Best Enterprise Multi-Factor Authentication (MFA) Software - Page 2

How Many Multi-Factor Authentication (MFA) Software Products Does G2 Track?

Total Products under this Category: 312

Category Stats (Nov 2026)

  • Average Rating: 4.46/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: SSOJet (+1.88%) - Among all products in this category, SSOJet recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Multi-Factor Authentication (MFA) Software Products?

Why You Can Trust G2's Software Rankings:

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  • 312+ Products
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Multi-Factor Authentication (MFA) Software

G2 Grid® for Multi-Factor Authentication (MFA) Software plotting products by satisfaction and market presence

Highlighted products: Cisco Duo, Microsoft Entra ID, Google Authenticator, Ping Identity, 1Password, Auth0, Keeper Business Password Manager, and IBM Verify CIAM.

Underlying data: [Grid® JSON](https://www.g2.com/categories/multi-factor-authentication-mfa/grids.json?focus%5B%5D=cisco-duo&focus%5B%5D=microsoft-entra-id&focus%5B%5D=google-authenticator&focus%5B%5D=ping-identity&focus%5B%5D=1password&focus%5B%5D=auth0&focus%5B%5D=keeper-business-password-manager&focus%5B%5D=ibm-verify-ciam&segment=enterprise)

Twilio Verify

Verify is a turnkey API for user verification. Add two-factor authentication across channels like SMS, email, WhatsApp, and TOTP or implement frictionless verification with Silent Network Authentication (SNA). Quickly integrate a one-time password authentication (OTP) solution that handles your connectivity, channels, code generation, fraud monitoring, and prevention. And now, you can add Stytch by Twilio Device Fingerprinting for device-level risk signals that inform when to step up verification.

Average Rating: 4.6/5.0

Total Reviews: 68

How Do G2 Users Rate Twilio Verify?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Multi-Device Sync: 9.4/10 (Category avg: 9.0/10)
  • Easy Setup: 9.5/10 (Category avg: 9.0/10)
  • Backup: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Twilio Verify?

  • Seller: Twilio
  • Year Founded: 2008
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    7,801 employees on LinkedIn®
  • Ownership: NYSE: TWLO
  • Total Revenue (USD mm): $1,761

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 32% Medium

What Are Recent G2 Reviews of Twilio Verify?

What Are G2 Users Discussing About Twilio Verify?

Thales SafeNet Trusted Access

SafeNet Trusted Access from Thales Group is a cloud-based Access Management and Authentication service that enables secure, frictionless access to cloud and enterprise applications. It combines single-sign-on (SSO), multi-factor authentication (MFA), and context-based access policies into a unified platform to ensure the right user has the right level of access at the right time. SafeNet Trusted Access supports a broad range of authentication methods, including adaptive and risk-based authentication, FIDO-based authenticators, push and mobile-based options, allowing organizations to tailor security to different users and use cases. Smart SSO reduces password fatigue while step-up authentication is applied where required. Delivered as a SaaS solution with no infrastructure required, it enables rapid deployment, scalable user management, and seamless integration with cloud and on-premises applications, supporting zero trust security both in the cloud and on-premises.

Average Rating: 4.5/5.0

Total Reviews: 29

How Do G2 Users Rate Thales SafeNet Trusted Access?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Multi-Device Sync: 9.2/10 (Category avg: 9.0/10)
  • Easy Setup: 8.9/10 (Category avg: 9.0/10)
  • Backup: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Thales SafeNet Trusted Access?

  • Seller: Thales Group
  • HQ Location: Austin, Texas
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®
  • Ownership: EPA:HO
  • Total Revenue (USD mm): $15,854

Who Uses This Product?

  • Top Industries: Computer Networking
  • Company Size: 63% Large, 30% Medium

What Do G2 Reviewers Say About Thales SafeNet Trusted Access?

AI-generated summary from verified user reviews

Pros
  • Users value the convenience of managing SSO and 2FA in one place, simplifying security across key applications.
  • Users appreciate the centralized access control for managing SSO, MFA, and policies effortlessly across key SaaS applications.
  • Users value the consolidated management of SSO and MFA, simplifying access to their key SaaS applications.
  • Users value the cross-platform management of SSO and MFA, streamlining access across key SaaS applications effectively.
  • Users value the all-in-one data analysis feature of Thales SafeNet Trusted Access for managing security efficiently.
Cons
  • Users find the admin limitations frustrating, as integrations require trial-and-error and the UI can be overwhelming for newcomers.
  • Users find the complex administration process challenging, needing time to navigate the admin UI and integrate services.
  • Users find the complexity of Thales SafeNet Trusted Access challenging, especially during initial integrations and admin navigation.
  • Users find the complex setup of Thales SafeNet Trusted Access challenging, leading to trial-and-error during integrations.
  • Users find the difficult learning process challenging due to unclear error messages and scattered options in the admin UI.

