# Best Restaurant Management Software *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Restaurant management software helps restaurant owners and managers run a restaurant end to end. These tools are used by restaurant employees to keep track of inventory, payroll, orders, and analytics. Managers and owners can use these tools to compare business practices at multiple locations, ease the onboarding process for new employees, and track employee effectiveness. The [best restaurant management tools](https://learn.g2.com/best-restaurant-management-software) provide a wide range of features for either niche restaurant types or restaurants as a whole. There is crossover between restaurant management software and [point of sale (POS) systems](https://www.g2.com/categories/pos). However, while restaurant management tools include POS features, they also include a variety of other features to help run a restaurant. Visit the restaurant POS category for tools that primarily perform POS functionality. To qualify for inclusion in the Restaurant Management category, a product must: - Provide at least four of the following features: inventory management, POS, employee management, accounting, order management, reservations, or payroll - Help run both the front and back of house while providing back-office support - Be designed specifically for restaurants or the foodservice industry ## Top Restaurant Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) | 4.7/5.0 (283 reviews) | Unified F&B billing with aggregator integration | "[A lifesaver for daily operations, KOTs, and inventory tracking](https://www.g2.com/survey_responses/petpooja-poss-review-12865035)" | | 2 | [Owner.com](https://www.g2.com/products/owner-com/reviews) | 4.8/5.0 (396 reviews) | Direct ordering with SEO-driven third-party conversion | "[All-in-One Platform That Simplifies Our Online Presence](https://www.g2.com/survey_responses/owner-com-review-12919236)" | | 3 | [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) | 4.8/5.0 (1,297 reviews) | Multi-channel F&B billing with aggregator integration | "[Restroworks: Auto-Settle & Instant KOT from Kiosk to POS](https://www.g2.com/survey_responses/restroworks-restaurant-pos-review-13050909)" | | 4 | [Restaurant365](https://www.g2.com/products/restaurant365/reviews) | 4.6/5.0 (316 reviews) | Unified restaurant accounting and ops costing | "[User-Friendly and Seamlessly Efficient for Accounting Needs](https://www.g2.com/survey_responses/restaurant365-review-12236872)" | | 5 | [Toast](https://www.g2.com/products/toast/reviews) | 4.2/5.0 (352 reviews) | Restaurant-native POS with unified FOH-BOH operations | "[Easy Tableside Payments That Just Work but a host of issues that remain unaddressed after a year](https://www.g2.com/survey_responses/toast-review-12908666)" | | 6 | [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) | 4.4/5.0 (281 reviews) | Reservation pacing and front-of-house guest intelligence | "[Streamlined Reservations with Intuitive Interface](https://www.g2.com/survey_responses/opentable-for-restaurants-review-11586345)" | | 7 | [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) | 4.6/5.0 (1,182 reviews) | Mobile restaurant POS with integrated order-to-sales reporting | "[Square Point of Sale: Simple, Flexible, and Easy for Staff to Learn](https://www.g2.com/survey_responses/square-point-of-sale-review-12726472)" | | 8 | [Connecteam](https://www.g2.com/products/connecteam/reviews) | 4.6/5.0 (3,491 reviews) | Deskless crew scheduling and shift communication | "[Connecteam Review](https://www.g2.com/survey_responses/connecteam-review-10735494)" | | 9 | [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) | 4.7/5.0 (71 reviews) | Guest-profile-driven reservations and revenue analytics | "[Exceptional Reservation Management with Revenue Boosting Features](https://www.g2.com/survey_responses/sevenrooms-review-12600432)" | | 10 | [Popmenu](https://www.g2.com/products/popmenu/reviews) | 4.7/5.0 (21 reviews) | Restaurant website, ordering, and marketing automation | "[User-Friendly Platform with Excellent Support](https://www.g2.com/survey_responses/popmenu-review-12350472)" | ## How Many Restaurant Management Software Products Does G2 Track? **Total Products under this Category:** 296 ### Category Stats (Jul 2026) - **Average Rating**: 4.49/5 (↑0.02 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Crunchtime Ops Execution (+0.15%) - Among all products in this category, Crunchtime Ops Execution recorded the largest rating increase compared to last month *Last updated: July 06, 2026* ## How Does G2 Rank Restaurant Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 10,000+ Authentic Reviews - 296+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Restaurant Management Software Is Best for Your Use Case? - **Leader:** [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) - **Highest Performer:** [Nory](https://www.g2.com/products/nory-nory/reviews) - **Easiest to Use:** [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - **Top Trending:** [Owner.com](https://www.g2.com/products/owner-com/reviews) - **Best Free Software:** [Connecteam](https://www.g2.com/products/connecteam/reviews) --- **Sponsored** ### Document360 Document360 is an AI-powered knowledge base platform for enterprises needing secure, scalable documentation. It centralizes organizational knowledge into one workspace, including public help centers, internal wikis, SOPs, user manuals, API docs, or product playbooks. 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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=438&secure%5Bchosen_at%5D=2026-07-06T23%3A10%3A34Z&secure%5Bdisplayable_resource_id%5D=1529&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=60129&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=60129&secure%5Bresource_id%5D=438&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frestaurant-management%3Fpage%3D2&secure%5Btoken%5D=2a776e21cc297a3054a11f745272559bd1e27e7ebc4dabcf4683a100b61689ba&secure%5Burl%5D=https%3A%2F%2Fdocument360.com%2F%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3DG2clicks&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Restaurant Management Software Products in 2026? ### 1. [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, making it one of the most widely adopted POS platforms in the F&B industry. **Average Rating:** 4.7/5.0 **Total Reviews:** 283 **How Do G2 Users Rate Petpooja POSS?** - **Interoperability:** 8.6/10 (Category avg: 8.6/10) - **Reporting:** 8.3/10 (Category avg: 9.1/10) - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) - **Dashboard:** 9.2/10 (Category avg: 9.0/10) **Who Is the Company Behind Petpooja POSS?** - **Seller:** [Petpooja](https://www.g2.com/sellers/petpooja) - **Company Website:** https://www.petpooja.com/ - **Year Founded:** 2011 - **HQ Location:** Ahmedabad, Gujarat - **Twitter:** @Petpooja_POS (393 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/petpooja-prayosha-food-service-pvt-ltd- (1,709 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 42% Small-Business, 37% Mid-Market #### What Are Petpooja POSS's Pros and Cons? **Pros:** - Customer Support (49 reviews) - Ease of Use (46 reviews) - Inventory Management (37 reviews) - Billing (29 reviews) - Features (29 reviews) **Cons:** - Inventory Management (14 reviews) - Slow Performance (14 reviews) - Delayed Updates (6 reviews) - Training Difficulty (6 reviews) - Connectivity Issues (4 reviews) ### What Do G2 Reviewers Say About Petpooja POSS? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **24-hour customer support** from Petpooja, consistently providing fast and effective assistance. - Users love the **user-friendly interface** of Petpooja, which simplifies restaurant operations and enhances efficiency. - Users appreciate the **efficient inventory management** of Petpooja POSS, enhancing overall operational tracking and support. - Users appreciate the **fast and stable billing system** of Petpooja, enhancing efficiency during peak hours. - Users appreciate the **user-friendly platform** of Petpooja POSS, streamlining operations and enhancing efficiency in the F&B industry. **Cons:** - Users highlight **synchronization issues** in inventory management, indicating a need for significant improvements in the module. - Users experience **slow performance** with Petpooja POSS, facing glitches and delayed notifications impacting order management. - Users face **delayed updates** that hinder menu management and cause issues with order notifications and rider communication. - Users find the **training difficulty** with Petpooja POSS challenging, as features can be overwhelming without proper guidance. - Users experience significant **connectivity issues** with Petpooja POSS, impacting syncing and real-time order updates during poor internet conditions. #### What Are Recent G2 Reviews of Petpooja POSS? **"[A lifesaver for daily operations, KOTs, and inventory tracking](https://www.g2.com/survey_responses/petpooja-poss-review-12865035)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/petpooja-poss-review-12865035) --- **"[Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow](https://www.g2.com/survey_responses/petpooja-poss-review-12279766)"** **Rating:** 4.5/5.0 stars *— Jay V.* [Read full review](https://www.g2.com/survey_responses/petpooja-poss-review-12279766) --- #### What Are G2 Users Discussing About Petpooja POSS? - [What is Petpooja used for?](https://www.g2.com/discussions/what-is-petpooja-used-for) ### 2. [Owner.com](https://www.g2.com/products/owner-com/reviews) Owner is the AI growth system for independent restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party sales. Unlike traditional restaurant software that requires owners to manage multiple tools, Owner delivers a proven system run by experts. It’s like having an army of engineers and marketers working for your restaurant, helping you drive direct orders, increase repeat customers, and keep more profit. **Average Rating:** 4.8/5.0 **Total Reviews:** 396 **How Do G2 Users Rate Owner.com?** - **Interoperability:** 8.9/10 (Category avg: 8.6/10) - **Reporting:** 9.4/10 (Category avg: 9.1/10) - **Ease of Use:** 9.5/10 (Category avg: 9.0/10) - **Dashboard:** 9.6/10 (Category avg: 9.0/10) **Who Is the Company Behind Owner.com?** - **Seller:** [Owner.com](https://www.g2.com/sellers/owner-com) - **Company Website:** https://Owner.com - **Year Founded:** 2018 - **HQ Location:** Palo Alto, CA - **Twitter:** @owner (4,283 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/owner-com/ (354 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, General Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 92% Small-Business, 3% Mid-Market #### What Are Owner.com's Pros and Cons? **Pros:** - Ease of Use (70 reviews) - Customer Satisfaction (55 reviews) - Customer Support (49 reviews) - Setup Ease (43 reviews) - Online Ordering (39 reviews) **Cons:** - Limited Customization (9 reviews) - Expensive (8 reviews) - Integration Issues (8 reviews) - Long Delays (7 reviews) - Delivery Issues (6 reviews) ### What Do G2 Reviewers Say About Owner.com? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Owner.com, appreciating its intuitive interface and seamless integration with existing systems. - Users appreciate the **excellent customer service** of Owner.com, which greatly supports their restaurant business success and efficiency. - Users commend the **excellent and proactive customer support** of Owner.com, greatly enhancing their business success and ease of use. - Users commend the **amazing ease of setup** with Owner.com, experiencing a seamless and intuitive implementation process. - Users commend Owner.com for its **easy online ordering** and significant revenue growth, enhancing their overall business experience. **Cons:** - Users note the **limited customization** options in Owner.com, often finding support helpful to work around restrictions. - Users find the pricing of Owner.com to be **expensive** , particularly with high monthly fees and additional processing costs. - Users highlight significant **integration issues** with Owner.com, limiting connections to loyalty programs and impacting usability. - Users express frustration with **long delays** in delivery, impacting customer satisfaction and overall service reliability. - Users struggle with **delivery issues** , including late arrivals and inconsistent drivers, impacting overall customer satisfaction. #### What Are Recent G2 Reviews of Owner.com? **"[All-in-One Platform That Simplifies Our Online Presence](https://www.g2.com/survey_responses/owner-com-review-12919236)"** **Rating:** 5.0/5.0 stars *— Aaron and Kristen G.* [Read full review](https://www.g2.com/survey_responses/owner-com-review-12919236) --- **"[All-in-One Growth Partner for Independent Restaurants](https://www.g2.com/survey_responses/owner-com-review-12954041)"** **Rating:** 5.0/5.0 stars *— Anibal M.* [Read full review](https://www.g2.com/survey_responses/owner-com-review-12954041) --- #### What Are G2 Users Discussing About Owner.com? - [How has Owner.com supported your restaurant's online presence, and what features do you find most useful?](https://www.g2.com/discussions/how-has-owner-com-supported-your-restaurant-s-online-presence-and-what-features-do-you-find-most-useful) ### 3. [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) Restroworks is a cloud-based enterprise restaurant management platform trusted by 25,000+ restaurants across global markets. Purpose-built for multi-format restaurant operations—including QSR, fine dining, casual dining, and cafés—the platform delivers a comprehensive technology stack covering POS, Inventory Management, Kitchen Automation, Self-Ordering Kiosks, and analytics. With a fully integrated system that unifies front-of-house and back-of-house operations. With a strong presence across the US, the Middle East, Southeast Asia, the UK, and other global markets, Restroworks enables enterprise restaurant brands to scale efficiently, maintain operational consistency, and make data-driven decisions. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,297 **How Do G2 Users Rate Restroworks Restaurant POS?** - **Interoperability:** 9.5/10 (Category avg: 8.6/10) - **Reporting:** 9.6/10 (Category avg: 9.1/10) - **Ease of Use:** 9.6/10 (Category avg: 9.0/10) - **Dashboard:** 9.5/10 (Category avg: 9.0/10) **Who Is the Company Behind Restroworks Restaurant POS?** - **Seller:** [Restroworks](https://www.g2.com/sellers/restroworks) - **Year Founded:** 2012 - **HQ Location:** San Francisco, US - **Twitter:** @Restroworks (736 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2350408/ (173 employees on LinkedIn®) - **Ownership:** Private **Who Uses This Product?