--- title: PortalGuard Reviews meta\_title: 'PortalGuard Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 59 reviews by the users' company size, role or industry to find out how PortalGuard works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 59 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ### PortalGuard Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of PortalGuard, noting its simplicity and effective user experience enhancements. [(19 mentions)](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1898322&qs=pros-and-cons#reviews) Users praise the **outstanding customer support** of PortalGuard, highlighting seamless updates and effective assistance with configurations. [(14 mentions)](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897157&qs=pros-and-cons#reviews) Users praise the **easy setup** of PortalGuard, facilitating a seamless and efficient identity management experience. [(12 mentions)](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897395&qs=pros-and-cons#reviews) Users highlight the **robust security features** of PortalGuard, ensuring reliable and customizable identity management for all access needs. [(12 mentions)](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1898347&qs=pros-and-cons#reviews) Users praise PortalGuard for its **reliability** , as it provides a stable and secure identity management solution. [(11 mentions)](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897790&qs=pros-and-cons#reviews) Users find **limited customization** options for the login page, making personalization challenging and support inconsistent. [(5 mentions)](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897628&qs=pros-and-cons#reviews) Users find the **complexity of initial setup** and interface outdated, leading to a frustrating experience with the product. [(4 mentions)](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897650&qs=pros-and-cons#reviews) Users experience **delay issues** with troubleshooting and updates, impacting timely customization and compliance efforts. [(4 mentions)](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897862&qs=pros-and-cons#reviews) Users express concern over **limited features** , hoping for faster releases and more customization options in PortalGuard. [(4 mentions)](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1898160&qs=pros-and-cons#reviews) Users find the **initial setup complex** , requiring significant assistance and ongoing monitoring to manage effectively. [(3 mentions)](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897102&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of PortalGuard ##### 1. Ease of Use Users value the **ease of use** of PortalGuard, noting its simplicity and effective user experience enhancements. [ See 19 mentions ](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1898322&qs=pros-and-cons#reviews) See Related User Reviews DA David A. Mid-Market (51-1000 emp.) 5.0/5 "Great product!" What do you like about PortalGuard? We've been using PortalGuard for several years now, and it has worked perfectly for us. It integrates all of our single sign-on (SSO) services and con ![Carlos D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos D.") CD Carlos D. Mid-Market (51-1000 emp.) 4.0/5 "PortalGuard provides a reliable and secure authentication experience." What do you like about PortalGuard? PortalGuard excels at providing a secure and customizable identity management system. Its support for single sign-on (SSO), multi-factor authenticatio ##### 2. Customer Support Users praise the **outstanding customer support** of PortalGuard, highlighting seamless updates and effective assistance with configurations. [ See 14 mentions ](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897157&qs=pros-and-cons#reviews) See Related User Reviews DA David A. Mid-Market (51-1000 emp.) 5.0/5 "Great product!" What do you like about PortalGuard? We've been using PortalGuard for several years now, and it has worked perfectly for us. It integrates all of our single sign-on (SSO) services and con ![Carlos D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos D.") CD Carlos D. Mid-Market (51-1000 emp.) 4.0/5 "PortalGuard provides a reliable and secure authentication experience." What do you like about PortalGuard? PortalGuard excels at providing a secure and customizable identity management system. Its support for single sign-on (SSO), multi-factor authenticatio ##### 3. Easy Setup Users praise the **easy setup** of PortalGuard, facilitating a seamless and efficient identity management experience. [ See 12 mentions ](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897395&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "SSO & MFA Done Right, with Easy Integration" What do you like about PortalGuard? SSO and MFA are a big plus for today's standards. As wells as the ease of integration. DA David A. Mid-Market (51-1000 emp.) 5.0/5 "Great product!" What do you like about PortalGuard? We've been using PortalGuard for several years now, and it has worked perfectly for us. It integrates all of our single sign-on (SSO) services and con ##### 4. Security Users highlight the **robust security features** of PortalGuard, ensuring reliable and customizable identity management for all access needs. [ See 12 mentions ](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1898347&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "SSO & MFA Done Right, with Easy Integration" What do you like about PortalGuard? SSO and MFA are a big plus for today's standards. As wells as the ease of integration. RC Ryan C. Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Security and User Experience: A Review of BIO-key PortalGuard" What do you like about PortalGuard? Enhanced Security, Improved User Experience, Seamless Integration with existing applications. ##### 5. Reliability Users praise PortalGuard for its **reliability** , as it provides a stable and secure identity management solution. [ See 11 mentions ](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897790&qs=pros-and-cons#reviews) See Related User Reviews DA David A. Mid-Market (51-1000 emp.) 5.0/5 "Great product!" What do you like about PortalGuard? We've been using PortalGuard for several years now, and it has worked perfectly for us. It integrates all of our single sign-on (SSO) services and con ![Carlos D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos D.") CD Carlos D. Mid-Market (51-1000 emp.) 4.0/5 "PortalGuard provides a reliable and secure authentication experience." What do you like about PortalGuard? PortalGuard excels at providing a secure and customizable identity management system. Its support for single sign-on (SSO), multi-factor authenticatio ### 5 Cons or Disadvantages of PortalGuard ##### 1. Limited Customization Users find **limited customization** options for the login page, making personalization challenging and support inconsistent. [ See 5 mentions ](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897628&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "SSO & MFA Done Right, with Easy Integration" What do you dislike about PortalGuard? Mostly we have seen issues, or delays with troubleshooting and customization in certain areas. RC Ryan C. Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Security and User Experience: A Review of BIO-key PortalGuard" What do you dislike about PortalGuard? The learning curve is a a bit steep at first. The customization options for the login page are still limited. Their support system is kind of flaky. ##### 2. Complexity Users find the **complexity of initial setup** and interface outdated, leading to a frustrating experience with the product. [ See 4 mentions ](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897650&qs=pros-and-cons#reviews) See Related User Reviews ![Carlos D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos D.") CD Carlos D. Mid-Market (51-1000 emp.) 4.0/5 "PortalGuard provides a reliable and secure authentication experience." What do you dislike about PortalGuard? The initial setup can be complex, the admin interface can be a little outdated, although that might be a version issue. You might need a dedicated use ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Overall, I believe PortalGuard to be a great fit!" What do you dislike about PortalGuard? The downside to PortalGuard is that it might be difficult to utlize with technology deficient users. ##### 3. Delay Issues Users experience **delay issues** with troubleshooting and updates, impacting timely customization and compliance efforts. [ See 4 mentions ](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897862&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "SSO & MFA Done Right, with Easy Integration" What do you dislike about PortalGuard? Mostly we have seen issues, or delays with troubleshooting and customization in certain areas. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Portalguard experience" What do you dislike about PortalGuard? Sometimes when we request a change (ie updated security ciphers, protocols, etc) the request has to work with all their other cloud clients before the ##### 4. Limited Features Users express concern over **limited features** , hoping for faster releases and more customization options in PortalGuard. [ See 4 mentions ](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1898160&qs=pros-and-cons#reviews) See Related User Reviews ![CJ O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CJ O.") CO CJ O. Mid-Market (51-1000 emp.) 5.0/5 "the experience has been good, support good, technology good, no complaints, no hiccups." What do you dislike about PortalGuard? The biggest detraction from PortalGuard hasn't been much - just waiting for new features to be released - the core product which we use is solid but s ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great product and even better support" What do you dislike about PortalGuard? We've been using PortalGuard for about two years now and am yet to come across any flaws or weaknesses. Minor feature requests would b... - More SS ##### 5. Complex Setup Users find the **initial setup complex** , requiring significant assistance and ongoing monitoring to manage effectively. [ See 3 mentions ](https://www.g2.com/products/portalguard/reviews?filters%5Bsentiment_snippet%5D=1897102&qs=pros-and-cons#reviews) See Related User Reviews DA David A. Mid-Market (51-1000 emp.) 5.0/5 "Great product!" What do you dislike about PortalGuard? These days, we expect a solution we can install on our own. Although we needed the help of the implementation engineer, after several meetings, the r ![Carlos D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos D.") CD Carlos D. Mid-Market (51-1000 emp.) 4.0/5 "PortalGuard provides a reliable and secure authentication experience." What do you dislike about PortalGuard? The initial setup can be complex, the admin interface can be a little outdated, although that might be a version issue. You might need a dedicated use DA David A. Vice President and Chief Information Officer Mid-Market (51-1000 emp.) 6/23/2020 "Great product!" 