# SevenRooms Reviews **Vendor:** DoorDash **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 4.7/5.0 **Total Reviews:** 71 ## About SevenRooms SevenRooms is a comprehensive hospitality management solution designed to assist operators in enhancing profitability through a suite of features that streamline the guest experience. This platform enables restaurants, hotels, and entertainment venues to manage reservations, waitlists, and table assignments effectively, all while maintaining control over the entire guest journey. By offering commission-free reservations and a range of integrated tools, SevenRooms empowers hospitality businesses to create memorable experiences that encourage repeat visits and drive revenue. Targeted primarily at hospitality operators, including restaurants, hotels, and nightlife venues, SevenRooms caters to a diverse audience seeking to optimize their operations and enhance customer engagement. The platform is particularly beneficial for establishments looking to build and maintain guest profiles, allowing operators to personalize interactions and tailor marketing efforts. With its robust features, SevenRooms supports various use cases, from managing peak dining hours to facilitating seamless online ordering and payment processes. Key features of SevenRooms include an intuitive reservation management system, a virtual waitlist, and comprehensive table management capabilities. These tools enable operators to maximize seating efficiency and reduce wait times, ultimately improving customer satisfaction. Additionally, the platform offers marketing automation and email marketing functionalities, allowing businesses to engage with their guests effectively and promote special events or offers. By aggregating reviews and providing insights into guest preferences, SevenRooms helps operators make data-driven decisions that enhance their service offerings. One of the standout aspects of SevenRooms is its commitment to providing a commission-free model, which allows hospitality operators to retain more of their profits while still benefiting from a powerful suite of tools. The platform’s ability to integrate various aspects of the guest experience—from reservations to marketing—sets it apart in the crowded hospitality technology market. By focusing on enhancing the guest journey and providing actionable insights, SevenRooms positions itself as a valuable partner for hospitality operators looking to thrive in a competitive landscape. ## SevenRooms Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of SevenRooms, which simplifies reservation management and guest tracking. (4 reviews) - Users value the **effective reservation management** capabilities of SevenRooms, enhancing guest experience and operational efficiency. (3 reviews) - Users value the **customer satisfaction** provided by SevenRooms, enhancing personalized hospitality experiences through detailed guest insights. (2 reviews) - Users value the **unified guest data management** of SevenRooms, streamlining operations and enhancing reservation efficiency. (2 reviews) - Users appreciate the **integrated marketing support** of SevenRooms, enhancing their ability to manage guest interactions and revenue. (2 reviews) - Users appreciate the **user-friendly interface** of SevenRooms, which simplifies managing reservations and tracking preferences effectively. (2 reviews) - Customization (1 reviews) - Data Analytics (1 reviews) - Efficiency (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users find **limited customization** in SevenRooms, needing technical help for specific adjustments and facing booking merge issues. (2 reviews) - Users find **setup difficulty** due to time-consuming onboarding and the need for technical expertise for customization. (2 reviews) - Users note the **incompatibility with Android OS** as a significant drawback when using SevenRooms. (1 reviews) - Users feel that the **pricing is too expensive** and lacks flexibility for smaller establishments' budgets. (1 reviews) - Users report **integration issues** between Oracle Micros and SevenRooms, causing complications in certain outlets. (1 reviews) - Users note a **challenging learning curve** with SevenRooms, especially for those not tech-savvy, impacting the onboarding experience. (1 reviews) - Limited Features (1 reviews) - Limited Options (1 reviews) - Performance Issues (1 reviews) - Users are frustrated with **poor reporting** capabilities in SevenRooms, seeking better filters and more efficient data analysis. (1 reviews) ## SevenRooms Reviews ### 1. Exceptional Reservation Management with Revenue Boosting Features **Rating:** 5.0/5.0 stars **Reviewed by:** Sasha S. | Food & Beverage Reservations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about SevenRooms?** I mainly use SevenRooms for reservations at our bar and restaurant. I love that guests can book online, which means fewer phone calls for us. It manages tables and turnover effectively. SevenRooms is definitely one of the best reservation systems I've used. It's very user-friendly with lots of great features! The automated emails and auto taggings are fantastic, and the upgrades are excellent for generating additional revenue. A lot of the upgrades are prepaid, allowing guests to choose them before visiting, which boosts our revenue. The auto tags and automated emails help us offer additional bookings for our other venues. We also use it to send birthday offers to guests, bringing in more covers. Overall, it's easier to use and more comprehensive than other systems I've tried. The initial setup was quite easy too. **What do you dislike about SevenRooms?** Sometimes there are bugs in the reporting side of things which makes it harder to pull specialized reports without having to pull a huge amount of data but that is a small niggle. **What problems is SevenRooms solving and how is that benefiting you?** SevenRooms reduces phone calls by enabling online reservations, manages tables and turnover, and increases revenue with prepaid upgrades. Auto taggings and automatic emails help in securing additional bookings and catering to guests' birthdays, boosting customer engagement and revenue. ### 2. Versatile Booking Tool with a Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** David G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about SevenRooms?** I like that SevenRooms makes it easy to book, cancel, and modify bookings. The marketing tools are also valuable for attracting customers. I appreciate the variety of options available to book, rebook, seat people, and organize tables and day-to-day operations. The system allows for flexibility, letting me drag bookings to the table map, select bookings to seat, and rearrange tables either automatically or manually. It's versatile, which really helps in managing the restaurant's seating effectively. **What do you dislike about SevenRooms?** Sometimes I believe it has so many features I don’t even know how to use, and maybe having so many features can be confusing if you don’t know how to use it. SevenRooms is like an Android for me, complex and harder to learn, less intuitive I’d say. **What problems is SevenRooms solving and how is that benefiting you?