The Top 10 Easiest To Use Multilingual Customer Support Software

See the top Multilingual Customer Support Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

BoldDesk

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.6

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

53%

Mid Market

46%

Enterprise

TextUnited

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.5

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

59%

Mid Market

14%

Enterprise

28%

Typewise

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.3

Ease of Use

Average: 8.9

9.7

Meets Requirements

Average: 9.0

9.7

Customer Segment Breakdown

Small Business

21%

Mid Market

52%

Enterprise

28%

Crowdin

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.6

Ease of Use

Average: 8.9

8.2

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

57%

Mid Market

32%

Enterprise

11%

MaestroQA

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.9

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

17%

Mid Market

54%

Enterprise

29%

Lokalise

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.2

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

40%

Mid Market

46%

Enterprise

14%

Language IO

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.3

Ease of Use

Average: 8.9

8.8

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

22%

Mid Market

54%

Enterprise

24%

Helpshift

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.7

Ease of Use

Average: 8.9

8.7

Meets Requirements

Average: 9.0

8.4

Customer Segment Breakdown

Small Business

22%

Mid Market

61%

Enterprise

17%

Unbabel

7.6

Overall Usability Score

7.6

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.5

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 9.0

8.4

Customer Segment Breakdown

Small Business

21%

Mid Market

47%

Enterprise

32%

#10

Ada

7.6

Overall Usability Score

7.6

Usability Score Breakdown

Ease of Admin

Average: 8.7

7.9

Ease of Use

Average: 8.9

8.4

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

21%

Mid Market

64%

Enterprise

16%