# Hostie Reviews **Vendor:** Hostie AI **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 4.6/5.0 **Total Reviews:** 23 ## About Hostie Hostie is a virtual concierge solution specifically designed for restaurants to enhance customer engagement and streamline communication. This innovative tool ensures that every call, text, or inquiry is handled in the unique voice of your establishment, minimizing missed reservations and maximizing guest satisfaction. By automating responses to common questions about reservations, operating hours, takeout options, and events, Hostie allows your staff to concentrate on delivering exceptional service while maintaining a seamless interaction with guests. The target audience for Hostie includes restaurant owners and managers who are looking to improve operational efficiency and enhance the guest experience. With the growing demand for quick and accurate responses in the hospitality sector, Hostie serves as an essential asset for establishments of all sizes. Whether you run a small café or a large dining venue, this virtual concierge can adapt to your specific needs, ensuring that your guests receive timely information and assistance. One of the key features of Hostie is its ability to provide real-time visibility into every conversation. This transparency allows restaurant operators to monitor guest interactions and gain valuable insights into customer preferences and behaviors. By understanding what guests are asking and how they engage with your restaurant, you can tailor your offerings and improve service quality. This data-driven approach not only enhances the guest experience but also empowers restaurant staff to make informed decisions that drive customer loyalty. Hostie stands out in the market due to its seamless integration with existing restaurant systems, ensuring a smooth transition without disrupting current operations. Built by professionals with extensive experience in the hospitality industry, Hostie is backed by responsive support from a team that understands the fast-paced nature of restaurant work. This commitment to customer service ensures that users can rely on Hostie to function effectively, allowing them to focus on what they do best—providing outstanding dining experiences. In summary, Hostie is more than just a virtual assistant; it is a comprehensive solution that transforms how restaurants communicate with their guests. By automating routine inquiries and providing actionable insights, Hostie enhances operational efficiency and elevates the overall guest experience, making it an invaluable tool for any restaurant looking to thrive in a competitive market. ## Hostie Pros & Cons **What users like:** - Users value the **efficiency** of Hostie, streamlining communication and allowing focus on customer service tasks. (7 reviews) - Users appreciate the **ease of use** of Hostie, enjoying effortless setup and reliable support for seamless operations. (6 reviews) - Users value the **exceptional customer support** from Hostie, ensuring seamless operations and enhanced guest experiences. (5 reviews) - Users value the **easy setup** of Hostie, enjoying a smooth transition and efficient implementation for their services. (5 reviews) - Users appreciate the **efficiency of reservation management** with Hostie, which enhances customer interaction and maximizes revenue. (4 reviews) - Helpful (3 reviews) - Users value the **management ease** Hostie provides, streamlining operations and enhancing focus on customer experience. (3 reviews) - Customer Support (2 reviews) - Staff Competence (2 reviews) - Time Efficiency (2 reviews) **What users dislike:** - Users are frustrated by Hostie's **reservation system issues** , including incorrect information and inability to handle special requests. (2 reviews) - Users find the **lack of note-taking features** in Hostie frustrating, limiting customization for guest reservations. (1 reviews) - Users find **limited customization** in booking policies and procedures, leading to confusion and inconsistency across locations. (1 reviews) - Users encounter a **not user-friendly experience** with Hostie, facing incorrect information and frustrating guest interactions. (1 reviews) - Users find the **poor usability** of Hostie frustrating, as it often feels overly automated and repetitive. (1 reviews) - Setup Difficulty (1 reviews) - System Errors (1 reviews) - Technical Glitches (1 reviews) - Update Issues (1 reviews) ## Hostie Reviews ### 1. Hostie Is a Game-Changer for Hospitality **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Hostie?** We’ve been using Hostie at Layla in Brooklyn for about 2 years, and honestly it’s been a game changer. Hospo comes with enough daily chaos, but Hostie has taken a huge weight off our shoulders. Its been unreal. Their system is super intuitive, reliable, and has saved us both time and a heap of money in missed phone calls looking for a table/event.... you know yourself when the phone rings at a restaurant you get to it 3/5 times. Its helped in ways we didn’t expect. From smoother operations to fewer headaches with bookings and management, everything just works better with the system. Couldn’t recommend it more to anyone in hospitality looking to simplify their workflow and focus on what really matters! Been a lifesaver! **What do you dislike about Hostie?