** SevenRooms makes it easy to book, cancel, and modify reservations while providing marketing tools to attract customers. It's versatile, allowing me to easily seat people and organize tables, enhancing daily operations. ### 3. Elevates Guest Experience but Needs Stability Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about SevenRooms?** I like using SevenRooms because it elevates the service experience for our guests. Its ability to confirm reservations and provide real-time updates on table assignments ensures we seat guests in an orderly fashion and assures them they'll get their requested table. I really appreciate its user-friendliness. The table timer feature, which tracks how long a guest has been seated, is particularly valuable as it helps with service efficiency and tracking table turnovers. The initial setup was seamless. **What do you dislike about SevenRooms?** Sometimes there are major glitches which freeze the app for a long time. It happens occasionally, but whenever we try to seat guests, it freezes on the seating page and we have to close the app and try again. That impacts the guest experience a lot, especially when the guest is standing in front of you waiting. **What problems is SevenRooms solving and how is that benefiting you?** I use SevenRooms to ensure guests at Doyle Bar get the right table efficiently, with real-time updates on table assignments and using guest names. The table timer feature helps us with service efficiency and tracking table turnover. As a manager of the Doyle Bar, I can trust that my team has extra support with the SevenRooms app so they can be on top of ensuring our guests have an amazing experience. ### 4. Flawless Booking System with Superior Guest Management **Rating:** 5.0/5.0 stars **Reviewed by:** Emilio G. | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about SevenRooms?** I appreciate SevenRooms for its flawless waitlisting system that helps us keep track of guest names and allows for a seamless flow between the host and the floor manager. The ability to contact guests without the hosts leaving their station is a standout feature, preventing disruptions and making interactions with guests smoother. I also like how we can see the number of guests on the waitlist, the duration of their wait, and easily identify VIPs who require priority handling. These features help our team function efficiently in our luxury cocktail bar. **What do you dislike about SevenRooms?** Working in a hotel with multiple venues means we sometimes have to swap between outlets to find certain guests. It would be amazing to be able to locate a guest, regardless of the outlet you are logged into. My outlet is fairly small so it was quite easy, however, for larger outlets it could prove quite challenging, especially in restaurants where the table plan could often change. **What problems is SevenRooms solving and how is that benefiting you?** SevenRooms keeps track of guest names and enhances communication between team members. Its waitlist system is flawless, and the guest contact feature prevents hosts from leaving their station, improving efficiency. ### 5. Streamlined Booking Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Shannon H. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about SevenRooms?** I really like how SevenRooms allows us to use tracking links to measure revenue against campaigns and sources. It's very streamlined and lets us consolidate all of our information regarding reservations and revenue. The initial setup was really good; the account team worked with us a lot to make the setup seamless. **What do you dislike about SevenRooms?** I'm finding it a bit challenging that we can only track if our ads take users straight to the landing page. Many customers want to browse our website before booking, and we lose tracking at that point. It would be ideal if we could force a custom confirmation page when someone makes a booking. Also, it would be good if we could further customize certain email marketing automations. **What problems is SevenRooms solving and how is that benefiting you?** SevenRooms streamlines our reservation management, consolidates the info, and helps attribute revenue to campaigns, which is vital given our investment in marketing. ### 6. Centralized Guest Data with Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about SevenRooms?** I love how easy the user interface is on SevenRooms. On the back end, it's very clean and sleek, allowing me to really extract any piece of information I could possibly want and create easy-to-follow reporting. The initial setup is very easy too. I'm responsible for setting up new vendor venues multiple times a year, and I always find it very straightforward. The team is great with helping. **What do you dislike about SevenRooms?** SevenRooms is a little bit too complex. Sometimes it shows too many options on the reservation screen when you first open it. I think it'd be interesting to narrow down to the essence of the information that's used at the door and then be able to access the other information somewhere else. **What problems is SevenRooms solving and how is that benefiting you?** I use SevenRooms to centralize guest data from various CRMs, making it easier to track and filter reservations in one place. ### 7. Best-in-Class Reporting, Intuitive Features, and Outstanding Chat Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about SevenRooms?** The reporting feature is second to none, with the help of some AI tools that massively help with benchmarking the venues by area of the City. The service features are very smooth and intuitive for the team, great success! Also, the team is really lovely and their chat is the best I have ever experienced in terms of helping with setting up literally anything, **What do you dislike about SevenRooms?** Their Marketing tools are not as powerful as other softwares **What problems is SevenRooms solving and how is that benefiting you?** Sevenrooms is solving the payment integration in the best possible way, with the third party handling being very helpful. The performance of our teams have been the best ever since training them in depth on how to make the most of the tools. Price point is quite competitive to other providers indeed. ### 8. Smooth Navigation with Solid Sorting and Adaptability **Rating:** 5.0/5.0 stars **Reviewed by:** Georges Youssef M. | Venues Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about SevenRooms?** Smooth and easy to navigate, with solid data sorting and good adaptability. **What do you dislike about SevenRooms?** no to flexibile when operating large venues or managing separate venue layouts within one location. **What problems is SevenRooms solving and how is that benefiting you?** Consumer data, revenue analytics, table allocation, and reports. ### 9. Efficient Reservation Management, Needs Better Marketing **Rating:** 2.5/5.0 stars **Reviewed by:** Andre d. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about SevenRooms?