1 reviews) - Easy Integration (1 reviews) **Cons:** - Complexity Issues (1 reviews) - Expensive (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Slow Performance (1 reviews) ### What Do G2 Reviewers Say About Webex Interact? *AI-generated summary from verified user reviews* **Pros:** - Users value the **collaboration features** of Webex Interact, enhancing interactivity and call management for better meetings. - Users value the **ease of use** of Webex Interact, facilitating seamless communication and enhancing overall collaboration. - Users value the **easy creation** of messages in Webex Interact, enhancing personalized communication for better customer support. - Users value the **easy communication** features of Webex Interact, enhancing customer support and message personalization. - Users appreciate the **easy integration** of Webex Interact with other tools, enhancing their overall meeting experience. **Cons:** - Users find the **complex interface** of Webex Interact overwhelming, particularly for newcomers to the platform. - Users find Webex Interact to be **more expensive than Zoom** while also having limitations on meeting participants. - Users often experience **difficulties with hold issues** on Webex Interact, affecting the overall user experience. - Users find Webex Interact to be **limited in features** , particularly in member capacity compared to alternatives like Zoom. - Users report **slow performance** on older devices, impacting their experience during lengthy video calls. #### What Are Recent G2 Reviews of Webex Interact? **"[I’d recommend because](https://www.g2.com/survey_responses/webex-interact-review-10337989)"** **Rating:** 5.0/5.0 stars *— Verified User in Broadcast Media* [Read full review](https://www.g2.com/survey_responses/webex-interact-review-10337989) --- **"[A Reliable, Feature-Rich Tool for Professional Virtual Collaboration](https://www.g2.com/survey_responses/webex-interact-review-11199836)"** **Rating:** 5.0/5.0 stars *— Yashraj J.* [Read full review](https://www.g2.com/survey_responses/webex-interact-review-11199836) --- #### What Are G2 Users Discussing About Webex Interact? - [What is Textlocal API?](https://www.g2.com/discussions/what-is-textlocal-api) - [How do you use Textlocal?](https://www.g2.com/discussions/how-do-you-use-textlocal) - [What is Textlocal?](https://www.g2.com/discussions/what-is-textlocal) - [Is Textlocal legit?](https://www.g2.com/discussions/is-textlocal-legit) ### 11. [Clientbook](https://www.g2.com/products/clientbook/reviews) Clientbook is the digital sales assistant for jewelers and other luxury retailers to make more money. We make your team clienteling rockstars by organizing customer data, automating follow-ups, and leveraging AI to create personalized and timely communications to bring customers back into your store. Nearly a thousand jewelers around the country are achieving more repeat business, building deeper customer relationships, and generating more income by using Clientbook. They love having a virtual sales assistant working nonstop helping sales associates to level up and create more opportunities for a sale. **Average Rating:** 4.5/5.0 **Total Reviews:** 44 **How Do G2 Users Rate Clientbook?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 7.7/10 (Category avg: 8.5/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Clientbook?** - **Seller:** [Clientbook](https://www.g2.com/sellers/clientbook) - **Year Founded:** 2017 - **HQ Location:** Lehi, UT - **LinkedIn® Page:** https://www.linkedin.com/company/clientbook-retail/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Luxury Goods & Jewelry, Retail - **Company Size:** 91% Small-Business, 7% Mid-Market #### What Are Clientbook's Pros and Cons? **Pros:** - Easy Communication (7 reviews) - Customer Engagement (5 reviews) - Customer Support (5 reviews) - Daily Use (4 reviews) - Ease of Use (4 reviews) **Cons:** - Software Bugs (3 reviews) - Data Management Issues (2 reviews) - Poor Categorization (2 reviews) - SMS Limitations (2 reviews) - System Limitations (2 reviews) ### What Do G2 Reviewers Say About Clientbook? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy communication** with clients through Clientbook, enhancing sales follow-up and increasing deposit payments. - Users value the **customer engagement capabilities** of Clientbook, enhancing relationships through personalized communication and insights. - Users appreciate the **helpful customer support** from Clientbook, enhancing their experience and addressing queries effectively. - Users find Clientbook **extremely convenient** for managing customer inquiries and capturing sales efficiently every day. - Users find **Clientbook easy to use** , enabling quick client responses and efficient communication while staying organized. **Cons:** - Users experience several **frequent glitches** , but appreciate the prompt resolution and supportive customer service. - Users express frustration with **data management issues** , particularly difficulties in client addition and language limitations. - Users experience **poor categorization** in Clientbook, leading to disorganization and missed communications in their inbox. - Users express frustration with **SMS limitations** , particularly with messages ending up in spam and restrictive tagging options. - Users find the **system limitations** of Clientbook frustrating, with issues like client availability and edit restrictions. #### What Are Recent G2 Reviews of Clientbook? **"[I'm Making More Money with Clientbook](https://www.g2.com/survey_responses/clientbook-review-10444143)"** **Rating:** 5.0/5.0 stars *— jenna h.* [Read full review](https://www.g2.com/survey_responses/clientbook-review-10444143) --- **"[Fast, Easy Customer Communication with Reliable Edge Integration](https://www.g2.com/survey_responses/clientbook-review-12703472)"** **Rating:** 4.5/5.0 stars *— Kaitlyn A.* [Read full review](https://www.g2.com/survey_responses/clientbook-review-12703472) --- #### What Are G2 Users Discussing About Clientbook? - [What is Clientbook Retail used for?](https://www.g2.com/discussions/what-is-clientbook-retail-used-for) ### 12. [Mobiniti](https://www.g2.com/products/mobiniti/reviews) Mobiniti is a high-quality, feature-rich, text message marketing service that helps businesses increase revenue through customer engagement. We provide a simple-to-use, scalable solution that assists businesses in harnessing the power of text message marketing to connect with their customers. Mobiniti offers a suite of features including coupons, contests, loyalty programs, list management tools, integrations, and more to support your customer engagement and drive growth. Reach your customers today – with Mobiniti. Highlight Features: coupons/wallets, opt-in pages, contests, rewards, automation, & 40+ other exclusive features! Integrations: Zapier (3,000+ popular apps), Shopify, Mailchimp, Constant Contact, Tracking Pixels, Facebook, Twitter, & more! Schedule a Demo today: https://calendly.com/mobinitidemo **Average Rating:** 4.6/5.0 **Total Reviews:** 72 **How Do G2 Users Rate Mobiniti?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 9.4/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Mobiniti?** - **Seller:** [Mobiniti](https://www.g2.com/sellers/mobiniti) - **Year Founded:** 2014 - **HQ Location:** Wilkes-Barre, PA - **Twitter:** @mobiniti (228 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5127088/ (13 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Marketing and Advertising, Restaurants - **Company Size:** 72% Small-Business, 27% Mid-Market #### What Are Recent G2 Reviews of Mobiniti? **"[Mobiniti has the best customer service of any company that I have utilized in the past decade!](https://www.g2.com/survey_responses/mobiniti-review-7912041)"** **Rating:** 5.0/5.0 stars *— Jeremy C.* [Read full review](https://www.g2.com/survey_responses/mobiniti-review-7912041) --- **"[Customer service is the best I’ve ever experienced with any company!](https://www.g2.com/survey_responses/mobiniti-review-7794505)"** **Rating:** 5.0/5.0 stars *— Steven T.* [Read full review](https://www.g2.com/survey_responses/mobiniti-review-7794505) --- #### What Are G2 Users Discussing About Mobiniti? - [What is Mobiniti used for?](https://www.g2.com/discussions/what-is-mobiniti-used-for) ### 13. [Xtremepush](https://www.g2.com/products/xtremepush/reviews) Xtremepush is the leading CRM & Loyalty Marketing solution powered by InfinityAI. We enable iGaming companies to leverage real-time data, gamification and omnichannel engagement to turn visitors into loyal players. All with one unified solution. Headquartered in Dublin, and with offices in London, São Paulo and New York, the company helps operators all around the world understand their customers and improve player experiences. Prominent partners include Livescore, Oddschecker, FanDuel, Golden Nugget, Groupe Dynamite, Betsson, Betsul, The Pools, Kaizen, and William Hill. **Average Rating:** 4.4/5.0 **Total Reviews:** 260 **How Do G2 Users Rate Xtremepush?