** Nothing, genuinely. The lads are so responsive and helpful. Any snags are always sorted asap. **What problems is Hostie solving and how is that benefiting you?** Missed calls -> missed business / people looking to book tables/events ### 2. Superb Support and Customizable Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Rocco S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Hostie?** I like Hostie for its easy setup, which is super straightforward and allows us to get started quickly. I find it very easy to customize with specifications that match our style of service, making it adaptable to our needs. The dashboard is great with a lot of data, which I find helpful. I appreciate the support from the team behind Hostie; they're always available to make changes on the fly when we need them. Implementing any special offering is easy, so questions can be easily answered. Setting up with our phone number was smooth and effortless. Lastly, the great plan for Q&A made the entire process seamless. **What do you dislike about Hostie?** N/A **What problems is Hostie solving and how is that benefiting you?** Hostie helps us answer calls when we're closed or busy, making it super easy to handle special offerings. It's simple to set up, customizes to our service style, and the dashboard provides valuable data. Their responsive support team makes quick changes possible. ### 3. Hostie Delivers 24/7 Reliability and Efficiency for Restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** Bruno M. | Vice President, IT, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Hostie?** Hostie ensures we never miss a call by answering 24/7, including during peak hours, evenings, and holidays. This allows us to capture orders and reservations that would otherwise go unanswered or be lost to competitors. By eliminating missed calls, Hostie directly helps recover lost revenue from phone inquiries and reservations that were previously unhandled. Hostie also reduces labor costs by removing the need for dedicated staff to manage phones. It efficiently handles routine inquiries such as hours of operation, menu questions, and reservations without additional staffing, overtime, or training expenses. The platform integrates with our restaurant technology stack, enabling it to manage bookings and orders while keeping menus and operating hours accurate and up to date automatically. Finally, Hostie delivers consistency and operational efficiency by providing accurate, reliable information on every call. This allows our in-store teams to remain focused on guest experience rather than being pulled away to answer the phone. **What do you dislike about Hostie?** As with any AI-based system, an efficient and scalable approach to identifying gaps and refining AI prompts must be clearly defined. Regular review of interactions is necessary to quickly pinpoint improvement opportunities and continuously train the system to deliver accurate, on-brand responses. Without a structured and efficient refinement process, AI performance can decline over time as menus, policies, and guest expectations evolve. Establishing this framework upfront is critical to maintaining high-quality interactions and long-term value from any AI solution. I would like to see Hostie develop this further on how to have AI play more of a role in identifying the gaps and recommendations where I could quickly review and approve new prompts. **What problems is Hostie solving and how is that benefiting you?** refocusing staff attention to the guests in the restaurant and helping capturing revenue that would of been loss due to missed calls. ### 4. Empowers Us to Focus More on Hospitality **Rating:** 5.0/5.0 stars **Reviewed by:** Marisa F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Hostie?** I like that Hostie was made by restaurant owners who understand the problems we face in the industry. The software reflects that and helps in the most concise way. I also use the transcript dashboard the most to monitor anything on follow-up. **What do you dislike about Hostie?** I think the thing that doesn't work as well with Hostie is that it can only search from a specific time for a reservation that it is given from the guest and not just the entire shift or the entire day. **What problems is Hostie solving and how is that benefiting you?** Hostie helps my restaurant handle questions about parking, menu, and reservations, so we can focus more on guests. It works even when we're closed, alleviating interruptions. Developed by restaurant owners, it reflects our industry needs concisely. ### 5. Automation That Frees Us to Focus on Customers **Rating:** 4.5/5.0 stars **Reviewed by:** Belotti R. | co-owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Hostie?** automation for daily mundane tasks and helps us focus more on what is in front of us, which is the customers! and AI can actually answers most of the questions and reduce down a lot of our "phone time" **What do you dislike about Hostie?