What Are Recent G2 Reviews of Thales SafeNet Trusted Access?

What Are G2 Users Discussing About Thales SafeNet Trusted Access?

YubiKey

Yubico is a modern cybersecurity company, focused on stopping cyber attacks in their tracks. Most attackers don’t break in—they log in. Companies often rely on legacy passwords and authenticator apps, that are easily bypassed by modern AI-powered hackers and create a false sense of security. We believe the future is passwordless, and Yubico's security keys, known as YubiKeys, deliver unbeatable protection by eliminating these vulnerabilities while enabling a fast, frictionless experience users love.

Average Rating: 4.7/5.0

Total Reviews: 34

How Do G2 Users Rate YubiKey?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Multi-Device Sync: 8.5/10 (Category avg: 9.0/10)
  • Easy Setup: 9.2/10 (Category avg: 9.0/10)
  • Backup: 6.9/10 (Category avg: 8.8/10)

Who Is the Company Behind YubiKey?

  • Seller: Yubico
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Santa Clara
  • LinkedIn® Page: www.linkedin.com
    594 employees on LinkedIn®
  • Phone: 1-408-774-4064

Who Uses This Product?

  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 34% Small, 31% Large

What Do G2 Reviewers Say About YubiKey?

AI-generated summary from verified user reviews

Pros
  • Users praise YubiKey for its strong security against phishing, ensuring reliable protection during authentication.
  • Users value the ease of use of YubiKey, appreciating its reliable and seamless integration into daily routines.
  • Users highlight the reliability of YubiKey, enjoying fast and consistent authentication across multiple devices.
  • Users appreciate the automation of YubiKey, enabling effortless and quick authentication across multiple devices without friction.
  • Users appreciate the easy setup of YubiKey, enabling quick and seamless implementation of multi-factor authentication.
Cons
  • Users find the complex setup of YubiKey challenging, particularly for those with varying technical expertise.
  • Users find the difficult learning curve of YubiKey challenging, especially for less technical individuals and multi-platform use.
  • Users find the difficult setup of YubiKey challenging, especially those with varying technical expertise and across multiple platforms.
  • Users note the limited compatibility of YubiKey with some services, hindering its effectiveness for all scenarios.
  • Users may find the initial setup confusing and risk losing the small key without proper backup plans.

What Are Recent G2 Reviews of YubiKey?

What Are G2 Users Discussing About YubiKey?

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Prove

Prove makes identity work – verifying real people, businesses and agents in real time without friction or guesswork. Trusted by 19 of the top 20 U.S. banks and more than 1,500 leading brands worldwide, Prove helps the biggest names in banking, fintech, crypto, gaming, commerce, insurance, and healthcare grow with confidence. Prove’s identity verification and authentication solutions help organizations onboard more users, reduce fraud, and deliver seamless experiences across channels, turning identity into an enabler of customer acquisition and long-term growth. With Prove, identity is no longer a question; it’s proven. The foundational layer of Prove's solutions is the Prove Identity Graph - a global identity fabric, built by fusing identity, authentication keys, and behavioral signals into one persistent, deterministic network. It’s already operating at a massive scale: nearly half of the world’s population – 2.5 of the 5.5 billion adults in the world, 10 billion devices, 15 billion emails, in 227 countries and territories. The Identity Graph powers Prove Solutions that build trust and loyalty across the customer journey: - Welcome: Prove Pre-Fill® eliminates form friction by securely pre-filling trusted identity data, while Prove Identity® verifies users using only a phone - driving 79% faster onboarding and 35% lower drop-off on average. - Know: Prove Verified Users®, Prove Unified Auth®, and Prove Identity Manager® enable persistent, passive, and proven cross-channel authentication - so our clients can recognize trusted users across sessions and channels without reintroducing friction. - Grow: ProveX℠ enables enterprises to instantly access verified data and credentials from trusted partners, while maintaining confidence across every interaction. Learn more at www.prove.com.

