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The Top 16 Multilingual Customer Support Software

Check out this list of the top Multilingual Customer Support Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Crowdin

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

52%

Computer Games

19%

Translation and Localization

17%

Information Technology and Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.6

Meets Requirements

Average: 9.2

9.0

Ease of Doing Business With

Average: 5.8

9.0

Ease of Setup

Average: 6.7

8.6

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 5.6

8.7

Robylon AI

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

33%

Public Relations and Communications

25%

Computer Software

25%

Logistics and Supply Chain

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.2

9.8

Ease of Doing Business With

Average: 5.8

0.0

Ease of Setup

Average: 6.7

9.8

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 5.6

0.0

BoldDesk

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

42%

Information Technology and Services

37%

Information Services

11%

Primary/Secondary Education

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.4

Ease of Doing Business With

Average: 5.8

9.1

Ease of Setup

Average: 6.7

9.2

Quality of Support

Average: 9.3

9.6

Ease of Admin

Average: 5.6

8.8

Lokalise

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

44%

Information Technology and Services

21%

Financial Services

20%

Health, Wellness and Fitness

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

8.9

Ease of Doing Business With

Average: 5.8

9.4

Ease of Setup

Average: 6.7

9.0

Quality of Support

Average: 9.3

9.6

Ease of Admin

Average: 5.6

8.5

MaestroQA

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

56%

Market Research

19%

Financial Services

13%

Computer Software

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.6

Ease of Doing Business With

Average: 5.8

10.0

Ease of Setup

Average: 6.7

10.0

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 5.6

9.9

Language IO

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

48%

Information Technology and Services

30%

Entertainment

11%

Financial Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.7

Ease of Doing Business With

Average: 5.8

8.9

Ease of Setup

Average: 6.7

8.9

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 5.6

8.6

Typewise

Overall Satisfaction Score

Top Industries of Reviewers:

Transportation/Trucking/Railroad

38%

Gambling & Casinos

25%

Logistics and Supply Chain

25%

Food Production

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.2

9.8

Ease of Doing Business With

Average: 5.8

9.7

Ease of Setup

Average: 6.7

8.1

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 5.6

9.5

TextUnited

Overall Satisfaction Score

Top Industries of Reviewers:

Translation and Localization

47%

Computer Software

32%

Automotive

11%

Airlines/Aviation

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 5.8

9.7

Ease of Setup

Average: 6.7

9.5

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 5.6

9.5

Tiledesk

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

50%

Computer Software

25%

Hospital & Health Care

13%

Leisure, Travel & Tourism

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.2

9.9

Ease of Doing Business With

Average: 5.8

0.0

Ease of Setup

Average: 6.7

0.0

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 5.6

0.0

#10

Ada

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

35%

Information Technology and Services

24%

Telecommunications

24%

Consumer Services

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.6

Meets Requirements

Average: 9.2

9.2

Ease of Doing Business With

Average: 5.8

9.6

Ease of Setup

Average: 6.7

8.1

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 5.6

8.2

#11

Unbabel

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

29%

Leisure, Travel & Tourism

25%

Information Technology and Services

24%

Financial Services

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 5.8

9.2

Ease of Setup

Average: 6.7

8.3

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 5.6

8.7

#12

LetzChat

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

43%

Financial Services

29%

Consumer Electronics

14%

Computer Software

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 5.8

0.0

Ease of Setup

Average: 6.7

9.5

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 5.6

0.0

#13

Molin AI

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

40%

Computer & Network Security

20%

Computer Software

20%

Broadcast Media

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.5

Ease of Doing Business With

Average: 5.8

0.0

Ease of Setup

Average: 6.7

0.0

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 5.6

0.0

#14

Language Weaver

Overall Satisfaction Score

Top Industries of Reviewers:

Translation and Localization

60%

Education Management

20%

Computer Software

13%

Computer Networking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.3

Ease of Doing Business With

Average: 5.8

0.0

Ease of Setup

Average: 6.7

0.0

Quality of Support

Average: 9.3

9.2

Ease of Admin

Average: 5.6

0.0

#15

Helpshift

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Games

58%

Consumer Goods

14%

Banking

14%

Entertainment

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.6

Ease of Doing Business With

Average: 5.8

8.4

Ease of Setup

Average: 6.7

8.5

Quality of Support

Average: 9.3

8.2

Ease of Admin

Average: 5.6

8.9

#16

ChatLingual

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

29%

E-Learning

29%

Computer Software

29%

Telecommunications

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

8.8

Ease of Doing Business With

Average: 5.8

0.0

Ease of Setup

Average: 6.7

0.0

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 5.6

0.0