Best Multilingual Customer Support Software - Page 2
Multilingual customer support software products improve the capabilities of contact centers and customer support teams by expanding their reach into international customer populations. Multinational companies with global customers and companies with ambitions to break into foreign markets often require multilingual capabilities to communicate with their growing customer base.
Translation support required by customer service teams must be able to handle the volume of service requests with a quick turnaround on service-level agreements. Multilingual customer support solves this issue using machine translation technology to provide real-time and reliable translation capabilities. Some products may be coupled with post-editing services to provide quality assurance on translation outputs.
Multilingual customer support distinguishes itself from other localization software such as computer-assisted translation software and machine translation software by focusing on providing translation support to customer service teams. The software is designed to integrate with customer service software such as help desk software, live chat software, feedback analytics software, social customer service software, and CRM software.
To qualify for inclusion into the Multilingual Customer Support category, a product must:
Featured Multilingual Customer Support Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Save Money on Multilingual Customer Service ChatLingual’s enterprise multilingual messaging platform enables your service delivery teams to support native-language customer interactions. Assist custo
- 36% Mid-Market
- 36% Small-Business
103 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Molin is a ChatGPT-powered AI Agent that helps customers buy faster while reducing your customer support workload. Molin AI takes customer support for online stores and general websites to a whole
- 75% Small-Business
- 19% Mid-Market
52 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Oscar Chat AI Chatbots & Pop-ups & Livechat Convert more visitors into customers and provide exceptional support with our AI-powered chatbot, live chat agents, and pop-ups. Oscar Chat –
- Marketing and Advertising
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Lingpad is a secure, advanced AI translation tool designed to streamline multilingual customer service and document translation. Our platform empowers businesses to provide seamless multilingual custo
- 50% Mid-Market
- 40% Small-Business
40 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Siena is the leading omnichannel Empathic AI Agent to automate CX with zero human supervision. By seamlessly integrating with your help desk and learning from your existing knowledge sources and proce
- Consumer Goods
- Retail
- 71% Small-Business
- 29% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Voicing AI is an enterprise-grade agentic voice AI platform that transforms business communications through intelligent automation. Our AI agents go beyond basic conversation - they take real actions
- 67% Small-Business
- 33% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ConnectPath CX is a contact center as a service (CCaaS) platform powered by Amazon Connect that combines a full-featured agent call control and supervisor interface with a rich library of cloud servi
- 54% Mid-Market
- 21% Small-Business
6,472 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
PolyAI builds customer-led voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how th
- 50% Enterprise
- 25% Mid-Market
2,553 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Raffle AI is the most secure customer self-service solution. It provides reliable, secure AI Search and Chat Assistants to make your content accessible. Advanced security measures: • Governmental-
- 53% Mid-Market
- 33% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
AptEdge is a Support Engineering AI built for the complex needs of software support teams. AptEdge unifies data from different knowledge bases that support teams use while also understanding the produ
- 100% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
- 100% Mid-Market
4,825 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Fluentic is your AI-enhanced translation solution to offer global customer support. Integrating with customer support platforms like Salesforce and Zendesk, Fluentic automatically translates incoming
- 100% Small-Business
3 Twitter followers
- Overview
- User Satisfaction
- Seller Details
KantanMT provides a sophisticated and powerful Machine Translation solution in an easy-to-use package.
- 100% Small-Business
1,566 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Don’t let language be a barrier when it comes to understanding and delighting customers. Translation Studio translates any object into any language in seconds. Maximize the 1440 minutes in your day b
- 100% Small-Business
1,339 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Aiello Voice Translator (AVT) is an AI‑powered solution designed to eliminate language barriers in hospitality. Offering fast translation in 75 languages, AVT ensures communication between staff and i