** - **Who Uses This:** Manager, Restaurant Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 50% Mid-Market, 49% Small-Business #### What Are Restroworks Restaurant POS's Pros and Cons? **Pros:** - Ease of Use (169 reviews) - Customer Support (117 reviews) - Reporting (104 reviews) - Billing (92 reviews) - Features (77 reviews) **Cons:** - Poor Customer Support (23 reviews) - Poor Support Access (20 reviews) - Poor Support Service (17 reviews) - Connection Issues (16 reviews) - Connectivity Issues (16 reviews) ### What Do G2 Reviewers Say About Restroworks Restaurant POS? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Restroworks Restaurant POS, enhancing efficiency and minimizing chaos in daily operations. - Users commend the **helpful and responsive customer support** of Restroworks POS, enhancing their overall experience significantly. - Users appreciate the **excellent reporting capabilities** of Restroworks, which streamline billing and enhance operational efficiency. - Users appreciate the **smooth billing process** and intuitive interface of Restroworks Restaurant POS for efficient operations. - Users appreciate the **comprehensive features** of Restroworks Restaurant POS, enhancing efficiency and staff training capabilities. **Cons:** - Users are frustrated by **poor customer support** , experiencing difficulties in connecting when issues arise with the Restroworks POS. - Users find **poor support access** challenging, needing better callback assistance and clarity in communication with support staff. - Users experience **slow support service** , occasionally delaying issue resolution despite recent improvements in responsiveness. - Users often face **connection issues** with the Restroworks POS, affecting login and data publishing during slow internet speeds. - Users face **connectivity issues** with printers during rush hours, though support provides quick resolutions to these problems. #### What Are Recent G2 Reviews of Restroworks Restaurant POS? **"[Restroworks: Auto-Settle & Instant KOT from Kiosk to POS](https://www.g2.com/survey_responses/restroworks-restaurant-pos-review-13050909)"** **Rating:** 5.0/5.0 stars *— hemant k.* [Read full review](https://www.g2.com/survey_responses/restroworks-restaurant-pos-review-13050909) --- **"[Restroworks helps in doing billing quicker and faster.](https://www.g2.com/survey_responses/restroworks-restaurant-pos-review-13043083)"** **Rating:** 4.5/5.0 stars *— Abhijeet S.* [Read full review](https://www.g2.com/survey_responses/restroworks-restaurant-pos-review-13043083) --- #### What Are G2 Users Discussing About Restroworks Restaurant POS? - [What is Posist Restaurant POS used for?](https://www.g2.com/discussions/what-is-posist-restaurant-pos-used-for) - 1 comment - [What kind of software do restaurants use?](https://www.g2.com/discussions/posist-restaurant-pos-what-kind-of-software-do-restaurants-use) - 1 comment - [How do POS systems work in restaurants?](https://www.g2.com/discussions/how-do-pos-systems-work-in-restaurants) - [What is the most popular POS system for restaurants?](https://www.g2.com/discussions/what-is-the-most-popular-pos-system-for-restaurants) - 1 comment - [What is POS food service?](https://www.g2.com/discussions/what-is-pos-food-service) ### 4. [Restaurant365](https://www.g2.com/products/restaurant365/reviews) Restaurant365 is a comprehensive restaurant management solution specifically designed to enhance and simplify the operational processes of restaurants. This integrated platform addresses a wide range of needs, including financial management, accounting, inventory tracking, and labor scheduling, making it an essential tool for restaurant owners and managers. By consolidating these critical functions into a single system, Restaurant365 enables users to manage their business more effectively and efficiently. Restaurant365 provides solutions for restaurant owners, operators, and finance professionals who seek to optimize their operations and improve profitability. Whether managing a single-location eatery or overseeing a multi-unit restaurant group, users can benefit from the platform's ability to provide real-time insights and analytics. This data-driven approach allows decision-makers to identify trends, monitor performance, and make informed choices that can lead to cost reductions and enhanced operational efficiency. Key features of Restaurant365 include robust financial management tools that facilitate accurate accounting and reporting, as well as inventory management capabilities that help track stock levels and reduce waste. The labor scheduling functionality allows managers to efficiently allocate staff resources, ensuring that labor costs are kept in check while maintaining high service standards. Additionally, the platform's user-friendly interface and customizable dashboards make it easy for users to access the information they need at a glance. One of the standout benefits of Restaurant365 is its ability to integrate various aspects of restaurant management into a single platform, reducing the need for multiple software solutions. This integration not only streamlines operations but also minimizes the risk of errors that can occur when transferring data between different systems. By providing a holistic view of restaurant performance, Restaurant365 empowers users to make strategic decisions that drive growth and profitability. Overall, Restaurant365 serves as a vital resource for those in the restaurant industry, offering a suite of tools designed to meet the unique challenges faced by this sector. With its focus on real-time data and operational efficiency, Restaurant365 stands out as a valuable partner for restaurant operators looking to enhance their business performance and achieve long-term success. **Average Rating:** 4.6/5.0 **Total Reviews:** 316 **How Do G2 Users Rate Restaurant365?** - **Interoperability:** 8.2/10 (Category avg: 8.6/10) - **Reporting:** 8.4/10 (Category avg: 9.1/10) - **Ease of Use:** 8.4/10 (Category avg: 9.0/10) - **Dashboard:** 8.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Restaurant365?** - **Seller:** [Restaurant365](https://www.g2.com/sellers/restaurant365) - **Company Website:** https://www.restaurant365.com - **Year Founded:** 2011 - **HQ Location:** Irvine, CA - **Twitter:** @Restaurant_365 (1,832 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2366033/ (3,985 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Financial Controller - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 72% Mid-Market, 14% Small-Business #### What Are Restaurant365's Pros and Cons? **Pros:** - Ease of Use (36 reviews) - Features (24 reviews) - Restaurant Management (14 reviews) - Inventory Management (13 reviews) - Integrations (12 reviews) **Cons:** - Missing Features (10 reviews) - Training Difficulty (10 reviews) - Complex Setup (8 reviews) - Inadequate Reporting (8 reviews) - Poor Usability (8 reviews) ### What Do G2 Reviewers Say About Restaurant365? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Restaurant365, facilitating seamless invoicing and efficient inventory management. - Users value the **user-friendly and robust features** of Restaurant365, enhancing efficiency and integration for restaurant management. - Users appreciate the **user-friendly and robust management** of Restaurant365, enjoying its convenience and seamless integration. - Users commend the **efficient inventory management** of Restaurant365, enhancing business operations and streamlining workflows. - Users value the **seamless integrations** of Restaurant365, streamlining management across multiple functions effectively. **Cons:** - Users note the **missing features** in Restaurant365, highlighting integration issues and reporting gaps that hinder usability. - Users face **training difficulties** and complexity during implementation, resulting in a time-consuming process to utilize features effectively. - Users find the **complex setup** process of Restaurant365 confusing and time-consuming, impacting their ability to utilize the software. - Users struggle with **inadequate reporting** , finding customization difficult and implementation time-consuming for Restaurant365. - Users struggle with **poor usability** in Restaurant365, finding setup complex and navigation unintuitive, particularly for modules and error messages. #### What Are Recent G2 Reviews of Restaurant365? **"[R365 for the WIN!!](https://www.g2.com/survey_responses/restaurant365-review-8033982)"** **Rating:** 5.0/5.0 stars *— Terry B.* [Read full review](https://www.g2.com/survey_responses/restaurant365-review-8033982) --- **"[User-Friendly and Seamlessly Efficient for Accounting Needs](https://www.g2.com/survey_responses/restaurant365-review-12236872)"** **Rating:** 5.0/5.0 stars *— Kayla T.* [Read full review](https://www.g2.com/survey_responses/restaurant365-review-12236872) --- #### What Are G2 Users Discussing About Restaurant365? - [What is Restaurant365 used for?](https://www.g2.com/discussions/what-is-restaurant365-used-for) - 1 comment - [What does Restaurant365 do?](https://www.g2.com/discussions/what-does-restaurant365-do) - [What software is used in restaurants?](https://www.g2.com/discussions/what-software-is-used-in-restaurants) - [What is the best accounting software for restaurants?](https://www.g2.com/discussions/what-is-the-best-accounting-software-for-restaurants) - [What is restaurant365?](https://www.g2.com/discussions/what-is-restaurant365) ### 5. [Toast](https://www.g2.com/products/toast/reviews) Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handhelds and display screens to online ordering, email marketing and payroll, the entire Toast system works together to help restaurants delight their guests, do what they love, and thrive. **Average Rating:** 4.2/5.0 **Total Reviews:** 352 **How Do G2 Users Rate Toast?** - **Interoperability:** 8.3/10 (Category avg: 8.6/10) - **Reporting:** 8.6/10 (Category avg: 9.1/10) - **Ease of Use:** 8.8/10 (Category avg: 9.0/10) - **Dashboard:** 9.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Toast?** - **Seller:** [Toast](https://www.g2.com/sellers/toast) - **Company Website:** https://pos.toasttab.com/ - **Year Founded:** 2011 - **HQ Location:** Boston, MA - **Twitter:** @ToastTab (10,065 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/toast-inc/ (7,744 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, General Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 63% Small-Business, 31% Mid-Market #### What Are Toast's Pros and Cons? **Pros:** - Ease of Use (93 reviews) - Intuitive (33 reviews) - Simple (29 reviews) - Features (26 reviews) - Helpful (26 reviews) **Cons:** - Poor Customer Support (29 reviews) - Expensive (19 reviews) - Poor Support Access (15 reviews) - Payment Issues (13 reviews) - Missing Features (11 reviews) ### What Do G2 Reviewers Say About Toast? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Toast, appreciating its straightforward interface and helpful customer support. - Users find Toast to be **intuitive and user-friendly** , requiring minimal training and enhancing overall operational efficiency. - Users value the **user-friendly interface** of Toast, making it simple to manage restaurant and retail operations. - Users love the **easy-to-use interface and comprehensive features** of Toast, enhancing restaurant management and customer support. - Users find Toast **extremely helpful** with its easy reporting, product descriptions, and valuable support from knowledgeable staff. **Cons:** - Users are frustrated with **poor customer support** , experiencing long wait times and unresolved issues during calls. - Users find Toast to be **expensive** , citing high hardware costs and transaction fees that add to their frustrations. - Users report **poor support access** with long wait times and inconsistent answers from customer service representatives. - Users report **payment issues** with Toast, citing concerns over credit card rewards and poor support during transactions. - Users feel Toast is **missing features** for scalability and flexibility in reporting, affecting overall effectiveness. #### What Are Recent G2 Reviews of Toast? **"[Easy Tableside Payments That Just Work but a host of issues that remain unaddressed after a year](https://www.g2.com/survey_responses/toast-review-12908666)"** **Rating:** 4.0/5.0 stars *— Micah T.* [Read full review](https://www.g2.com/survey_responses/toast-review-12908666) --- **"[Quick Promo Setup, 24/7 Support, and Easy Reporting with Toast](https://www.g2.com/survey_responses/toast-review-12793181)"** **Rating:** 4.0/5.0 stars *— Verified User in Food & Beverages* [Read full review](https://www.g2.com/survey_responses/toast-review-12793181) --- ### 6. [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success. **Average Rating:** 4.4/5.0 **Total Reviews:** 281 **How Do G2 Users Rate OpenTable for Restaurants?** - **Interoperability:** 7.9/10 (Category avg: 8.6/10) - **Reporting:** 8.9/10 (Category avg: 9.1/10) - **Ease of Use:** 8.8/10 (Category avg: 9.0/10) - **Dashboard:** 9.0/10 (Category avg: 9.0/10) **Who Is the Company Behind OpenTable for Restaurants?** - **Seller:** [OpenTable, Inc.](https://www.g2.com/sellers/opentable-inc) - **Company Website:** https://www.OpenTable.com - **Year Founded:** 1998 - **HQ Location:** San Francisco, US - **Twitter:** @OpenTable (51,863 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12181/ (2,204 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** General Manager, Owner - **Top Industries:** Restaurants, Hospitality - **Company Size:** 47% Small-Business, 46% Mid-Market #### What Are OpenTable for Restaurants's Pros and Cons? **Pros:** - Ease of Use (50 reviews) - Reservation Management (29 reviews) - Customer Support (24 reviews) - Reservations Management (23 reviews) - Customization (14 reviews) **Cons:** - Expensive (27 reviews) - Limited Customization (12 reviews) - High Fees (8 reviews) - Integration Issues (8 reviews) - Not User-Friendly (7 reviews) ### What Do G2 Reviewers Say About OpenTable for Restaurants? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of OpenTable, facilitating easy navigation and guest management for restaurant owners. - Users enjoy the **intuitive reservation management** system of OpenTable, enhancing efficiency and minimizing overbooking risks. - Users appreciate the **responsive and thorough customer support** , enhancing the overall experience with OpenTable for Restaurants. - Users value the **intuitive reservation management** of OpenTable, which streamlines bookings and optimizes restaurant operations effectively. - Users value the **customization capabilities** of OpenTable, allowing tailored experiences for diverse restaurant needs and audiences. **Cons:** - Users find OpenTable to be **far too expensive** , leading some to explore alternative reservation services. - Users wish for more **customization options** in OpenTable, citing limitations in guest profiles and operational hours. - Users are concerned about the **high fees** with OpenTable, which significantly impact the profitability of their restaurants. - Users face **integration issues** with OpenTable, especially concerning platforms like Shopify and WooCommerce, impacting usability. - Users find OpenTable's interface **not user-friendly** , with features inconsistent across devices and a complex events setup. #### What Are Recent G2 Reviews of OpenTable for Restaurants? **"[Full-Featured, Intuitive Booking System](https://www.g2.com/survey_responses/opentable-for-restaurants-review-11132254)"** **Rating:** 4.5/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/opentable-for-restaurants-review-11132254) --- **"[Streamlined Reservations with Intuitive Interface](https://www.g2.com/survey_responses/opentable-for-restaurants-review-11586345)"** **Rating:** 5.0/5.0 stars *— Kent D.