JR
Enterprise (> 1000 emp.)
"Secure and Agile Remote Support, Though Sometimes Slow"
4.5/5
What do you like best about BeyondTrust Remote Support?

In my team, we value that BeyondTrust Remote Support allows us to easily and securely access devices. We can quickly diagnose and resolve issues, reduce response times, and support our branches without traveling. I find it easy to use, and the access controls and session monitoring help keep information secure and control connections. I also liked that the initial setup was very simple and fast. We switched from AnyDesk seeking more stability and security at the enterprise level. Review collected by and hosted on G2.com.

What do you dislike about BeyondTrust Remote Support?

We have had a very good experience, but I think performance and stability could be improved. Sometimes the tool is slow and affects the service we offer. We would also like them to optimize connection times and fluidity. Review collected by and hosted on G2.com.

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4.7 out of 5 · Verified reviews from real users

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