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Best Enterprise Multi-Factor Authentication (MFA) Software - Page 2

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Multi-Factor Authentication (MFA) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Multi-Factor Authentication (MFA) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Multi-Factor Authentication (MFA) category.

In addition to qualifying for inclusion in the Multi-Factor Authentication (MFA) Software category, to qualify for inclusion in the Enterprise Business Multi-Factor Authentication (MFA) Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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23 Listings in Enterprise Multi-Factor Authentication (MFA) Software Available

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    G2 Score
YubiKey
(34)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yubico is a modern cybersecurity company, focused on stopping cyber attacks in their tracks. Most attackers don’t break in—they log in. Companies often rely on legacy passwords and authenticator app

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 32% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • YubiKey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    10
    Ease of Use
    7
    Reliability
    5
    Automation
    4
    Easy Setup
    4
    Cons
    Complex Setup
    5
    Difficult Learning
    4
    Difficult Setup
    4
    Limited Compatibility
    4
    Complexity
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • YubiKey features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Multi-Device Sync
    Average: 8.9
    9.2
    Easy Setup
    Average: 9.0
    6.9
    Backup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Yubico
    Company Website
    Year Founded
    2007
    HQ Location
    Santa Clara
    Twitter
    @Yubico
    39,904 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    611 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yubico is a modern cybersecurity company, focused on stopping cyber attacks in their tracks. Most attackers don’t break in—they log in. Companies often rely on legacy passwords and authenticator app

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 32% Enterprise
  • 32% Mid-Market
YubiKey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
10
Ease of Use
7
Reliability
5
Automation
4
Easy Setup
4
Cons
Complex Setup
5
Difficult Learning
4
Difficult Setup
4
Limited Compatibility
4
Complexity
3
View All Pros and Cons
YubiKey features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
8.5
Multi-Device Sync
Average: 8.9
9.2
Easy Setup
Average: 9.0
6.9
Backup
Average: 8.7
Seller Details
Seller
Yubico
Company Website
Year Founded
2007
HQ Location
Santa Clara
Twitter
@Yubico
39,904 Twitter followers
LinkedIn® Page
www.linkedin.com
611 employees on LinkedIn®
AuthN by IDEE
(54)4.8 out of 5
12th Easiest To Use in Multi-Factor Authentication (MFA) software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Traditional MFA (OTP, PUSH) is a nightmare to deploy enterprise-wide, despised by users for requiring a second device (phone or token), and powerless against credential phishing & MFA bypass attac

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 43% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AuthN by IDEE Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Integrations
    3
    Security
    3
    Customer Support
    2
    2FA Security
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AuthN by IDEE features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Multi-Device Sync
    Average: 8.9
    9.7
    Easy Setup
    Average: 9.0
    8.6
    Backup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IDEE GmbH
    Year Founded
    2015
    HQ Location
    München, Bayern
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Traditional MFA (OTP, PUSH) is a nightmare to deploy enterprise-wide, despised by users for requiring a second device (phone or token), and powerless against credential phishing & MFA bypass attac

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 43% Small-Business
  • 33% Mid-Market
AuthN by IDEE Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Integrations
3
Security
3
Customer Support
2
2FA Security
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
AuthN by IDEE features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.0
Multi-Device Sync
Average: 8.9
9.7
Easy Setup
Average: 9.0
8.6
Backup
Average: 8.7
Seller Details
Seller
IDEE GmbH
Year Founded
2015
HQ Location
München, Bayern
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
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Twilio Verify
(68)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Two-Factor Authentication smartphone app for consumers, simplest 2fa Rest API for developers and a strong authentication platform for the enterprise.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Twilio Verify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Implementation Ease
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Twilio Verify features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Multi-Device Sync
    Average: 8.9
    9.5
    Easy Setup
    Average: 9.0
    9.3
    Backup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Twilio
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @twilio
    81,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,627 employees on LinkedIn®
    Ownership
    NYSE: TWLO
Product Description
How are these determined?Information
This description is provided by the seller.

