Best Marketing Automation Software with Email Tracking Capabilities

How Many Marketing Automation Software Products Does G2 Track?

Total Products under this Category: 705

Category Stats (Sep 2026)

  • Average Rating: 4.39/5 (↓0.02 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Jobin.cloud (+1.58%) - Among all products in this category, Jobin.cloud recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Marketing Automation Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 93,400+ Authentic Reviews
  • 705+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Marketing Automation Software

G2 Grid® for Marketing Automation Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, ActiveCampaign, Insider One, Braze, Attentive, Klaviyo, Customer.io, and Omnisend.

Underlying data: [Grid® JSON](https://www.g2.com/categories/marketing-automation/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=activecampaign&focus%5B%5D=insider-one&focus%5B%5D=braze&focus%5B%5D=attentive&focus%5B%5D=klaviyo&focus%5B%5D=customer-io&focus%5B%5D=omnisend)

HubSpot Marketing Hub

Marketing Hub consolida herramientas de marketing y datos de clientes en una plataforma unificada, eliminando soluciones puntuales dispersas y simplificando la gestión de software para los equipos de marketing modernos. Propuesta de Valor Principal: El Marketing Hub de HubSpot resuelve tres problemas críticos derivados del software desconectado: datos de clientes fragmentados, ejecución ineficiente y tiempo desperdiciado en la gestión de herramientas. Construido como parte de la plataforma CRM de HubSpot, Marketing Hub mantiene los datos de los clientes centrales en todas las actividades de marketing, permitiendo la alineación de ventas y un seguimiento claro del ROI en toda la plataforma. Capacidades Clave: Arquitectura de Datos Unificada: Marketing Hub almacena todas las herramientas de marketing y datos de clientes en una sola plataforma. Esto elimina los silos de datos y proporciona un contexto completo del cliente para un marketing personalizado a gran escala. Eficiencia de Tiempo: Los mercadólogos ahorran tiempo que antes se gastaba cambiando entre aplicaciones, reconciliando datos entre sistemas y resolviendo problemas de integración que plagan las pilas de marketing con múltiples herramientas. Integración Inteligente con CRM: Debido a que Marketing Hub opera como parte de la plataforma CRM de HubSpot en lugar de como una herramienta independiente, la información del cliente, el historial de interacciones y los datos de compromiso permanecen accesibles dentro del flujo de trabajo de marketing sin transferencia manual de datos. Alineación Ventas-Marketing: Con la plataforma completa de CRM de HubSpot, los equipos de marketing y ventas trabajan en alineación. Los informes unificados vinculan las actividades de marketing con los ingresos, demostrando el ROI. Marketing Hub vs. Alternativas: A diferencia de las herramientas de marketing individuales que requieren integración manual y transferencia de datos, Marketing Hub proporciona una conexión nativa entre el marketing por correo electrónico, las páginas de destino, la gestión de redes sociales y el análisis de datos. Esto elimina la complejidad de la integración y los desafíos de sincronización de datos que fragmentan las operaciones de marketing. Marketing Hub ofrece capacidades poderosas sin requerir capacitación extensa, administradores dedicados o equipos de implementación técnica que demandan las plataformas empresariales complejas. Los equipos pueden adoptar y usar el sistema rápidamente, enfocándose en la ejecución en lugar de en la gestión del software. Quién Debería Usar Marketing Hub: Marketing Hub sirve a equipos de marketing que experimentan pérdida de productividad debido a la fragmentación de herramientas, mercadólogos que requieren un contexto completo del cliente para una personalización efectiva y organizaciones que necesitan demostrar un ROI claro en marketing. La plataforma escala desde pequeños equipos de marketing hasta organizaciones empresariales sin aumentos proporcionales en la complejidad del sistema. Resultado: Marketing Hub permite a los mercadólogos ahorrar tiempo valioso, proporcionar experiencias personalizadas que atraen y convierten a los clientes adecuados a gran escala, y mantener los datos en el centro de todo lo que hacen, todo mientras escalan su empresa, no la complejidad.

Average Rating: 4.4/5.0

Total Reviews: 14,308

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How Do G2 Users Rate HubSpot Marketing Hub?

  • ¿Ha sido the product un buen socio para hacer negocios?: 8.7/10 (Category avg: 8.9/10)
  • Personalización: 7.9/10 (Category avg: 8.4/10)
  • Rendimiento y fiabilidad: 8.6/10 (Category avg: 8.7/10)
  • Capacidad de flujo de trabajo: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind HubSpot Marketing Hub?

  • Vendedor: HubSpot
  • Sitio web de la empresa:
  • Año de fundación: 2006
  • Ubicación de la sede: Cambridge, Massachusetts, United States
  • Twitter: @HubSpot
    784,270 seguidores en Twitter
  • Página de LinkedIn®: www.linkedin.com
    12,158 empleados en LinkedIn®

Who Uses This Product?

  • Who Uses This: Gerente de Marketing, Coordinador de Marketing
  • Top Industries: Software de Computadora, Marketing y publicidad
  • Company Size: 52% Small, 41% Medium

What Do G2 Reviewers Say About HubSpot Marketing Hub?