Average Rating: 4.5/5.0

Total Reviews: 43

How Do G2 Users Rate Prove?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Multi-Device Sync: 9.3/10 (Category avg: 9.0/10)
  • Easy Setup: 9.0/10 (Category avg: 9.0/10)
  • Backup: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Prove?

  • Seller: Prove
  • Company Website:
  • Year Founded: 2008
  • HQ Location: New York , New York
  • LinkedIn® Page: www.linkedin.com
    606 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 40% Medium, 30% Large

What Do G2 Reviewers Say About Prove?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Prove, streamlining onboarding with efficient consumer identification and prefilled information.
  • Users laud Prove's identity verification for enhancing fraud management and enabling trustworthy, streamlined customer onboarding.
  • Users value the robust security of Prove, enhancing fraud prevention and customer trust through innovative verification methods.
  • Users value the excellent customer support from Prove, enhancing usability and seamless onboarding experiences for teams.
  • Users highlight the easy integrations with Prove, noting seamless onboarding and supportive documentation for smooth implementation.
Cons
  • Users express concerns about insufficient information, often feeling unclear about product features and available security services.
  • Users report poor customer support for Prove, citing inconsistencies and a need for improvement in assistance.
  • Users find the complexity of APIs makes quick access more involved and less efficient than expected.
  • Users find Prove to be expensive, especially with added costs for essential retro studies and historical data analyses.
  • Users find the inconvenience of accessing features in Prove makes quick tasks more complicated than necessary.

What Are Recent G2 Reviews of Prove?

What Are G2 Users Discussing About Prove?

AuthN by IDEE

Traditional MFA (OTP, PUSH) is a nightmare to deploy enterprise-wide, despised by users for requiring a second device (phone or token), and powerless against credential phishing & MFA bypass attacks – the #1 global attack vectors. This is why IDEE built AuthN. Next generation MFA. We call it MFA 2.0. Our next-generation Zero-trust architecture is fully decentralised, which means we have no central credentials database - the single point of failure that hackers seek to exploit. This architecture is based on public-key cryptography. The same tech underlying crypto-currencies. And to ensure that the user’s details are never exposed to us, any of IDEE’s servers, or anyone else, IDEE is zero knowledge and zero PII and never stores any private information. Additionally, we make sure that the chain of trust is unbroken throughout the user lifecycle with transitive trust - from registration, to authentication, to authorization, to adding devices. This is why we are proud to say we are better than phishing resistant; we are phishing proof. The bottom line is we prevent account takeover. We deliver peace of mind!

Average Rating: 4.8/5.0

Total Reviews: 51

How Do G2 Users Rate AuthN by IDEE?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.0/10)
  • Multi-Device Sync: 9.0/10 (Category avg: 9.0/10)
  • Easy Setup: 9.7/10 (Category avg: 9.0/10)
  • Backup: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind AuthN by IDEE?

  • Seller: IDEE GmbH
  • Year Founded: 2015
  • HQ Location: München, Bayern
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 44% Small, 33% Medium

What Do G2 Reviewers Say About AuthN by IDEE?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of AuthN by IDEE, appreciating its quick setup and smooth integration process.
  • Users value the easy integrations of AuthN, appreciating its smooth deployment and user-friendly functionality.
  • Users highlight the genuinely phish-proof multi-factor authentication of AuthN, ensuring enhanced security and peace of mind.
  • Users commend the exceptionally fast and personalized support from IDEE, enhancing their experience with AuthN.
  • Users value the genuinely phish-proof multi-factor authentication of AuthN, enhancing their security and peace of mind.

What Are Recent G2 Reviews of AuthN by IDEE?

What Are G2 Users Discussing About AuthN by IDEE?

AuthX

AuthX is a cloud-based IAM platform offering Passwordless Authentication with SSO, MFA, Passkeys, Badge Tap & Go, and Biometrics. It streamlines secure access across Workstations, Web, Network, and Mobile endpoints with advanced authentication workflows. Enabling Zero Trust Security, AuthX unifies credentials, apps, and devices while proactively managing risks.

Average Rating: 4.9/5.0

Total Reviews: 66

How Do G2 Users Rate AuthX?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Multi-Device Sync: 9.9/10 (Category avg: 9.0/10)
  • Easy Setup: 9.8/10 (Category avg: 9.0/10)
  • Backup: 9.8/10 (Category avg: 8.8/10)

Who Is the Company Behind AuthX?