Two-Factor Authentication smartphone app for consumers, simplest 2fa Rest API for developers and a strong authentication platform for the enterprise.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
Twilio Verify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Implementation Ease
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
Twilio Verify features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.4
Multi-Device Sync
Average: 8.9
9.5
Easy Setup
Average: 9.0
9.3
Backup
Average: 8.7
Seller Details
Seller
Twilio
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@twilio
81,499 Twitter followers
LinkedIn® Page
www.linkedin.com
6,627 employees on LinkedIn®
Ownership
NYSE: TWLO
CyberArk Workforce Identity
(127)4.5 out of 5
Save to My Lists
Entry Level Price:Starting at $2.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CyberArk Identity Overview CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 49% Enterprise
    • 49% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CyberArk Workforce Identity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Access Management
    6
    Intuitive
    6
    Customer Support
    5
    Access Control
    4
    Cons
    Missing Features
    4
    Integration Issues
    2
    Lack of Automation
    2
    Lack of Features
    2
    Browser Extension Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CyberArk Workforce Identity features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Multi-Device Sync
    Average: 8.9
    10.0
    Easy Setup
    Average: 9.0
    9.2
    Backup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CyberArk
    Year Founded
    1999
    HQ Location
    Newton, MA
    Twitter
    @CyberArk
    17,693 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,022 employees on LinkedIn®
    Ownership
    NASDAQ:CYBR
Product Description
How are these determined?Information
This description is provided by the seller.

CyberArk Identity Overview CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 49% Enterprise
  • 49% Mid-Market
CyberArk Workforce Identity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Access Management
6
Intuitive
6
Customer Support
5
Access Control
4
Cons
Missing Features
4
Integration Issues
2
Lack of Automation
2
Lack of Features
2
Browser Extension Issues
1
View All Pros and Cons
CyberArk Workforce Identity features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.3
Multi-Device Sync
Average: 8.9
10.0
Easy Setup
Average: 9.0
9.2
Backup
Average: 8.7
Seller Details
Seller
CyberArk
Year Founded
1999
HQ Location
Newton, MA
Twitter
@CyberArk
17,693 Twitter followers
LinkedIn® Page
www.linkedin.com
5,022 employees on LinkedIn®
Ownership
NASDAQ:CYBR
Thales SafeNet Trusted Access
(29)4.5 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thales’ SafeNet Trusted Access is a cloud-based Access Management and Authentication Service. It ensures that no user is a target by allowing you to expand authentication to all users and apps with di

    Users
    No information available
    Industries
    • Computer Networking
    Market Segment
    • 66% Enterprise
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Thales SafeNet Trusted Access Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Administration Management
    1
    Customer Support
    1
    Customizability
    1
    Customization
    1
    Features
    1
    Cons
    Integration Issues
    1
    Poor Customer Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Thales SafeNet Trusted Access features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Multi-Device Sync
    Average: 8.9
    8.9
    Easy Setup
    Average: 9.0
    9.4
    Backup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Thales Group
    HQ Location
    Austin, Texas
    Twitter
    @ThalesCloudSec
    6,945 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,369 employees on LinkedIn®
    Ownership
    EPA:HO
    Total Revenue (USD mm)
    $15,854
Product Description
How are these determined?Information
This description is provided by the seller.

Thales’ SafeNet Trusted Access is a cloud-based Access Management and Authentication Service. It ensures that no user is a target by allowing you to expand authentication to all users and apps with di

Users
No information available
Industries
  • Computer Networking
Market Segment
  • 66% Enterprise
  • 28% Mid-Market
Thales SafeNet Trusted Access Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Administration Management
1
Customer Support
1
Customizability
1
Customization
1
Features
1
Cons
Integration Issues
1
Poor Customer Support
1
View All Pros and Cons
Thales SafeNet Trusted Access features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
9.2
Multi-Device Sync
Average: 8.9
8.9
Easy Setup
Average: 9.0
9.4
Backup
Average: 8.7
Seller Details
Seller
Thales Group
HQ Location
Austin, Texas
Twitter
@ThalesCloudSec
6,945 Twitter followers
LinkedIn® Page
www.linkedin.com
1,369 employees on LinkedIn®
Ownership
EPA:HO
Total Revenue (USD mm)
$15,854
PortalGuard
(59)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$1.50
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PortalGuard is a single, unified Identity and Access Management (IAM) platform designed to help organizations streamline their security processes while enhancing user experience. This comprehensive so

