The burden it removes from our employees.

What I value most about HOSTIE is the efficiency and dependability it adds to restaurant operations. It streamlines the service experience by allowing hosts and managers to focus on guests, while HOSTIE takes care of inquiries such as business hours, reservation procedures, and addresses straightforward issues like reservation cancellations. The customer service team at HOSTIE is wonderful too - they check in for any updates, send out success reports and work as a team to make sure it’s consistently improving. So far we are happy with our partnership with them!

Hostie ensures we never miss a call by answering 24/7, including during peak hours, evenings, and holidays. This allows us to capture orders and reservations that would otherwise go unanswered or be lost to competitors. By eliminating missed calls, Hostie directly helps recover lost revenue from phone inquiries and reservations that were previously unhandled. Hostie also reduces labor costs by removing the need for dedicated staff to manage phones. It efficiently handles routine inquiries such as hours of operation, menu questions, and reservations without additional staffing, overtime, or training expenses. The platform integrates with our restaurant technology stack, enabling it to manage bookings and orders while keeping menus and operating hours accurate and up to date automatically. Finally, Hostie delivers consistency and operational efficiency by providing accurate, reliable information on every call. This allows our in-store teams to remain focused on guest experience rather than being pulled away to answer the phone.