AI-generated summary from verified user reviews

Pros
  • Los usuarios aprecian la facilidad de uso de HubSpot Marketing Hub, disfrutando de una integración sin problemas y potentes funciones de automatización.
  • Los usuarios aprecian las funciones de marketing por correo electrónico fáciles de usar de HubSpot, que permiten campañas poderosas con facilidad y eficiencia.
  • Los usuarios valoran las capacidades de automatización de HubSpot Marketing Hub, lo que permite agilizar los flujos de trabajo y mejorar la productividad.
  • Los usuarios encuentran que la interfaz intuitiva y las herramientas de automatización de HubSpot Marketing Hub mejoran la productividad y simplifican las tareas de marketing.
  • Los usuarios aprecian las herramientas amigables para principiantes de HubSpot Marketing Hub, haciendo que el marketing poderoso sea sin esfuerzo y eficiente.
Cons
  • Los usuarios encuentran la curva de aprendizaje empinada, requiriendo un entrenamiento significativo para usar efectivamente las características de HubSpot Marketing Hub.
  • Los usuarios encuentran las funciones faltantes en HubSpot Marketing Hub restrictivas, especialmente para equipos más pequeños que necesitan funcionalidades avanzadas.
  • Los usuarios encuentran las funciones limitadas de los planes más económicos restrictivas, lo que dificulta su capacidad para utilizar plenamente HubSpot Marketing Hub.
  • Los usuarios encuentran el precio bastante caro, especialmente a medida que su lista de contactos y necesidades crecen más allá de los planes básicos.
  • Los usuarios encuentran el alto precio de HubSpot Marketing Hub desafiante, especialmente para los equipos más pequeños que necesitan funciones avanzadas.

What Are Recent G2 Reviews of HubSpot Marketing Hub?

What Are G2 Users Discussing About HubSpot Marketing Hub?

ActiveCampaign

ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Effortlessly integrate with 1000+ apps, uncover deep performance insights, and optimize your workflows so you win every day. - Autonomous marketing Built on the foundation of marketing automation, fuel your marketing strategy and customer journeys with AI-driven execution, optimization, and insight at every step. - AI agents Run entire marketing campaigns through simple prompts, backed by Active Intelligence. - Cross-channel marketing Reach prospects and customers wherever they are, with email, SMS, WhatsApp, and more. - On-brand, personalized content Creative tools that deliver professional, conversion-ready designs for email and landing pages. - CRM Track, manage, and automate your sales process. - 1000+ apps & integrations Connect ActiveCampaign to your favorite tools.

Average Rating: 4.4/5.0

Total Reviews: 14,254

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How Do G2 Users Rate ActiveCampaign?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Customization : 8.0/10 (Category avg: 8.4/10)
  • Performance and Reliability: 8.3/10 (Category avg: 8.7/10)
  • Workflow Capability: 8.2/10 (Category avg: 8.5/10)

Who Is the Company Behind ActiveCampaign?

  • Seller: ActiveCampaign
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Chicago, IL
  • Twitter: @ActiveCampaign
    13,203 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    848 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 92% Small, 7% Medium

What Do G2 Reviewers Say About ActiveCampaign?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in ActiveCampaign, appreciating seamless automation and straightforward features for personal tasks.
  • Users love the easy automation programming of ActiveCampaign, streamlining their workflow and enhancing customer communication.
  • Users praise the powerful and easy automation features of ActiveCampaign, enhancing their workflow efficiency and organization.
  • Users love the phenomenal automation features of ActiveCampaign, enhancing email campaigns with effective segmentation and tailored messaging.
  • Users value ActiveCampaign for its all-in-one platform, offering effective segmentation and personalized email marketing capabilities.
Cons
  • Users experience a steep learning curve with ActiveCampaign, requiring additional support to navigate its features effectively.
  • Users express concerns about the missing features such as easy form building and custom date triggers.
  • Users find the pricing steep, especially for newer plans, which may be a barrier for some businesses.
  • Users find the limited features of ActiveCampaign frustrating, particularly in reporting, automation testing, and design flexibility.
  • Users find ActiveCampaign not intuitive, struggling with complicated automations and email creation processes that hinder efficiency.

What Are Recent G2 Reviews of ActiveCampaign?

What Are G2 Users Discussing About ActiveCampaign?

Klaviyo

Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowers B2C businesses: - Orchestrate your email marketing, SMS marketing, RCS, push, WhatsApp, reviews, forms, and ads in one platform - Sync with 400+ tools to capture and unify behavior data - AI-optimized messages, segments, timing, and creative to scale conversions - Unlock analytics like RFM, funnel reporting, and catalog insights By capturing every click, purchase, and conversation into a unified profile, Klaviyo powers marketing automation that drives personalized, trigger-based journeys across every channel - no extra tools or complex setup required. Join more than 170,000 businesses using Klaviyo to create a true omnichannel experience for your customers. To learn more about Klaviyo or to request a demo, visit www.klaviyo.com.

Average Rating: 4.6/5.0

Total Reviews: 1,315

How Do G2 Users Rate Klaviyo?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Customization : 8.5/10 (Category avg: 8.4/10)
  • Performance and Reliability: 8.9/10 (Category avg: 8.7/10)
  • Workflow Capability: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Klaviyo?