5/5 What do you like best about PortalGuard? We've been using PortalGuard for several years now, and it has worked perfectly for us. It integrates all of our single sign-on (SSO) services and consolidates links to them onto one page. It enables us to include non-SSO links, since users find the one-stop shopping experience helpful. It includes password reset options for users and enables us to provide First-Time Users with easy access to all our secure online services. PortalGuard supports MFA and enables admins to customize the options for some features. The PortalGuard application has grown significantly in the past few years, while the customer support has remained among the best we've had from any vendor. We chose PortalGuard to replace a more expensive portal solution and have never been more pleased. Review collected by and hosted on G2.com. What do you dislike about PortalGuard? These days, we expect a solution we can install on our own. Although we needed the help of the implementation engineer, after several meetings, the rapport we developed was constructive for both articulating our specific needs and for getting those needs met. And honestly, the number of services we've had to integrate for SSO has been a bigger job than we expected. But even a complex configuration was made easy-peasy with the expert help we received! I'm hopeful that future releases will empower administrators to easily update branding and style features. Review collected by and hosted on G2.com. Recommendations to others considering PortalGuard: We found PortalGuard to be the best option available. Review collected by and hosted on G2.com. What problems is PortalGuard solving and how is that benefiting you? This product was less expensive than the solution we had used previously. It also introduced additional functionality, better customer support, and improved reliability. Review collected by and hosted on G2.com. Show More 8/26/2025 Current UserValidated ReviewerSource: Organic ![Carlos D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos D.") CD Carlos D. Software Engineer Mid-Market (51-1000 emp.) 8/5/2025 "PortalGuard provides a reliable and secure authentication experience." 4/5 What do you like best about PortalGuard? PortalGuard excels at providing a secure and customizable identity management system. Its support for single sign-on (SSO), multi-factor authentication (MFA), and self-service password resets makes it a strong solution for managing user access across multiple platforms. It integrates well with existing infrastructure, and once set up, it reduces helpdesk workload significantly by empowering users to resolve login issues themselves. Review collected by and hosted on G2.com. What do you dislike about PortalGuard? The initial setup can be complex, the admin interface can be a little outdated, although that might be a version issue. You might need a dedicated user to monitor and track the system. Documentation has to go through their end of troubleshooting, leading to extra time. Review collected by and hosted on G2.com. What problems is PortalGuard solving and how is that benefiting you? PortalGuard is solving the challenge of secure and centralized user authentication across multiple systems. By enabling single sign-on (SSO) and multi-factor authentication (MFA), it reduces the number of login credentials users need to remember while improving overall security. For our organization, this means less time spent on account-related issues and more consistent access control across platforms. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RC Ryan C. Director of IT Mid-Market (51-1000 emp.) 3/7/2024 "Streamlined Security and User Experience: A Review of BIO-key PortalGuard" 4.5/5 What do you like best about PortalGuard? Enhanced Security, Improved User Experience, Seamless Integration with existing applications. Review collected by and hosted on G2.com. What do you dislike about PortalGuard? The learning curve is a a bit steep at first. The customization options for the login page are still limited. Their support system is kind of flaky. The support itself isn't just their system. Review collected by and hosted on G2.com. What problems is PortalGuard solving and how is that benefiting you? PortalGuard from Bio-key helps me solve the following problems: Password Fatigue: Using SSO allows for a shared user identity across multiple platforms. MFA: Allows for an additional level of security for an identity. Streamlined Access Management: PortalGuard simplifies access management, reduces administrative overhead and improves overall efficiency. Review collected by and hosted on G2.com. Show More 8/25/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 10/26/2023 "PortalGuard meets our needs, providing a highly customizable, full featured iDP/SSO solution." 