** I like SevenRooms because it's efficient, easy to train, and helps organize things. **What do you dislike about SevenRooms?** I think what could be improved is understanding how to move it around, and it's a little cumbersome when we have to move tables. The onboarding for new hires is not easy. I wish it was a little bit more user-friendly. **What problems is SevenRooms solving and how is that benefiting you?** I use SevenRooms to help with reservations. It's efficient, easy to train, and helps organize. ### 10. Effortless Reservation Confirmations and Booking **Rating:** 5.0/5.0 stars **Reviewed by:** Axel M. | Food & Beverage Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about SevenRooms?** How easy it is to confirm and make reservations. **What do you dislike about SevenRooms?** Probably some missing features that OpenTable has. **What problems is SevenRooms solving and how is that benefiting you?** Blocking shifts, pacing guests, creating special events for wine dinners or holidays. ### 11. Essential for Reservations but Needs Speed Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Nate J. | Marketing and Events Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about SevenRooms?** I like the offers feature in SevenRooms, which we use for our events. It is trackable within our marketing, so we know where our bookings come from. **What do you dislike about SevenRooms?** It is slow and clunky. To load a page takes too long. **What problems is SevenRooms solving and how is that benefiting you?** SevenRooms is necessary for booking and tracking where our reservations come from, especially for events. ### 12. Excellent Guest Detail and Helpful Floorplan Layout **Rating:** 5.0/5.0 stars **Reviewed by:** Inez O. | Hospitality Fraud Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about SevenRooms?** The level of guest detail captured, along with the floorplan layout, is very helpful. **What do you dislike about SevenRooms?** There’s nothing I dislike about it, other than the fact that it can sometimes take a while to load. **What problems is SevenRooms solving and how is that benefiting you?** Knowing where tables are in the restaurant and getting all details on a guest to support our investigations ### 13. Powerful Access Rules and Reporting with Plenty of Management Options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about SevenRooms?** Some of the best features are Access Rules and reporting, easy to manage with lots of options. **What do you dislike about SevenRooms?** It's missing a lot of options. Waitlists and guestlist options are very bare bones. **What problems is SevenRooms solving and how is that benefiting you?** We're able to use Access Rules to run several sites at the same time. ### 14. SevenRooms Puts Guest Data Front and Center for Personalized Hospitality **Rating:** 5.0/5.0 stars **Reviewed by:** Derin O. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about SevenRooms?** SevenRooms does a great job of putting guest data front and center. The platform makes it easy to understand customer preferences and deliver more personalized, high-touch hospitality experiences. **What do you dislike about SevenRooms?** The setup and onboarding process can take some time, and certain features may feel overwhelming at first for smaller teams. **What problems is SevenRooms solving and how is that benefiting you?** SevenRooms solves the problem of disconnected guest data and limited visibility into customer behavior. By centralizing reservations, profiles, and preferences, it helps improve service, increase repeat visits, and build stronger guest relationships. ### 15. Dynamic Guest Data That Helps Restaurants Maximize Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about SevenRooms?** Sevenrooms captures guest data and makes it dynamic for restaurant owners to use and maximize business. **What do you dislike about SevenRooms?** I wish it was more guest facing, I know its in the works with the door dash reservation options. **What problems is SevenRooms solving and how is that benefiting you?** Maximizing cover counts in the restaurants ### 16. No Cover Fees, Smart Auto Tags, and Reliable Auto-Charging for Cancellations **Rating:** 4.0/5.0 stars **Reviewed by:** julie h. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about SevenRooms?** No Cover Fees. Auto Tags. Auto-charge guests when the cancellation policy is violated. **What do you dislike about SevenRooms?** It didn't integrate with our POS system. There isn't an app for customers to use. **What problems is SevenRooms solving and how is that benefiting you?** We no longer use SevenRooms. ### 17. Ease of use & seamless integration **Rating:** 5.0/5.0 stars **Reviewed by:** Todd W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about SevenRooms?** I find that SEVENROOMS has all the functionality necessary to successfully operate a busy restaurant **What do you dislike about SevenRooms?** My customers are not familiar with the reservation platform so we still need to maintain our OpenTable acct & integrate **What problems is SevenRooms solving and how is that benefiting you?** Not only does it function as a reservation platform but helps maintain great historical data of our clients which is easily accessible to my staff **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms, Todd. We are grateful for your support, and we’re here for whatever you need at anytime! ### 18. User-Friendly and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about SevenRooms?** Very user-friendly and easy to navigate. **What do you dislike about SevenRooms?** The app version is limited. Need to add more functionality. **What problems is SevenRooms solving and how is that benefiting you?** As a fast-paced restaurant, having to control seating flows are very helpful ### 19. Slimline, Clear Reporting That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Bhavna B. | Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about SevenRooms?** The reporting is very slimline and clear **What do you dislike about SevenRooms?** Slow connnection and intergration. Very expensive. **What problems is SevenRooms solving and how is that benefiting you?** Very slow response. ### 20. SevenRooms Helps You Truly Get to Know Your Guests **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about SevenRooms?** I like that SevenRooms is all about getting to know your guests, not just managing bookings **What do you dislike about SevenRooms?** It’s great once it’s running well, but it’s not the most “plug and play” tool out there. **What problems is SevenRooms solving and how is that benefiting you?** For me, the big benefit is having all that guest insight in one place—it makes it easier to recognise regulars ### 21. Great System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about SevenRooms?** It is hard to find old contacts when they return to secure a new reservation. **What do you dislike about SevenRooms?** being able to secure a booking and then another one is hard if if the group has two. It wont let you edit the name. It merges them together like one reservation. **What problems is SevenRooms solving and how is that benefiting you?