** there are some limitations as to how things can be done to each location. example: booking requirements with credit card deposit, each restaurant has different policy and different scenarios that triggers the policy, but having it customized to the detailed level seems to be limited so far **What problems is Hostie solving and how is that benefiting you?** cut down on our phone time so we can focus more on the floor during busy hours. 24/7 phone service is nice especially when we are on our summer and winter break. ### 6. Effortless Restaurant Management with Hostie **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria H. **Reviewed Date:** January 28, 2026 **What do you like best about Hostie?** I like how Hostie makes my life easier by answering and screening calls so I can call customers back and solve their issues efficiently. It's also handy that Hostie informs me when a customer is changing or canceling their reservation, especially when I am busy, eliminating the need for me to directly communicate at that moment. I also appreciate how easy it was to set up, thanks to the super helpful and hands-on team. **What do you dislike about Hostie?** At the moment the only thing that is a small problem is that the Hostie app will sometimes get stuck refreshing its page. It also doesn't always update on its own. It would be nice to maybe have a refresh button so I can manually update it instead of having to close the app and then reopen it. This might also solve the issue of the Hostie app needing to login every time. **What problems is Hostie solving and how is that benefiting you?** Hostie answers our calls, screens them, and handles basic questions and reservations, making my life as a host easier. It notifies me about reservation changes or cancellations, so I don't always need to interact directly with customers. ### 7. Efficient Call Handling with Multilingual Support **Rating:** 5.0/5.0 stars **Reviewed by:** Suki S. **Reviewed Date:** January 25, 2026 **What do you like best about Hostie?** I use Hostie at my restaurant to handle calls, take reservations, and manage event inquiries. Hostie helps take all of the calls, which frees up my time to focus on being at the restaurant and interacting with guests rather than being on the phone. I find Hostie's voice interaction very realistic, and it can speak multiple languages, which is helpful for our international guests. Since we are an Eastern European restaurant, the fact that Hostie can speak Russian is amazing as it helps greatly. Before Hostie, my wife had to answer calls in Russian, but now Hostie handles most of them. The setup was super easy and quick. **What do you dislike about Hostie?** The Russian translations aren't always accurate, but we're working with Hostie to improve them for more seamless communications with our guests. **What problems is Hostie solving and how is that benefiting you?** I use Hostie to handle calls, take reservations, and manage event inquiries, which frees me up to interact with guests. Hostie's realistic voice interaction and multilingual capabilities, especially speaking Russian, significantly help our international clientele. ### 8. Hostie Makes Reservations Easy—No matter how busy we are **Rating:** 5.0/5.0 stars **Reviewed by:** Vinny S. | Director of Front of House Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Hostie?** Hostie has been great with helping to answer calls coming into our restaurant. It allows for many questions to be answered and create reservations even when we are closed. The Hostie team has also been a huge help in the addition of the product. Could not be happier! **What do you dislike about Hostie?** I have no found anything that I dislike about Hostie. Everything really has been great so far. **What problems is Hostie solving and how is that benefiting you?** There really has been no issues that we have struggled with so far! I will say if there ever is something that comes up they respond right away! ### 9. Efficient and Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Sherry M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Hostie?** What I value most about HOSTIE is the efficiency and dependability it adds to restaurant operations. It streamlines the service experience by allowing hosts and managers to focus on guests, while HOSTIE takes care of inquiries such as business hours, reservation procedures, and addresses straightforward issues like reservation cancellations. The customer service team at HOSTIE is wonderful too - they check in for any updates, send out success reports and work as a team to make sure it’s consistently improving. So far we are happy with our partnership with them! **What do you dislike about Hostie?** In the future, I would really like to see a direct partnership with Open Table, as this would allow us to fully take advantage of all the available features. While some people are still hesitant about interacting with a robot, I believe that, over time, this will become more accepted. However, it's important to ensure that people still have the option to speak with a real person, as that remains valuable. **What problems is Hostie solving and how is that benefiting you?