4/5 What do you like best about PortalGuard? PortalGuard is a highly customizable iDP/SSO solution. We have thousands of users using it daily for SSO with MFA, and it is a very stable, secure, and reliable system. The support is very responsive, and they have services to tailor the product to your business needs if you have a unique requirement. We have used this for several features and customizations to better fit our business process. PortalGuard supports load balancing and SQL clustering on-premise and is also available as a SaaS offering. Administration is straightforward and done via a GUI interface, and they have taken the time to label every option with what it does, which is very helpful. We have found the solution to be cost-effective, and it has kept pace with technological changes over the years, bringing support for the latest biometrics, passwordless, and cloud solutions. The PG logging is excellent and allows quick resolution to issues reported by users or when implementing new options. While PG has its own MFA solution and Desktop MFA options, it also supports Duo Universal Prompt for those who prefer this option. The system also has an announcement functionality, which allows you to target groups of users. It also supports an option to require users to accept policies etc, Review collected by and hosted on G2.com. What do you dislike about PortalGuard? If you have a highly customized template (which we appreciate is an option), it can be challenging when migrating between versions when changes include UI updates. The system is flexible and has many, many configuration options, which can impede QA testing. Review collected by and hosted on G2.com. What problems is PortalGuard solving and how is that benefiting you? Single Sign On/Multi-Factor Authentication and SSPR. PortalGuard is an extraordinarily flexible product that can be whitelabeled. It allowed us to phase in MFA for thousands of users in a very methodical and controlled manner, so we did not overwhelm the helpdesk. We have around 70 various systems integrated with SSO via PortalGuard The announcement feature is a huge benefit. Review collected by and hosted on G2.com. Show More 6/10/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") EH Verified User in Higher Education Mid-Market (51-1000 emp.) 2/5/2026 "SSO & MFA Done Right, with Easy Integration" 5/5 What do you like best about PortalGuard? SSO and MFA are a big plus for today's standards. As wells as the ease of integration. Review collected by and hosted on G2.com. What do you dislike about PortalGuard? Mostly we have seen issues, or delays with troubleshooting and customization in certain areas. Review collected by and hosted on G2.com. What problems is PortalGuard solving and how is that benefiting you? It has benefited in automizing the process of creating accounts for our students and solving password creation. Review collected by and hosted on G2.com. Show More 2/12/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Reid C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reid C.") RC Reid C. Owner Mid-Market (51-1000 emp.) 10/31/2024 "IdP for both on-premise and cloud" 5/5 What do you like best about PortalGuard? The ability to have an IdP that can integrate with multiple user directories to provide a single login service for all corporate systems. Very flexible as it supports many authentication types with the ability to customize the reponse to fit the need. Adding in integrations is a snap. Typical configuraton time is less than 5 minutes for integrating with SAML / OIDC. The white glove service for standing up the initial service was exceptional along with their post support services. This service is used daily by all staff members and has made password policy management a breeze. Review collected by and hosted on G2.com. What do you dislike about PortalGuard? Updates are very manual and require some technical ability if you need to do customizations. There does not appear to be a service to notify when updates are available for the environment. Review collected by and hosted on G2.com. What problems is PortalGuard solving and how is that benefiting you? Single Sign-On solution which integrates with all products and includes central password policy management / enforcement. Review collected by and hosted on G2.com. Show More Response from Mary Roark of PortalGuard [Editedit](https://www.g2.com/survey_responses/portalguard-review-10438470/official_response/edit) Thank you for submitting your review for our cloud solutions. Please reach out to support with more feedback on how we can streamline updates. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 11/5/2024 "Starting from scratch!" 4/5 What do you like best about PortalGuard? We needed an Single Sign-On solution and were stumped at how to best implement this feature into our organization. This all started before the pandemic broke out and was a great help when we started making use of new online products and need better security. I think the best part is the support. We can alway get the help we need when we get stuck. Thanks to all the guys "under the hood!" Review collected by and hosted on G2.com. What do you dislike about PortalGuard? Sometimes user attributes don't update exactly as they should, pretty rare, but does happen. But I know the programmer team is working on improving the product. Review collected by and hosted on G2.com. What problems is PortalGuard solving and how is that benefiting you? We are a college and we have thousands of users. PortalGuard makes it easy to use SSO with all our vendors and 3rd-party solutions. It is also easy for our Help Desk to work with users who are having trouble with their login. It is effectively tying all our products together and works well with our Active Directory solution. Review collected by and hosted on G2.com. Show More Response from Mary Roark of PortalGuard [Editedit](https://www.g2.com/survey_responses/portalguard-review-10458884/official_response/edit) Thank you for your feedback. I am glad the team was able to get SSO up for you and the students, staff quickly. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![CJ O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CJ O.") CO CJ O. Network Administrator Mid-Market (51-1000 emp.) 5/30/2024 "the experience has been good, support good, technology good, no complaints, no hiccups." 