** organization between depts. **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms. We are grateful for your support, and we’re here for whatever you need at anytime! ### 22. Most versatile, one stop shop solution for your Fine Dining Restaurant, Club, Bar or a Lounge. **Rating:** 4.5/5.0 stars **Reviewed by:** Roshaan P. | Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2024 **What do you like best about SevenRooms?** The level of command on data that Sevenrooms provides to its user is unmatched and it does it so effectively while keeping the UI as simple and users friendly as possible. **What do you dislike about SevenRooms?** The incompatibility with Android OS is the only drawback that comes to my mind. **What problems is SevenRooms solving and how is that benefiting you?** As I was a reservations manager, I would occasionally had to assign guest and remove them or move them to other tables depending on the situation in the club. In Sevenrooms all of this can be done by a mere drag and drop. The second thing I would mention are the tags. They are created so thoughtfully that the data is segregated in a perfect way. The access levels they give you that level of command that if you want someone to see the whole bookings but only hide the mobile of numbers of guests you can do that. **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms, Roshaan. We are grateful for your support, and we’re here for whatever you need at anytime! ### 23. SevenRooms: The Powerhouse We Can’t Live Without **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra W. | Group Revenue Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about SevenRooms?** We have been using SevenRooms extensively across our entire company, and it has become an indispensable tool for us. The seamless integration with our existing systems has made it incredibly efficient to manage daily operations, from reservations and guest profiles to marketing campaigns. The platform's intuitive design and functionality ensure that everything runs smoothly, making it a pleasure to use on a daily basis. What truly sets SevenRooms apart is its exceptional customer support. The team is consistently responsive and knowledgeable, providing assistance whenever needed, which is crucial in the fast-paced hospitality industry. Additionally, we admire how SevenRooms continually evolves, consistently introducing new features that further enhance its value. It’s clear that the platform is dedicated to advancing the hospitality space, and we look forward to continuing our partnership as it develops even further. **What do you dislike about SevenRooms?** While I find SevenRooms to be an incredibly effective and efficient platform, there are a couple of areas where I believe it could improve. The first is the learning curve. Given its comprehensive range of features, new users might find it somewhat challenging to navigate initially, especially if they’re not particularly tech-savvy. It takes time to fully leverage all the functionalities, which could be smoother with more intuitive onboarding. Secondly, although the platform's reporting capabilities are good, they could be enhanced with additional filtering parameters. This would allow for more tailored and specific reporting, reducing the need for manual exports and filtering. It would also be advantageous to have a quarterly summary that combines all reports, making it easier and quicker to analyze year-to-date trends. As someone who oversees many brands within one company, having a more visual and digestible reporting format would be immensely helpful, particularly for presenting data effectively. Additionally, I’ve noticed that the Google integration seems to be glitching more frequently, and we’ve had to report several bugs for fixes. Addressing this issue promptly would further enhance the platform’s reliability. Overall, while these areas present opportunities for improvement, they don't detract from the overall value that SevenRooms brings to our operations. **What problems is SevenRooms solving and how is that benefiting you?** SevenRooms really tackles some of the biggest challenges I face in the hospitality industry. It consolidates all my guest data in one place, allowing me to personalize interactions and improve service quality by giving me a complete view of guest preferences and history. The reservation management features streamline the booking process, making it more efficient and reducing errors, which helps me optimize table turnover and manage waitlists smoothly. The CRM integration is crucial for managing guest relationships effectively, and the data analytics and reporting tools provide valuable insights into trends and performance. This information helps me make more informed decisions about pricing and inventory. Additionally, the dynamic pricing and revenue management features are essential for maximizing profitability. Overall, SevenRooms enhances my operational efficiency, improves guest experiences, and drives revenue growth, making my job much easier and more effective. **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms, Alexandra. We are grateful for your support, and we’re here for whatever you need at anytime! ### 24. Own your data, run your business better, **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about SevenRooms?** As a Restaurant CRM platform, and table management tool, it's a very good product, enabling solid performance with integrated marketing, profile management, revenue management tools, inventory optimization, and many other features, e.g. consolidated guest feedback. 7Rooms puts you in charge of your venue marketing data, and is the key to unlocking restaurant revenue management in your venues, and will help operators to have a clearer understanding your guest patterns of "Who buys what, and when?" 7Rooms allows you to add dining to guestroom Reservation flow, enables channel management for venues, generate segmented targeted promotions, create rate hurdles for high demand periods, enforce payments policy, reduce no-shows, implement Inventory controls to maximize duration. And you own the data, support decisions with data not guess work. 7R is also a valuable tool to support compliance in guest allergen management. **What do you dislike about SevenRooms?** TIghter integrations with POS vendors, as the reporting in 7R is highly dependent on strong a POS integration as a standard. Would also want to see more structure as an "end of day" close down process to complement the very strong pre-shift and during shift processes. Would like to see an evoloution of the forecasting tools to have a better projection of forecasted revenues, as currently only possible with a forecast cover projection. Would also like to see 7R develop a market share reporting platform that enables them to log their footprint in key locations and deliver the equivalent of a market penetration index report that allows venues to benchmark their performance against more comparable venues in an anonymised reporting framework, similar to the RGI / MPI reporting in STR for hotels. Otherwise, reporting performance can be slow, but as an evolving product, it's a great tool to help you understand your guest more effectively at a scale that works well for enterprise customers. Would like to see reporting tag filters added to all reports, the ability to track lost business reasons more effectively, and have a better ability to segment guests via tags for communications linked to shift patterns, and hotel guest status as in house or as a walk in customer. **What problems is SevenRooms solving and how is that benefiting you?