** Hostie has enabled my management team and me to be more engaged in our operations and service by addressing real-time issues that can often be tedious. **Official Response from Randall Hom:** > Hi Sherry, thanks a bunch for the review! We'd love to dig deeper into what you mean by "direct partnership with OpenTable", since we do have an official partnership with them. Feel free to schedule some time with your Customer Success Manager to discuss more. ### 10. Enhances Guest Service with Helpful Info Around the Clock **Rating:** 4.5/5.0 stars **Reviewed by:** Ross S. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Hostie?** It enhances our service, especially during both operational and non-operational hours, by providing our guests with all the information they need. **What do you dislike about Hostie?** Sometimes it repeats itself without realizing it, and it can sound a bit too autonomous compared to a real human. **What problems is Hostie solving and how is that benefiting you?** When we’re busy, it can handle calls and make sure our guests are connected with the correct information. It can also make bookings and change bookings without needing our host team, so they can concentrate more on our guests in person. ### 11. Exceptional Phone Service with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Phillip L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2026 **What do you like best about Hostie?** I like the priority support provided by Hostie. It's great that the Hostie team always ensures we are set up for success and handles any issues that come up, which is particularly important because there are always changes needed in restaurant operations. I also like that Hostie had the best product for our use case, especially with the live transcript functionality. This really stood out to us after trying five different providers. **What do you dislike about Hostie?** The onboarding process could be a little better. It could be a little smoother and easier, especially with the hardware procurement. **What problems is Hostie solving and how is that benefiting you?** Hostie handles our high call volume, ensuring all calls are answered during peak and closed hours, which streamlines communication across our restaurant group. ### 12. Efficient Phone Calls Management **Rating:** 4.5/5.0 stars **Reviewed by:** Freddy T. **Reviewed Date:** February 10, 2026 **What do you like best about Hostie?** I like how Hostie has reduced the time our host spends on the phone and can handle multiple calls at the same time. The initial setup of Hostie was super easy. **What do you dislike about Hostie?** I find it a little bit annoying that Hostie is not able to take notes for reservations. For example, when guests want to add notes like celebrating something or special requests such as a highchair or a preferred seating location, Hostie can't handle that yet. **What problems is Hostie solving and how is that benefiting you?** Hostie handles phone calls, allowing guests to book, modify, and cancel reservations while answering frequent questions. It reduces the time hosts spend on calls and can manage multiple calls simultaneously. ### 13. Hostie: Effortless Setup, Major Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa S. | Marketing director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Hostie?** I like that Hostie is a time saver and helps cut back on the labor needed to man phone services. I appreciate the ability it gives us to solve a call before it even reaches the restaurant level. The initial setup of Hostie was very easy, which made the transition smooth. **What do you dislike about Hostie?** I don't like that there's currently no music when transferred to a human. **What problems is Hostie solving and how is that benefiting you?** I use Hostie to handle FAQs and reservations, which saves time and reduces labor by solving calls before reaching the restaurant. ### 14. Frequent Incorrect Info and Reservation Errors Make This Feel Half-Baked **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2026 **What do you like best about Hostie?** It screens out some calls that would be a waste of time to human staff **What do you dislike about Hostie?** It frequently provides incorrect information, frustrates guests, has wrongly canceled or failed to create reservations, often leads guests in circles of questions, overall an extremely half baked product. **What problems is Hostie solving and how is that benefiting you?** Our host had a baby and is on maternity leave, once she is recovered I don't see continuing to use the service with the quality currently present. **Official Response from Randall Hom:** > Hello! This is alarming and news to me. We pride ourselves in delivering the best experience to our restaurant partners and their guests. We observe and score the sentiment of every single conversation, whether it's positive, neutral, or a negative interaction, and will follow up with operators if conversations are remotely close to 10% negative. If you are in fact a customer of ours, please reach out to your Customer Success Manager, and we will get to the bottom of this. There is no need to wait until your host is back from maternity leave, this will be too late in our eyes, and we want to make sure your guests are being provided honest and the correct answers! ### 15. Effortless Reservations with Stellar Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Virginia H. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Hostie?** I like how easy Hostie is to use and its customer service. Everything is very self-explanatory, and there's always someone to help with any changes we need to make. My team switched to Hostie because it was a lot more customer-friendly than our previous product. The initial setup was also very easy. **What do you dislike about Hostie?** Nothing **What problems is Hostie solving and how is that benefiting you?** I use Hostie for phone answering and booking more reservations across our 9 restaurants, saving us time. ### 16. Great team to work with and has improved our ability to assist in-house guests during serivce. **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe C. | Guest Relations Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2025 **What do you like best about Hostie?** One of the most helpful things about Hostie is that they allow us to focus on guests in the restaurant in front of us during service. Many of our phone calls are from guests asking questions about our hours, where to park, take out orders, changing reservations, and letting us know they are running late. Hostie's ability to answer these questions and direct the guest to the appropriate links allow us to turn our full attention to the guests in the room with us. It can turn a 1-3 minute phone call into a quick summary for us to read and note accordingly. **What do you dislike about Hostie?** The Hostie team has continued to take feedback and improve their product to the point where if there is anything we dislike, they respond and resolve the issue quickly. **What problems is Hostie solving and how is that benefiting you?** One of our problems was missing phone calls during off hours or busy peaks during service. Instead of having to sit through multiple voicemails a day, we simply read conversation summaries Hostie provides. ### 17. Hostie is great but would be excellent with Opentable integration **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle M. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Hostie?** For the most part it, it allows our managers and employees to not be tied down to a physical phone. It is able to answer all of the FAQs that most people would find on our website or Opentable summary, but would rather call. It's getting better with every update. The guest is now able to leave information regarding large party inquiries which get integrated into Perfect Venue, our large party planning software, rather than being sent a link to fill out on their own. Most of the calls are related to the guest's reservation, ie. running late, needing to cancel, needing to increase or decrease in party size. Much of these questions can be handled by Hostie. The integration process was very easy and Randall has been very hands on in ensuring that the Ai is working correctly and giving out the correct information. Randall also made it a point to check in weekly and then monthly with each update to ensure that we were getting the right amount of service. Hostie is used everyday and throughout service. The transcription app is essential in making sure that we are able to reach out to guest's needing a personal phone call or email. **What do you dislike about Hostie?** I would love it to have a direct integration with Opentable. I would love to have Perfect Venue have direct integration with Opentable. I think that in general most guests who are not happy with Ai, can get a bit angry at the Ai answers. It could be faster in processing the questions or requests, which also angers the guest on the phone, if it takes too long. I think it can sometimes freak people out a bit that they are no longer speaking to a real human. I think as time goes on, people will be. used to the idea that their answers are being answered by Ai. I would love the POS integration with Spoton, same as I would love a POS integration with Opentable. I believe they are working through Phone orders for online ordering, which would be great. **What problems is Hostie solving and how is that benefiting you?** generally, letting us know if guest is running late or needs to cancel a reservation. ### 18. Significantly Reduces Employee Workload **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Hostie?** The burden it removes from our employees. **What do you dislike about Hostie?** A large portion of our guests don't like speaking with AI **What problems is Hostie solving and how is that benefiting you?** By allowing Hostie to handle about 80% of our phone calls, our hosts and managers are able to dedicate more time to managing in-house matters. This has really helped free up their schedules and improve overall efficiency. **Official Response from Randall Hom:** > Thank you for your review! Reducing employee workload is the number one priority to us. There are ways we can adjust our concierge to where it becomes more hospitable through voice and responses. Please reach out to your Customer Success Manager so we can work through any kinks. ### 19. Run by Restaurant Pros: Efficient Onboarding and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2026 **What do you like best about Hostie?