5/5 What do you like best about PortalGuard? The technology is good and the support is even better; I've had good support experiences from all of the people I've worked with at PortalGuard since our rollout a couple of years ago - I've had lots of time working with support getting help setting up new connections or sorting out an issue here or there and it has been a great relationship that we plan to continue. Review collected by and hosted on G2.com. What do you dislike about PortalGuard? The biggest detraction from PortalGuard hasn't been much - just waiting for new features to be released - the core product which we use is solid but some of the cool new features that would improve the overall experience just takes a bit, that said they seem to do a solid job of QA testing as once things are released they generally work like they're supposed to. Review collected by and hosted on G2.com. What problems is PortalGuard solving and how is that benefiting you? Prior to PortalGuard we didn't have a proper self service password reset tool, with PortalGuard we do have one and it works well so it solved that issue. We've got a large number of separate systems and we're moving everything to SSO with contextual MFA to improve security and improve the user experience. We've tested the Biometric Authentication and it works but we've not been able to fully roll that out yet due to being busy. Overall the product has been solid and relatively easy to setup the individual connections and support is ready and able to help when needed. Review collected by and hosted on G2.com. Show More 8/15/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") EH Verified User in Higher Education Mid-Market (51-1000 emp.) 10/31/2024 "Portalguard experience" 4.5/5 What do you like best about PortalGuard? Very friendly and knowlegable staff. I no longer have to update PG because it is in the cloud and they take care of it. Review collected by and hosted on G2.com. What do you dislike about PortalGuard? Sometimes when we request a change (ie updated security ciphers, protocols, etc) the request has to work with all their other cloud clients before they can do an update for us. This is understandable, but can be annoying when you are trying to meet audit requirements. Review collected by and hosted on G2.com. What problems is PortalGuard solving and how is that benefiting you? They were the first company that we used for Single Sign On. Since SSO is becoming bigger and bigger and it not going away, Portalguard helped us to get going on our project of SSO. Review collected by and hosted on G2.com. Show More Response from Mary Roark of PortalGuard [Editedit](https://www.g2.com/survey_responses/portalguard-review-10438681/official_response/edit) Thank you for your kind words regarding our staff. Thank you for sharing the feedback on compliance requirements. If you can share upcoming new compliance requirements with our support and product management lead , I hope we can prioritize those in the future for you and our other clients that have compliance and audit pressure. Thanks again for taking the time to provide feedback. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 2/11/2025 "POrtal Guard has been a great tool for our comapny" 4.5/5 What do you like best about PortalGuard? Its outside of the normal attack vector for Microsoft. Review collected by and hosted on G2.com. What do you dislike about PortalGuard? The on prem solutions interface is a little outdated Review collected by and hosted on G2.com. What problems is PortalGuard solving and how is that benefiting you? They solve passwrod resets and MFA Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Top-Rated Alternatives [ ![Microsoft Entra ID](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Entra ID") Microsoft Entra ID 4.5/5(912) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ ![LastPass](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LastPass") LastPass 4.5/5(2,078) ](https://www.g2.com/products/lastpass/reviews) [ ![Cisco Duo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cisco Duo") Cisco Duo 4.5/5(520) ](https://www.g2.com/products/cisco-duo/reviews) [ View All Alternatives ](https://www.g2.com/products/portalguard/competitors/alternatives) ##### Categories on G2 [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa) [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Biometric Authentication](https://www.g2.com/categories/biometric-authentication)[Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication)[Customer Identity and Access Management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam)[Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba)[Self-Service Password Reset (SSPR) Tools](https://www.g2.com/categories/self-service-password-reset-sspr-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best platform to manage a large online community](https://www.g2.com/discussions/what-is-the-best-platform-to-manage-a-large-online-community)[What is the most affordable visitor management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-visitor-management-software-for-smbs)[Top-rated workforce management apps](https://www.g2.com/discussions/top-rated-workforce-management-apps) [Best dam software solutions for creative agencies](https://www.g2.com/discussions/best-dam-software-solutions-for-creative-agencies)[Recommended software for building an online community](https://www.g2.com/discussions/what-software-would-you-recommend-for-building-an-online-community)[Pros and Cons Details](https://www.g2.com/products/portalguard/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)