** Seven Rooms will deliver a comprehensive solution to Restaurant Revenue Management. **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms. We are grateful for your support, and we’re here for whatever you need at anytime! ### 25. Game changing CRM and booking platform **Rating:** 5.0/5.0 stars **Reviewed by:** Edward C. | Head of Creative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about SevenRooms?** Seven Rooms is a very versatile and comprehensive tool perfect for medium to large hospitality operations. From building detailed client profiles, retargeting tools, and guest feedback collection and management - it's the ideal solution for operations, marketing & sales. **What do you dislike about SevenRooms?** We are currently facing some handshake issues bewteen oracle micros and seven rooms for some of our outlets. **What problems is SevenRooms solving and how is that benefiting you?** Building comprehensive client profiles , retargeting, guest relation management **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms, Edward. We are grateful for your support, and we’re here for whatever you need at anytime! ### 26. the best professional crm **Rating:** 5.0/5.0 stars **Reviewed by:** Aya A. | Reservations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2024 **What do you like best about SevenRooms?** the secure data options tthat they provide with the flow chart that can make the whole operation easy **What do you dislike about SevenRooms?** the less options and tasks that the mobile version provide **What problems is SevenRooms solving and how is that benefiting you?** scuring my data from hostess and waitress team , easily sharing payment link and secure the guest card details **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms, Aya. We are grateful for your support, and we’re here for whatever you need at anytime! ### 27. Happy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about SevenRooms?** I really appreciate the user-friendly interface. It’s straightforward and makes it easy for staff to manage reservations and track guest preferences. The customizable features are also a big plus, allowing people to adapt the system to fit their needs and style. **What do you dislike about SevenRooms?** I do think the pricing could be a bit more flexible, especially for smaller establishments. **What problems is SevenRooms solving and how is that benefiting you?** It eliminates confusion and streamlines operations, allowing staff to easily manage reservations, track guest preferences, and handle special requests without the hassle of juggling multiple systems **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms. We are grateful for your support, and we’re here for whatever you need at anytime! ### 28. Beyond Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about SevenRooms?** Unified Guest Data Management and Powerful Reservations and Waitlist Management **What do you dislike about SevenRooms?** While flexible, customizing the platform to specific needs might require technical expertise or additional support. **What problems is SevenRooms solving and how is that benefiting you?** Automation of our new year gala dinner process for our residential guest **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms. We are grateful for your support, and we’re here for whatever you need at anytime! ### 29. SevenRooms should be used in every restaurant **Rating:** 5.0/5.0 stars **Reviewed by:** Denis V. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about SevenRooms?** Our restaurant has been open for 37 years now, and our regular clients have praised our new reservation system for making the reservation process much simpler than before. **What do you dislike about SevenRooms?** You will need to purchase an iPad to set up the floor plan for your business. **What problems is SevenRooms solving and how is that benefiting you?** With SevenRooms, the percentage of no-shows decreases drastically. **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms, Denis. We are grateful for your support, and we’re here for whatever you need at anytime! ### 30. Use it everyday, so helpful and best prosess i have used!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about SevenRooms?** being able to have it on your phone, easy changes being able to send emails via sevenrooms having all contact details on there **What do you dislike about SevenRooms?** not being able to @ people and get a notification maybe? **What problems is SevenRooms solving and how is that benefiting you?** communication via notes emailing and communication via email confrimations **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms. We are grateful for your support, and we’re here for whatever you need at anytime! ### 31. I like a company that listens to their clients needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. | Marketing and Promotions Manager, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about SevenRooms?** The upgrades ont he app really made it user friendly **What do you dislike about SevenRooms?** The app was little hard to function but the new upgrades are great. **What problems is SevenRooms solving and how is that benefiting you?** When they changed the app to mass upload it was awesome. **Official Response from Brittany Olivar:** > We really appreciate your feedback on SevenRooms, Andrew. We are grateful for your support, and we’re here for whatever you need at anytime! ### 32. SevenRooms it's an easy and versatile platform **Rating:** 4.5/5.0 stars **Reviewed by:** Giulia M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SevenRooms?** Seven Rooms is very intuitive to use ( I use the desktop version) . The tag system is very efficient and fun to implement. It allows to taylor the specific needs of the restaurant to the platform, and makes communication between the reservation team and host team way easier and immediate. The research tab is very well made and handy. The area with most potential is the back end, where you can create programs, rules, track regular and offer perks, etc. I'm still exploring the full potential after more than a year of using it. **What do you dislike about SevenRooms?** SevenRooms has some things that need improving, but they are definitely doable. The interface is somentime a bit clunky, and some cool features are only implemented in one of the versions (ipad or desktop), but not both. More that once the support team wasn't able to help further than the FAQs in the help section. I also would love to have a version for android for phones. **What problems is SevenRooms solving and how is that benefiting you?