Lightspeed Restaurant
Lightspeed Restaurant POS is the one-stop restaurant platform that helps hospitality businesses simplify, scale and provide exceptional customer experiences. Restaurant owners can understand their business with detailed reports in minutes, identify best-selling menu items and use online ordering and delivery to reach customers wherever they are. The unified system empowers expansion to new locations, access to new revenue streams and global payments. With tools like accounting, loyalty and in-depth analytics, Lightspeed Restaurant POS is built to help restaurants provide seamless customer service and grow their business.
Average Rating: 4.3/5.0
Total Reviews: 52
How Do G2 Users Rate Lightspeed Restaurant?
- Interoperability: 8.8/10 (Category avg: 8.6/10)
- Reporting: 8.6/10 (Category avg: 9.2/10)
- Ease of Use: 9.2/10 (Category avg: 9.1/10)
- Dashboard: 8.8/10 (Category avg: 9.1/10)
Who Is the Company Behind Lightspeed Restaurant?
- Seller: Lightspeed
- Year Founded: 2005
- HQ Location: Montreal
-
LinkedIn® Page: www.linkedin.com
3,572 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner
- Top Industries: Restaurants, Food & Beverages
- Company Size: 85% Small, 11% Medium
What Do G2 Reviewers Say About Lightspeed Restaurant?
AI-generated summary from verified user reviews
Pros
- Users appreciate the user-friendly reporting features of Lightspeed Restaurant, enhancing client interactions and usability.
- Users appreciate the ease of use of Lightspeed Restaurant, enhancing their experience with its intuitive features.
- Users appreciate the potential reporting features of Lightspeed Restaurant, enhancing their overall management and decision-making.
Cons
- Users report frustrating experiences with poor customer support, facing delays and unresponsive service during contract issues.
- Users report poor support access, facing challenges in getting timely responses and resolving issues effectively.
- Users express frustration over high cancellation fees and poor customer service during contract management with Lightspeed Restaurant.
- Users report payment issues, facing challenges in cancellation processes and unexpected fee increases from Lightspeed Restaurant.
- Users face poor reporting capabilities with Lightspeed Restaurant, impacting their overall experience and data analysis.
What Are Recent G2 Reviews of Lightspeed Restaurant?
"Spencer Made Our Lightspeed X Upgrade Seamless"
Rating: 5.0/5.0 stars
— Tracey T.
Rating: 4.0/5.0 stars
— Nathan R.