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 7.5/10 (Category avg: 8.4/10) - **API Integration:** 8.2/10 (Category avg: 8.5/10) - **Automation:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Xtremepush?** - **Seller:** [Xtremepush](https://www.g2.com/sellers/xtremepush) - **Company Website:** https://xtremepush.com/ - **Year Founded:** 2012 - **HQ Location:** Dublin - **Twitter:** @XtremePush (11,098 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3334885/ (139 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, CRM Manager - **Top Industries:** Gambling & Casinos, Marketing and Advertising - **Company Size:** 45% Mid-Market, 37% Small-Business #### What Are Xtremepush's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Helpful (28 reviews) - Customer Support (23 reviews) - User-Friendly (22 reviews) - Analytics (21 reviews) **Cons:** - User Interface (19 reviews) - Learning Curve (18 reviews) - Missing Features (16 reviews) - Limited Features (15 reviews) - Difficult Learning (14 reviews) ### What Do G2 Reviewers Say About Xtremepush? *AI-generated summary from verified user reviews* **Pros:** - Users find Xtremepush's **ease of use** remarkable, praising the intuitive interface and engaged support team. - Users appreciate the **helpful campaign management** features of Xtremepush, making targeted messaging seamless and efficient. - Users commend the **responsive and knowledgeable customer support** of Xtremepush, appreciating their quick assistance with issues. - Users appreciate the **user-friendly interface** of Xtremepush, finding it simple and straightforward to navigate. - Users appreciate the **real-time analytics** of Xtremepush, enhancing campaign optimization and user engagement significantly. **Cons:** - Users find the **user interface not intuitive** , making navigation and report reading a complex experience. - Users find the **learning curve steep** , as advanced features and integrations require significant time and training. - Users find **missing features** in Xtremepush, such as limited journey builder and lack of push management options. - Users express frustration with the **limited features** of Xtremepush, including inadequate analytics and lack of essential tools. - Users find Xtremepush's **difficult learning curve** a barrier, particularly for advanced features and analytics navigation. #### What Are Recent G2 Reviews of Xtremepush? **"[Intuitive, Powerful Segmentation with Real-Time Data That Optimizes Campaigns Fast](https://www.g2.com/survey_responses/xtremepush-review-12369332)"** **Rating:** 5.0/5.0 stars *— Raúl A.* [Read full review](https://www.g2.com/survey_responses/xtremepush-review-12369332) --- **"[Easy Setup and Various Options, with Potential for Improvement in UI](https://www.g2.com/survey_responses/xtremepush-review-12369277)"** **Rating:** 5.0/5.0 stars *— Verified User in Gambling & Casinos* [Read full review](https://www.g2.com/survey_responses/xtremepush-review-12369277) --- #### What Are G2 Users Discussing About Xtremepush? - [What is Xtremepush used for?](https://www.g2.com/discussions/what-is-xtremepush-used-for) ### 14. [SMS-Magic](https://www.g2.com/products/sms-magic/reviews) SMS Magic is a digital messaging solution that offers text and chat conversation tools and CRM integrations to help businesses deliver personalized conversations at engagement touchpoints across the customer lifecycle. The SMS Magic platform is designed to turn every messaging touchpoint between a business and their customers into the best possible outcomes. The company is backed by 15 years of messaging legacy expertise and builds upon its expertise in high-stakes industries, deep tech stack integrations, multichannel capabilities, and ready-to-use configurations. SMS Magic easily helps Sales, Marketing, Operations and Customer Service departments connect more personably, build trust and increase loyalty with customers, clients, candidates or patients to accelerate positive outcomes that occur during one-to-one digital conversations. SMS Magic for Salesforce: SMS Magic is the top-rated and natively built Salesforce messaging application that can help your business increase sales, strengthen customer relationships, and build brand awareness. Features: - Channels supported: SMS, Facebook Messenger, WhatsApp, and MMS - Easy Install and configuration - Interactive & Automated Messaging - Multiple ways to message - Standalone Desk, Embedded Inbox for Sales/Service Console, Record page, Lists & Reports - Automate w/process builder: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Integration w/Marketing Automation - Global Coverage - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc) SMS Magic for Zoho: SMS Magic helps you better engage with your audiences using multichannel messaging. Install SMS Magic to communicate with your customers on the channel of their choice while you execute campaigns from the comfort of your Zoho instance. Features: -Two-way SMS and MMS conversations, featuring a simple interface that empowers reps to quickly deliver rapid sales responses and service resolutions with SMS templates. -Automated compliance management, auto-responses, personal profiling, surveys, scheduling and SMS campaigns. -View an entire history of all conversations, across Zoho modules, within each record. Users share a 360˚ history of every record’s messaging conversations, to give each buyer a personal touch. -Track & analyze responses, manage Sender IDs, receive delivery reports and opt-outs. SMS Magic SaaS: Communicate with your customers anywhere, anytime on WhatsApp, SMS, Facebook, and more using SMS-Magic Direct. No CRM needed! **Average Rating:** 4.0/5.0 **Total Reviews:** 115 **How Do G2 Users Rate SMS-Magic?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10) - **Reporting:** 6.7/10 (Category avg: 8.4/10) - **API Integration:** 7.3/10 (Category avg: 8.5/10) - **Automation:** 7.9/10 (Category avg: 8.8/10) **Who Is the Company Behind SMS-Magic?** - **Seller:** [SMS Magic](https://www.g2.com/sellers/sms-magic-63a7e80f-dbbd-4fea-90dd-e4679128dcb7) - **Company Website:** https://www.sms-magic.com - **Year Founded:** 2008 - **HQ Location:** Henderson, US - **Twitter:** @screenmagicMM (530 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1110444/ (311 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services, Legal Services - **Company Size:** 60% Small-Business, 36% Mid-Market #### What Are SMS-Magic's Pros and Cons? **Pros:** - Business Enhancement (6 reviews) - Ease of Use (6 reviews) - CRM Integration (4 reviews) - Customer Support (4 reviews) - Easy Integration (4 reviews) **Cons:** - Difficult Setup (3 reviews) - Expensive (3 reviews) - Learning Curve (3 reviews) - Complex Automation (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About SMS-Magic? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **enhanced customer engagement** with SMS-Magic, leading to improved communication and increased ROI. - Users find SMS-Magic **incredibly easy to use** , enhancing customer engagement and streamlining communication effortlessly. - Users commend the **seamless CRM integration** of SMS-Magic, which enhances personalized marketing and customer engagement significantly. - Users appreciate the **responsive customer support** of SMS Magic, ensuring smooth communication and satisfaction over many years. - Users praise the **easy integration** of SMS-Magic, facilitating seamless communication across various systems with minimal disruption. **Cons:** - Users find the **difficult setup** of SMS-Magic challenging, often leading to frustration during configuration and integration. - Users find the **pricing excessively high** , particularly burdensome for small teams facing increased message volumes. - Users find the **learning curve steep** with SMS-Magic due to complex setups and advanced feature discovery challenges. - Users find the **initial setup complex** , leading to challenges in configuration and overall satisfaction with SMS-Magic. - Users often face **poor customer support** , citing unresponsiveness and lack of solutions as major frustrations with SMS-Magic. #### What Are Recent G2 Reviews of SMS-Magic? **"[Fast, Easy to Use, but Camera Needs Improvement](https://www.g2.com/survey_responses/sms-magic-review-11992012)"** **Rating:** 5.0/5.0 stars *— Mr Kyle.J J.* [Read full review](https://www.g2.com/survey_responses/sms-magic-review-11992012) --- **"[Seamless CRM SMS Integration with Two-Way Messaging and Smart Automation](https://www.g2.com/survey_responses/sms-magic-review-12228142)"** **Rating:** 5.0/5.0 stars *— Sanket P.