* [Read full review](https://www.g2.com/survey_responses/opentable-for-restaurants-review-11586345) --- #### What Are G2 Users Discussing About OpenTable for Restaurants? - [Is OpenTable free for restaurants?](https://www.g2.com/discussions/opentable-is-opentable-free-for-restaurants) - 1 comment - [Is OpenTable free for restaurants?](https://www.g2.com/discussions/is-opentable-free-for-restaurants) - [How do I redeem my OpenTable points?](https://www.g2.com/discussions/opentable-how-do-i-redeem-my-opentable-points) - [How do I redeem my OpenTable points?](https://www.g2.com/discussions/how-do-i-redeem-my-opentable-points) - [How much does it cost to use OpenTable?](https://www.g2.com/discussions/opentable-how-much-does-it-cost-to-use-opentable) ### 7. [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your entire operation from one place. Accept payments in person, online, or on the go. Track sales, inventory, and customer preferences in real time, and use built-in analytics to understand how your business is performing across every location and channel. Tailored solutions of every business. Square POS includes seven industry modes: Quick Service, Full Service, Bar, Retail, Bookings, Services, and Standard. Each mode includes features designed for your business type, including order management, KDS, and pre-authorized tabs for restaurants, appointment scheduling for beauty providers, invoices and estimates for service professionals, and inventory and vendor management for retailers. A POS that grows with your business. As your business evolves, Square POS adapts with you. Easily switch modes, add locations, or manage multiple concepts within one app. Square hardware works across every mode, from countertop setups to mobile readers, so you can take payments wherever your customers are. Simplify your operations. Square combines payments, hardware, and software in one unified platform. Accept all major payment types, including tap, chip, swipe, and digital wallets like Apple Pay and Google Pay. Get paid as soon as the next business day, with transparent pricing, no hidden fees, and no long-term contracts. Insights and tools that drive growth. Square POS includes built-in reports that track sales, customers, staff, and inventory in real time. Square AI delivers smart insights to help you make more informed business decisions. And with integrated tools like Square Marketing, Payroll, Banking, and Square Online, you can manage your entire business from one connected platform. Get started in minutes. Square POS is free to download and simple to set up. Train your team quickly and start accepting payments right away. Explore advanced features with a 30-day free trial, and upgrade anytime. Transparent pricing means you always know what you’ll pay—with no contracts or surprises. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,182 **How Do G2 Users Rate Square Point of Sale?** - **Interoperability:** 8.9/10 (Category avg: 8.6/10) - **Reporting:** 8.9/10 (Category avg: 9.1/10) - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) - **Dashboard:** 9.1/10 (Category avg: 9.0/10) **Who Is the Company Behind Square Point of Sale?** - **Seller:** [Block](https://www.g2.com/sellers/block) - **Company Website:** https://block.xyz/ - **Year Founded:** 2009 - **HQ Location:** Oakland, California - **Twitter:** @Square (309,691 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/joinblock/ (12,254 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Business Owner - **Top Industries:** Retail, Food & Beverages - **Company Size:** 89% Small-Business, 7% Mid-Market #### What Are Square Point of Sale's Pros and Cons? **Pros:** - Ease of Use (121 reviews) - Payment Processing (58 reviews) - Features (44 reviews) - Simple (42 reviews) - Setup Ease (41 reviews) **Cons:** - High Fees (30 reviews) - Expensive (24 reviews) - Access Limitations (19 reviews) - Missing Features (17 reviews) - Payment Issues (17 reviews) ### What Do G2 Reviewers Say About Square Point of Sale? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Square Point of Sale for its simple setup and intuitive navigation. - Users appreciate the **easy payment processing** of Square Point of Sale, enabling convenient transactions anywhere, anytime. - Users appreciate the **comprehensive reporting tools** of Square Point of Sale, enabling smarter business decisions effortlessly. - Users appreciate the **ease of use** of Square Point of Sale, making it perfect for beginners and everyday tasks. - Users appreciate the **simple setup** of Square Point of Sale, highlighting how quick and easy it is to start. **Cons:** - Users find the **high fees** of Square Point of Sale burdensome as costs escalate with business growth. - Users find the **fees and credit card charges** for Square Point of Sale to be higher than average competitors. - Users find the **access limitations** frustrating, especially with issues like connectivity and tedious setup processes. - Users report **missing features** like inconsistent mobile integration and limited ecommerce support, leading to navigation confusion. - Users express concern over **payment issues** like high transaction fees and slow bank account verifications. #### What Are Recent G2 Reviews of Square Point of Sale? **"[Seamless Payment Collection with Automation](https://www.g2.com/survey_responses/square-point-of-sale-review-12672421)"** **Rating:** 5.0/5.0 stars *— Verified User in Events Services* [Read full review](https://www.g2.com/survey_responses/square-point-of-sale-review-12672421) --- **"[Square Point of Sale: Simple, Flexible, and Easy for Staff to Learn](https://www.g2.com/survey_responses/square-point-of-sale-review-12726472)"** **Rating:** 5.0/5.0 stars *— Jean R.* [Read full review](https://www.g2.com/survey_responses/square-point-of-sale-review-12726472) --- #### What Are G2 Users Discussing About Square Point of Sale? - [What is Square Point of Sale used for?](https://www.g2.com/discussions/what-is-square-point-of-sale-used-for) - 1 comment - [What is Square Invoices used for?](https://www.g2.com/discussions/what-is-square-invoices-used-for) - 1 comment - [What is Square for Retail used for?](https://www.g2.com/discussions/what-is-square-for-retail-used-for) - [What are the key features of a point of sale system?](https://www.g2.com/discussions/square-point-of-sale-what-are-the-key-features-of-a-point-of-sale-system) - 1 comment - [Is Square Point of Sale free?](https://www.g2.com/discussions/is-square-point-of-sale-free) - 2 comments, 1 upvote ### 8. [Connecteam](https://www.g2.com/products/connecteam/reviews) Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). **Average Rating:** 4.6/5.0 **Total Reviews:** 3,491 **How Do G2 Users Rate Connecteam?** - **Interoperability:** 8.3/10 (Category avg: 8.6/10) - **Reporting:** 8.7/10 (Category avg: 9.1/10) - **Ease of Use:** 9.0/10 (Category avg: 9.0/10) - **Dashboard:** 6.3/10 (Category avg: 9.0/10) **Who Is the Company Behind Connecteam?** - **Seller:** [Connecteam](https://www.g2.com/sellers/connecteam) - **Year Founded:** 2015 - **HQ Location:** New York, NY - **Twitter:** @ConnecteamApp (1,235 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10591384/ (523 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Manager - **Top Industries:** Construction, Retail - **Company Size:** 83% Small-Business, 14% Mid-Market #### What Are Connecteam's Pros and Cons? **Pros:** - Ease of Use (1623 reviews) - Features (950 reviews) - Scheduling (870 reviews) - Team Collaboration (726 reviews) - User-Friendly (702 reviews) **Cons:** - Missing Features (442 reviews) - Limited Features (424 reviews) - Scheduling Issues (300 reviews) - Improvement Needed (280 reviews) - Learning Curve (280 reviews) ### What Do G2 Reviewers Say About Connecteam? *AI-generated summary from verified user reviews* **Pros:** - Users find Connecteam to be incredibly **easy to use** , making onboarding and daily operations smooth and efficient. - Users appreciate the **intuitive interface** of Connecteam, making task management and communication seamless and efficient. - Users appreciate the **ease of scheduling** with Connecteam, enhancing team communication and minimizing missed clock-ins. - Users appreciate the **seamless team collaboration** offered by Connecteam, enhancing communication and task management effortlessly. - Users find Connecteam to be a **user-friendly platform** that simplifies staff management and communication effectively. **Cons:** - Users find the **missing features** on the mobile app limiting, wishing for more customizable options and convenience. - Users express disappointment over **limited features** in the Connecteam app compared to the desktop version. - Users find **scheduling issues** with Connecteam, particularly for complex needs and multiple department approvals, quite frustrating. - Users note that **improvement is needed** in the time clock functionality and the clarity of the display. - Users find the **learning curve challenging** , especially with features that are easier to access on desktop than mobile. #### What Are Recent G2 Reviews of Connecteam? **"[A Game-Changer for Small Businesses: Free, Easy Scheduling and Job Pay Tracking](https://www.g2.com/survey_responses/connecteam-review-12874312)"** **Rating:** 5.0/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/connecteam-review-12874312) --- **"[Connecteam Review](https://www.g2.com/survey_responses/connecteam-review-10735494)"** **Rating:** 5.0/5.0 stars *— Kurt B.* [Read full review](https://www.g2.com/survey_responses/connecteam-review-10735494) --- #### What Are G2 Users Discussing About Connecteam? - [Is Connecteam secure?](https://www.g2.com/discussions/is-connecteam-secure) - 2 comments - [How do you use Connecteam?](https://www.g2.com/discussions/how-do-you-use-connecteam) - 2 comments - [Is Connecteam really free?](https://www.g2.com/discussions/is-connecteam-really-free) - [Is Connecteam a good app?](https://www.g2.com/discussions/is-connecteam-a-good-app) - 2 comments ### 9. [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) SevenRooms is a type of hospitality management software solution designed to help operators enhance profitability by streamlining and controlling the guest experience. It provides tools for managing reservations, waitlists, and table assignments while maintaining a centralized record of guest interactions and preferences. As a category, hospitality management platforms combine front-of-house operations, guest relationship management, and marketing capabilities to support daily service and long-term revenue goals. SevenRooms targets restaurants, hotels, nightlife venues, and entertainment operators that require coordinated guest handling across multiple touchpoints. Typical use cases include handling peak dining periods with optimized seating plans, converting walk-ins with virtual waitlists, coordinating private events, and integrating online ordering and payments to reduce manual workflows. The platform’s guest-profile focus supports personalization and repeat business by capturing dining history, seating preferences, dietary notes, and communication consent. Operators can use those profiles to segment audiences for email campaigns, promote events or targeted offers, and tailor on-site interactions. SevenRooms also aggregates reviews and behavioral data to inform service adjustments and marketing strategies, enabling managers to make data-driven decisions about staffing, menu planning, and promotional timing. Key features include an intuitive reservation management system, virtual waitlist functionality, and detailed table-management tools that improve seating efficiency and reduce idle covers. Marketing automation and email capabilities enable scheduled communications and campaign segmentation based on guest attributes and visit behavior. Commission-free reservation handling is available to allow operators to retain booking revenue that might otherwise be paid to third parties. Integrations with point-of-sale and payment systems facilitate unified transaction records and streamline settlement and reporting. Collectively, these features provide operational visibility across service shifts, enhance the consistency of guest interactions, and support targeted outreach that aims to increase return visits and overall revenue without relying on intermediary booking commissions. **Average Rating:** 4.7/5.0 **Total Reviews:** 71 **How Do G2 Users Rate SevenRooms?** - **Interoperability:** 7.9/10 (Category avg: 8.6/10) - **Reporting:** 9.0/10 (Category avg: 9.1/10) - **Ease of Use:** 9.1/10 (Category avg: 9.0/10) - **Dashboard:** 9.4/10 (Category avg: 9.0/10) **Who Is the Company Behind SevenRooms?** - **Seller:** [DoorDash](https://www.g2.com/sellers/doordash) - **Company Website:** https://www.doordash.com/en-US - **Year Founded:** 2013 - **HQ Location:** San Francisco, California - **Twitter:** @DoorDash (256,865 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3205573/ (80,579 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospitality, Restaurants - **Company Size:** 46% Mid-Market, 39% Small-Business #### What Are SevenRooms's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Reservation Management (3 reviews) - Customer Satisfaction (2 reviews) - Data Management (2 reviews) - Marketing Support (2 reviews) **Cons:** - Limited Customization (2 reviews) - Setup Difficulty (2 reviews) - App Compatibility (1 reviews) - Expensive (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About SevenRooms? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of SevenRooms, which simplifies reservation management and enhances staff efficiency. - Users value the **user-friendly reservation management** of SevenRooms, which simplifies tracking guest preferences and managing bookings. - Users appreciate the **customer satisfaction** features of SevenRooms, enhancing personalized, high-touch hospitality experiences. - Users value the **unified data management** system of SevenRooms, enhancing operations with secure and efficient guest handling. - Users value the **integrated marketing support** of SevenRooms, enhancing their ability to manage guest relationships and revenue. **Cons:** - Users find **limited customization** challenging, as it requires technical skills and complicates managing group bookings. - Users find the **setup difficulty** challenging, with a time-consuming onboarding and complex customization for smaller teams. - Users highlight the **incompatibility with Android OS** as a significant drawback affecting their experience with SevenRooms. - Users feel that the pricing for SevenRooms could be more **flexible for smaller establishments** to enhance accessibility. - Users report **integration issues** between Oracle Micros and SevenRooms, causing challenges in functionality for some outlets. #### What Are Recent G2 Reviews of SevenRooms? **"[Exceptional Reservation Management with Revenue Boosting Features](https://www.g2.com/survey_responses/sevenrooms-review-12600432)"** **Rating:** 5.0/5.0 stars *— Sasha S.* [Read full review](https://www.g2.com/survey_responses/sevenrooms-review-12600432) --- **"[Versatile Booking Tool with a Learning Curve](https://www.g2.com/survey_responses/sevenrooms-review-12610548)"** **Rating:** 4.5/5.0 stars *— David G.* [Read full review](https://www.g2.com/survey_responses/sevenrooms-review-12610548) --- #### What Are G2 Users Discussing About SevenRooms? - [What is UCS used for?](https://www.g2.com/discussions/what-is-ucs-used-for) - 1 comment - [What is Cisco UCS equipment?](https://www.g2.com/discussions/what-is-cisco-ucs-equipment) - [Does SevenRooms have an app?](https://www.g2.com/discussions/does-sevenrooms-have-an-app) - 2 comments, 1 upvote ### 10. [Popmenu](https://www.g2.com/products/popmenu/reviews) As a leader in restaurant technology, Popmenu is on a mission to make profitable growth easy for all restaurants. Digital marketing, online ordering, and on-premise technologies headline a powerful product suite infused with artificial intelligence (AI), automation, and deep data on guest preferences. The company consolidates tools needed to engage guests, serving as a digital control center for more than 10,000 independent restaurants and hospitality groups in the US, UK, and Canada. For more information, visit popmenu.com. **Average Rating:** 4.7/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Popmenu?** - **Interoperability:** 8.0/10 (Category avg: 8.6/10) - **Reporting:** 9.0/10 (Category avg: 9.1/10) - **Ease of Use:** 9.3/10 (Category avg: 9.0/10) - **Dashboard:** 7.7/10 (Category avg: 9.0/10) **Who Is the Company Behind Popmenu?** - **Seller:** [Popmenu](https://www.g2.com/sellers/popmenu) - **Company Website:** https://get.popmenu.com/ - **Year Founded:** 2016 - **HQ Location:** Atlanta, Georgia - **Twitter:** @GetPopmenu (406 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/popmenu/ (272 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 36% Small-Business, 14% Mid-Market #### What Are Popmenu's Pros and Cons? **Pros:** - Ease of Use (16 reviews) - Helpful (7 reviews) - Setup Ease (7 reviews) - Customer Support (6 reviews) - Marketing Support (6 reviews) **Cons:** - Integration Issues (3 reviews) - Limited Customization (3 reviews) - Limited Functionality (3 reviews) - Poor Support Access (3 reviews) - Setup Difficulty (2 reviews) ### What Do G2 Reviewers Say About Popmenu? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Popmenu, highlighting simple setup and supportive customer care throughout their experience. - Users find Popmenu's **exceptional customer support** and easy setup process invaluable for their restaurant management needs. - Users praise the **effortless setup process** of Popmenu, appreciating the guidance and support throughout their onboarding experience. - Users benefit from Popmenu's **exceptional customer support** , which is knowledgeable, kind, and consistently helpful throughout the process. - Users value Popmenu's **exceptional marketing support** , enabling streamlined operations and effective customer engagement for business growth. **Cons:** - Users struggle with **integration issues** , particularly with syncing third-party services and website reviews effectively. - Users find **customization severely limited** with Popmenu, wishing for more flexibility and design options in their websites. - Users find Popmenu's **limited functionality** hinders customization and tailored marketing solutions for specialized restaurants. - Users face **poor support access** with Popmenu, often experiencing unresponsiveness and delayed assistance when issues arise. - Users find the **setup process challenging** , noting difficulties in managing the menu and receiving timely support. #### What Are Recent G2 Reviews of Popmenu? **"[User-Friendly Platform with Excellent Support](https://www.g2.com/survey_responses/popmenu-review-12350472)"** **Rating:** 4.5/5.0 stars *— AJ C.* [Read full review](https://www.g2.com/survey_responses/popmenu-review-12350472) --- **"[Popmenu Makes Integration and Implementation Fast and Easy](https://www.g2.com/survey_responses/popmenu-review-11452165)"** **Rating:** 5.0/5.0 stars *— Jeffrey G.* [Read full review](https://www.g2.com/survey_responses/popmenu-review-11452165) --- ### 11. [SpotOn](https://www.g2.com/products/spoton/reviews) SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated management solutions built for the fast-growing enterprise, SpotOn builds technology that "works the way you work," and backs it up with a 24/7 team of experts who make sure it always does—with fairness, flexibility, and a personal touch. SpotOn has 2,000 employees, including one of the strongest product and technology teams in the combined software & payments industry **Average Rating:** 4.4/5.0 **Total Reviews:** 236 **How Do G2 Users Rate SpotOn?** - **Interoperability:** 7.5/10 (Category avg: 8.6/10) - **Reporting:** 10.0/10 (Category avg: 9.1/10) - **Ease of Use:** 8.5/10 (Category avg: 9.0/10) - **Dashboard:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind SpotOn?** - **Seller:** [SpotOn](https://www.g2.com/sellers/spoton) - **Company Website:** https://www.spoton.com - **Year Founded:** 2005 - **HQ Location:** San Francisco, US - **Twitter:** @SpotOn (3,253 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/spoton/ (2,627 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, General Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 61% Small-Business, 36% Mid-Market #### What Are SpotOn's Pros and Cons? **Pros:** - Customer Support (84 reviews) - Ease of Use (66 reviews) - Staff Professionalism (49 reviews) - Helpful (43 reviews) - User Interface (28 reviews) **Cons:** - Poor Customer Support (26 reviews) - Difficult Setup (16 reviews) - Technical Issues (15 reviews) - Connectivity Issues (14 reviews) - Slow Performance (13 reviews) ### What Do G2 Reviewers Say About SpotOn? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive customer support** of SpotOn, ensuring prompt assistance and smooth onboarding experiences. - Users find SpotOn's system to be **extremely user-friendly** , making it easy for new users to learn and navigate. - Users praise the **exceptional professionalism and support** from SpotOn staff, feeling valued and well-assisted throughout their experience. - Users value the **helpful support** from SpotOn, appreciating quick responses and effective solutions to any issues. - Users value the **simple and efficient user interface** of SpotOn, which enhances appointment management and customer engagement. **Cons:** - Users express frustration with **poor customer support** , facing long wait times and unresolved technical issues during peak periods. - Users find the **difficult setup** of SpotOn to be a challenge, impacting the overall onboarding experience. - Users experience **technical issues** with SpotOn, including glitches and transaction problems that can disrupt service quality. - Users experience **connectivity issues** with SpotOn, leading to transaction delays and frustrating support wait times. - Users experience **slow performance** with SpotOn, citing lag times and delays that hinder workflow and productivity. #### What Are Recent G2 Reviews of SpotOn? **"[I have spoton for multiple locations and it has been working for us perfectly](https://www.g2.com/survey_responses/spoton-review-11052023)"** **Rating:** 5.0/5.0 stars *— Maria Guadalupe C.* [Read full review](https://www.g2.com/survey_responses/spoton-review-11052023) --- **"[Outstanding POS Support—Efficient, Knowledgeable, and Proactive](https://www.g2.com/survey_responses/spoton-review-12794124)"** **Rating:** 5.0/5.0 stars *— Verified User in Restaurants* [Read full review](https://www.g2.com/survey_responses/spoton-review-12794124) --- #### What Are G2 Users Discussing About SpotOn? - [What is SpotOn used for?](https://www.g2.com/discussions/what-is-spoton-used-for) - [What is Appetize used for?](https://www.g2.com/discussions/what-is-appetize-used-for) ### 12. [Nory](https://www.g2.com/products/nory-nory/reviews) Nory is an agentic AI restaurant operating system, built for multi-unit operators who want full control of their prime cost (labour and COGs) from a single platform. Nory consolidates demand forecasting, labour, and inventory management in one place. On top of that, we've built a crew of AI assistants that work 24/7 to make sure each of your restaurant locations is running as profitably as it can. The assistants work autonomously to predict demand, build staffing plans, manage supplier ordering, and keep P&L performance on track. Each one is customised to how each restaurant actually operates: your nuances, your budgets, your targets. One agentic AI system. Your entire operation. Full Prime Cost Management One platform that connects demand forecasting, labour, inventory, and payroll. Full prime cost visibility — not just half. Sales, COGs, and labour consolidated in one place, so you can see the full P&L picture and deploy AI assistants to manage operations and control costs across every site. The Crew of AI Assistants • The Forecasting Assistant predicts revenue, guest count, and item-level sales for every 15 minutes throughout the day, at every location, with ~97% accuracy. It's a fully bespoke, dynamic prediction that updates as new data comes in — not a static weekly average. • The Scheduling Assistant turns that forecast into demand-matched rotas in under 5 seconds, within your budget, rules, and local working laws. Customers typically see a 5-11% reduction in labour cost. • The Ordering Assistant translates demand into dynamic par levels, autonomously creates purchase orders, and communicates directly with suppliers. Customers report ~50% less food waste and hundreds of hours saved per team. Consistency and Control at Every Site Each assistant is tuned to the nuances of how each restaurant operates. Your rules, your targets, your way of running the business — codified and applied automatically across every location. The decision quality of your best site, scaled to every site. Assistant mode and Agent mode You decide how much autonomy you're comfortable with. In Assistant mode, the AI does the work - builds schedules, drafts purchase orders, surfaces insights and your team reviews and approves before anything goes live. In Agent mode, the AI acts on its own, within the rules you've set. Same logic, same guardrails, just no manual step in between. AI-native, from day one Nory was built on AI from day one, not bolted on. Our AI isn't a chatbot layered over a legacy product - it's a crew of AI workers running the operational backbone of your business. One agentic AI system. Your entire operation. Learn more at nory.ai. **Average Rating:** 4.7/5.0 **Total Reviews:** 50 **How Do G2 Users Rate Nory?** - **Interoperability:** 9.3/10 (Category avg: 8.6/10) - **Reporting:** 9.4/10 (Category avg: 9.1/10) - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) - **Dashboard:** 9.6/10 (Category avg: 9.0/10) **Who Is the Company Behind Nory?** - **Seller:** [Nory](https://www.g2.com/sellers/nory-66535aaf-6d01-4729-89d0-a351cdf2604a) - **Company Website:** https://nory.ai - **Year Founded:** 2021 - **HQ Location:** London - **LinkedIn® Page:** https://www.linkedin.com/company/asknory/ (108 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospitality, Restaurants - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Nory's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Efficiency (8 reviews) - Time-saving (7 reviews) - Time Saving (7 reviews) - Data Management (6 reviews) **Cons:** - Poor Usability (4 reviews) - Inconsistent Data Management (3 reviews) - Inventory Management (2 reviews) - Lacking Features (2 reviews) - Limited Features (2 reviews) ### What Do G2 Reviewers Say About Nory? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Nory, enhancing their daily operations with a user-friendly interface. - Users find Nory to be **highly efficient** , streamlining operations and enhancing productivity with its user-friendly features. - Users find Nory to be a **time-saving** tool, streamlining operations and making budgeting and scheduling effortless. - Users appreciate the **time-saving efficiency** of Nory, which streamlines operations and enhances day-to-day management. - Users highlight the **easy data management** of Nory, enhancing operational efficiency and profitability with insightful forecasts. **Cons:** - Users find Nory to have **poor usability** on laptops and tablets, complicating access to features and displays. - Users report **inconsistent data management** in Nory, leading to challenges in ordering accuracy and invoice discrepancies. - Users find the **inventory management inaccuracies** frustrating, particularly with over-ordering and lack of search functionality. - Users find Nory’s **lacking features** frustrating, as it fails to cater effectively to bakery operations. - Users express frustration with Nory's **limited features** , feeling it underdelivers on its promises for bakery solutions. #### What Are Recent G2 Reviews of Nory? **"[Easy and useful](https://www.g2.com/survey_responses/nory-review-12266295)"** **Rating:** 5.0/5.0 stars *— Lucy M.* [Read full review](https://www.g2.com/survey_responses/nory-review-12266295) --- **"[Simple, Clear Access to Shifts and Payslips in Nory](https://www.g2.com/survey_responses/nory-review-12824352)"** **Rating:** 5.0/5.0 stars *— Mohammad Towsif Ul I.