** SevenRooms is a reliable reservation platform. It allows many quick solutions that are essential for busy reservation agent. For example, it allows us to send a link for credit card details to secure a reservation, without having to ask over the phone. It also allow us to upsell products and directly charge. Another feature is to create offers for special days (i.e. Valentine's) and be able to push those offers directly through the reservation process. **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Giulia. We are grateful for your support, and we’re here for whatever you need at anytime! ### 33. SEVENROOMS **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha V. | Freelance Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SevenRooms?** The app is well designed, intuitive and user friendly. With it, you can easily create reservations, manage tables, book events and keep track of customer data. All in all, I highly recommend SEVENROOMS software app for restaurants and nightclubs looking to run their operations. **What do you dislike about SevenRooms?** While I think the SEVENROOMS software app is a great platform for restaurant management, I do have some criticisms. The app could benefit from additional customization options to better tailor it to the specific needs of the restaurant. Additionally, while reservations and events can be easily booked, there are no easy ways to view or manage customer history. However, overall the app still provides a great service for restaurants and I would still highly recommend it. **What problems is SevenRooms solving and how is that benefiting you?** SEVENROOMS software app helps restaurants to run their operations and increase efficiency. By quickly and easily managing reservations, tables, events, and customer data, the app provides great customer service, alerting staff when a reservation has been made or when a table needs to be filled. This helps ensure customer satisfaction and maintain customer loyalty. All of this helps to improve operations and increase customer loyalty, which is beneficial for any restaurant **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Samantha. We are grateful for your support, and we’re here for whatever you need at anytime! ### 34. SevenRooms is the backbone and workhorse of our business **Rating:** 4.5/5.0 stars **Reviewed by:** Adam S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about SevenRooms?** The up-to-date scrolling bar is an absolute lifeline for us as we move through reservations. This, combined with the automatic refresh, keeps us on our A-game throughout the day to be sure reservations are running smoothly and time is being well-utilized. **What do you dislike about SevenRooms?** One thing I am not a big fan of is that the desktop view of SevenRooms versus the ios version is very different in terms of usability. The lack of an automatic refresh on the desktop version of the application makes it a detriment to our business. **What problems is SevenRooms solving and how is that benefiting you?** SevenRooms helps us on a day-to-day basis by inputting reservation data, as well as keeping us well-informed and up-to-date for upcoming reservations. Movement of reservations between tables is effortless. Extending or shortening existing reservations is also a breeze. Communication between us and the customer couldn't be more simple either. **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Adam. We are grateful for your support, and we’re here for whatever you need at anytime! ### 35. Great Experience with SevenRooms **Rating:** 5.0/5.0 stars **Reviewed by:** Sasha S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SevenRooms?** It is one of the best reservation systems I have used: previously used opentable and resdiary. The ability to customise your system to your needs is brilliant. There are also a lot of processes you can automate such as upgrades etc, which leaves more time for you to personally deal with guests. **What do you dislike about SevenRooms?** There is very little I do not like about SevenRooms, if I were to Nitpick I would say the ability to be able to book packages that use multiple venues automatically from one booking widget. **What problems is SevenRooms solving and how is that benefiting you?** We get a high volume of enquiries and bookings and Seven rooms takes a lot of that burden on, through automated processes. It has also dramatically affected our prereservation sales through upgrades and packages. **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Sasha. We are grateful for your support, and we’re here for whatever you need at anytime! ### 36. Almost everything you need **Rating:** 4.5/5.0 stars **Reviewed by:** Lex H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SevenRooms?** The level of customization and the rapid rate of response for technical support **What do you dislike about SevenRooms?** The website lacks some features that the iPad app has, and the discrepancies makes it difficult to work from home. For example, needing a postal/zip code for credit cards, when the app doesn't require them. On the mobile version of the website, you can't delete a table block. For the app, only showing one or two tags from the guest profile in the top bar of a reservation when there is a significant amount of space to show more. **What problems is SevenRooms solving and how is that benefiting you?** Allowing tailored availability for all occasions makes my job much easier. The custom auto tags also help track things that would be exhausting to track manually. **Official Response from Stephanie Schalow:** > Lex, thank you for your feedback! We've passed it along to our product team. We recently released a new view on mobile called Pre-Shift that surfaces all Reservation and Client Profile tags in one view for the shift. We'd love to hear if this has solved your problem with only seeing a few tags or learn more about what would help. ### 37. Efficient & User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Lisette H. | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SevenRooms?** What I like the best about SevenRooms is that I can easily make reservations for my executives and add any specific notes that I need to let the restaurant staff know. **What do you dislike about SevenRooms?** What I dislike about SevenRooms is that I do not have the availability to override making reservations for certain dates/times when the restaurant is booked. I end up emailing the Executive Assistant to our VP of F&B to input the reservation for me which is an additional step. **What problems is SevenRooms solving and how is that benefiting you?** SevenRooms is allowing me to easily make restaurant reservations for my executive without having to reach out to the restaurant staff directly to book and notify them of who will be joining him for the reservation. **Official Response from Stephanie Schalow:** > Lisette, thank you for your feedback! With certain permissions, overbooking is possible. You may want to speak to your account administrator to understand whether these capabilities should be available to you. ### 38. Easy onboarding, great expertise **Rating:** 5.0/5.0 stars **Reviewed by:** Christie H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about SevenRooms?