  • Seller: Klaviyo
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Boston, Massachusetts
  • Twitter: @klaviyo
    22,042 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,983 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 81% Small, 16% Medium

What Do G2 Reviewers Say About Klaviyo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Klaviyo, enabling intuitive navigation and efficient email and SMS distribution.
  • Users value the powerful automation of Klaviyo, facilitating tailored campaigns that drive engagement and revenue effectively.
  • Users find Klaviyo's powerful automation invaluable for creating tailored campaigns that enhance engagement and boost revenue.
  • Users appreciate the seamless integrations of Klaviyo, enhancing campaign scheduling and connectivity with platforms like Zapier.
  • Users appreciate the easy integration of Klaviyo with various platforms, streamlining their marketing efforts effectively.
Cons
  • Users find Klaviyo to be expensive, which can be a barrier, especially for beginners.
  • Users face a steep learning curve with Klaviyo, requiring considerable time to understand its platform effectively.
  • Users find missing features in Klaviyo, particularly with SMS and search functions that limit functionality.
  • Users find limited features in Klaviyo, with superficial updates and basic design options proving to be a drawback.
  • Users face limited and slow customer support, especially on the free plan, impacting their experience significantly.

What Are Recent G2 Reviews of Klaviyo?

What Are G2 Users Discussing About Klaviyo?

Customer.io

Customer.io est la principale plateforme d'engagement client pour les organisations axées sur le produit. Engagez les utilisateurs en fonction de leur comportement réel et renforcez les relations avec les clients via l'email, le SMS, les notifications push, les messages intégrés à l'application et les webhooks. Désormais, avec un agent IA intuitif qui gère le travail répétitif, votre équipe peut se concentrer sur le timing, la stratégie et obtenir plus d'impact de chaque message.

Average Rating: 4.4/5.0

Total Reviews: 886

How Do G2 Users Rate Customer.io?

  • the product a-t-il été un bon partenaire commercial?: 9.0/10 (Category avg: 8.9/10)
  • Personnalisation: 8.3/10 (Category avg: 8.4/10)
  • Performance et fiabilité: 8.7/10 (Category avg: 8.7/10)
  • Capacité de flux de travail: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Customer.io?

  • Vendeur: Customer.io
  • Site Web de l'entreprise:
  • Année de fondation: 2012
  • Emplacement du siège social: Portland, OR
  • Twitter: @CustomerIO
    4,948 abonnés Twitter
  • Page LinkedIn®: www.linkedin.com
    574 employés sur LinkedIn®

Who Uses This Product?

  • Who Uses This: PDG, Chef de produit
  • Top Industries: Logiciels informatiques, Services financiers
  • Company Size: 54% Small, 36% Medium

What Do G2 Reviewers Say About Customer.io?

AI-generated summary from verified user reviews

Pros
  • Les utilisateurs louent la facilité d'utilisation de Customer.io, soulignant son UX/UI familier et sa fonctionnalité fluide.
  • Les utilisateurs apprécient les capacités d'automatisation de Customer.io, simplifiant les campagnes de marketing personnalisées basées sur le comportement des clients.
  • Les utilisateurs apprécient les fonctionnalités polyvalentes et puissantes de Customer.io, améliorant ainsi leurs campagnes par e-mail et l'efficacité de leur marketing.
  • Les utilisateurs apprécient le soutien utile fourni par Customer.io, améliorant ainsi leur expérience globale avec la plateforme.
  • Les utilisateurs soulignent le service client utile de Customer.io, améliorant leur facilité d'utilisation et leur expérience globale.
Cons
  • Les utilisateurs trouvent la , avec des défis dans le reporting et l'intégration des produits affectant l'utilisabilité.
  • Les utilisateurs trouvent les capacités de reporting limitées de Customer.io frustrantes, nécessitant des solutions de contournement pour obtenir des insights plus approfondis.
  • Les utilisateurs trouvent des fonctionnalités limitées dans Customer.io, en particulier un manque d'analyses avancées et d'informations spécifiques sur les performances des e-mails.
  • Les utilisateurs trouvent que Customer.io n'est pas intuitif, luttant avec sa navigation complexe et ses fonctionnalités de segmentation déroutantes.
  • Les utilisateurs désirent plus de flexibilité dans l'organisation des campagnes et rencontrent des limitations qui compliquent le flux de travail et l'utilisabilité.

What Are Recent G2 Reviews of Customer.io?

What Are G2 Users Discussing About Customer.io?

Omnisend

Omnisend is an email and SMS marketing automation platform built for ecommerce from day one. Founded in 2014, it came from a simple observation: mid-sized merchants had the data to personalize, but not the tools. Every feature — from segmentation to automation to reporting — is designed around how online stores actually work. More than 150,000 online brands use Omnisend to turn customer behavior into revenue on autopilot, returning an average of $79 for every $1 spent.* You will find this platform refreshingly boring, in the best way possible. Whether you're just getting started or running a large operation, Omnisend grows with you. 💌 Send newsletters and targeted campaigns Create shoppable emails with a drag-and-drop editor and 250+ ready-made templates. Add coupon codes, insert products automatically, and use Campaign Booster to resend to non-openers with a fresh subject line. 💸 Drive sales on autopilot with ecommerce automations Automations are roughly 2% of all email sends, yet they drive nearly a third of email revenue. Use pre-built flows for cart abandonment, welcome series, browse abandonment, back-in-stock alerts, and post-purchase, or build your own in the no-code Automations Editor. 🎯 Improve your targeting with unlimited segmentation Segment on shopping behavior, purchase history, and engagement, with 30+ ready-made segments and a lifecycle view from new subscribers to loyal VIPs. Lists update automatically as customer data changes. 📱 Combine email with SMS and more channels Add global SMS and web push right next to your emails, in the same platform and the same workflow. There's no need to pay for separate email, SMS, and push apps. 📥 Build your email and SMS lists Collect subscribers with mobile-friendly popups, signup boxes, landing pages, and a Wheel of Fortune. Use exit-intent forms and targeting rules to decide who sees what. ✨ Automate content, personalization, and targeting with AI Generate on-brand copy, subject lines, and preheaders in seconds. Describe a segment in plain language and get it instantly. Recommend products automatically, and find who's about to churn and who your highest-value customers are with RFM analysis. AI is built into every plan, free included, with no add-ons or credits. 🤖 Work from ChatGPT or Claude with Omnisend MCP Connect Omnisend to ChatGPT or Claude, then run performance checks, get segment suggestions, and draft campaigns in one conversation using your real account data. 🎧 24/7 support on every plan Live chat and email around the clock, whichever plan you're on, in 6 languages. From $400/month you also get a dedicated Account Expert. 🚚 Free 5-day migration Switching from Klaviyo or Mailchimp? Our team rebuilds every list, flow, and template in five days, free, including your custom automations. Big-platform features, up to 35% less. Start free and upgrade when you're ready. Every plan includes automation, segmentation, and A/B testing. Omnisend also invites freelancers and agencies to join the partner program, built to help them win more clients and earn industry-leading revenue share on referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/ *Average return of $79 per $1 spent is based on Omnisend internal analysis of paid-plan merchants, 2025. Results vary.

Average Rating: 4.6/5.0

Total Reviews: 1,204

How Do G2 Users Rate Omnisend?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Customization : 8.5/10 (Category avg: 8.4/10)
  • Performance and Reliability: 9.1/10 (Category avg: 8.7/10)
  • Workflow Capability: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Omnisend?

  • Seller: Omnisend
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Vilnius, Lithuania
  • Twitter: @omnisend
    3,916 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    265 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 86% Small, 9% Medium

What Do G2 Reviewers Say About Omnisend?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Omnisend, enabling effortless multichannel marketing without technical expertise.
  • Users commend the excellent support provided by Omnisend, appreciating both AI-bot and human representatives.
  • Users highlight the excellent customer support from both AI-bots and human representatives at Omnisend.
  • Users commend the intuitive automation features of Omnisend, enhancing their email marketing and boosting sales effortlessly.
  • Users love the automation capabilities of Omnisend, allowing effortless multichannel marketing and personalized campaigns.
Cons
  • Users find Omnisend has limited features and integrations, affecting usability and analysis compared to competitors.
  • Users find that Omnisend has missing features and limited integrations, but still value its overall functionality.
  • Users find the pricing to be expensive, particularly for SMS, which can lead to increased costs quickly.
  • Users find limited customization in email design with Omnisend, wishing for more flexibility and updated templates.
  • Users find email design limitations in Omnisend, yearning for more creative templates and greater flexibility.

What Are Recent G2 Reviews of Omnisend?

What Are G2 Users Discussing About Omnisend?

Intuit Mailchimp All-in-One Marketing Platform

Mailchimp est une plateforme d'automatisation du marketing de confiance pour plus de 11 millions d'utilisateurs dans le monde, permettant de personnaliser chaque email et SMS pour chaque client grâce à des outils de création de contenu et des insights alimentés par l'IA. Avec un taux de livraison de 99 % et plus de 300 intégrations, Mailchimp aide les entreprises à se connecter avec leurs clients, à encourager les affaires récurrentes et à construire une fidélité durable à la marque tout en s'intégrant parfaitement dans leurs flux de travail existants. Notre plateforme place les recommandations basées sur les données au cœur de votre marketing afin que vous puissiez trouver et engager les clients avec des campagnes multicanales. En 2021, Mailchimp a été acquis par Intuit Inc. (Nasdaq : INTU), la plateforme technologique financière mondiale qui crée Intuit TurboTax, Credit Karma, QuickBooks et Mailchimp. Depuis lors, nous avons lancé plus de 100 nouvelles fonctionnalités pour aider nos clients à continuer de croître. Découvrez pourquoi plus de 11 millions d'entreprises font confiance à Intuit Mailchimp pour les aider à transformer les insights en actions et leurs emails en revenus. Visitez Mailchimp.com pour commencer dès aujourd'hui.

Average Rating: 4.4/5.0

Total Reviews: 5,199

How Do G2 Users Rate Intuit Mailchimp All-in-One Marketing Platform?

  • the product a-t-il été un bon partenaire commercial?: 8.8/10 (Category avg: 8.9/10)
  • Personnalisation: 8.3/10 (Category avg: 8.4/10)
  • Performance et fiabilité: 8.8/10 (Category avg: 8.7/10)
  • Capacité de flux de travail: 8.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Intuit Mailchimp All-in-One Marketing Platform?

  • Vendeur: Intuit Mailchimp
  • Site Web de l'entreprise:
  • Année de fondation: 2001
  • Emplacement du siège social: Atlanta, GA
  • Twitter: @MailChimp
    238,536 abonnés Twitter
  • Page LinkedIn®: www.linkedin.com
    1,468 employés sur LinkedIn®

Who Uses This Product?

  • Who Uses This: Propriétaire, Responsable Marketing
  • Top Industries: Marketing et publicité, Technologie de l'information et services
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Intuit Mailchimp All-in-One Marketing Platform?

AI-generated summary from verified user reviews

Pros
  • Les utilisateurs apprécient la facilité d'utilisation d'Intuit Mailchimp, trouvant la création et la gestion de campagnes remarquablement simples.
  • Les utilisateurs apprécient la plateforme de marketing par e-mail intuitive et facile à utiliser de Mailchimp, augmentant le succès des campagnes et les revenus.
  • Les utilisateurs apprécient les fonctionnalités faciles à utiliser de gestion des e-mails de Mailchimp, simplifiant le processus de marketing pour les entreprises.
  • Les utilisateurs apprécient l'interface intuitive et conviviale de Mailchimp, simplifiant la gestion des campagnes et le suivi des performances.
  • Les utilisateurs adorent les fonctionnalités de création facile de Mailchimp, permettant une création de campagne simple et un suivi des performances.
Cons
  • Les utilisateurs trouvent Mailchimp de plus en plus cher, surtout pour les fonctionnalités avancées et les listes de contacts en croissance, ce qui impacte les petites entreprises.
  • Les utilisateurs trouvent que la plateforme a des fonctionnalités limitées pour les automatisations avancées, ce qui restreint l'évolutivité et la personnalisation.
  • Les utilisateurs trouvent les fonctionnalités manquantes dans Intuit Mailchimp frustrantes, compliquant le processus de configuration et de familiarisation.
  • Les utilisateurs trouvent la , suggérant des améliorations comme une formation interactive pour une meilleure compréhension.
  • Les utilisateurs trouvent des options de personnalisation limitées dans Intuit Mailchimp, ce qui limite leur capacité à adapter efficacement les campagnes.

What Are Recent G2 Reviews of Intuit Mailchimp All-in-One Marketing Platform?

What Are G2 Users Discussing About Intuit Mailchimp All-in-One Marketing Platform?

Dotdigital

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results. What you can do with Dotdigital - Build and automate campaigns across email, SMS, web, WhatsApp, social, and more - Use AI to predict intent, personalize messages, and improve performance - Create a single customer view by connecting Shopify, Magento, your CRM, and more - Reach B2B, B2C, and non-profit audiences with journeys that adapt to your goals Why marketers choose Dotdigital - Easy to use for everyday marketers - Scales with your data, channels, and teams - Helps you deliver timely and relevant customer experiences - Proven to boost engagement, conversions, and loyalty A little more about Dotdigital: - We were founded in 1999 and are formerly known as Dotmailer - More than 4,000 brands worldwide use Dotdigital to grow customer relationships - We’re headquartered at London Bridge, UK - 450+ employees helping customers globally including the UK, US, Europe, and JAPAC - We’re proud to be the world’s first carbon-neutral marketing automation platform - We hold ISO14001, ISO 27701, and ISO27001 certifications Learn more at dotdigital.com.

Average Rating: 4.4/5.0

Total Reviews: 1,209

How Do G2 Users Rate Dotdigital?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Customization : 8.1/10 (Category avg: 8.4/10)
  • Performance and Reliability: 8.8/10 (Category avg: 8.7/10)
  • Workflow Capability: 8.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Dotdigital?

  • Seller: Dotdigital
  • Company Website:
  • Year Founded: 1999
  • HQ Location: London Bridge, London
  • Twitter: @dotdigital
    15,898 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    476 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Executive
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 46% Medium, 40% Small

What Do G2 Reviewers Say About Dotdigital?

AI-generated summary from verified user reviews

Pros
  • Users praise Dotdigital for its ease of use, making campaign management and audience segmentation straightforward and efficient.
  • Users praise Dotdigital for its outstanding customer support, consistently providing quick and helpful assistance when needed.
  • Users appreciate the outstanding support from Dotdigital, making setup easy and ensuring a smooth experience.
  • Users value Dotdigital for its user-friendly interface, helpful support, and effective email marketing features.
  • Users value the extensive customization options and powerful integrations in Dotdigital, enhancing their marketing strategies and campaign effectiveness.
Cons
  • Users note a lack of missing features like advanced segmentation and easier editing options in Dotdigital.
  • Users face a steep learning curve with Dotdigital's setup, making onboarding intensive and time-consuming.
  • Users find Dotdigital's limited features restrictive, impacting email journey versions and reporting adaptability.
  • Users find the image library cumbersome and have issues integrating Dotdigital with Adobe Commerce effectively.
  • Users experience email issues with Dotdigital, including reporting challenges and limitations in segmentation and template options.

What Are Recent G2 Reviews of Dotdigital?

What Are G2 Users Discussing About Dotdigital?

Adobe Marketo Engage

Marketo Engage es una plataforma integral de automatización de marketing impulsada por IA que permite a los equipos escalar el compromiso personalizado del comprador y generar un crecimiento predecible del pipeline y los ingresos. Ayuda a atraer a los compradores adecuados, nutrirlos a través de canales y recorridos, alinear los esfuerzos de ventas y marketing, y ofrecer información que maximiza el impacto del marketing en los ingresos. Como un centro centralizado para la orquestación y ejecución de campañas multicanal, Adobe Marketo Engage apoya a empresas de todos los tamaños, ayudándolas a adquirir, nutrir, expandir y retener clientes a lo largo de complejos recorridos de compra. Al integrarse con herramientas de ventas, agiliza la automatización de marketing, la gestión de campañas y el cultivo de leads. Ya sea que seas una pequeña empresa en rápido crecimiento o una empresa global, Marketo Engage empodera a los equipos de marketing para lanzar más campañas, generar más leads listos para la venta y mejorar el rendimiento de ventas. Respaldado por tecnología probada, servicios integrales y orientación experta, Marketo Engage ayuda a miles de empresas en todo el mundo a transformar el marketing de un centro de costos a un generador de ingresos.

Average Rating: 4.1/5.0

Total Reviews: 3,027

How Do G2 Users Rate Adobe Marketo Engage?

  • ¿Ha sido the product un buen socio para hacer negocios?: 7.7/10 (Category avg: 8.9/10)
  • Personalización: 7.7/10 (Category avg: 8.4/10)
  • Rendimiento y fiabilidad: 7.7/10 (Category avg: 8.7/10)
  • Capacidad de flujo de trabajo: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Adobe Marketo Engage?

  • Vendedor: Adobe
  • Sitio web de la empresa:
  • Año de fundación: 1982
  • Ubicación de la sede: San Jose, CA
  • Twitter: @Adobe
    956,842 seguidores en Twitter
  • Página de LinkedIn®: www.linkedin.com
    42,087 empleados en LinkedIn®

Who Uses This Product?

  • Who Uses This: Gerente de Marketing, Gerente de Operaciones de Marketing
  • Top Industries: Software de Computadora, Marketing y publicidad
  • Company Size: 53% Medium, 25% Large

What Do G2 Reviewers Say About Adobe Marketo Engage?

AI-generated summary from verified user reviews

Pros
  • Los usuarios aprecian la facilidad de uso de Adobe Marketo Engage, lo que permite una automatización efectiva y un marketing personalizado sin esfuerzo.
  • Los usuarios valoran Adobe Marketo Engage por sus extensas capacidades de automatización, mejorando el compromiso y agilizando la comunicación a través de canales.
  • Los usuarios valoran las integraciones fluidas y la personalización robusta de Adobe Marketo Engage para el éxito en el marketing dirigido.
  • Los usuarios aprecian las fuertes capacidades de integración de Adobe Marketo Engage, mejorando sus esfuerzos de marketing y la eficiencia del flujo de trabajo.
  • Los usuarios valoran las capacidades avanzadas de automatización de marketing de Adobe Marketo Engage, lo que permite una gestión de campañas personalizada y efectiva.
Cons
  • Los usuarios encuentran la curva de aprendizaje empinada, lo que hace que sea un desafío navegar y utilizar Adobe Marketo Engage de manera efectiva.
  • Los usuarios encuentran la empinada curva de aprendizaje de Adobe Marketo Engage desafiante sin experiencia previa o antecedentes técnicos.
  • Los usuarios encuentran Adobe Marketo Engage no intuitivo, requiriendo un uso frecuente para navegar cómodamente por su interfaz obsoleta.
  • Los usuarios encuentran que la complejidad de Adobe Marketo Engage crea desafíos en la gestión de campañas y la usabilidad para los nuevos usuarios.
  • Los usuarios encuentran que el precio de Adobe Marketo Engage es extremadamente alto, lo que limita la accesibilidad y el valor para los países de nivel 3.

What Are Recent G2 Reviews of Adobe Marketo Engage?

What Are G2 Users Discussing About Adobe Marketo Engage?

Iterable

Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box. It transforms data into action, powering intelligent, personalized experiences across every channel to drive measurable growth. Iterable gives teams the speed to move, the governance to stay in control, and the flexibility to continuously optimize performance at scale. With Iterable, customer engagement isn’t just a tactic—it’s a growth engine. Learn more at www.iterable.com.

Average Rating: 4.4/5.0

Total Reviews: 813

How Do G2 Users Rate Iterable?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Customization : 8.1/10 (Category avg: 8.4/10)
  • Performance and Reliability: 8.3/10 (Category avg: 8.7/10)
  • Workflow Capability: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Iterable?

  • Seller: Iterable
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • Twitter: @Iterable
    2,603 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    873 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Email Marketing Manager, Lifecycle Marketing Manager
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 54% Medium, 26% Small

What Do G2 Reviewers Say About Iterable?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Iterable, highlighting a seamless onboarding experience and helpful team support.
  • Users appreciate the intuitive setup and user-friendly design, making campaign management effortless and enjoyable.
  • Users appreciate the exceptional customer support from Iterable, highlighting their helpfulness and responsiveness throughout the onboarding process.
  • Users appreciate the effective automation in Iterable, enhancing campaign creation and customer engagement with ease.
  • Users value the powerful personalization features of Iterable, allowing impactful and tailored messaging for each subscriber.
Cons
  • Users find the learning curve steep for Iterable, particularly for advanced segmentation and journey analysis.
  • Users express frustration over missing features in Iterable, including limited filtering options and export issues with HTML templates.
  • Users find Iterable has limited features that hinder efficiency, requiring workarounds for scheduling and event generation.
  • Users experience reporting issues with Iterable, citing unreliable conversion tracking and limited analytics capabilities for email campaigns.
  • Users experience inadequate reporting in Iterable, facing unreliable conversion tracking and basic analytics features that hinder insights.

What Are Recent G2 Reviews of Iterable?

What Are G2 Users Discussing About Iterable?

Bloomreach

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies.

Average Rating: 4.6/5.0

Total Reviews: 783

How Do G2 Users Rate Bloomreach?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Customization : 8.6/10 (Category avg: 8.4/10)
  • Performance and Reliability: 8.8/10 (Category avg: 8.7/10)
  • Workflow Capability: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Bloomreach?

  • Seller: Bloomreach
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Mountain View, CA
  • Twitter: @bloomreach_tm
    10,400 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,140 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CRM Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 49% Medium, 27% Small

What Do G2 Reviewers Say About Bloomreach?

AI-generated summary from verified user reviews

Pros
  • Users find Bloomreach's ease of use exceptional, facilitating quick implementation and smooth day-to-day operations.
  • Users greatly value the extensive reporting dashboards, intuitive interface, and exceptional support from Bloomreach, streamlining their daily tasks.
  • Users greatly appreciate the outstanding support from Bloomreach, ensuring quick resolution and a seamless experience.
  • Users commend the outstanding customer support from Bloomreach, highlighting exceptional responsiveness and professionalism from the team.
  • Users find Bloomreach to have a highly intuitive interface, making it easy for teams to utilize effectively.
Cons
  • Users find the learning curve steep, as the interface isn't intuitive initially, but documentation aids in mastery.
  • Users find the limited features of Bloomreach challenging, especially regarding the learning curve and customization complexities.
  • Users are disappointed with missing features like email preview and poor communication from account reps.
  • Users find the learning difficulty with Bloomreach's advanced features and initial setup to be quite frustrating.
  • Users find the difficult learning curve for advanced features in Bloomreach to be a significant hurdle initially.

What Are Recent G2 Reviews of Bloomreach?

What Are G2 Users Discussing About Bloomreach?

GetResponse

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

Average Rating: 4.3/5.0

Total Reviews: 1,118

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How Do G2 Users Rate GetResponse?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Customization : 8.1/10 (Category avg: 8.4/10)
  • Performance and Reliability: 8.6/10 (Category avg: 8.7/10)
  • Workflow Capability: 8.4/10 (Category avg: 8.5/10)

Who Is the Company Behind GetResponse?

  • Seller: GetResponse
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Poland
  • Twitter: @getresponse
    54,233 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    433 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 78% Small, 17% Medium

What Do G2 Reviewers Say About GetResponse?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of GetResponse, allowing for quick creation of professional email campaigns without technical skills.
  • Users rave about the exceptional customer support of GetResponse, noting prompt assistance whenever needed.
  • Users highlight the user-friendly interface of GetResponse, making email building fast and efficient with drag-and-drop features.
  • Users find GetResponse to be a highly effective platform for professional newsletters and robust email marketing campaigns.
  • Users value the user-friendly interface of GetResponse, enabling swift creation of professional email campaigns and effective automation.
Cons
  • Users find the missing features of GetResponse limiting, especially in list sorting and report clarity.
  • Users often find GetResponse expensive as costs increase with higher-tier features and larger contact lists.
  • Users find the limited features of GetResponse restrictive, especially for larger organizations needing advanced options.
  • Users experience a significant learning curve for advanced features that can hinder their ability to utilize the platform fully.
  • Users note significant pricing increases and a steep learning curve as limitations of GetResponse.

What Are Recent G2 Reviews of GetResponse?

What Are G2 Users Discussing About GetResponse?

WebEngage

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America.

Average Rating: 4.5/5.0

Total Reviews: 757

How Do G2 Users Rate WebEngage?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Customization : 8.5/10 (Category avg: 8.4/10)
  • Performance and Reliability: 8.5/10 (Category avg: 8.7/10)
  • Workflow Capability: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind WebEngage?

