G2

Jeremy N.

President

Small-Business (50 or fewer emp.)

10/13/2026

"Intuitive, High-Speed Remote Access With Seamless Integrations and Strong ROI"

5/5

What do you like best about Splashtop Remote Access?

• Intuitive UI/UX: The clean, user-friendly interface makes navigating remote monitors, file transfers, and resolution settings effortless for both technical and non-technical staff.

• Seamless Integrations: Connects smoothly with our existing tech stack, including SSO (Azure AD, Okta), RMM/PSA tools, and major OS platforms.

• High-Speed Performance: Exceptional connection stability and low-latency 60fps streaming make remote sessions feel like sitting directly at the host machine.

• Unbeatable Pricing & ROI: Delivers enterprise-grade security and features at a fraction of the cost of competitors like TeamViewer or LogMeIn.

• Fast Support & Onboarding: Deployment is straightforward across machines, and customer support is consistently responsive and helpful.

• Smart Automation & Intelligence: Built-in endpoint management, proactive security alerts, and automated patching save our team significant IT overhead. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

• UI / UX: The user interface on desktop and web management portals can occasionally feel slightly dated compared to newer, sleeker SaaS applications.

• Integrations: While core integrations with major PSA and RMM tools exist, the selection of out-of-the-box, niche third-party integrations could be expanded.

• Performance: High-framerate sessions require a consistently stable connection; audio relay or frame rate can drop slightly under low-bandwidth network conditions.

• Pricing / ROI: Tiered feature gating means certain advanced management capabilities require upgrading to higher-tier plans rather than being available as add-ons.

• Support / Onboarding: Initial deployment and setting up unattended access across large, complex multi-tenant environments can require some repetitive manual configuration.

• AI / Intelligence: AI features are currently geared toward basic security and endpoint monitoring; deeper predictive analytics and automated script execution would add significant value. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

Splashtop Remote Access solves the core challenge of secure, high-performance remote work and IT management while significantly reducing overhead costs. By replacing laggy legacy tools and expensive competitors, it delivers low-latency, high-FPS performance that makes remote sessions feel local, backed by an intuitive UI/UX that simplifies multi-monitor management and file transfers for all technical levels. It streamlines workflows by integrating seamlessly with SSO, PSA, and ticketing systems, while smart AI-driven endpoint monitoring and automated patching shift management from reactive troubleshooting to proactive maintenance. Combined with rapid onboarding and responsive support, Splashtop delivers immediate ROI and a lower total cost of ownership without sacrificing enterprise-grade capabilities. Review collected by and hosted on G2.com.