* [Read full review](https://www.g2.com/survey_responses/nory-review-12824352) --- ### 13. [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) More than just a point of sale, Aloha Cloud by NCR Voyix combines the powerful business tools you need with the simplicity that helps you focus on your food, not your tech. Aloha Cloud's core capabilities include fixed and handheld POS, online ordering, loyalty, email marketing, robust reporting, and payment processing. With Aloha Cloud, brands get cloud-based POS without sacrificing quality, functionality or 24/7 access to support. Every feature is designed hand-in-hand with customers, industry veterans and some of the most recognized usability experts to ensure that Aloha users can learn the system quicker, do their jobs faster and make fewer mistakes. Aloha Cloud helps operators of all types run their restaurants with ease, keep tables turning with an easy-to-use POS, take any payment and get paid faster and save time and reduce stress. **Average Rating:** 3.9/5.0 **Total Reviews:** 328 **How Do G2 Users Rate Aloha Cloud?** - **Interoperability:** 8.5/10 (Category avg: 8.6/10) - **Reporting:** 8.8/10 (Category avg: 9.1/10) - **Ease of Use:** 8.3/10 (Category avg: 9.0/10) - **Dashboard:** 8.6/10 (Category avg: 9.0/10) **Who Is the Company Behind Aloha Cloud?** - **Seller:** [NCR Voyix](https://www.g2.com/sellers/ncr-voyix) - **Year Founded:** 1884 - **HQ Location:** Atlanta, Georgia - **LinkedIn® Page:** https://www.linkedin.com/company/ncrvoyix/ (7,964 employees on LinkedIn®) - **Ownership:** NYSE: NCR - **Total Revenue (USD mm):** $6,207 **Who Uses This Product?** - **Who Uses This:** Server, Bartender - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 40% Mid-Market, 38% Small-Business #### What Are Aloha Cloud's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - User Interface (16 reviews) - Intuitive (15 reviews) - Efficiency (13 reviews) - Features (13 reviews) **Cons:** - Limited Customization (11 reviews) - Slow Performance (10 reviews) - Learning Curve (9 reviews) - Poor Customer Support (9 reviews) - Connectivity Issues (7 reviews) ### What Do G2 Reviewers Say About Aloha Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in Aloha Cloud, benefiting from its intuitive interface and seamless accessibility. - Users love the **user-friendly interface** of Aloha Cloud, appreciating its intuitiveness and ease of navigation. - Users appreciate the **intuitive interface** of Aloha Cloud, making navigation and feature access seamless and efficient. - Users value the **efficiency** of Aloha Cloud, praising its intuitive design that simplifies operations and enhances productivity. - Users appreciate the **user-friendly interface** and **cloud-based flexibility** of Aloha Cloud for seamless accessibility and navigation. **Cons:** - Users express a desire for more **flexibility in customization** , finding Aloha Cloud somewhat restrictive for their needs. - Users report **slow performance** with Aloha Cloud, experiencing freezing and lag, which impacts their overall satisfaction. - Users face a **learning curve for advanced features** , making initial setup and mastery a bit challenging. - Users express frustration with **poor customer support** from Aloha Cloud, leading to delays in resolution and response times. - Users often struggle with **connectivity issues** that impact performance and integration, leading to frustrating experiences with Aloha Cloud. #### What Are Recent G2 Reviews of Aloha Cloud? **"[Aloha Cloud: Reliable, Versatile, Needs Slight Tuning](https://www.g2.com/survey_responses/aloha-cloud-review-12253668)"** **Rating:** 4.5/5.0 stars *— Omkar M.* [Read full review](https://www.g2.com/survey_responses/aloha-cloud-review-12253668) --- **"[Flexible Cloud Access with Real-Time Reporting and Reliable Backups](https://www.g2.com/survey_responses/aloha-cloud-review-12248708)"** **Rating:** 4.0/5.0 stars *— Balkishan N.* [Read full review](https://www.g2.com/survey_responses/aloha-cloud-review-12248708) --- #### What Are G2 Users Discussing About Aloha Cloud? - [What is NCR Network & Security Services used for?](https://www.g2.com/discussions/what-is-ncr-network-security-services-used-for) - [What is Fractals used for?](https://www.g2.com/discussions/what-is-fractals-used-for) - [What are the POS capabilities?](https://www.g2.com/discussions/ncr-pos-what-are-the-pos-capabilities) - 2 comments ### 14. [Foodics](https://www.g2.com/products/foodics/reviews) Foodics is an All-in-One restaurant management & Point of Sale solution that helps business owners from all sizes and types to run their operations smoothly and with precision. We are the door of the restaurant owners to the ecosystem that allows them to benefit from many 3rd party service integrations, such as delivery aggregators, accounting, finance, loyalty, business intelligence, delivery management, and others. We dedicate ourselves to empowering the F&B community with technology to enable their growth. We took the community support initiatives to the next level with launching 2 financial products. 1. Payment solution that is integrated with Foodics RMS & POS that allows an easier checkout experience & seamless end of day and reconciliation operations. 2. Micro-lending program for small businesses to fund their operations and fuel their growth plans. **Average Rating:** 4.6/5.0 **Total Reviews:** 49 **How Do G2 Users Rate Foodics?** - **Interoperability:** 8.3/10 (Category avg: 8.6/10) - **Reporting:** 8.4/10 (Category avg: 9.1/10) - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) - **Dashboard:** 8.8/10 (Category avg: 9.0/10) **Who Is the Company Behind Foodics?** - **Seller:** [Foodics](https://www.g2.com/sellers/foodics) - **Year Founded:** 2014 - **HQ Location:** Riyadh - **Twitter:** @foodics (15,555 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/foodics/ (1,137 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 57% Small-Business, 37% Mid-Market #### What Are Recent G2 Reviews of Foodics? **"[Support](https://www.g2.com/survey_responses/foodics-review-9352895)"** **Rating:** 4.5/5.0 stars *— Shadir M.* [Read full review](https://www.g2.com/survey_responses/foodics-review-9352895) --- **"[Great product that allows me to concentrate on what I need to see](https://www.g2.com/survey_responses/foodics-review-6922410)"** **Rating:** 4.5/5.0 stars *— Kunnal B.* [Read full review](https://www.g2.com/survey_responses/foodics-review-6922410) --- ### 15. [Tock](https://www.g2.com/products/tock/reviews) Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From eliminating no-shows to controlling costs, Tock builds tools that help businesses adapt to hospitality’s ever-changing needs through greater creativity and control. Restaurants, wineries, hotels, and bars all around the world love Tock for its flexibility, customization, and world-class support. **Average Rating:** 4.2/5.0 **Total Reviews:** 95 **How Do G2 Users Rate Tock?** - **Interoperability:** 6.8/10 (Category avg: 8.6/10) - **Reporting:** 7.9/10 (Category avg: 9.1/10) - **Ease of Use:** 7.9/10 (Category avg: 9.0/10) - **Dashboard:** 8.4/10 (Category avg: 9.0/10) **Who Is the Company Behind Tock?** - **Seller:** [Tock](https://www.g2.com/sellers/tock) - **Year Founded:** 2014 - **HQ Location:** Chicago, IL - **Twitter:** @tock (5,251 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tock (159 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** General Manager - **Top Industries:** Restaurants, Wine and Spirits - **Company Size:** 66% Small-Business, 30% Mid-Market #### What Are Tock's Pros and Cons? **Pros:** - Communication (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) - Integrations (1 reviews) - Reservations Management (1 reviews) **Cons:** - Navigation Issues (1 reviews) - Not User-Friendly (1 reviews) - Poor Navigation (1 reviews) - Reservation System Issues (1 reviews) ### What Do G2 Reviewers Say About Tock? *AI-generated summary from verified user reviews* **Pros:** - Users find Tock's **guest communication and integration** superior, making reservations efficient and easy to manage. - Users find Tock's **ease of use** for making reservations efficient and superior for guest communication and integration. - Users find Tock to be **efficient and easy to use** , enhancing reservation management and guest communication. - Users appreciate the **excellent integrations** of Tock, enhancing guest communication and simplifying the reservation process. - Users value Tock's **efficient and user-friendly reservations management** , enhanced by excellent guest communication and integration. **Cons:** - Users find Tock's navigation **unintuitive** , making it challenging to manage reports and reservations effectively. - Users find Tock's interface **not user-friendly** , as navigation through reports and reservations can be confusing. - Users find Tock's interface **poorly navigable** , making it challenging to manage reports and reservations efficiently. - Users find the **reservation system unintuitive** , making navigation through reports and management more difficult than necessary. #### What Are Recent G2 Reviews of Tock? **"[Operator of Tock since 2019 as a Maitre'D, General Manager and Service Director.](https://www.g2.com/survey_responses/tock-review-9984049)"** **Rating:** 5.0/5.0 stars *— Michele D.* [Read full review](https://www.g2.com/survey_responses/tock-review-9984049) --- **"[Wineries who Tock](https://www.g2.com/survey_responses/tock-review-9981725)"** **Rating:** 4.5/5.0 stars *— Nicole Y.* [Read full review](https://www.g2.com/survey_responses/tock-review-9981725) --- #### What Are G2 Users Discussing About Tock? - [What is Tock used for?](https://www.g2.com/discussions/what-is-tock-used-for) ### 16. [Lavu](https://www.g2.com/products/lavu/reviews) Lavu is a Point of Sale solution designed for use by full-service, quick-service, and franchise restaurants, from bars, nightclubs, and lounges, to food trucks and coffee shops. Lavu’s restaurant management system goes beyond simply placing orders and accepting payments. With employee management functionality including scheduling, shift-trading, and payroll reports, extensive sales and inventory reporting, inventory management, online ordering, and more, Lavu is a fully-featured system for all your restaurant management needs. Reporting can be accessed from the Control Panel at work, home, or anywhere with an internet connection, perfect for multiple location restaurants or owners on the go. Lavu offers a Loyalty App, delivery routing, happy hour pricing, layout customization, menu customization, and more. You have the freedom to choose the payment processor of your choice and no matter who you choose you will be able to easily split checks and accept multiple payment types through your Lavu POS. An affordable, intuitive system that is easy to use, easy to train on and that can be up and running in your establishment in no time. Currently being used in 60 countries, Lavu is the perfect choice for your restaurant, big or small, mobile or brick and mortar. **Average Rating:** 3.8/5.0 **Total Reviews:** 97 **How Do G2 Users Rate Lavu?** - **Interoperability:** 8.9/10 (Category avg: 8.6/10) - **Reporting:** 9.4/10 (Category avg: 9.1/10) - **Ease of Use:** 8.4/10 (Category avg: 9.0/10) - **Dashboard:** 9.6/10 (Category avg: 9.0/10) **Who Is the Company Behind Lavu?** - **Seller:** [Lavu](https://www.g2.com/sellers/lavu) - **Year Founded:** 2010 - **HQ Location:** Albuquerque, NM - **Twitter:** @LavuInc (2,164 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1818919/ (211 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, General Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 88% Small-Business, 12% Mid-Market #### What Are Recent G2 Reviews of Lavu? **"[True 24/7 support.](https://www.g2.com/survey_responses/lavu-review-9933736)"** **Rating:** 5.0/5.0 stars *— Verified User in Restaurants* [Read full review](https://www.g2.com/survey_responses/lavu-review-9933736) --- **"[LAVU for all Restaurants](https://www.g2.com/survey_responses/lavu-review-9930147)"** **Rating:** 5.0/5.0 stars *— Rocco C.* [Read full review](https://www.g2.com/survey_responses/lavu-review-9930147) --- #### What Are G2 Users Discussing About Lavu? - [What do you like most about Lavu for restaurant management, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-lavu-for-restaurant-management-and-what-improvements-would-you-suggest) - [What is Lavu used for?](https://www.g2.com/discussions/what-is-lavu-used-for) ### 17. [Loaded](https://www.g2.com/products/loaded/reviews) Loaded is the intelligent back office for your hospitality group. Built by hospitality owners, specifically for the great people who bring hospo to life. It brings stock management, labour, invoicing, and reporting into one place — giving restaurant, café, and bar owners real visibility over their margins and the confidence to make faster, better decisions. Because it was built by people who've run hospitality businesses themselves, Loaded is designed around the way operators actually work, not how software companies think they do. It integrates with leading POS and payroll systems and scales across single venues to large multi-site groups. **Average Rating:** 4.8/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Loaded?** - **Interoperability:** 8.3/10 (Category avg: 8.6/10) - **Reporting:** 10.0/10 (Category avg: 9.1/10) - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) - **Dashboard:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Loaded?** - **Seller:** [Loaded](https://www.g2.com/sellers/loaded) - **Year Founded:** 2011 - **HQ Location:** Queenstown, NZ - **LinkedIn® Page:** https://www.linkedin.com/company/loadedhq (31 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospitality - **Company Size:** 70% Small-Business, 30% Mid-Market #### What Are Recent G2 Reviews of Loaded? **"[Real-Time, Trustworthy Business Performance Insights](https://www.g2.com/survey_responses/loaded-review-12950467)"** **Rating:** 5.0/5.0 stars *— Jonathan A.* [Read full review](https://www.g2.com/survey_responses/loaded-review-12950467) --- **"[Loaded Unified COGS & Wages—Real-Time Reporting That Boosted Profit](https://www.g2.com/survey_responses/loaded-review-12963780)"** **Rating:** 5.0/5.0 stars *— Cameron D.* [Read full review](https://www.g2.com/survey_responses/loaded-review-12963780) --- ### 18. [Push Operations](https://www.g2.com/products/push-operations/reviews) Push Operations is the hospitality industry’s leading all-in-one people management platform, built to streamline and automate every aspect of the employee lifecycle. Trusted by thousands of restaurant owners, Push combines payroll, HR, scheduling, time tracking, and reporting into one seamless system, saving both time and money. With features like one-click payroll, AI-powered scheduling, real-time customizable reporting, and digital hiring and onboarding, Push simplifies complex tasks, reduces manual admin work, minimizes errors, and ensures compliance with labor laws. This allows restaurant teams to focus on what they do best—delivering exceptional service. **Average Rating:** 4.4/5.0 **Total Reviews:** 155 **How Do G2 Users Rate Push Operations?