** It was clear from the demo to the onboarding to the ongoing support that this company is run by restaurant professionals. They know how to work with operators and are very efficient with each step. **What do you dislike about Hostie?** So far they have responded to all my feedback and made fast adjustments. **What problems is Hostie solving and how is that benefiting you?** It has helped us increase our reservations, events and walk ins by answering a multitude of questions and giving guests the time that our staff was just not able to over the phone. ### 20. Hostie has been a game changer for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Monica H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Hostie?** Hostie has been a game changer for us! It’s helped us so much with staffing, as we no longer need a dedicated host to greet people at the door. Instead, we have a floor manager who greets people, oversees the FOH team, and occasionally checks in on the most pressing phone calls. Overall, the team has more time to focus on service and check in on guests, which has improved our workflow tremendously. We also love the ability to view all the calls and conversations directly from their mobile app. **What do you dislike about Hostie?** No complaints so far. Everything that had been an issue has been addressed immediately! **What problems is Hostie solving and how is that benefiting you?** Hostie allows us to fulfill all guest needs, including off hours, and allows us to prioritize the most pressing and relevant phone calls during busy service hours. ### 21. Super valuable product to our bar! **Rating:** 5.0/5.0 stars **Reviewed by:** Stefano D. | Managing partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Hostie?** Love working with hostie as it allows us to capture all of our guest inquiries. We never miss out on large group bookings and are able to better meet the needs of our guests. Randall and Brandon are also amazing to work with, they are super responsive to any questions or queries we have about the product. **What do you dislike about Hostie?** Not many come to mind! Sometimes the robot needs some tuning up in terms of what to say - however this is improving a lot over the last few months! **What problems is Hostie solving and how is that benefiting you?** Capturing all guest inquiries, especially large group booking requests. We are able to make sure we don't miss any of this business. ### 22. I love Hostie!! **Rating:** 5.0/5.0 stars **Reviewed by:** T E. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2025 **What do you like best about Hostie?** One of the best and most appreciated task that Hostie does for us, in our small, labor conscience restaurant is answer and assist in our giving our guests the information that they need to book reservations. It literally is like having an extra person "working the phones" so to speak. **What do you dislike about Hostie?** To be honest with you, I just wish we would have learned about it sooner. For our needs, no dislikes **What problems is Hostie solving and how is that benefiting you?** 90% of it's job is to assist in directing and answering questions about seating availability and reservations. It's also helped us on simple questions about our hours of operations, and lost and found items that guests have left behind. ### 23. Great Phone assistant for busy restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** bobby h. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Hostie?** Hostie saves us time by helping us answer questions and takes orders for us during a busy shift. Many people have confused hostie with a real person because it operates smoothly and efficiently. Would definitely recommend! **What do you dislike about Hostie?** Nothing. Runs great, works efficiently!! **What problems is Hostie solving and how is that benefiting you?** Sometimes when we are super busy we don't have time to answer phone calls. Hostie helps us by answering questions and taking orders. - [View Hostie pricing details and edition comparison](https://www.g2.com/products/hostie/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+02%3A38%3A21+-0500&secure%5Bsession_id%5D=1fb16e69-c848-47b3-8d09-a7e5be0c777e&secure%5Btoken%5D=0567b0389d49840ad7d8d75f2401a9a7d6c699ca515ab4b594e064cea5434176&format=llm_user) ## Hostie Integrations - [Olo](https://www.g2.com/products/olo/reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - [ResyOS](https://www.g2.com/products/resyos/reviews) - [Tock](https://www.g2.com/products/tock/reviews) - [Tripleseat](https://www.g2.com/products/tripleseat-tripleseat/reviews) - [Yelp Guest Manager](https://www.g2.com/products/yelp-guest-manager/reviews) ## Hostie Features **Platform Basics** - Reporting - Interoperability **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top Hostie Alternatives - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,487 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,255 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews)