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Thales SafeNet Trusted Access

By Thales Group

4.5 out of 5 stars

How would you rate your experience with Thales SafeNet Trusted Access?

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Thales SafeNet Trusted Access Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the versatile licensing and robust interfaces of Thales SafeNet Trusted Access for effective management. (1 mentions)
Users value the exceptional customer support of Thales SafeNet Trusted Access, enhancing their overall experience and satisfaction. (1 mentions)
Users appreciate the customizable interfaces of Thales SafeNet Trusted Access for enhancing user management and access control. (1 mentions)
Users value the customization options in Thales SafeNet Trusted Access, enhancing individual user experiences across various platforms. (1 mentions)
Users value the versatile licensing and interfaces of Thales SafeNet Trusted Access for improved management and flexibility. (1 mentions)
Users face integration issues with Thales SafeNet Trusted Access, particularly with support response times and advanced features. (1 mentions)
Users find that the customer support response times are slow and often rely on generic manual answers. (1 mentions)

Top Pros or Advantages of Thales SafeNet Trusted Access

1. Administration Management
Users value the versatile licensing and robust interfaces of Thales SafeNet Trusted Access for effective management.
See 1 mentions

See Related User Reviews

GIANLUCA S.
GS

GIANLUCA S.

Mid-Market (51-1000 emp.)

4.5/5

"Great MFA solution with multi platform token"

What do you like about Thales SafeNet Trusted Access?

Safenet best feature is licensing: it's user based so tokens could be implemented on multiple way using one user license (phisical, apps etc..). Sec

2. Customer Support
Users value the exceptional customer support of Thales SafeNet Trusted Access, enhancing their overall experience and satisfaction.
See 1 mentions

See Related User Reviews

GIANLUCA S.
GS

GIANLUCA S.

Mid-Market (51-1000 emp.)

4.5/5

"Great MFA solution with multi platform token"

What do you like about Thales SafeNet Trusted Access?

Safenet best feature is licensing: it's user based so tokens could be implemented on multiple way using one user license (phisical, apps etc..). Sec

3. Customizability
Users appreciate the customizable interfaces of Thales SafeNet Trusted Access for enhancing user management and access control.
See 1 mentions

See Related User Reviews

GIANLUCA S.
GS

GIANLUCA S.

Mid-Market (51-1000 emp.)

4.5/5

"Great MFA solution with multi platform token"

What do you like about Thales SafeNet Trusted Access?

Safenet best feature is licensing: it's user based so tokens could be implemented on multiple way using one user license (phisical, apps etc..). Sec

4. Customization
Users value the customization options in Thales SafeNet Trusted Access, enhancing individual user experiences across various platforms.
See 1 mentions

See Related User Reviews

GIANLUCA S.
GS

GIANLUCA S.

Mid-Market (51-1000 emp.)

4.5/5

"Great MFA solution with multi platform token"

What do you like about Thales SafeNet Trusted Access?

Safenet best feature is licensing: it's user based so tokens could be implemented on multiple way using one user license (phisical, apps etc..). Sec

5. Features
Users value the versatile licensing and interfaces of Thales SafeNet Trusted Access for improved management and flexibility.
See 1 mentions

See Related User Reviews

GIANLUCA S.
GS

GIANLUCA S.

Mid-Market (51-1000 emp.)

4.5/5

"Great MFA solution with multi platform token"

What do you like about Thales SafeNet Trusted Access?

Safenet best feature is licensing: it's user based so tokens could be implemented on multiple way using one user license (phisical, apps etc..). Sec

Top Cons or Disadvantages of Thales SafeNet Trusted Access

1. Integration Issues
Users face integration issues with Thales SafeNet Trusted Access, particularly with support response times and advanced features.
See 1 mentions

See Related User Reviews

GIANLUCA S.
GS

GIANLUCA S.

Mid-Market (51-1000 emp.)

4.5/5

"Great MFA solution with multi platform token"

What do you dislike about Thales SafeNet Trusted Access?

Integration with Microsoft Authenticator as token could be useful Thales support isn't so fast and first level usually answer with manual based, expe

2. Poor Customer Support
Users find that the customer support response times are slow and often rely on generic manual answers.
See 1 mentions

See Related User Reviews

GIANLUCA S.
GS

GIANLUCA S.

Mid-Market (51-1000 emp.)

4.5/5

"Great MFA solution with multi platform token"

What do you dislike about Thales SafeNet Trusted Access?

Integration with Microsoft Authenticator as token could be useful Thales support isn't so fast and first level usually answer with manual based, expe

Thales SafeNet Trusted Access Reviews (28)

Reviews

Thales SafeNet Trusted Access Reviews (28)

4.5
28 reviews
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GIANLUCA S.
GS
ICT Governance Manager
Mid-Market (51-1000 emp.)
"Great MFA solution with multi platform token"
What do you like best about Thales SafeNet Trusted Access?

Safenet best feature is licensing: it's user based so tokens could be implemented on multiple way using one user license (phisical, apps etc..).

Second best feature, interfaces: Safenet Trusted Access has 3 interface for platform admin user, user manager and a self service portal too. Platform admin has several feature such as ip filtering and policies

User Manager permits to create and manage user and token

Third, Self service porta: the self service portal permits users to manage basic needs such as a pin reset, logging the operation Review collected by and hosted on G2.com.

What do you dislike about Thales SafeNet Trusted Access?