** People are helpful and it's easy to get solutions for problems. It would be good to offer more training programs to help countries experiencing high staff turnover, however, as self-guided training may be less effective. **What do you dislike about SevenRooms?** Teams have to be good with self-management of the system and may be difficult to use for teams that are not primarily English-speaking. Teams would need to self-appoint a superuser to continue to ensure the system functions are being fully utilized in the back-end. **What problems is SevenRooms solving and how is that benefiting you?** Definitely helping solve the problem of inflexible reservation systems. With the fully self-customizable back-end, it allows restaurants to take back control of their policies and terms without needing to wait for others or require downtime. **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Christie. We are grateful for your support, and we’re here for whatever you need at anytime! ### 39. Very easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Krisztina B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SevenRooms?** Very easy to use, I like that you can google search clients, that you can see their previous visits history. It helps us to have a better understanding about the guest. **What do you dislike about SevenRooms?** Don't have anything to mention. Maybe the fact that it's not possible to set up two separate cancellation policies for two different sizes of parties.if that could be changed that would be a good help. **What problems is SevenRooms solving and how is that benefiting you?** Easier to handle reservations, to run the booking.A better system, better service. We can be more productive, easier to see through the whole booking. Easier to find the guests when running the book. **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Krisztina. We are grateful for your support, and we’re here for whatever you need at anytime! ### 40. Stress-freeing **Rating:** 5.0/5.0 stars **Reviewed by:** Facundo S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SevenRooms?** I love how helpful SevenRooms is in the division of my different email accounts and how wonderfully I can assign various inquiries to my peers. It is the best that I found after trying several platforms. **What do you dislike about SevenRooms?** I wouldn't say I like that; sometimes, I get confused with the "Closed" option. I would recommend changing how 'Closed' inquiries work and making it more user-friendly. **What problems is SevenRooms solving and how is that benefiting you?** SevenRooms is solving our problem with the division of reservations for each restaurant. I am much more productive, and I can differentiate between time-sensitive inquiries and those that can wait a minute or two. **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Facundo. We are grateful for your support, and we’re here for whatever you need at anytime! ### 41. The best out there **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio P. | Restaurant Reservations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SevenRooms?** 7R is a comprehensive and reliable platform, versatile enough for a bespoke user/customer experience. Analytic tools are also impressing and their support is super efficient. It's the best CRM out there. **What do you dislike about SevenRooms?** At times it feels like support answers with templates (possibly because of the sheer volume of enquiries they receive), however, it feels a bit impersonal. Sometimes the answer should he less elaborate and straight to the point. **What problems is SevenRooms solving and how is that benefiting you?** Identifying customer preferences immediately with the colourful tags. Micromanaging the web inventory to maximise covers Targeted Auto campaigns to create return and retention **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Antonio. We are grateful for your support, and we’re here for whatever you need at anytime! ### 42. I live on 7R **Rating:** 5.0/5.0 stars **Reviewed by:** Jenifer W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2023 **What do you like best about SevenRooms?** Seven rooms is very user friendly. It's the open table for membership clubs. The biggest challenge is integrating the system into our existing club system. **What do you dislike about SevenRooms?** Not being able to integrate with Jonas Doesn't always work with the apps that we have in place and members get frustrated I would like to see improvements on the members' end **What problems is SevenRooms solving and how is that benefiting you?** 7r helps me plan the night in an organized way, but members can't cancel their reservations using the system if they are on the app. I can increase business if this was fixed. **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Jenifer. We are grateful for your support, and we’re here for whatever you need at anytime! We've passed your feedback along to the product team. ### 43. Makes reservations and contacting guests easier **Rating:** 5.0/5.0 stars **Reviewed by:** Kevan H. | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about SevenRooms?** It is easy to use and allows you to save lots of i formation about guests. Gives the ability to link guest history through different venues. **What do you dislike about SevenRooms?** Not really much that I dislike. maybe the fact that for multiple venues guests could be listed as vip but there is t a requirement to be more specific **What problems is SevenRooms solving and how is that benefiting you?** It allows me to keep track of history of guests and information about them as well as their spending habits. It also allows me to presell items ahead of time and charge for missed reservations **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Kevan. We are grateful for your support, and we’re here for whatever you need at anytime! ### 44. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Pankaj K. | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about SevenRooms?** One of the best booking app, never get flaunted and never stopped working. Booking system is very easy and easy to learn all. One of the best app for booking system **What do you dislike about SevenRooms?** When we put the waiting line on seven rooms sometimes it hang, works very slow, also signal problem, also can't take bookings without email should be fine with just email **What problems is SevenRooms solving and how is that benefiting you?** It's solving lots of booking issues, benefits alot and makes booking easier. You can do much more advance booking, you can cancel anytime can give updates and all **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Pankaj. We are grateful for your support, and we’re here for whatever you need at anytime! ### 45. SevenRooms **Rating:** 4.0/5.0 stars **Reviewed by:** Jenna S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2023 **What do you like best about SevenRooms?