Any platform features are overshadowed by communication with people. First of all, of course, I want to mention our competent and attentive manager Rinat, who will always analyze any case, from complex integration to a simple filter in segments.
Next, I will talk about interacting with the platform. I would most like to mention working with the database and segments - it's always an interesting puzzle where you can use filters to put together a custom set of contacts for the campaign you need.
Working with mailings via channels - SMS, email, WA - is generally intuitive, pleasantly interactive, and rest assured, the constant changes in the interface will keep you from getting bored :)
We truly value Maestra's client-oriented approach. Every question we have is answered, and the team is always ready to help us implement our ideas. They manage the backlog with care, ensuring that no tasks are overlooked. Additionally, they frequently offer suggestions on how we can improve our processes or achieve results more efficiently. Having such an engaged and proactive team on the service side is really valuable to us
I appreciate Maestra's capabilities as a robust database, which let us communicate across channels and brands with cohesive backend data. It's user-friendly, and the team support is really helpful — we can achieve anything we want. I like that we have support from someone who knows how to work the platform, helping us achieve intricate plans easily. I love how simple it is to create campaigns and go live. The platform's simplicity makes it easy for anyone on my team to build a campaign, allowing us to easily pivot and drive revenue. The initial setup was also very easy.
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