  • Seller: AuthX
  • Year Founded: 2019
  • HQ Location: Gaithersburg, Maryland, United States
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 88% Medium, 17% Large

What Do G2 Reviewers Say About AuthX?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of AuthX, enjoying seamless integration and simplified access across various systems.
  • Users value the robust security features of AuthX, ensuring safe and efficient remote access for their teams.
  • Users appreciate the smooth Single Sign-On experience, seamlessly accessing all applications with one secure login.
  • Users commend the easy access offered by AuthX, citing seamless integration and streamlined passwordless workflows.
  • Users value the easy integrations of AuthX, enhancing authentication efficiency across various platforms and environments.
Cons
  • Users face a difficult learning curve with AuthX, especially for those new to IAM systems and advanced features.
  • Users find the difficult learning process of AuthX challenging initially, but recognize its potential once mastered.
  • Users find the high learning curve challenging initially but appreciate the powerful tools once mastered.
  • Users find the initial learning curve steep with AuthX, especially for those new to IAM systems.
  • Users find the API difficulty challenging, especially due to a steep learning curve and limited documentation.

What Are Recent G2 Reviews of AuthX?

What Are G2 Users Discussing About AuthX?

PortalGuard

PortalGuard is a single, unified Identity and Access Management (IAM) platform designed to help organizations streamline their security processes while enhancing user experience. This comprehensive solution addresses various business initiatives, including multi-factor authentication, single sign-on, and self-service password reset. By integrating these functionalities, PortalGuard enables organizations to manage user identities and access rights efficiently, ensuring that sensitive information remains secure while providing seamless access to authorized users. Targeted at businesses of all sizes, PortalGuard is particularly beneficial for organizations that prioritize security and user convenience. Its user-friendly interface and robust features make it suitable for industries such as healthcare, finance, education, and government, where data protection and regulatory compliance are critical. The platform caters to a diverse audience, from IT administrators managing user access to end-users seeking a hassle-free login experience. By addressing the specific needs of these groups, PortalGuard fosters a secure environment that enhances productivity and reduces the risk of unauthorized access. One of the standout features of PortalGuard is its support for biometric authentication. By allowing users to log in using unique biological traits such as fingerprints, palm prints, or facial recognition, the platform not only enhances security but also simplifies the authentication process. This approach eliminates the need for complex passwords, thereby reducing the likelihood of password-related security breaches, including phishing attacks. In addition to biometric capabilities, PortalGuard offers multi-factor authentication (MFA) to further strengthen security. By requiring multiple forms of verification—such as a password combined with a biometric scan or a one-time code sent to a mobile device—organizations can significantly mitigate the risk of unauthorized access. The single sign-on feature allows users to access multiple applications with a single set of credentials, streamlining the login process and improving overall user satisfaction. Furthermore, the self-service password reset functionality empowers users to manage their passwords independently, reducing the burden on IT support teams and minimizing downtime. PortalGuard also supports a variety of integrations, including Microsoft Entra ID, PING, and ForgeRock, along with popular authenticators. This flexibility allows organizations to augment their existing security measures, such as those provided by DUO for MFA, by using PortalGuard as their Identity Provider (IdP). By adopting PortalGuard, organizations can achieve a higher level of protection for their sensitive data while simplifying access for their users, ultimately creating a more secure environment and a centralized hub for IAM needs.

Average Rating: 4.4/5.0

Total Reviews: 58

How Do G2 Users Rate PortalGuard?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Multi-Device Sync: 7.7/10 (Category avg: 9.0/10)
  • Easy Setup: 8.5/10 (Category avg: 9.0/10)
  • Backup: 7.4/10 (Category avg: 8.8/10)

Who Is the Company Behind PortalGuard?

  • Seller: BIO-key
  • Company Website:
  • Year Founded: 1993
  • HQ Location: Wall, NJ
  • LinkedIn® Page: www.linkedin.com
    81 employees on LinkedIn®
  • Ownership: NASDAQ: BKYI

Who Uses This Product?

  • Top Industries: Higher Education, Education Management
  • Company Size: 58% Medium, 39% Large

What Do G2 Reviewers Say About PortalGuard?