    Users
    No information available
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 58% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PortalGuard Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    14
    Easy Setup
    11
    Reliability
    11
    Security
    11
    Cons
    Complexity
    4
    Limited Customization
    4
    Limited Features
    4
    Complex Setup
    3
    Delay Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PortalGuard features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.7
    Multi-Device Sync
    Average: 8.9
    8.5
    Easy Setup
    Average: 9.0
    7.4
    Backup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BIO-key
    Company Website
    Year Founded
    1993
    HQ Location
    Wall, NJ
    Twitter
    @BIOkeyIntl
    1,493 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PortalGuard is a single, unified Identity and Access Management (IAM) platform designed to help organizations streamline their security processes while enhancing user experience. This comprehensive so

Users
No information available
Industries
  • Higher Education
  • Education Management
Market Segment
  • 58% Mid-Market
  • 39% Enterprise
PortalGuard Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
14
Easy Setup
11
Reliability
11
Security
11
Cons
Complexity
4
Limited Customization
4
Limited Features
4
Complex Setup
3
Delay Issues
3
View All Pros and Cons
PortalGuard features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
7.7
Multi-Device Sync
Average: 8.9
8.5
Easy Setup
Average: 9.0
7.4
Backup
Average: 8.7
Seller Details
Seller
BIO-key
Company Website
Year Founded
1993
HQ Location
Wall, NJ
Twitter
@BIOkeyIntl
1,493 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
BlackBerry UEM
(376)3.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your secu

    Users
    • Consultant
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 55% Enterprise
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BlackBerry UEM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Administration Management
    2
    Ease of Use
    2
    Organization
    2
    Reliability
    2
    Security
    2
    Cons
    Learning Curve
    2
    Complex Features
    1
    Complexity
    1
    Complex Setup
    1
    Development Challenges
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BlackBerry UEM features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BlackBerry
    Company Website
    Year Founded
    1984
    HQ Location
    Waterloo, Ontario
    Twitter
    @BlackBerry
    2,776,967 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,058 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your secu

Users
  • Consultant
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 55% Enterprise
  • 27% Small-Business
BlackBerry UEM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Administration Management
2
Ease of Use
2
Organization
2
Reliability
2
Security
2
Cons
Learning Curve
2
Complex Features
1
Complexity
1
Complex Setup
1
Development Challenges
1
View All Pros and Cons
BlackBerry UEM features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
BlackBerry
Company Website
Year Founded
1984
HQ Location
Waterloo, Ontario
Twitter
@BlackBerry
2,776,967 Twitter followers
LinkedIn® Page
www.linkedin.com
2,058 employees on LinkedIn®
Plivo
(747)4.5 out of 5
Save to My Lists
Entry Level Price:Starting at $25.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. T

    Users
    • CEO
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on scalability and global coverage.
    • Reviewers appreciate Plivo's competitive pricing, ease of implementation and integration, high reliability, and excellent customer support, as well as its ability to support high-volume messaging with minimal infrastructure requirements.
    • Reviewers experienced issues with Plivo's inconsistent performance, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and limited support for country-specific messaging regulations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Plivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Customer Support
    19
    Features
    17
    API Quality
    16
    Integrations
    16
    Cons
    Poor Customer Support
    11
    Expensive
    6
    Limited Features
    6
    Messaging Issues
    6
    Not Intuitive
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Plivo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Multi-Device Sync
    Average: 8.9
    8.9
    Easy Setup
    Average: 9.0
    5.3
    Backup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Plivo
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @plivo
    12,613 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. T

Users
  • CEO
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on scalability and global coverage.
  • Reviewers appreciate Plivo's competitive pricing, ease of implementation and integration, high reliability, and excellent customer support, as well as its ability to support high-volume messaging with minimal infrastructure requirements.
  • Reviewers experienced issues with Plivo's inconsistent performance, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and limited support for country-specific messaging regulations.
Plivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Customer Support
19
Features
17
API Quality
16
Integrations
16
Cons
Poor Customer Support
11
Expensive
6
Limited Features
6
Messaging Issues
6
Not Intuitive
6
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Plivo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
7.5
Multi-Device Sync
Average: 8.9
8.9
Easy Setup
Average: 9.0
5.3
Backup
Average: 8.7
Seller Details
Seller
Plivo
Year Founded
2011
HQ Location
Austin, TX
Twitter
@plivo
12,613 Twitter followers
LinkedIn® Page
www.linkedin.com
191 employees on LinkedIn®
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23 Listings in Enterprise Multi-Factor Authentication (MFA) Software Available

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