[ Hostie Reviews ](https://www.g2.com/products/hostie/reviews) [ Hostie Reviews ](https://www.g2.com/products/hostie/reviews) # Hostie Pricing Overview [Editedit](https://my.g2.com/hostie/pricings) Free Trial ## Hostie Pricing Key Insights Last updated on Jul 29, 2026 * * * Hostie offers **3 pricing editions** , starting from **$199** to **$599**. Hostie pricing tiers are designed to support different usage levels and team sizes. Hostie also offers a **free trial**. Compare the Hostie pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Hostie AI** for **custom pricing**. * * * Essentials — $199 / 1 Location Per Month Premium — $399 / 1 Location Per Month Hospitality Plus — $599 / 1 Location Per Month Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Essentials $199.00 1 Location Per Month For walk‑in restaurants that need reliable answering and quick guest follow‑ups. - Automated call answering - Text any link - Notifications for team - Standard customization - 30 prompts - Live transcripts - Operator app Show More Premium $399.00 1 Location Per Month For full-service restaurants with reservations that need all communication in one place. - Full reservation integrations - Automated event planning - Unlimited customization - 24/7 support - Event management integrations - 20 languages Show More Hospitality Plus $599.00 1 Location Per Month For full-service restaurants with reservations that need all communication in one place. - Hospitality group cross-booking - Enterprise level insights - White glove support - Marketing features - Product team support Show More Pricing information for Hostie is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Hostie must be conducted with the seller. Pricing information was last updated on December 18, 2025 Show More ## Hostie Pricing FAQs Generated using AI Is Hostie free, or does it offer a free trial? Hostie does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Hostie cost in 2026? According to G2 data, Hostie pricing in 2026 starts at $199.00 and can reach $599.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Hostie AI's official pricing page for the most current details. Who is Hostie pricing best suited for? Hostie's pricing is best suited for small-business and mid-market restaurants and hospitality groups, the dominant segments among G2 reviewers. Small-business operators in restaurants and hospitality — particularly those with lean front-of-house teams — consistently report the highest satisfaction, using Essentials or Premium to replace dedicated phone staff. G2 reviews of Hostie from multi-location operators and hospitality groups point toward Hospitality Plus, citing cross-booking and enterprise insights as differentiators. The Premium tier at $399/month draws the strongest endorsement from full-service restaurants needing reservation integrations and multilingual support. Budget-constrained single-location operators with low call volume may find Essentials sufficient to start. What are the key differences between the free and paid versions of Hostie? Hostie offers no permanent free tier, but a free trial is available for evaluation. Hostie's paid plans start at $199/month (Essentials), covering automated call answering, live transcripts, team notifications, and 30 customization prompts — suited for walk-in restaurants. The $399/month Premium tier adds full reservation integrations, event planning automation, unlimited customization, 20-language support, and 24/7 support, unlocking capabilities G2 reviewers highlight as critical: multilingual handling and reservation system connectivity. Hostie's $599/month Hospitality Plus tier adds enterprise insights, cross-booking across hospitality groups, marketing features, and white-glove support. The trial provides a time-limited window to evaluate Hostie's core call-handling before committing to a paid tier. Is Hostie considered good value for its pricing? G2 reviewers rate Hostie at 4.9/5 across a large volume of reviews, with recurring themes around recovered revenue from missed calls, reduced labor costs, and 24/7 coverage. Multiple G2 users explicitly frame Hostie's pricing as offset by measurable operational gains — one mid-market reviewer notes Hostie eliminates dedicated phone staff while capturing previously lost reservations. Small-business hospitality operators report handling 80–90% of calls automatically. The lone negative review cites AI accuracy issues, a meaningful caveat. For restaurants with high call volume, Hostie's pricing structure on G2 reflects strong cost-to-value alignment. Lean-staffed or low-volume operations may find the $199/month Essentials entry point harder to justify. ## Top-Rated Alternatives [ ![Connecteam](https://images.g2crowd.com/uploads/product/hd_favicon/b4756bff91de7c0d3a6676272a368c98/connecteam.svg "Connecteam") Connecteam 