AI-generated summary from verified user reviews

Pros
  • Users find PortalGuard's ease of use amazing, appreciating its intuitive interface and streamlined access to services.
  • Users commend the exceptional customer support of PortalGuard, noting its responsiveness and tailored services for unique needs.
  • Users enjoy the easy setup of PortalGuard, which seamlessly integrates SSO and MFA for efficient user access management.
  • Users value the enhanced security provided by PortalGuard, appreciating its SSO and MFA features for better access management.
  • Users commend the reliability of PortalGuard, appreciating its stable performance and robust security features.
Cons
  • Users find the limited customization options restrictive, complicating troubleshooting and user experience during migration.
  • Users find the initial setup complex, which can hinder efficient use and requires dedicated monitoring.
  • Users experience delay issues with troubleshooting and updates, impacting timely audits and customization efforts.
  • Users find limited features in PortalGuard, citing delays in the release of enhancements and additional customization requests.
  • Users find the initial setup complex and reliant on technical skills for updates and customizations, affecting usability.

What Are Recent G2 Reviews of PortalGuard?

What Are G2 Users Discussing About PortalGuard?

BlackBerry UEM

BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your security team to manage diverse devices, ensure data security, support remote work, and reduce operational costs. Gain comprehensive control, enhance security, and streamline your IT operations.

Average Rating: 3.8/5.0

Total Reviews: 363

How Do G2 Users Rate BlackBerry UEM?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.0/10)

Who Is the Company Behind BlackBerry UEM?

  • Seller: BlackBerry
  • Year Founded: 1984
  • HQ Location: Waterloo, Ontario
  • LinkedIn® Page: www.linkedin.com
    1,987 employees on LinkedIn®
  • Ownership: NYSE:BB
  • Total Revenue (USD mm): $1,040

Who Uses This Product?

  • Who Uses This: Consultant
  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 55% Large, 27% Small

What Do G2 Reviewers Say About BlackBerry UEM?

AI-generated summary from verified user reviews

Pros
  • Users value the strong security features of BlackBerry UEM, ensuring confidentiality and control over sensitive information.
  • Users appreciate the ease of use of BlackBerry UEM, making communication and task management seamless and efficient.
  • Users value the strong security features of BlackBerry UEM, ensuring robust protection for sensitive corporate data.
  • Users value the impressive reliability of BlackBerry UEM, praising its strong security and control over data access.
  • Users value the strong security features of BlackBerry UEM, ensuring data confidentiality and precise access control.
Cons
  • Users find the learning curve challenging with BlackBerry UEM, especially concerning app dynamics and security setups.
  • Users find the complex features of BlackBerry UEM challenging to navigate, leading to frustration and discouragement.
  • Users find the complexity of design and setup in BlackBerry UEM discouraging, especially if unfamiliar with security options.
  • Users find the complex setup of BlackBerry UEM challenging, which can deter those seeking a simpler solution.
  • Users are frustrated by the limited app selection and lack of updates affecting their BlackBerry UEM experience.

What Are Recent G2 Reviews of BlackBerry UEM?

What Are G2 Users Discussing About BlackBerry UEM?

Plivo

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.

Average Rating: 4.5/5.0

Total Reviews: 742

How Do G2 Users Rate Plivo?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Multi-Device Sync: 7.5/10 (Category avg: 9.0/10)
  • Easy Setup: 8.9/10 (Category avg: 9.0/10)
  • Backup: 5.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Plivo?

  • Seller: Plivo
  • Year Founded: 2011
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    196 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 78% Small, 17% Medium

What Do G2 Reviewers Say About Plivo?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Plivo, which simplifies building powerful communication solutions effectively.
  • Users value Plivo's amazing customer support, noting their courteous follow-up and effective assistance when debugging issues.
  • Users appreciate the easy integration and robust features of Plivo, enhancing communication and campaign management.
  • Users commend Plivo for its competitive pricing, offering exceptional value for comprehensive communication solutions.
  • Users value the API quality of Plivo, appreciating its seamless integration for diverse communication solutions.
Cons
  • Users express concerns over poor customer support, highlighting slow response times and unhelpful ticket-based assistance.
  • Users find Plivo's pricing to be expensive, particularly for Voice APIs and SMS services in some regions.
  • Users find Plivo has limited features and require additional costs for advanced functionalities and better service.
  • Users experience messaging issues due to slow support response times and complications with SMS delivery to clients.
  • Users find the user interface not intuitive, hindering ease of use for those without coding experience.

What Are Recent G2 Reviews of Plivo?

What Are G2 Users Discussing About Plivo?

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller
Updated