** - **Interoperability:** 8.2/10 (Category avg: 8.6/10) - **Reporting:** 8.3/10 (Category avg: 9.1/10) - **Ease of Use:** 8.8/10 (Category avg: 9.0/10) - **Dashboard:** 7.5/10 (Category avg: 9.0/10) **Who Is the Company Behind Push Operations?** - **Seller:** [Push Operations](https://www.g2.com/sellers/push-operations) - **HQ Location:** Vancouver, Canada - **Twitter:** @pushoperations (309 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3710179/ (155 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** General Manager, Manager - **Top Industries:** Restaurants, Hospitality - **Company Size:** 50% Mid-Market, 48% Small-Business #### What Are Push Operations's Pros and Cons? **Pros:** - Ease of Use (64 reviews) - Scheduling (41 reviews) - Helpful (39 reviews) - Payroll Management (39 reviews) - Scheduling Ease (38 reviews) **Cons:** - Limited Features (28 reviews) - Navigation Difficulty (28 reviews) - Missing Features (26 reviews) - Limited Customization (24 reviews) - Navigation Issues (15 reviews) ### What Do G2 Reviewers Say About Push Operations? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Push Operations, highlighting its intuitive design for scheduling and payroll. - Users love the **easy scheduling** with Push Operations, enhancing efficiency and simplicity in payroll processing. - Users appreciate the **streamlined integration** of payroll and scheduling processes, enhancing overall efficiency and user experience. - Users appreciate the **automation and speed** of payroll management in Push Operations, simplifying calculations and scheduling. - Users value the **ease of scheduling** with Push Operations, enjoying efficient time-off management and payroll tracking. **Cons:** - Users find the **limited features** of Push Operations hinder their experience and fail to meet their needs. - Users find the **navigation difficult** , especially when recalling features and using the scheduler effectively. - Users feel the platform has a **lack of intuitive features** and experience challenges with customer support and accuracy. - Users find the **limited customization** frustrating, wishing for more reporting options and a more intuitive interface. - Users experience **navigation issues** with Push Operations, finding it difficult to locate information and use the scheduler effectively. #### What Are Recent G2 Reviews of Push Operations? **"[Transitioning to Push](https://www.g2.com/survey_responses/push-operations-review-10861185)"** **Rating:** 4.0/5.0 stars *— Karen D.* [Read full review](https://www.g2.com/survey_responses/push-operations-review-10861185) --- **"[Promising interface with a few shortfalls and challenges](https://www.g2.com/survey_responses/push-operations-review-10895687)"** **Rating:** 4.0/5.0 stars *— Raffi Z.* [Read full review](https://www.g2.com/survey_responses/push-operations-review-10895687) --- #### What Are G2 Users Discussing About Push Operations? - [What is Restaurant Focused Workforce Management used for?](https://www.g2.com/discussions/what-is-restaurant-focused-workforce-management-used-for) - 1 comment - [What is Attendance Tracking for Restaurants used for?](https://www.g2.com/discussions/what-is-attendance-tracking-for-restaurants-used-for) - 1 comment - [What does Push Operations do?](https://www.g2.com/discussions/what-does-push-operations-do) - [What is push schedule?](https://www.g2.com/discussions/what-is-push-schedule) - [What is push payroll?](https://www.g2.com/discussions/what-is-push-payroll) ### 19. [7shifts](https://www.g2.com/products/7shifts/reviews) 7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management. **Average Rating:** 4.5/5.0 **Total Reviews:** 125 **How Do G2 Users Rate 7shifts?** - **Interoperability:** 9.0/10 (Category avg: 8.6/10) - **Reporting:** 9.0/10 (Category avg: 9.1/10) - **Ease of Use:** 9.2/10 (Category avg: 9.0/10) - **Dashboard:** 6.7/10 (Category avg: 9.0/10) **Who Is the Company Behind 7shifts?** - **Seller:** [7shifts](https://www.g2.com/sellers/7shifts) - **Company Website:** https://www.7shifts.com - **Year Founded:** 2014 - **HQ Location:** Saskatoon - **Twitter:** @7shifts (1,460 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1386031/ (318 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** General Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 54% Small-Business, 42% Mid-Market #### What Are 7shifts's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - Scheduling Ease (11 reviews) - Shift Management (10 reviews) - Customer Support (8 reviews) - Easy Management (8 reviews) **Cons:** - Integration Issues (6 reviews) - Limited Features (5 reviews) - Expensive (4 reviews) - Clarity Issues (3 reviews) - Feature Absence (3 reviews) ### What Do G2 Reviewers Say About 7shifts? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of 7shifts, praising its intuitive design and streamlined scheduling processes. - Users value the **scheduling ease** of 7shifts, appreciating its intuitive design and streamlined communication features. - Users value the **straightforward setup and intuitive design** of 7shifts, enhancing their shift management efficiency and productivity. - Users appreciate the **responsive customer support** of 7shifts, making communication and scheduling much easier. - Users appreciate the **easy management** of 7shifts, enhancing scheduling efficiency and facilitating seamless communication. **Cons:** - Users face **integration issues** with various POS systems, leading to manual data entry and operational challenges. - Users find 7shifts' **limited features** frustrating, especially compared to competitors with more robust offerings. - Users find 7shifts to be **expensive** , noting high costs for minimal features and issues with usability and support. - Users find **clarity issues** in attendance reporting and scheduling, complicating their overall user experience. - Users express frustration over the **lack of support and limited features** when integrating services with 7shifts. #### What Are Recent G2 Reviews of 7shifts? **"[Seamless 7Shifts Integration with a Quick, Easy Setup](https://www.g2.com/survey_responses/7shifts-review-12470740)"** **Rating:** 4.5/5.0 stars *— Ashley E.* [Read full review](https://www.g2.com/survey_responses/7shifts-review-12470740) --- **"[User-Friendly, All-in-One Employee Scheduling Hub with Responsive Support](https://www.g2.com/survey_responses/7shifts-review-12596452)"** **Rating:** 5.0/5.0 stars *— Rebecca B.* [Read full review](https://www.g2.com/survey_responses/7shifts-review-12596452) --- #### What Are G2 Users Discussing About 7shifts? - [What are the benefits and challenges of using 7shifts for restaurant scheduling?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-7shifts-for-restaurant-scheduling) - [What is 7shifts used for?](https://www.g2.com/discussions/what-is-7shifts-used-for) - [How do I change my availability on 7shifts?](https://www.g2.com/discussions/how-do-i-change-my-availability-on-7shifts) - [How do you use 7shifts?](https://www.g2.com/discussions/how-do-you-use-7shifts) - [How much does 7 shifts cost?](https://www.g2.com/discussions/how-much-does-7-shifts-cost) ### 20. [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) Lightspeed Restaurant POS is the one-stop restaurant platform that helps hospitality businesses simplify, scale and provide exceptional customer experiences. Restaurant owners can understand their business with detailed reports in minutes, identify best-selling menu items and use online ordering and delivery to reach customers wherever they are. The unified system empowers expansion to new locations, access to new revenue streams and global payments. With tools like accounting, loyalty and in-depth analytics, Lightspeed Restaurant POS is built to help restaurants provide seamless customer service and grow their business. **Average Rating:** 4.3/5.0 **Total Reviews:** 51 **How Do G2 Users Rate Lightspeed Restaurant?** - **Interoperability:** 8.8/10 (Category avg: 8.6/10) - **Reporting:** 8.6/10 (Category avg: 9.1/10) - **Ease of Use:** 9.2/10 (Category avg: 9.0/10) - **Dashboard:** 8.8/10 (Category avg: 9.0/10) **Who Is the Company Behind Lightspeed Restaurant?** - **Seller:** [Lightspeed](https://www.g2.com/sellers/lightspeed) - **Year Founded:** 2005 - **HQ Location:** Montreal - **Twitter:** @LightspeedHQ (18,462 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1557218/ (3,530 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 85% Small-Business, 11% Mid-Market #### What Are Lightspeed Restaurant's Pros and Cons? **Pros:** - Features (2 reviews) - Ease of Use (1 reviews) - Reporting (1 reviews) **Cons:** - Poor Customer Support (2 reviews) - Poor Support Access (2 reviews) - High Fees (1 reviews) - Payment Issues (1 reviews) - Poor Reporting (1 reviews) ### What Do G2 Reviewers Say About Lightspeed Restaurant? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy-to-use reporting features** of Lightspeed Restaurant, enhancing the client experience effectively. - Users praise the **ease of use** of Lightspeed Restaurant, enhancing their overall experience and client interactions. - Users appreciate the **potential reporting features** of Lightspeed Restaurant, enhancing their insights into restaurant performance. **Cons:** - Users express frustration with **poor customer support** , particularly in contract cancellation and response times. - Users find **poor support access** frustrating, especially when attempting to resolve issues or cancel contracts. - Users are frustrated with the **high cancellation fees** and lack of support when attempting to cancel their contracts. - Users struggle with **payment issues** , facing high cancellation fees and unresponsive customer service during contract termination. - Users find the **reporting capabilities inadequate** , impacting their ability to analyze data effectively. #### What Are Recent G2 Reviews of Lightspeed Restaurant? **"[Fantastic POS](https://www.g2.com/survey_responses/lightspeed-restaurant-review-7700431)"** **Rating:** 5.0/5.0 stars *— Sandstone G.* [Read full review](https://www.g2.com/survey_responses/lightspeed-restaurant-review-7700431) --- **"[Multi Venue Business](https://www.g2.com/survey_responses/lightspeed-restaurant-review-9736809)"** **Rating:** 4.0/5.0 stars *— Nathan R.* [Read full review](https://www.g2.com/survey_responses/lightspeed-restaurant-review-9736809) --- #### What Are G2 Users Discussing About Lightspeed Restaurant? - [What is Lightspeed Restaurant used for?](https://www.g2.com/discussions/what-is-lightspeed-restaurant-used-for) - [Does Lightspeed have an app?](https://www.g2.com/discussions/does-lightspeed-have-an-app) - [What does a restaurant POS system do?](https://www.g2.com/discussions/what-does-a-restaurant-pos-system-do) - [What are the key features of a POS system?](https://www.g2.com/discussions/lightspeed-restaurant-what-are-the-key-features-of-a-pos-system) - 1 comment - [What kind of software do restaurants use?](https://www.g2.com/discussions/what-kind-of-software-do-restaurants-use) ### 21. [Crunchtime Ops Execution](https://www.g2.com/products/crunchtime-ops-execution/reviews) Ops Execution is how top restaurant and convenience store operators ensure work gets done correctly, not just marked completed. This AI-powered operations execution solution gives operators and above-store leaders the ability to build and maintain execution integrity across key areas, like brand standards, task management and audits, food safety, corrective actions, and more. **Average Rating:** 4.6/5.0 **Total Reviews:** 137 **How Do G2 Users Rate Crunchtime Ops Execution?** - **Interoperability:** 7.5/10 (Category avg: 8.6/10) - **Reporting:** 8.2/10 (Category avg: 9.1/10) - **Ease of Use:** 8.9/10 (Category avg: 9.0/10) - **Dashboard:** 8.3/10 (Category avg: 9.0/10) **Who Is the Company Behind Crunchtime Ops Execution?** - **Seller:** [Crunchtime](https://www.g2.com/sellers/crunchtime) - **Company Website:** https://www.crunchtime.com - **Year Founded:** 1995 - **HQ Location:** Boston, MA - **Twitter:** @GetCrunchTime (1,121 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/48639/ (522 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 56% Mid-Market, 33% Enterprise #### What Are Crunchtime Ops Execution's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Data Management (3 reviews) - Efficiency (3 reviews) - Efficiency Improvement (3 reviews) - Customer Satisfaction (2 reviews) **Cons:** - Long Delays (2 reviews) - Poor Support Access (2 reviews) - Poor Support Service (2 reviews) - Software Bugs (2 reviews) - Configuration Challenges (1 reviews) ### What Do G2 Reviewers Say About Crunchtime Ops Execution? *AI-generated summary from verified user reviews* **Pros:** - Users find **Zenput easy to use** , enabling all team members to efficiently manage restaurant operations and updates. - Users find **data management features** in Crunchtime Ops Execution invaluable for improving restaurant operations across multiple locations. - Users highlight the **efficiency** of Crunchtime Ops Execution, making task completion faster and improving operational awareness. - Users highlight the **efficiency improvement** of Crunchtime Ops Execution, significantly speeding up restaurant operations and task completion. - Users appreciate the **high customer satisfaction** with Crunchtime Ops Execution, which enhances operational efficiency and support. **Cons:** - Users are frustrated with the **long delays** in communication and updates, impacting the functionality of Crunchtime Ops Execution. - Users struggle with **poor support access** in Crunchtime Ops Execution, leading to unresolved issues and frustrating communication delays. - Users experience **poor support service** from Crunchtime Ops Execution, with slow responses and unresolved issues impacting functionality. - Users report **minor bugs** with Crunchtime Ops Execution, but solutions are often found quickly or in progress. - Users face **configuration challenges** due to uncommunicated changes impacting functionality and lack of effective support from Crunchtime. #### What Are Recent G2 Reviews of Crunchtime Ops Execution? **"[Best Restaurant Decision ](https://www.g2.com/survey_responses/crunchtime-ops-execution-review-8332612)"** **Rating:** 5.0/5.0 stars *— Noe L.* [Read full review](https://www.g2.com/survey_responses/crunchtime-ops-execution-review-8332612) --- **"[A Must-Have Platform for Driving Operational Excellence at Scale](https://www.g2.com/survey_responses/crunchtime-ops-execution-review-11334256)"** **Rating:** 5.0/5.0 stars *— Rebecca K.