4.6/5(3,505) ](https://www.g2.com/products/connecteam/reviews) [ ![Restroworks Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-restaurant-pos.svg "Restroworks Restaurant POS") Restroworks Restaurant POS 4.8/5(1,311) ](https://www.g2.com/products/restroworks-restaurant-pos/reviews) [ ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ View All Alternatives ](https://www.g2.com/products/hostie/competitors/alternatives) ## Hostie Pricing Reviews (2) ![Bruno M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruno M.") BM Bruno M. Vice President, IT Restaurants Mid-Market (51-1000 emp.) 12/16/2025 "Hostie Delivers 24/7 Reliability and Efficiency for Restaurants" 5/5 What do you like best about Hostie? Hostie ensures we never miss a call by answering 24/7, including during peak hours, evenings, and holidays. This allows us to capture orders and reservations that would otherwise go unanswered or be lost to competitors. By eliminating missed calls, Hostie directly helps recover lost revenue from phone inquiries and reservations that were previously unhandled. Hostie also reduces labor costs by removing the need for dedicated staff to manage phones. It efficiently handles routine inquiries such as hours of operation, menu questions, and reservations without additional staffing, overtime, or training expenses. The platform integrates with our restaurant technology stack, enabling it to manage bookings and orders while keeping menus and operating hours accurate and up to date automatically. Finally, Hostie delivers consistency and operational efficiency by providing accurate, reliable information on every call. This allows our in-store teams to remain focused on guest experience rather than being pulled away to answer the phone. Review collected by and hosted on G2.com. What do you dislike about Hostie? As with any AI-based system, an efficient and scalable approach to identifying gaps and refining AI prompts must be clearly defined. Regular review of interactions is necessary to quickly pinpoint improvement opportunities and continuously train the system to deliver accurate, on-brand responses. Without a structured and efficient refinement process, AI performance can decline over time as menus, policies, and guest expectations evolve. Establishing this framework upfront is critical to maintaining high-quality interactions and long-term value from any AI solution. I would like to see Hostie develop this further on how to have AI play more of a role in identifying the gaps and recommendations where I could quickly review and approve new prompts. Review collected by and hosted on G2.com. What problems is Hostie solving and how is that benefiting you? refocusing staff attention to the guests in the restaurant and helping capturing revenue that would of been loss due to missed calls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Sherry M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherry M.") SM Sherry M. General Manager Small-Business (50 or fewer emp.) 12/17/2025 "Efficient and Reliable" 4/5 What do you like best about Hostie? What I value most about HOSTIE is the efficiency and dependability it adds to restaurant operations. It streamlines the service experience by allowing hosts and managers to focus on guests, while HOSTIE takes care of inquiries such as business hours, reservation procedures, and addresses straightforward issues like reservation cancellations. The customer service team at HOSTIE is wonderful too - they check in for any updates, send out success reports and work as a team to make sure it’s consistently improving. So far we are happy with our partnership with them! Review collected by and hosted on G2.com. What do you dislike about Hostie? In the future, I would really like to see a direct partnership with Open Table, as this would allow us to fully take advantage of all the available features. While some people are still hesitant about interacting with a robot, I believe that, over time, this will become more accepted. However, it's important to ensure that people still have the option to speak with a real person, as that remains valuable. Review collected by and hosted on G2.com. What problems is Hostie solving and how is that benefiting you? Hostie has enabled my management team and me to be more engaged in our operations and service by addressing real-time issues that can often be tedious. Review collected by and hosted on G2.com. Show More Response from Randall Hom of Hostie [Editedit](https://www.g2.com/survey_responses/hostie-review-12110563/official_response/edit) Hi Sherry, thanks a bunch for the review! We'd love to dig deeper into what you mean by "direct partnership with OpenTable", since we do have an official partnership with them. Feel free to schedule some time with your Customer Success Manager to discuss more. 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