Integration with Microsoft Authenticator as token could be useful

Thales support isn't so fast and first level usually answer with manual based, expecially on advanced tecnical feature Review collected by and hosted on G2.com.

SK
Enterprise (> 1000 emp.)
"Secure Access"
What do you like best about Thales SafeNet Trusted Access?

It's App is very beautifull part of your Secure Access as can get multiple option for login like Push Notification,SMS OTP and Email OTP. Review collected by and hosted on G2.com.

What do you dislike about Thales SafeNet Trusted Access?

Reporting part should be improve with more details of audit logs. Review collected by and hosted on G2.com.

Resham A.
RA
Mr
Financial Services
Enterprise (> 1000 emp.)
"It is easy to use solution for my two layer of strong authentication mechanism in my organization"
What do you like best about Thales SafeNet Trusted Access?

The solution is ease of use and is simplified solution for deployment and operation Review collected by and hosted on G2.com.

What do you dislike about Thales SafeNet Trusted Access?

Some products like router may not support by this 2 FA tools Review collected by and hosted on G2.com.

Shahzad A.
SA
Cyber Security Focalpoint
Small-Business (50 or fewer emp.)
"Best for Security"
What do you like best about Thales SafeNet Trusted Access?

If you're looking for a reliable and affordable security system, Thales SafeNet is a great option. The system is easy to set up and use, and it offers a variety of features that are helpful in protecting your data. Overall, I think this is a great product and I would definitely recommend it to other people. Review collected by and hosted on G2.com.

What do you dislike about Thales SafeNet Trusted Access?

I got information about safenet from one of my Frined , safenet team should be more focusing on marketing and reaching the cyber secuirty experts with demos so they can understand the futures and servies Review collected by and hosted on G2.com.

Neha S.
NS
DevOps Engineer
Mid-Market (51-1000 emp.)
"SafeNet Trusted Access: Best-Of Identity And Access Management"
What do you like best about Thales SafeNet Trusted Access?

Finest Access management platform. Fast and easy to use service for all required 2Fa needs. Plus the system worked flawlessly with parallels remote desktop hosting. Compare to other authentication solution, it costs less and easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Thales SafeNet Trusted Access?

It has great capabilities, but for some options like integration and UI features are cumbersome and unintuitive. Documentation wasn't clear on these scenarios. It can be improved to make the transition easier for end users. Review collected by and hosted on G2.com.

Rami S.
RS
Regional Sales Engineer
Enterprise (> 1000 emp.)
"Great and highly recommend"
What do you like best about Thales SafeNet Trusted Access?

Easy to deploy

best support ever

it can be up and running within 2 hours

it has great and strong capabilities comparing with other technologies.

There is no any hidden cost like other competitors. Review collected by and hosted on G2.com.

What do you dislike about Thales SafeNet Trusted Access?

Thales STA is a great technology with great support, but they have only one challenge that their cloud solution is not available in Middle East, which makes STA as bad option for Governments and Banking sectors whom are looking for on cloud technologies. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market (51-1000 emp.)
"Among several products, TSNA was one that also reviewed for Cloud-based app access security"
What do you like best about Thales SafeNet Trusted Access?

The most significant advantage of TSNA is that it is a SaaS product and works well with Cloud apps. Moreover, it supports multiple authentication methods and works with 3rd party authenticators. Protects various applications using diverse technologies, including SAML, OIDC, WS Fed, cloud-based RADIUS, agents, REST and SCIM APIs and an application gateway. Provides for faster and more convenient passwordless authentication Review collected by and hosted on G2.com.

What do you dislike about Thales SafeNet Trusted Access?

Reporting dashboards and policy usages are cumbersome and can be made more intuitive. Product support can improve and include more granular FAQs. Review collected by and hosted on G2.com.

Shital P.
SP
Staff DevOps Engineer
Mid-Market (51-1000 emp.)
"Great"
What do you like best about Thales SafeNet Trusted Access?

Great tool to explore for anyone to learn Review collected by and hosted on G2.com.

What do you dislike about Thales SafeNet Trusted Access?

As of now i have not faced anything that is annoying Review collected by and hosted on G2.com.

AT
Systems Engineer
Enterprise (> 1000 emp.)
"Easy and fast to authenticate to any device from anywhere"
What do you like best about Thales SafeNet Trusted Access?

I'm used to travel for work, that includes a lot of airplanes and hotels, with Safenet I can authenticate safely to iPass, boingo or any other service with my corporate account and have internet while I fly. Works across several devices at the same time. Review collected by and hosted on G2.com.

What do you dislike about Thales SafeNet Trusted Access?

I totally understand the reason why you must only have one Safenet setup per user and that's why I have it on my smartphone but I'm annoyed by the fact. Specially when my phone battery is dry and I need it to connect to the VPN on my computer Review collected by and hosted on G2.com.

AC
Network Security Engineer
Enterprise (> 1000 emp.)
"Easy and effective two-factor authentication "
What do you like best about Thales SafeNet Trusted Access?

You authenticate easily, as long as you remember your passcode you generate a token in the application and you can use that token for 1 minute for login in into a VPN or applications that accept this token to authenticate. Review collected by and hosted on G2.com.

What do you dislike about Thales SafeNet Trusted Access?

Desktop application is just great but in the iPhone If you tab the application you have to enter the passcode again to get a new token, that is a little annoying when using it to authenticate in the same iPhone. Review collected by and hosted on G2.com.