* [Read full review](https://www.g2.com/survey_responses/crunchtime-ops-execution-review-11334256) --- #### What Are G2 Users Discussing About Crunchtime Ops Execution? - [What is Zenput used for?](https://www.g2.com/discussions/what-is-zenput-used-for) ### 22. [SynergySuite](https://www.g2.com/products/synergysuite/reviews) SynergySuite is a comprehensive restaurant management software solution designed to assist restaurant operators in efficiently managing their back-office operations. This software caters specifically to the needs of leading global restaurant chains, providing tools that streamline various critical business areas. By integrating functionalities such as inventory management, purchasing, recipe costing, food safety compliance, scheduling, cash management, human resources, and business intelligence, SynergySuite offers a holistic approach to restaurant management. The target audience for SynergySuite primarily includes restaurant owners, managers, and operators who seek to enhance their operational efficiency and profitability. With the fast-paced nature of the restaurant industry, these stakeholders require reliable tools that can help them make informed decisions and optimize their resources. SynergySuite is particularly beneficial for larger chains that face complex operational challenges, as it consolidates multiple functions into a single platform, reducing the need for disparate systems and minimizing the risk of errors. Key features of SynergySuite include advanced inventory tracking, which allows users to monitor stock levels in real-time, ensuring that they can manage their supplies effectively and reduce waste. The recipe costing module enables operators to calculate the cost of each dish accurately, helping to maintain profitability while ensuring menu pricing aligns with food costs. Additionally, the software's food safety tools assist in compliance with health regulations, providing peace of mind to operators and safeguarding their reputation. Another significant aspect of SynergySuite is its scheduling and human resources management capabilities. The software simplifies staff scheduling, allowing managers to allocate shifts efficiently while considering labor laws and employee availability. This not only enhances workforce management but also contributes to improved employee satisfaction. Furthermore, the cash management feature streamlines financial processes, enabling operators to track revenue and expenses seamlessly. By utilizing SynergySuite, restaurant operators have reported an increase in their bottom line, with improvements ranging from 2% to 8%. This measurable impact underscores the software's effectiveness in driving operational efficiencies and enhancing overall business performance. With its robust suite of features tailored specifically for the restaurant industry, SynergySuite stands out as a valuable tool for those looking to optimize their operations and achieve sustainable growth. **Average Rating:** 4.6/5.0 **Total Reviews:** 31 **How Do G2 Users Rate SynergySuite?** - **Interoperability:** 10.0/10 (Category avg: 8.6/10) - **Reporting:** 7.8/10 (Category avg: 9.1/10) - **Ease of Use:** 8.8/10 (Category avg: 9.0/10) - **Dashboard:** 9.2/10 (Category avg: 9.0/10) **Who Is the Company Behind SynergySuite?** - **Seller:** [SynergySuite](https://www.g2.com/sellers/synergysuite) - **Company Website:** https://www.synergysuite.com - **Year Founded:** 2011 - **HQ Location:** Sandy, US - **Twitter:** @SynergySuite (458 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/synergysuite (88 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 34% Mid-Market, 13% Small-Business #### What Are SynergySuite's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Helpful (10 reviews) - Setup Ease (10 reviews) - Implementation Ease (9 reviews) - Inventory Management (7 reviews) **Cons:** - Inadequate Reporting (3 reviews) - Missing Features (3 reviews) - Not User-Friendly (3 reviews) - Poor Usability (3 reviews) - Inconsistent Data Management (2 reviews) ### What Do G2 Reviewers Say About SynergySuite? *AI-generated summary from verified user reviews* **Pros:** - Users find SynergySuite's **ease of use** invaluable, facilitating quick training and efficient management across various locations. - Users find SynergySuite **very helpful** , appreciating its user-friendliness, efficient support, and intuitive features across various functions. - Users appreciate the **easy initial setup** of SynergySuite, enhancing their overall positive experience with the product. - Users find the **implementation ease** of SynergySuite exceptional, enhancing their overall management experience in their operations. - Users appreciate how SynergySuite's **inventory management** simplifies tracking and enhances overall operational efficiency. **Cons:** - Users find **inadequate reporting** in SynergySuite frustrating, as it limits their ability to generate useful insights. - Users are frustrated by the **missing features** , such as multiple submit buttons and the lack of a team chat option. - Users find the **interface not user-friendly** , often struggling with navigation and multiple submit buttons. - Users experience **poor usability** with SynergySuite, finding it clunky and difficult to navigate and locate features. - Users notice that **inconsistent data management** makes it difficult to track inventory needs for both restaurant and catering orders. #### What Are Recent G2 Reviews of SynergySuite? **"[User-Friendly and Intuitive, Minor Glitches Occasionally](https://www.g2.com/survey_responses/synergysuite-review-11848436)"** **Rating:** 4.5/5.0 stars *— adeel d.* [Read full review](https://www.g2.com/survey_responses/synergysuite-review-11848436) --- **"[Easy and convenient to use](https://www.g2.com/survey_responses/synergysuite-review-12707402)"** **Rating:** 4.5/5.0 stars *— Verified User in Restaurants* [Read full review](https://www.g2.com/survey_responses/synergysuite-review-12707402) --- #### What Are G2 Users Discussing About SynergySuite? - [What is SynergySuite used for?](https://www.g2.com/discussions/what-is-synergysuite-used-for) ### 23. [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) Upserve POS is the industry-leading, cloud-based Point-of-Sale (POS) system used by thousands of restaurants with a passion for providing remarkable hospitality. Designed by restaurateurs for restaurateurs, Upserve POS merges an easy-to-use interface with modern capabilities so you get smooth operations and the ability to focus on your people and guest experience. Combined with Upserve HQ and payment processing, this is the only complete restaurant management solution in the industry, purpose-built for the restaurateur. **Average Rating:** 4.1/5.0 **Total Reviews:** 88 **How Do G2 Users Rate Upserve?** - **Interoperability:** 9.0/10 (Category avg: 8.6/10) - **Reporting:** 8.8/10 (Category avg: 9.1/10) - **Ease of Use:** 8.9/10 (Category avg: 9.0/10) - **Dashboard:** 9.6/10 (Category avg: 9.0/10) **Who Is the Company Behind Upserve?** - **Seller:** [Upserve](https://www.g2.com/sellers/upserve) - **Year Founded:** 2009 - **HQ Location:** Providence, RI - **Twitter:** @getupserve (5,742 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10501821/ (45 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 77% Small-Business, 17% Mid-Market #### What Are Recent G2 Reviews of Upserve? **"[Helpful Restaurant Management Software That’s Helped Grow My Business](https://www.g2.com/survey_responses/upserve-review-12719106)"** **Rating:** 5.0/5.0 stars *— Matt T.* [Read full review](https://www.g2.com/survey_responses/upserve-review-12719106) --- **"[Upserve POS Experiences](https://www.g2.com/survey_responses/upserve-review-9931784)"** **Rating:** 4.0/5.0 stars *— Atsuko K.* [Read full review](https://www.g2.com/survey_responses/upserve-review-9931784) --- ### 24. [Crunchtime](https://www.g2.com/products/crunchtime/reviews) Crunchtime is how the world’s top restaurant brands achieve ops excellence in every location. Our software is used in over 100,000 locations in 100+ countries to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits. Crunchtime enables customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's to control food and labor costs, and deliver great guest experiences. For more information, visit Crunchtime.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 51 **How Do G2 Users Rate Crunchtime?** - **Interoperability:** 7.5/10 (Category avg: 8.6/10) - **Reporting:** 7.3/10 (Category avg: 9.1/10) - **Ease of Use:** 8.0/10 (Category avg: 9.0/10) - **Dashboard:** 7.3/10 (Category avg: 9.0/10) **Who Is the Company Behind Crunchtime?** - **Seller:** [Crunchtime](https://www.g2.com/sellers/crunchtime) - **Company Website:** https://www.crunchtime.com - **Year Founded:** 1995 - **HQ Location:** Boston, MA - **Twitter:** @GetCrunchTime (1,121 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/48639/ (522 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 44% Mid-Market, 42% Enterprise #### What Are Crunchtime's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Features (4 reviews) - Customer Support (3 reviews) - Data Management (3 reviews) - Integrations (3 reviews) **Cons:** - Inadequate Reporting (3 reviews) - Poor Reporting (3 reviews) - Poor Usability (3 reviews) - Export Issues (2 reviews) - Import Issues (2 reviews) ### What Do G2 Reviewers Say About Crunchtime? *AI-generated summary from verified user reviews* **Pros:** - Users find Crunchtime's **ease of use** exceptional, appreciating its clear dashboard and seamless integration with various systems. - Users appreciate the **versatile capabilities** of Crunchtime, effectively managing recipes, inventory, and sales tracking across departments. - Users value the **timely and effective customer support** from Crunchtime, enhancing daily operations in the restaurant industry. - Users value the **effortless data organization** of Crunchtime, enhancing efficiency in managing multiple store information. - Users value the **flexible integrations** of Crunchtime, enhancing productivity and supporting various accounting systems seamlessly. **Cons:** - Users face **inadequate reporting** with Crunchtime, finding it cumbersome and challenging to access data effectively. - Users face issues with **poor reporting** , finding it cumbersome and tedious to access and simplify data across stores. - Users struggle with **poor usability** in Crunchtime, facing issues like inconsistent menus and confusing navigation. - Users find the **export issues** with Crunchtime frustrating, particularly when accessing reports and handling ghost wages. - Users find **import issues** with Crunchtime problematic, as ghost wages and reporting limitations hinder efficiency. #### What Are Recent G2 Reviews of Crunchtime? **"[Crunchtime is a solid BOH software option.](https://www.g2.com/survey_responses/crunchtime-review-6788723)"** **Rating:** 4.0/5.0 stars *— Verified User in Accounting* [Read full review](https://www.g2.com/survey_responses/crunchtime-review-6788723) --- **"[It remains a great tool.](https://www.g2.com/survey_responses/crunchtime-review-8569143)"** **Rating:** 5.0/5.0 stars *— Ignacio A.* [Read full review](https://www.g2.com/survey_responses/crunchtime-review-8569143) --- #### What Are G2 Users Discussing About Crunchtime? - [What is CrunchTime used for?](https://www.g2.com/discussions/what-is-crunchtime-used-for) ### 25. [Restoke](https://www.g2.com/products/restoke/reviews) Restoke is an all-in-one, AI powered back-of-house management platform that helps restaurant teams escape the daily grind by automating their entire operation. Streamline tedious tasks like food costs, ordering, inventory, team management, accounting and more. Also complete routine work like preps, procedures, trainings and compliance, creating a high visibility work environment for managers. With Restoke, restaurant teams will finally have the headspace and time to focus on what's really important - creating amazing food experiences for their customers. **Average Rating:** 4.6/5.0 **Total Reviews:** 27 **How Do G2 Users Rate Restoke?** - **Interoperability:** 9.0/10 (Category avg: 8.6/10) - **Reporting:** 8.6/10 (Category avg: 9.1/10) - **Ease of Use:** 8.4/10 (Category avg: 9.0/10) - **Dashboard:** 8.6/10 (Category avg: 9.0/10) **Who Is the Company Behind Restoke?** - **Seller:** [Restoke](https://www.g2.com/sellers/restoke) - **Year Founded:** 2021 - **HQ Location:** Melbourne, AU - **Twitter:** @Restoke_ai (31 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/restoke-ai/ (33 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Hospitality, Restaurants - **Company Size:** 78% Small-Business, 22% Mid-Market #### What Are Restoke's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Inventory Management (10 reviews) - Customer Support (8 reviews) - Helpful (8 reviews) - Recipe Management (8 reviews) **Cons:** - Setup Difficulty (3 reviews) - Complex Implementation (2 reviews) - Slow Performance (2 reviews) - Expensive (1 reviews) - Import Issues (1 reviews) ### What Do G2 Reviewers Say About Restoke? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Restoke, which simplifies ingredient management and invoicing processes. - Users commend Restoke for its **effective inventory management** , enhancing efficiency in restaurant operations and cost control. - Users praise the **outstanding customer support** of Restoke, highlighting the helpfulness and availability of their team. - Users find Restoke's **ease of use** and effective customer support incredibly valuable for managing their operations. - Users appreciate the **recipe management** feature of Restoke, finding it easy and efficient for business operations. **Cons:** - Users find the **setup process time-consuming** , requiring extensive input and support, though maintenance improves afterward. - Users find the **complex implementation** of Restoke time-consuming, requiring extensive setup before enjoying its benefits. - Users experience **slow performance** with Restoke, particularly during tasks like invoice submission and navigating pages. - Users find Restoke to be **expensive** and suggest it should lower subscription costs for better affordability. - Users face occasional **import issues** where invoices are misread and allocated to incorrect suppliers. #### What Are Recent G2 Reviews of Restoke? **"[Game-Changer for Restaurant Operations](https://www.g2.com/survey_responses/restoke-review-11469767)"** **Rating:** 5.0/5.0 stars *— Cristian G.* [Read full review](https://www.g2.com/survey_responses/restoke-review-11469767) --- **"[Functions and insights galore!](https://www.g2.com/survey_responses/restoke-review-11654848)"** **Rating:** 5.0/5.0 stars *— Adam J.* [Read full review](https://www.g2.com/survey_responses/restoke-review-11654848) --- #### What Are G2 Users Discussing About Restoke? - [What is Restoke used for?](https://www.g2.com/discussions/what-is-restoke-used-for) - 1 comment ## What Is Restaurant Management Software? [Restaurant Software](https://www.g2.com/categories/restaurant) ## What Software Categories Are Similar to Restaurant Management Software? - [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) - [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) - [Food Delivery Software](https://www.g2.com/categories/food-delivery-software) - [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management) - [Restaurant Business Intelligence & Analytics Software](https://www.g2.com/categories/restaurant-business-intelligence-analytics) - [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling) - [Cloud Kitchen Management Software](https://www.g2.com/categories/cloud-kitchen-management) --- ## How Do You Choose the Right Restaurant Management Software? ### What You Should Know About Restaurant Management Software ### What is Restaurant Management Software? Restaurant management software is designed to be an end-to-end software solution to help users run their restaurant. Ideally, if one purchases restaurant management software, they will not need to purchase other software to help run their restaurant. While every business is slightly different and has different needs, the intention behind a restaurant management system is to act as a POS solution, table management solution, inventory management solution, kitchen management solution, reservations solution, accounting solution, and more, all in one software package. While this may sound overwhelming, the intention is good. Restaurants operate on notoriously slim margins, and purchasing one software solution is often more cost-effective than buying many. Providing a more streamlined experience benefits both the business and each customer that walks through the door. By making it easy to seat a customer, take their order, send that order to the kitchen, and deliver the check, restaurant management software saves time for both the customer and the server. Some solutions are even available as a mobile app, eliminating the need for server stations entirely. Freeing up servers, saving time, and lowering costs all enable restaurants to run more efficiently between the back of house and front of house. It’s much easier to use one solution for everything rather than hope a variety of solutions will seamlessly integrate. Cloud-based software especially is easy to implement with touchscreen stations, so the learning curve is lower for both servers and the restaurant manager. Restaurant management software can also help owners and managers with the high-level aspects of running a restaurant outside of daily service. Accounting, billing, menu creation, inventory management, employee scheduling, and more are common features of restaurant management software. ### Why Use Restaurant Management Software? Restaurant management software is built to help users manage their restaurant or restaurants. By using a single unified system, users can streamline both the food prep and sales aspect of the business, as well as the high-level behind-the-scenes aspects. These solutions are designed to improve the daily experience of restaurant employees so they can in turn focus on improving the guest experience. Restaurant management systems are intended to manage all aspects of a restaurant from start to finish, from purchasing food all the way to billing and accounting. While many [restaurant POS](https://www.g2.com/categories/restaurant-pos) solutions are becoming robust enough to rival restaurant management software, their goal is not to be a comprehensive solution. Restaurant management systems, given that they are so robust, can help reduce costs, increase employee productivity, and even improve compliance with food safety regulations. Anyone looking for a comprehensive system to run a restaurant with a large variety of features can benefit from restaurant management software. They are designed specifically for the needs of a restaurant business and therefore cater their offerings specifically for restaurant needs. ### Who Uses Restaurant Management Software? Restaurant management software can be used by everyone who works in a restaurant. Hosts and hostesses can use the platform to accept reservations, manually input a reservation, assign tables, and create a waitlist. Servers can use it to place guest orders, make sales, create or split checks, run credit cards, and generally process payments like a POS system. The kitchen can use the platform to create a menu, mark when menu items are no longer available, receive tickets, and manage inventory. Restaurant owners and managers can receive high-level insights into the business with reports and analytics, manage accounting, handle billing and purchasing, and basically oversee all restaurant operations. ### Kinds of Restaurant Management Software Most restaurant management software is designed to be a one-stop shop for all restaurant-running needs. However, some center on different aspects of running a restaurant than others. Some might focus more on the business side, with robust accounting features. Some might focus more on the server side, providing easy tools to streamline service. Some may focus on helping a kitchen become and stay organized by digitizing order tickets. In general, most restaurant management systems will be very similar, but the slight shift in focus can help direct improvements in a restaurant where they are most needed. Depending on the size of the restaurant and how many locations there are, some software is built specifically for single locations and some are specifically created for large businesses handling multiple restaurants. ### Restaurant Management SoftwareFeatures **Finance tracking –** Tracking every transaction is extremely important in a restaurant. Not only does it help manage income versus expenditures, but it also makes it much easier if a customer ever disputes a purchase. Knowing how much money is going into purchasing food by breaking down recipes by the cost of individual ingredients and which menu items are more successful than others can help owners and managers make informed decisions moving forward. This can also help a kitchen see how much money is being lost to food waste and make adjustments. In general, it’s always a good idea to know how sales are faring and where costs can be cut. **Tax tools –** Tax season can be rough on everyone, especially small businesses. Restaurant management platforms with tax tools can help prepare a restaurant for tax season with minimal work. By keeping track of all receipts and purchases, owners don’t need to worry about losing track of crucial information or doing a lot of tabulating last minute. **Menu creation –** While there’s obviously a lot of work that goes into creating a menu beyond the realm of software, restaurant management software can help organize that process. Some restaurant management software can maintain ingredient lists and recipes for menu items. Once menu items are finalized, they can easily be added to the POS feature, making it much easier for servers to place orders for customers. **Order management –** Order management and food sales obviously make up the bulk of a restaurant’s business. If operations don’t run smoothly, that can spell disaster for the entire business. With digital tickets or an integrated ticket printer, the kitchen can stay organized and on top of orders as they arrive. If a restaurant also runs a delivery service, staying organized is even more important in order to ensure that the food gets exactly where it needs to go. Some platforms will even alert servers when an order is running behind so they can keep customers informed. **Credit card processing –** Most point-of-sale systems have built-in credit card processing, and many restaurant management systems are no different. Since most diners pay by card, built-in credit card processing can make the payment process a lot smoother for both guests and servers. This can also eliminate the need to pay extra money to a credit card processing service. By having the service bundled with the software platform, there is no need to pay more out of pocket. **Loyalty management –** Obtaining and retaining customers is a huge challenge for any restaurant. Many restaurant management systems will include some kind of loyalty management features in the form of gift cards, frequent diner cards, or email newsletters. By having these all housed within the platform, redeeming cards or maintaining a record of accumulated points becomes easy. Customers don’t need to remember a paper card, and servers don’t need to spend a lot of time trying to ensure the customer gets their discount. **Inventory management –** For a restaurant, inventory control is a primary concern. Without enough of the right ingredients, serving customers becomes impossible. Food is not cheap, nor does it last forever, so ordering the right amount is extremely important. With inventory management features in a restaurant management system, chefs and cooks can keep track of all available ingredients, when they will expire, and what needs to be ordered in the near future. If a set amount of something is available, such as bottles of wine, a smart system will automatically update the inventory when items are purchased. While there is also restaurant inventory software available, having the feature available in a system already being used makes it much easier for the kitchen to communicate with the back office and front of house, and vice versa. **Employee management and scheduling –** Restaurants often have large workforces that work separate shifts. Employee management features can help restaurants schedule their employees’ shifts and create onboarding timelines for new employees who need training. This way, restaurants are always staffed appropriately and employees aren’t stretched thin. Some restaurant management software will even be able to report which days or nights are busier and which are slower so managers can schedule appropriately without under- or overstaffing. **Reporting and analytics –** Restaurants work with extremely small margins, so knowing exactly what is happening with the business at all times is crucial. Since restaurant management systems touch almost every aspect of a restaurant, they can collect data from the various corners of the business and create analytics that provide a clear picture of its operations. With this data and analysis, restaurant owners and managers can make informed decisions based on where they are performing well and where they need to improve. While data analytics solutions will provide more robust information, the basic tools within restaurant management systems are often enough for busy restaurateurs without a background in data science. **Delivery and takeout –** Customers love having the ability to order food online, so it makes sense to provide that option. A restaurant management system with functionality to create an online ordering portal helps keep everything in one place, as well as save time and money when trying to figure out how to build a website and avoid vendor fees. And with those orders coming directly through the restaurant management software, orders are less likely to be lost or pushed aside in favor of in-house diners. **Floor plans –** Restaurant management software allows hosts to input the floor plan of the restaurant into the tool so they can easily seat guests and reserve tables. Servers can use the floor plan to ensure that the right order goes to the right table. Some tools may even allow orders to be placed based on table seat, so if someone has an allergy or dietary restriction, they are not accidentally served the wrong item. ### Trends Related to Restaurant Management Software **Tableside ordering –** Cloud-based restaurant management software has the ability to sync multiple mobile devices so servers can ditch the ticket pad and use a tablet or mobile phone to place orders right at the table. With the increased speed and accuracy offered by such functionality, it’s understandable why more and more restaurants are implementing this solution. **Tablet-based POS –** Most restaurant management systems are optimized to run on an iPad or similar tablet, saving restaurant owners money by being easily replaceable and saving space by not requiring a computer mouse or keyboard. Tablets are also portable and easy to set up, making them ideal if you want to try out new layouts or train new employees. No more bulky server stations. **Online ordering –** Ordering food online is a huge trend, and one that is likely not going away anytime soon. If a restaurant doesn’t offer online ordering, they’re likely missing out on a huge amount of potential sales. Luckily, restaurant management software makes it easy to create an online ordering portal with minimal effort. ### Software and Services Related to Restaurant Management Software [Restaurant POS software](https://www.g2.com/categories/restaurant-pos) provides many similar features to a restaurant management system but is not as robust in features. Restaurant POS software is primarily designed to facilitate customer transactions and may contain additional features to aid in managing a restaurant. Restaurant management software is designed to run all aspects of a restaurant. [Restaurant reservations software](https://www.g2.com/categories/restaurant-reservations) is designed to accept and manage reservations. Customers can make a reservation for a specific time, either on a restaurant’s website or a dedicated restaurant reservations site like OpenTable. While restaurant management software may be able to do this as well, it may not necessarily interface with the larger aggregate sites. [Restaurant delivery/takeout software](https://www.g2.com/categories/restaurant-delivery-takeout) provides a means for restaurants to create an online ordering portal. While that may be on their website or on a larger marketplace like GrubHub, these tools typically integrate with restaurant management systems. Some modern restaurant management software may contain this feature, but it may not interface with the larger marketplaces. [Restaurant inventory managment & purchasing software](https://www.g2.com/categories/restaurant-inventory-management-purchasing) is a set of tools specifically designed to help restaurants manage their food inventory and streamline the purchasing process. Restaurant management systems will likely contain features similar to this, but they may not be as robust. [Restaurant business intelligence & analytics software](https://www.g2.com/categories/restaurant-business-intelligence-analytics) is designed to provide high-level insights into the performance of a restaurant. This data often comes from other restaurant software being used by the business. Restaurant management software will have the ability to create some reports and analytics because it gathers a large amount of data from all aspects of restaurant operations, but they may not be as robust as those created by a dedicated business intelligence and analytics tool.