** SevenRooms algorithm makes my job much easier! The tags are a great quick visual reminder abou reservation details which I appreciate very much working in a fast paced environment. **What do you dislike about SevenRooms?** SevenRooms will sometimes auto assign to a table with guests still sitting there when there is an open table of the same size in the same area. **What problems is SevenRooms solving and how is that benefiting you?** Maintaining reservation details to ensure we are meeting our guests needs. The survery sent out the next day is another great tool for feedback we wouldn't receive otherwise. **Official Response from Stephanie Schalow:** > Thank you for your feedback, Jenna! If possible we'd love to speak to you to get a better sense of what's happening regarding table auto-assignment. ### 46. Seven rooms is great **Rating:** 5.0/5.0 stars **Reviewed by:** Brad S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2023 **What do you like best about SevenRooms?** Makes most of our small restaurant helps us organize the whole night even spaces out a Reservations so servers don't get to seatings at once. Never seen another system that does this. **What do you dislike about SevenRooms?** Nothing they are constantly adding new features that I didn't even know we needed, but makes everything more Smooth. **What problems is SevenRooms solving and how is that benefiting you?** Organization of reservations and handling online bookings simplifies everything. Helps us get our Max seatings every night. Our reservations have gone up since using. **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Brad. We are grateful for your support, and we’re here for whatever you need at anytime! ### 47. Amazing reservation system with all the bells and whistles **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin P. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SevenRooms?** Seven Rooms has greatly optimized our dining room having reservations smoothly implemented and maximizing our revenue big time. It's ease of use and full features help make reservations so powerful. **What do you dislike about SevenRooms?** Seven Rooms is so powerful that I don't think we can ever go elsewhere. **What problems is SevenRooms solving and how is that benefiting you?** Seven Rooms helped us optimize reservations, eliminate the cancellations that were plaguing us, and helped pack our dining room for better turnover of covers. **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Benjamin. We are grateful for your support, and we’re here for whatever you need at anytime! ### 48. Best Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ayanna F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about SevenRooms?** The way the system works makes it easy for both customers and owners to keep track and keep up to date. **What do you dislike about SevenRooms?** Due to using being based in the UK, the time difference does get in the way of things especially if you need to get in contact with someone over the phone. I do also feel like they should have more videos of how a business definitely **What problems is SevenRooms solving and how is that benefiting you?** Taking reservations, getting feedback from our clients, and keeping them updated. Allowing us to connect with customers and allowing them to give us feedback on there experiences with us good and bad. **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Ayanna. We are grateful for your support, and we’re here for whatever you need at anytime! ### 49. great **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia P. | Technical Recruiter , Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about SevenRooms?** it's a great form of keeping track of reservations and i love all the features it offers for organization **What do you dislike about SevenRooms?** that there's isn't a lot of people using it and utilizing its features... how can you get more users on the app ? maybe a marketing thing? **What problems is SevenRooms solving and how is that benefiting you?** it is very organized and i love where u make make changes easily and effortlessly **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Patricia. We are grateful for your support, and we’re here for whatever you need at anytime! ### 50. I check SevenRooms regularly throughout the day. **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2023 **What do you like best about SevenRooms?** I get instant updates on how the covers are coming in, what tables are getting sat. Any information about the customers preferences are readily available. SevenRooms is far more detailed. **What do you dislike about SevenRooms?** I have not experienced any down sides to using SevenRooms. The app works great. I feel that it exceeds my expectations. I wouldn't know how to improve the app. **What problems is SevenRooms solving and how is that benefiting you?** Managing the flow of the kitchen based on the number of reservations and how they are coming in, as well as how long they occupy the tables. Once I became familiar with SevenRooms, my level of productivity rose. **Official Response from Stephanie Schalow:** > We really appreciate your feedback on SevenRooms, Richard. We are grateful for your support, and we’re here for whatever you need at anytime! ## SevenRooms Discussions - [Does SevenRooms have an app?](https://www.g2.com/discussions/does-sevenrooms-have-an-app) - 2 comments, 1 upvote - [What is UCS used for?](https://www.g2.com/discussions/what-is-ucs-used-for) - 1 comment - [View SevenRooms pricing details and edition comparison](https://www.g2.com/products/sevenrooms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A15%3A58+-0500&secure%5Bsession_id%5D=243231cc-211d-43ff-bd1b-5e7962b8b9c9&secure%5Btoken%5D=690c9a682ed2d4d1ed4cdee6448a2afae8b22743bd0d8cf0a55fdfac82ed7ef3&format=llm_user) ## SevenRooms Integrations - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## SevenRooms Features **Administration** - Accounting - Marketing Tools - Employee Management - Guest Profiles **Platform Basics** - Reporting - Interoperability **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Customer Data and Insights** - Customer Analytics - Customer Database - Customer Segmentation **Analytics** - Reports & Analytics - Predictive Analytics - Feedback Management - Market Intelligence **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Campaign Management** - Marketing Automation - Email Marketing - SMS & Push Notifications **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations **Engagement and Retention** - Offers Management - Rewards Program - Reputation Management **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration and Compliance** - Analytics and Reporting - Integrations - Compliance and Consent Management **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top SevenRooms Alternatives - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (349 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,255 reviews)