* [Read full review](https://www.g2.com/survey_responses/sms-magic-review-12228142) --- #### What Are G2 Users Discussing About SMS-Magic? - [Is SMS Magic free?](https://www.g2.com/discussions/is-sms-magic-free) - [What is the SMS feature?](https://www.g2.com/discussions/what-is-the-sms-feature) - [What is SMS magic?](https://www.g2.com/discussions/what-is-sms-magic) - [What is Text Magic used for?](https://www.g2.com/discussions/what-is-text-magic-used-for) ### 15. [Gleantap](https://www.g2.com/products/gleantap/reviews) Gleantap is an AI-powered customer engagement, CRM, and marketing automation platform built specifically for fitness clubs, wellness studios, and local businesses that want to grow faster, boost retention, and increase lifetime value. With Gleantap, you can automate the entire member journey — from first lead to loyal advocate — through behavior-based workflows, AI messaging, gamified experiences, and personalized loyalty programs. The platform unifies CRM, automation, communication, and loyalty into a single hub that helps your business drive engagement, referrals, and repeat visits — even while you sleep. Key Features - All-in-One CRM – Manage leads, members, and conversations across SMS, email, and chat. - Marketing Automation – Create behavior-driven workflows to nurture leads and retain members. - AI-Driven Messaging – Send personalized, timely communication powered by artificial intelligence. - Gamification & Loyalty – Reward engagement with points, tiers, badges, and rewards that motivate members to come back more often. - Omnichannel Communication – Reach customers through text, email, Facebook, Instagram, WhatsApp, web chat, and Google Business Messages. - Reputation & Referrals – Automatically collect reviews and generate referrals from your happiest customers. - Analytics & Dashboards – Measure performance with deep insights into conversions, retention, and campaign ROI. Why Businesses Choose Gleantap - Purpose-built for fitness, wellness and consumer-focussed businesses - Proven to deliver 2× higher sales conversions and 25% better retention - Helps build loyalty and gamified engagement that keeps members motivated - Trusted by leading brands like Planet Fitness, RockBox Fitness, and F45 - Replaces multiple tools with one unified growth platform **Average Rating:** 4.5/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Gleantap?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.2/10 (Category avg: 8.4/10) - **Automation:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Gleantap?** - **Seller:** [Gleantap](https://www.g2.com/sellers/gleantap) - **Year Founded:** 2018 - **HQ Location:** Austin, US - **Twitter:** @gleantap (584 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gleantap/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness - **Company Size:** 63% Small-Business, 32% Mid-Market #### What Are Gleantap's Pros and Cons? **Pros:** - Automation Features (5 reviews) - Automation (4 reviews) - Customer Support (4 reviews) - Ease of Use (4 reviews) - Features (4 reviews) **Cons:** - Learning Curve (4 reviews) - Difficult Setup (3 reviews) - Difficult Learning (2 reviews) - Not Intuitive (2 reviews) - Software Glitches (2 reviews) ### What Do G2 Reviewers Say About Gleantap? *AI-generated summary from verified user reviews* **Pros:** - Users are thrilled about the **automation features** of Gleantap, making client management and campaigns effortless and effective. - Users value the **ease and variety of automation features** in Gleantap, enhancing customer journeys effectively. - Users commend the **extremely helpful customer support** of Gleantap, appreciating their responsiveness and dedication to client success. - Users appreciate the **ease of use** of Gleantap, which streamlines communication and enhances overall efficiency in workflows. - Users love the **user-friendly automation features** of Gleantap, enhancing member communication and campaign effectiveness. **Cons:** - Users find the **learning curve steep** , particularly with onboarding and managing training effectively, complicating the experience. - Users find the **difficult setup** of Gleantap challenging, especially during onboarding and form configuration. - Users experience a **difficult learning curve** with Gleantap, causing challenges during onboarding and training processes. - Users find the **setup process for forms not intuitive** , making campaign creation challenging and cumbersome. - Users experience **software glitches** with Gleantap, which can disrupt usability and necessitate patience during updates. #### What Are Recent G2 Reviews of Gleantap? **"[User-Friendly and Effective CRM Solution](https://www.g2.com/survey_responses/gleantap-review-12560728)"** **Rating:** 5.0/5.0 stars *— Whitney S.* [Read full review](https://www.g2.com/survey_responses/gleantap-review-12560728) --- **"[Empowers Sales with Intuitive Outreach Tools](https://www.g2.com/survey_responses/gleantap-review-12022208)"** **Rating:** 5.0/5.0 stars *— Jacki M.* [Read full review](https://www.g2.com/survey_responses/gleantap-review-12022208) --- #### What Are G2 Users Discussing About Gleantap? - [What is Gleantap used for?](https://www.g2.com/discussions/what-is-gleantap-used-for) ### 16. [TextMarks](https://www.g2.com/products/textmarks/reviews) TextMarks is an SMS service that gives businesses the power to instantly reach their audience directly on their mobile phones. TextMarks’s text messaging platform makes it easy to send and schedule mass texts, distribute information and capture leads via SMS. Since 2006, TextMarks reliable and trusted SMS platform has enabled thousands of customers to grow their business, increase customer and employee engagement and deliver timely information to more than 10 million users in the U.S. SMS Products include: -SMS Marketing -Mass Text Messaging -Text-for-Info -SMS Lead Generation -SMS for Internal Communications **Average Rating:** 4.5/5.0 **Total Reviews:** 29 **How Do G2 Users Rate TextMarks?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.1/10) - **Reporting:** 9.5/10 (Category avg: 8.4/10) - **API Integration:** 8.9/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind TextMarks?** - **Seller:** [TextMarks](https://www.g2.com/sellers/textmarks) - **Year Founded:** 2006 - **HQ Location:** Pasadena, CA - **Twitter:** @textmarks (1,139 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/textmarks/about (3 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 57% Mid-Market, 40% Small-Business #### What Are TextMarks's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Marketing Efficiency (2 reviews) - Tracking Ease (2 reviews) - Automation (1 reviews) - Automations (1 reviews) **Cons:** - Limited Features (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About TextMarks? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in TextMarks invaluable for managing and tracking their SMS campaigns efficiently. - Users value the **marketing efficiency** of TextMarks, appreciating easy tracking and automated campaign scheduling. - Users appreciate the **tracking ease** of TextMarks, finding it simple to manage and monitor SMS campaigns effectively. - Users value the **automation of scheduled campaigns** , enjoying easy tracking and management through an insightful dashboard. - Users love the **automation of scheduled campaigns** , making it easy to manage and track marketing efforts effectively. **Cons:** - Users feel TextMarks lacks **more feature options** , such as email integration, to enhance usability for diverse customers. - Users feel that TextMarks is missing **essential features** like email, which would enhance its overall functionality. #### What Are Recent G2 Reviews of TextMarks? **"[Send Bulk SMS to Customers and Get new Leads](https://www.g2.com/survey_responses/textmarks-review-8116260)"** **Rating:** 4.0/5.0 stars *— Joseph K.* [Read full review](https://www.g2.com/survey_responses/textmarks-review-8116260) --- **"[Best for saving time in bulk messaging](https://www.g2.com/survey_responses/textmarks-review-8148153)"** **Rating:** 5.0/5.0 stars *— Kevin M.* [Read full review](https://www.g2.com/survey_responses/textmarks-review-8148153) --- #### What Are G2 Users Discussing About TextMarks? - [What is TextMarks used for?](https://www.g2.com/discussions/what-is-textmarks-used-for) - [How do I set up text code?](https://www.g2.com/discussions/how-do-i-set-up-text-code) - [How do I send a group text on my computer?](https://www.g2.com/discussions/how-do-i-send-a-group-text-on-my-computer) - [How can I send a mass text for free?](https://www.g2.com/discussions/how-can-i-send-a-mass-text-for-free) - [What is TextMarks?](https://www.g2.com/discussions/what-is-textmarks) ### 17. [mCommons](https://www.g2.com/products/mcommons/reviews) mCommons is a specialized mobile messaging platform designed to empower nonprofit and advocacy organizations in effectively engaging, mobilizing, and fundraising through SMS, MMS, and RCS communications. With over 18 years of proven results, mCommons has supported leading organizations like the National Audubon Society, SEIU, and Oxfam in driving meaningful supporter actions. Key Features and Functionality: - SMS, MMS, and RCS Messaging: Deliver interactive, media-rich messages to millions, facilitating two-way conversations that enhance engagement and prompt action. - Audience Targeting and Personalization: Increase response rates by segmenting and personalizing messages based on supporter details such as name, interests, behaviors, location, or donation history, all automated to eliminate manual effort. - Volunteer Recruitment and Management: Efficiently recruit, onboard, and mobilize volunteers using targeted SMS outreach, automated reminders, and real-time coordination tools to scale volunteer efforts. - Automated Journeys: Implement multi-step campaigns for welcoming, nurturing, or advocacy that operate autonomously, allowing teams to focus on strategic initiatives. - Campaign Reporting: Access real-time analytics on engagement, clicks, subscriber growth, and donation attribution through interactive dashboards, eliminating guesswork in measuring ROI. - Built-In Mobile CRM: Organize and manage supporter data within mCommons, enabling segmentation by any field or behavior for more relevant and effective campaigns. - Surveys, Polls, and Quizzes: Gather immediate feedback and actionable data through engaging, interactive tools that are quick to deploy. - Legislative Calls: Mobilize supporters to contact lawmakers instantly with click-to-call and round-robin calling features, matched by district and tracked for impact. - Polling Locations: Assist supporters in finding their voting places with a single text, reducing confusion and simplifying the process. Primary Value and Solutions Provided: mCommons addresses the unique challenges faced by nonprofits in engaging and mobilizing their audiences. By offering a comprehensive suite of mobile messaging tools, it enables organizations to: - Enhance Engagement: Utilize personalized and interactive messaging to build stronger connections with supporters. - Drive Action: Facilitate immediate responses through features like click-to-call, surveys, and automated campaigns, leading to increased participation and support. - Streamline Operations: Automate communication workflows, reducing manual tasks and allowing teams to focus on strategic goals. - Measure Impact: Access real-time data and analytics to assess campaign effectiveness, optimize strategies, and demonstrate ROI to stakeholders. By leveraging mCommons, nonprofits can effectively turn text messages into tangible supporter actions, advancing their missions with greater efficiency and impact. **Average Rating:** 4.2/5.0 **Total Reviews:** 30 **How Do G2 Users Rate mCommons?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.0/10 (Category avg: 8.4/10) - **API Integration:** 6.7/10 (Category avg: 8.5/10) - **Automation:** 8.0/10 (Category avg: 8.8/10) **Who Is the Company Behind mCommons?** - **Seller:** [Mobile Commons](https://www.g2.com/sellers/mobile-commons-2b07c749-5c9d-4b7c-a515-704230bf5a73) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/mobilecommons/ (65 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 63% Mid-Market, 37% Small-Business #### What Are mCommons's Pros and Cons? **Pros:** - Ease of Use (12 reviews) - User-Friendly (10 reviews) - Intuitive (8 reviews) - User Interface (8 reviews) - Automation (7 reviews) **Cons:** - Feature Improvements (4 reviews) - Learning Curve (3 reviews) - Poor Interface Design (3 reviews) - Slow Loading (3 reviews) - Clunky Interface (2 reviews) ### What Do G2 Reviewers Say About mCommons? *AI-generated summary from verified user reviews* **Pros:** - Users find mCommons to be **easy to use** , making SMS campaigns seamless with effective integration and automation. - Users appreciate the **user-friendly interface** of mCommons, finding it simple and effective for SMS marketing. - Users find mCommons to be **intuitive** and easy to navigate, enhancing their SMS marketing experience effortlessly. - Users appreciate the **easy-to-use interface** of mCommons, allowing seamless SMS marketing without technical knowledge. - Users value the **effective automation** of mCommons, enhancing SMS campaigns and audience engagement effortlessly. **Cons:** - Users note that the **interface and reporting options need improvement** for a better overall experience with mCommons. - Users note a **learning curve for beginners** , but find the extensive features and capabilities ultimately rewarding. - Users find the **interface design lacking** , making it challenging for beginners and hampering ease of use. - Users find mCommons to have **slow loading times** , particularly when handling large campaigns and loading reports. - Users find the **interface clunky** and in need of improvement for a more user-friendly experience. #### What Are Recent G2 Reviews of mCommons? **"[Good tool for mobile marketing campaigns](https://www.g2.com/survey_responses/mcommons-review-10693851)"** **Rating:** 4.5/5.0 stars *— Vasu S.* [Read full review](https://www.g2.com/survey_responses/mcommons-review-10693851) --- **"[Mobile Commons - A necessary tool in the toolbox for labor organizers.](https://www.g2.com/survey_responses/mcommons-review-10494252)"** **Rating:** 4.5/5.0 stars *— Mark M.* [Read full review](https://www.g2.com/survey_responses/mcommons-review-10494252) --- ### 18. [Zoho Marketing Automation](https://www.g2.com/products/zoho-marketing-automation/reviews) Zoho Marketing Automation is an all-in-one marketing automation platform trusted by over 100K+ users worldwide to simplify and automate campaigns across multiple channels like, email, SMS, WhatsApp, social media, and webpages. With built-in analytics, lead scoring, attribution, and a marketing planner, Zoho Marketing Automation enables teams to execute smarter, nurture better, and convert faster. Highlights of Zoho Marketing Automation 1. Build multichannel customer journeys across email, SMS, WhatsApp, social media, and webpages. 2. Visually map, launch, and automate complex multichannel campaigns using drag-and-drop functionality. 3. Measure and optimize how your journeys are performing with advanced analytics that track website behavior, lead attribution, lead path tracing, and more. 4. Simplify lead-to-revenue conversion by replacing manual guesswork with automated, rule-based scoring and nurturing systems. 5. Schedule, organize, and track all your campaign activities in one place for smoother, on-time execution with ZMA's built-in Marketing Calendar. 6. Automate ecommerce tasks like abandoned cart reminders and confirmations, sync your store data using integration platforms, and leverage these workflows to increase sales, cut costs, and improve customer experience. Zoho Marketing Automation helps businesses manage and automate their entire marketing journeys from lead generation to revenue. It unifies data, supports multichannel engagement across email, SMS, WhatsApp, social media, and webpages, and simplifies campaign creation with a drag-and-drop builder. With website analytics, lead scoring, attribution insights, and a built in marketing planner, teams can optimize performance. Ecommerce brands can also automate follow-ups, recover abandoned carts, and boost sales with AI-driven product recommendations. Experience unified marketing, automation, and analytics—all in one platform. Sign up today and turn your marketing automation investment into measurable growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 109 **How Do G2 Users Rate Zoho Marketing Automation?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Zoho Marketing Automation?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Who Uses This:** Marketing Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 58% Small-Business, 35% Mid-Market #### What Are Zoho Marketing Automation's Pros and Cons? **Pros:** - Automation (19 reviews) - Ease of Use (18 reviews) - Automation Features (13 reviews) - Automation Efficiency (10 reviews) - Journey Management (10 reviews) **Cons:** - Learning Curve (10 reviews) - Poor Customer Support (8 reviews) - Not Intuitive (7 reviews) - Steep Learning Curve (7 reviews) - Complex Usability (5 reviews) ### What Do G2 Reviewers Say About Zoho Marketing Automation? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **automated and personalized responses** of Zoho Marketing Automation, enhancing their marketing efficiency and insights. - Users appreciate the **ease of use** of Zoho Marketing Automation, noting its straightforward setup and intuitive interface. - Users appreciate the **automation features** of Zoho Marketing Automation for facilitating personalized and efficient marketing workflows. - Users value the **automation efficiency** of Zoho Marketing Automation, enabling seamless, responsive, and personalized marketing campaigns. - Users appreciate the **responsive journey management** of Zoho Marketing Automation, allowing intentional and timely follow-up communications. **Cons:** - Users find the **learning curve challenging** , especially beginners, due to a lack of guidance and overwhelming UI. - Users report **poor customer support** , experiencing inconsistencies that hinder their overall satisfaction with Zoho Marketing Automation. - Users find Zoho Marketing Automation to be **not very user-friendly** , with a clunky UI and a steep learning curve. - Users struggle with a **steep learning curve** , finding it challenging to grasp the platform without adequate tutorials. - Users find the **complex usability** of Zoho Marketing Automation challenging, requiring time and effort to navigate effectively. #### What Are Recent G2 Reviews of Zoho Marketing Automation? **"[The best all in one marketing automation tool](https://www.g2.com/survey_responses/zoho-marketing-automation-review-12590231)"** **Rating:** 4.0/5.0 stars *— Akriti S.* [Read full review](https://www.g2.com/survey_responses/zoho-marketing-automation-review-12590231) --- **"[Easy tool for managing campaigns and workflows](https://www.g2.com/survey_responses/zoho-marketing-automation-review-12745763)"** **Rating:** 4.5/5.0 stars *— Gaurav S.* [Read full review](https://www.g2.com/survey_responses/zoho-marketing-automation-review-12745763) --- #### What Are G2 Users Discussing About Zoho Marketing Automation? - [How do I use Zoho marketing automation?](https://www.g2.com/discussions/how-do-i-use-zoho-marketing-automation) - 1 comment - [Is Zoho a marketing automation tool?](https://www.g2.com/discussions/is-zoho-a-marketing-automation-tool) - 1 comment - [What are marketing automation features?](https://www.g2.com/discussions/zoho-marketing-automation-what-are-marketing-automation-features) - 1 comment, 1 upvote - [What are the four key features of marketing automation software?](https://www.g2.com/discussions/zoho-marketing-automation-what-are-the-four-key-features-of-marketing-automation-software) - 1 comment ### 19. [Ungapped](https://www.g2.com/products/ungapped/reviews) By integrating core marketing and sales tools, Ungapped aims to make the day-to-day running of a business less messy and more holistic so that growing businesses can create exceptional customer experiences to grow your business. A complete platform for growing businesses with tools for email marketing, surveys, invitations, signup forms and text messages. In addition to our platform, we also offer consulting services to help you create exceptional customer experiences. **Average Rating:** 4.3/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Ungapped?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 8.3/10 (Category avg: 8.5/10) - **Automation:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Ungapped?** - **Seller:** [Ungapped](https://www.g2.com/sellers/ungapped) - **Year Founded:** 2006 - **HQ Location:** Stockholm, Sweden - **Twitter:** @ungapped (188 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9327305/ (23 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 39% Mid-Market, 33% Enterprise #### What Are Recent G2 Reviews of Ungapped? **"[Bridging the marketing gaps with Ungapped!](https://www.g2.com/survey_responses/ungapped-review-6480994)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/ungapped-review-6480994) --- **"[One of the best marketting solution](https://www.g2.com/survey_responses/ungapped-review-8861011)"** **Rating:** 5.0/5.0 stars *— Ganesh W.* [Read full review](https://www.g2.com/survey_responses/ungapped-review-8861011) --- #### What Are G2 Users Discussing About Ungapped? - [What is Ungapped used for?](https://www.g2.com/discussions/what-is-ungapped-used-for) ### 20. [Agillic](https://www.g2.com/products/agillic/reviews) Agillic is the trusted Nordic marketing automation platform headquartered in Copenhagen, Denmark. Founded in 1999, Agillic helps organisations make personalisation perform, delivering meaningful, data-driven customer experiences that drive increased customer lifetime value, improved engagement, and measurable ROI – all while keeping costs and operational complexity in check. Operating exclusively on proprietary, EU-based infrastructure, Agillic empowers clients to maintain full digital sovereignty while ensuring adherence to the evolving EU regulatory landscape, including GDPR, ePrivacy, DMA, the EU AI Act, NIS2, and DORA. The Agillic platform activates zero- and first-party data to power 1:1 communication at scale. Its flexible data and content models, including headless content, allows users to create content once and dynamically tailor it across email, SMS, app, web, and paid media. Advanced orchestration tools unify customer journeys across all owned and paid channels, while built-in AI features assist with segmentation, message creation, and campaign optimisation. Agillic also integrates seamlessly with partner technologies for real-time product recommendations. **Average Rating:** 4.2/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Agillic?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 5.6/10 (Category avg: 8.4/10) - **API Integration:** 9.7/10 (Category avg: 8.5/10) - **Automation:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Agillic?** - **Seller:** [Agillic](https://www.g2.com/sellers/agillic) - **Year Founded:** 1999 - **HQ Location:** Copenhagen, Denmark - **LinkedIn® Page:** https://www.linkedin.com/company/agillic (58 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 52% Mid-Market, 32% Small-Business #### What Are Agillic's Pros and Cons? **Pros:** - Analytics (2 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Helpful (2 reviews) - Integrations (2 reviews) **Cons:** - Expensive (3 reviews) - Difficult Setup (2 reviews) - Integration Difficulty (2 reviews) - Integration Issues (2 reviews) - Learning Curve (2 reviews) ### What Do G2 Reviewers Say About Agillic? *AI-generated summary from verified user reviews* **Pros:** - Users value the **advanced personalization and data-driven insights** of Agillic, greatly enhancing customer engagement and experience. - Users appreciate the **high-quality customer support** provided by Agillic, enhancing their overall experience with the platform. - Users find Agillic's **ease of use** enhances workflow and engagement, streamlining the user experience effectively. - Users value Agillic for its **advanced personalization and high-quality support** , enhancing user experience and engagement significantly. - Users value Agillic's **advanced integration capabilities** , enhancing engagement with effective data-driven communication across channels. **Cons:** - Users feel that Agillic's **high cost of ownership** limits its accessibility and overall value for their needs. - Users find the **difficult setup** of Agillic challenging, impacting usability and initial experience with the product. - Users face **integration difficulties** with Agillic, as limited options hinder smooth functionality and setup processes. - Users often face **limited integration options** with Agillic, leading to frustration during setup and usage. - Users find the **steep learning curve** of Agillic challenging, complicating the initial setup process significantly. #### What Are Recent G2 Reviews of Agillic? **"[Omnichannel marketing automation for personalized customer journeys](https://www.g2.com/survey_responses/agillic-review-11757449)"** **Rating:** 4.5/5.0 stars *— Bernardo V.* [Read full review](https://www.g2.com/survey_responses/agillic-review-11757449) --- **"[Boosts Engagement with Effective In-App Messaging](https://www.g2.com/survey_responses/agillic-review-11883062)"** **Rating:** 4.0/5.0 stars *— DHRUV B.* [Read full review](https://www.g2.com/survey_responses/agillic-review-11883062) --- #### What Are G2 Users Discussing About Agillic? - [What is Agillic used for?](https://www.g2.com/discussions/what-is-agillic-used-for) ### 21. [SendHub](https://www.g2.com/products/sendhub/reviews) SendHub is a business SMS and voice platform that offers convenience, flexibility and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer support, dispatch and delivery and a wide range of other use cases, all within an easy-to-use web dashboard and mobile app. There's no hardware to install or configure - everything you need is included in your SendHub account. **Average Rating:** 4.6/5.0 **Total Reviews:** 12 **How Do G2 Users Rate SendHub?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) **Who Is the Company Behind SendHub?** - **Seller:** [SendHub](https://www.g2.com/sellers/sendhub) - **Year Founded:** 2012 - **HQ Location:** Pleasanton, US - **Twitter:** @SendHub (1,486 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2529777/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 42% Mid-Market, 33% Small-Business #### What Are SendHub's Pros and Cons? **Pros:** - Messaging (4 reviews) - Ease of Use (2 reviews) - Easy Integrations (2 reviews) - Navigation Ease (2 reviews) - Analytics (1 reviews) **Cons:** - Limited Features (1 reviews) - Template Issues (1 reviews) - UX Improvement (1 reviews) ### What Do G2 Reviewers Say About SendHub? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of messaging** with SendHub, enjoying quick navigation and efficient contact management. - Users praise the **ease of use** of SendHub's well-documented API and user-friendly interface for seamless integration. - Users value the **easy integrations** with various platforms, enhancing functionality and user experience effortlessly. - Users praise the **navigation ease** of SendHub, highlighting effortless integration and quick access to features and contacts. - Users value the **exceptional analytics** and well-designed features of SendHub, enhancing their marketing efforts effortlessly. **Cons:** - Users find the **limited communication options** of SendHub to be lacking, requesting additional platforms like WhatsApp. - Users find **template issues** in SendHub frustrating, as creating distribution lists can be time-consuming. - Users feel the **UX needs improvement** , citing outdated design and cumbersome trial process as major drawbacks. #### What Are Recent G2 Reviews of SendHub? **"[Easy to navigate and friendly user.](https://www.g2.com/survey_responses/sendhub-review-8273716)"** **Rating:** 5.0/5.0 stars *— Algene D.* [Read full review](https://www.g2.com/survey_responses/sendhub-review-8273716) --- **"[Seamless interface hits directly to the consumer expection](https://www.g2.com/survey_responses/sendhub-review-8302609)"** **Rating:** 5.0/5.0 stars *— Mugdha S.* [Read full review](https://www.g2.com/survey_responses/sendhub-review-8302609) --- #### What Are G2 Users Discussing About SendHub? - [What is SendHub used for?](https://www.g2.com/discussions/what-is-sendhub-used-for) ### 22. [Sender.net](https://www.g2.com/products/sender-net/reviews) Sender helps you connect with people—easily and effectively. Email marketing doesn’t have to be complicated or expensive. With Sender, you get everything you need to stay in touch, grow your audience, and share what matters—without the usual tech headaches. Here’s what makes it great: Easy to use No complicated setups. Just a clean, simple interface that helps you create and send beautiful emails in minutes. Powerful automation Set things up once, and let Sender handle the follow-ups, reminders, and welcomes—so you can focus on other stuff. Create professional-looking newsletters in minutes Stop wasting hours designing emails from scratch. With Sender’s ready-made templates and intuitive drag-and-drop builder, you can craft stunning newsletters effortlessly. Grow your audience Build signup forms, collect subscribers, and keep your list healthy. Stay in the loop with reports See who’s opening, clicking, and engaging with your emails—so you know what’s working and what’s not. Send more for less With one of the most generous free plans out there, you can send up to 15,000 emails/month to 2,500 people—without spending a dime. Made for everyone Whether you're just starting out or already have a growing list, Sender gives you the tools to level up—without needing to be a marketing pro. **Average Rating:** 4.7/5.0 **Total Reviews:** 262 **How Do G2 Users Rate Sender.net?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **API Integration:** 9.4/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Sender.net?** - **Seller:** [Sender.net](https://www.g2.com/sellers/sender-net) - **Company Website:** https://www.sender.net - **Year Founded:** 2012 - **HQ Location:** Vilnius, LT - **Twitter:** @SenderNet (276 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10851885/ (29 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Director - **Top Industries:** Real Estate, Computer Software - **Company Size:** 68% Small-Business, 31% Mid-Market #### What Are Sender.net's Pros and Cons? **Pros:** - Ease of Use (160 reviews) - Helpful (106 reviews) - Automation (98 reviews) - Simple (95 reviews) - Customer Support (92 reviews) **Cons:** - Limited Templates (81 reviews) - Template Limitations (74 reviews) - Template Issues (68 reviews) - Limited Features (49 reviews) - Limited Customization (48 reviews) ### What Do G2 Reviewers Say About Sender.net? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Sender.net invaluable, with quick setups and reliable automation enhancing campaign efficiency. - Users are impressed by the **incredible customer support** offered by Sender.net, making the onboarding process seamless. - Users value the **automation features** of Sender.net, ensuring smooth campaign operations and reliable deliverability. - Users appreciate the **simple interface** of Sender.net, making email campaign creation easy and efficient. - Users commend Sender.net for its **excellent customer support** , highlighting responsiveness and genuine care from the team. **Cons:** - Users note a **limited template selection** in Sender.net, though customization options enhance email design flexibility. - Users find the **template limitations** restrictive, although customization options help create unique email designs. - Users find the **limited template selection** a drawback, but customize easily for unique, professional designs. - Users desire more **pre-made templates** , as the current options are limited compared to other services. - Users note a need for **limited customization** options in Sender.net, wishing for more advanced design flexibility. #### What Are Recent G2 Reviews of Sender.net? **"[Intuitive UI, Flexible Pay-As-You-Go Pricing, and Responsive Support](https://www.g2.com/survey_responses/sender-net-review-12828158)"** **Rating:** 5.0/5.0 stars *— Niels M.* [Read full review](https://www.g2.com/survey_responses/sender-net-review-12828158) --- **"[Generous Free Plan with Higher Email and Subscriber Limits](https://www.g2.com/survey_responses/sender-net-review-12955339)"** **Rating:** 4.5/5.0 stars *— Michael .* [Read full review](https://www.g2.com/survey_responses/sender-net-review-12955339) --- #### What Are G2 Users Discussing About Sender.net? - [What is Sender.net used for?](https://www.g2.com/discussions/what-is-sender-net-used-for) ### 23. [One Call Now](https://www.g2.com/products/one-call-now/reviews) One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email to groups—all through a simple click or call. When you need to get the word out quickly—regarding severe weather, utility outages, school closures and more—One Call Now makes it easy to create and send alerts from anywhere. Deliver the right information to the right people by segmenting groups and targeting your messages, whether sending routine messages about meetings, events, payments and past-due notices or emergency alerts. About OnSolve OnSolve is a global provider of advanced critical event management capabilities that help organizations identify, respond and recover to achieve successful outcomes during a crisis. OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. With OnSolve, customers have the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets and save lives. **Average Rating:** 4.4/5.0 **Total Reviews:** 58 **How Do G2 Users Rate One Call Now?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind One Call Now?** - **Seller:** [OnSolve](https://www.g2.com/sellers/onsolve) - **Year Founded:** 1998 - **HQ Location:** Alpharetta, Georgia - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) - **Phone:** +1 (858) 724 1200 **Who Uses This Product?** - **Who Uses This:** Administrative Assistant - **Top Industries:** Religious Institutions, Non-Profit Organization Management - **Company Size:** 55% Mid-Market, 38% Small-Business #### What Are One Call Now's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Easy Communication (3 reviews) - Broadcast Communication (2 reviews) - Communication (2 reviews) - Communication Efficiency (2 reviews) **Cons:** - Call Issues (1 reviews) - Contact Management (1 reviews) - Dashboard Issues (1 reviews) - Delay Issues (1 reviews) - Insufficient Information (1 reviews) ### What Do G2 Reviewers Say About One Call Now? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of One Call Now, particularly appreciating its intuitive interface and reliable notifications. - Users value the **easy communication** with One Call Now, ensuring urgent updates reach everyone accurately and efficiently. - Users value the **instant communication** capability of One Call Now for urgent updates, ensuring accurate messaging for all. - Users value the **immediacy and clarity of communication** with One Call Now, ensuring consistent message delivery to members. - Users value the **communication efficiency** of One Call Now, ensuring urgent updates reach everyone accurately and immediately. **Cons:** - Users experience **call issues** when numbers change unexpectedly, though reports assist in resolving these delays. - Users find it challenging to keep contact information **up to date** , which affects their overall experience with One Call Now. - Users find the **dashboard outdated and clunky** , affecting usability and overall satisfaction with One Call Now. - Users often face **delay issues** when phone numbers aren't updated, though reports can assist in resolving the problem. - Users find **updating contact information challenging** , which can lead to communication difficulties with One Call Now. #### What Are Recent G2 Reviews of One Call Now? **"[Getting the message out](https://www.g2.com/survey_responses/one-call-now-review-7264687)"** **Rating:** 5.0/5.0 stars *— Joan E.* [Read full review](https://www.g2.com/survey_responses/one-call-now-review-7264687) --- **"[Awesome Product to Communicate with!!!](https://www.g2.com/survey_responses/one-call-now-review-7278375)"** **Rating:** 5.0/5.0 stars *— Mt. Olive S.* [Read full review](https://www.g2.com/survey_responses/one-call-now-review-7278375) --- #### What Are G2 Users Discussing About One Call Now? - [Is One Call Now free?](https://www.g2.com/discussions/is-one-call-now-free) - [What is One Call Now app?](https://www.g2.com/discussions/what-is-one-call-now-app) - [How does One Call Now work?](https://www.g2.com/discussions/how-does-one-call-now-work) - [What is One Call Now used for?](https://www.g2.com/discussions/what-is-one-call-now-used-for) - 3 comments ### 24. [Commio](https://www.g2.com/products/commio/reviews) Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our cloud communications platform also makes it easy to buy and port phone numbers, create route profiles and trunks for outbound voice calls, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate. Purchase phone numbers for inbound voice, route outbound domestic, toll-free, and international calls. Plus scale your text messaging communications with A2P SMS/MMS. Our Least Cost Routing (LCR) engine and database features – Location Routing Number (LRN), Caller Name (CNAM) and E911 – ensure that you're properly routing across our 40 high-quality carriers and paying the best price for every call. **Average Rating:** 4.6/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Commio?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Reporting:** 8.8/10 (Category avg: 8.4/10) - **API Integration:** 9.6/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Commio?** - **Seller:** [Commio](https://www.g2.com/sellers/commio) - **Year Founded:** 2009 - **HQ Location:** Raleigh, NC - **Twitter:** @thinqing (660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1911079/ (25 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Telecommunications, Information Technology and Services - **Company Size:** 73% Small-Business, 21% Mid-Market #### What Are Recent G2 Reviews of Commio? **"[Easy and Intelligent](https://www.g2.com/survey_responses/commio-review-8943161)"** **Rating:** 5.0/5.0 stars *— Nancie S.* [Read full review](https://www.g2.com/survey_responses/commio-review-8943161) --- **"[ThinQ/Commio - A Company That's On The Move](https://www.g2.com/survey_responses/commio-review-6564640)"** **Rating:** 5.0/5.0 stars *— Bob Z.* [Read full review](https://www.g2.com/survey_responses/commio-review-6564640) --- #### What Are G2 Users Discussing About Commio? - [What is thinQ by Commio used for?](https://www.g2.com/discussions/what-is-thinq-by-commio-used-for) ### 25. [Ontraport](https://www.g2.com/products/ontraport/reviews) Ontraport is a CRM and marketing automation platform designed for small and mid-sized businesses that need to manage contacts, automate marketing and sales, process payments, and build web experiences from a single system. Unlike point solutions that require businesses to integrate multiple tools, Ontraport centralizes customer data, marketing automation, sales pipelines, payment processing, and website management in one shared database. This unified architecture allows teams to create connected workflows across every stage of the customer lifecycle without relying on third-party integrations or custom development. Ontraport is built for operations, marketing, and sales teams at established businesses that have outgrown entry-level tools but want an alternative to complex, high-cost enterprise platforms. Core features and capabilities: • CRM and contact management — a single shared customer record with unified contact history, segmentation, lead scoring, and visual sales pipelines • Marketing automation — multi-channel automation across email and SMS, with behavioral triggers, lead routing, and attribution reporting • Payments and ecommerce — order forms, upsells, subscriptions, declined transaction recovery, and a customer billing center • Dynamic CMS — no-code tools for building websites, landing pages, membership sites, online courses, and customer portals • Shared inbox — centralized customer communications across channels for support and sales teams • AI Assistant — runs inside automations with access to unified customer data to segment contacts, personalize messaging, and route communications automatically • Reporting and analytics — campaign performance tracking, revenue attribution, and contact-level activity history Ontraport integrates with third-party tools via API and Zapier and supports custom development through an open API. The platform is web-based and includes a mobile app for iOS and Android. Founded in 2006 and headquartered in California, Ontraport serves thousands of businesses across more than 60 countries. **Average Rating:** 4.5/5.0 **Total Reviews:** 244 **How Do G2 Users Rate Ontraport?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Ontraport?** - **Seller:** [Ontraport](https://www.g2.com/sellers/ontraport) - **Company Website:** https://ontraport.com - **Year Founded:** 2006 - **HQ Location:** Covina, CA - **Twitter:** @Ontraport (12,056 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2597064/ (97 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Professional Training & Coaching, Marketing and Advertising - **Company Size:** 93% Small-Business, 4% Mid-Market #### What Are Ontraport's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Helpful (8 reviews) - Customer Management (5 reviews) - Ease of Use (5 reviews) - Automation Focus (4 reviews) **Cons:** - Learning Curve (6 reviews) - Not Intuitive (4 reviews) - Poor Customer Support (3 reviews) - Billing Issues (2 reviews) - Contact Management (2 reviews) ### What Do G2 Reviewers Say About Ontraport? *AI-generated summary from verified user reviews* **Pros:** - Users rave about the **amazing customer support** at Ontraport, appreciating prompt assistance and knowledgeable agents. - Users love the **amazing customer support** from Ontraport, highlighting quick, knowledgeable assistance for their needs. - Users greatly appreciate the **exceptional customer support** of Ontraport, highlighting responsive and knowledgeable agents to assist them. - Users find Ontraport **very user friendly and intuitive** , making it easy to navigate and utilize its features effectively. - Users value the **powerful automation** and contact management features of Ontraport, streamlining their business processes effectively. **Cons:** - Users find the **steep learning curve** challenging, requiring time and support to fully understand the system. - Users find the **interface not intuitive** , leading to a steep learning curve that can be overwhelming for beginners. - Users report **poor customer support** , particularly regarding refunds and a rigid policy that prioritizes rules over relationships. - Users find Ontraport's **no refund policy** frustrating, especially concerning charges for unused and dormant accounts. - Users find **contact management confusing** , especially with automatic billing and using triggers to group contacts effectively. #### What Are Recent G2 Reviews of Ontraport? **"[Ontraport Delivers: Flexible Custom Objects and Powerful, Scalable Automation](https://www.g2.com/survey_responses/ontraport-review-13120768)"** **Rating:** 4.5/5.0 stars *— Ben J.* [Read full review](https://www.g2.com/survey_responses/ontraport-review-13120768) --- **"[Ontraport Makes Building Pages and Sequences Easy for Small Businesses](https://www.g2.com/survey_responses/ontraport-review-13105224)"** **Rating:** 4.0/5.0 stars *— Leah H.* [Read full review](https://www.g2.com/survey_responses/ontraport-review-13105224) --- #### What Are G2 Users Discussing About Ontraport? - [Is Ontraport a CRM?](https://www.g2.com/discussions/is-ontraport-a-crm) - 2 comments - [How much does Ontraport cost?](https://www.g2.com/discussions/how-much-does-ontraport-cost) - 2 comments - [Who uses Ontraport?](https://www.g2.com/discussions/who-uses-ontraport) - 2 comments - [What is Ontraport used for?](https://www.g2.com/discussions/what-is-ontraport-used-for) - 1 comment ## What Is SMS Marketing Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to SMS Marketing Software? - [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) - [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) - [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) - [Push Notification Software](https://www.g2.com/categories/push-notification) - [Personalization Software](https://www.g2.com/categories/personalization) - [Email Template Builder Software](https://www.g2.com/categories/email-template-builder) - [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) --- ## How Do You Choose the Right SMS Marketing Software? ### What You Should Know About SMS Marketing Software ### SMS Marketing Software buying insights at a glance [SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing)) In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels. Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models. Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time. #### Top 5 FAQs from software buyers: - What is the best sms marketing software for high-volume campaigns? - How do sms marketing platforms handle compliance and opt-in management? - Which sms marketing solutions integrate with CRM and ecommerce tools? - How quickly can I launch campaigns using sms marketing software? - What features define the best sms marketing software for personalization? G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews). ### What are the top-reviewed SMS Marketing Software on G2? These are 5 of the top-reviewed sms marketing software: - [**Attentive**](https://www.g2.com/products/attentive/reviews) - Number of Reviews: 1,275 - Satisfaction: 99 - Market Presence: 95 - G2 Score: 97 - [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews) - Number of Reviews: 1,298 - Satisfaction: 50 - Market Presence: 94 - G2 Score: 72 - [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews) - Number of Reviews: 725 - Satisfaction: 77 - Market Presence: 67 - G2 Score: 72 - [**BirdEye**](https://www.g2.com/products/birdeye/reviews) - Number of Reviews: 3,900 - Satisfaction: 82 - Market Presence: 88 - G2 Score: 85 - [**Podium**](https://www.g2.com/products/podium/reviews) - Number of Reviews: 2,066 - Satisfaction: 79 - Market Presence: 95 - G2 Score: 87 Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in SMS Marketing Software **Feedback Pros: What Users Consistently Appreciate** **Easy campaign setup with intuitive dashboards and message scheduling workflows** - _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_ **High message delivery rates with reliable real time customer engagement tracking** - _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team's innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_ **Seamless integrations with crm ecommerce platforms streamline marketing automation processes** - _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_ **Cons: Where Many Platforms Fall Short** **Limited message customization options restrict advanced segmentation and personalization capabilities** - _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_ **Pricing structures become expensive quickly with high volume messaging campaigns** - _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review **Occasional delays or delivery inconsistencies impact time sensitive campaign performance** - _“What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_ ### My Expert Takeaway on SMS Marketing Software in 2026 What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys. The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools. I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking. The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale. ### SMS Marketing Software FAQs #### What is the best SMS marketing software for small businesses? Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored: - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features. - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability. - [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams. #### What is the most reliable SMS marketing platform for retailers? Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments: - [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance. - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data. - [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows. #### What is the best SMS marketing service with automation features? Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities: - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging. - [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale. - [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases. #### What are the benefits of SMS marketing software? SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates. #### Which software combines email and SMS marketing? Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose: - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data. - [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM. - [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows. ### Sources 1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.) **Last Updated on:** March 19, 2026 --- ## What Are the Most Common Questions About SMS Marketing Software? *AI-generated · Last updated: June 3, 2026* ### Which SMS marketing service integrates with my CRM Based on G2 reviews, these products are commonly used when buyers want SMS tools that connect customer data, campaigns, and follow-up workflows. - [Attentive](https://www.g2.com/products/attentive) — Shopify-focused SMS with app integrations. - [Insider One](https://www.g2.com/products/insider-one) — trigger-based journeys across multiple channels. - [HighLevel](https://www.g2.com/products/highlevel) — built-in CRM for calls and texts. - [Birdeye](https://www.g2.com/products/birdeye) — two-way chat with integrated tools. ### What's the best service for SMS marketing Based on G2 reviews, these products are frequently highlighted for usability, campaign management, and customer communication workflows in SMS marketing. - [Attentive](https://www.g2.com/products/attentive) — segmented campaigns and journey automation. - [SlickText](https://www.g2.com/products/slicktext) — simple bulk texting and workflows. - [Textedly](https://www.g2.com/products/textedly) — mass messaging with scheduling features. - [Podium](https://www.g2.com/products/podium) — texting, reviews, and customer engagement. ### Most reliable SMS marketing platform for retailers Based on G2 reviews, these products are often associated with dependable campaign execution, audience targeting, and retail-focused customer messaging. - [Attentive](https://www.g2.com/products/attentive) — product launches, sales, and back-in-stock. - [Insider One](https://www.g2.com/products/insider-one) — multichannel retail journeys and segmentation. - [Birdeye](https://www.g2.com/products/birdeye) — text campaigns with client outreach. - [Podium](https://www.g2.com/products/podium) — customer texting and review capture. ### What should buyers look for in sms marketing companies According to verified users, buyers often look first at how easy the platform is to launch and manage. Across recent reviews, common evaluation points include campaign setup, audience segmentation, automation for recurring messages, reporting visibility, and support responsiveness. Integration strength also shows up repeatedly, especially for ecommerce stores, CRM tools, and email platforms. Buyers also pay close attention to whether messaging can be managed in one place across channels, and whether the product supports targeted outreach like reminders, promotions, or lifecycle campaigns. Review themes also suggest checking how well the platform handles workflows without requiring constant manual intervention. ### What features define modern SMS marketing According to verified users, modern SMS marketing is defined by a mix of speed, targeting, and automation. Recent reviews repeatedly mention segmentation, campaign scheduling, triggered journeys, analytics dashboards, and real-time messaging as core expectations. Buyers also seem to value AI assistance for copy creation, testing, or workflow setup, along with the ability to manage email and SMS together. Integration support is another recurring theme, especially with ecommerce platforms, customer data tools, and CRM systems. Many reviewers also highlight reporting, audience management, and the ability to personalize messages based on behavior or lifecycle stage as important features in current SMS marketing platforms.