  • Seller: WebEngage
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Mumbai
  • Twitter: @webengage
    5,055 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    367 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Digital Marketing Manager
  • Top Industries: Financial Services, Education Management
  • Company Size: 55% Medium, 27% Small

What Do G2 Reviewers Say About WebEngage?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of WebEngage, making marketing automation and user insights readily accessible.
  • Users find WebEngage's strong analytics and segmentation features invaluable for personalized multi-channel campaigns and insights.
  • Users value the intuitive journey creation of WebEngage, allowing seamless, personalized multi-channel campaigns effortlessly.
  • Users value the helpful support from WebEngage, enhancing their marketing efforts and user engagement significantly.
  • Users appreciate the user-friendly features of WebEngage, making it accessible and efficient for all levels of users.
Cons
  • Users find the learning curve steep, as the interface and setup can be complex and require time to master.
  • Users experience slow performance with loading live segments and creating customer segments, causing occasional frustration.
  • Users find the time-consuming aspects of WebEngage, particularly in loading segments and setup, quite inconvenient.
  • Users find the missing features problematic, wishing for enhancements and easier access to functionalities.
  • Users face a steep learning curve with WebEngage's complex interface and setup, hindering quick acclimatization.

What Are Recent G2 Reviews of WebEngage?

Constant Contact Advanced Automation

Constant Contact Advanced Automation helps you send the right message at the right time. From Social to SMS and email to ecommerce, we deliver tools to help you build deeper relationships with your audience. Our powerful digital marketing platform helps you be more efficient with your marketing so you can focus on your building your business. Engage Your Audience where They are with Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. Our Campaign Builder tool will help you launch a multi-channel campaign across email, social, and SMS to help you achieve your goals. Get Started Fast With Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to help you send timely SMS and email messages. Easily Manage Your Contacts - Manage customer segments automatically using customer tags. Then, trigger automations based on how customers engage with your businesses. Automate Your Messaging - Deliver timely, relevant content with SMS and email marketing automation using our drag-and-drop Automation Path Builder. Make sure that your audience receives the right message, at the right time: automatically. Learn more at www.constantcontact.com

Average Rating: 4.4/5.0

Total Reviews: 938

How Do G2 Users Rate Constant Contact Advanced Automation?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Customization : 8.1/10 (Category avg: 8.4/10)
  • Performance and Reliability: 8.6/10 (Category avg: 8.7/10)
  • Workflow Capability: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Constant Contact Advanced Automation?

  • Seller: Constant Contact
  • Year Founded: 1995
  • HQ Location: Waltham, US
  • Twitter: @ConstantContact
    67,137 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,156 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Marketing Manager
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 80% Small, 17% Medium

What Do G2 Reviewers Say About Constant Contact Advanced Automation?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Constant Contact Advanced Automation, making email marketing simple and efficient.
  • Users appreciate the ease of automating emails and newsletters with Constant Contact Advanced Automation, enhancing productivity effortlessly.
  • Users appreciate the advanced automation of Constant Contact, simplifying email management during busy times with ease.
  • Users appreciate the time-saving automation of Constant Contact, enabling quick responses and stress-free email management.
  • Users value the advanced automation features of Constant Contact for seamless lead nurturing and efficient outreach campaigns.
Cons
  • Users find the limited customization options restrictive, impacting the flexibility of their automation workflows.
  • Users face missing features in Constant Contact Advanced Automation, such as limited customization and editing difficulties.
  • Users find the limited features of Constant Contact Advanced Automation restrict their customization and effectiveness.
  • Users find automation issues in Constant Contact Advanced Automation, citing limitations in branching logic and A/B testing capabilities.
  • Users are frustrated by editing issues that hinder email customization and lead to inconsistent formatting during creation.

What Are Recent G2 Reviews of Constant Contact Advanced Automation?

What Are G2 Users Discussing About Constant Contact Advanced Automation?

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Average Rating: 4.2/5.0

Total Reviews: 626

How Do G2 Users Rate SAP Engagement Cloud (formerly SAP Emarsys)?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Customization : 7.6/10 (Category avg: 8.4/10)
  • Performance and Reliability: 8.5/10 (Category avg: 8.7/10)
  • Workflow Capability: 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • Twitter: @SAP
    297,052 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    141,955 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CRM Manager, Marketing Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 49% Medium, 22% Small

What Do G2 Reviewers Say About SAP Engagement Cloud (formerly SAP Emarsys)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SAP Engagement Cloud, simplifying campaign management and enhancing client experiences.
  • Users value the almost unlimited automation abilities of SAP Engagement Cloud, enhancing their email marketing workflows effectively.
  • Users value the ease of use and comprehensive features of SAP Emarsys, enhancing efficiency in marketing campaigns.
  • Users appreciate the ease of personalized marketing with SAP Engagement Cloud, enabling relevant campaigns and improved results.
  • Users value the helpful customer support and training, enhancing their experience with SAP Engagement Cloud significantly.
Cons
  • Users experience missing features, such as advanced analytics and segmentation tools, affecting overall functionality and usability.
  • Users often struggle with the steep learning curve of SAP Engagement Cloud, making initial use challenging and overwhelming.
  • Users find the difficult learning curve of SAP Engagement Cloud frustrating, especially with templates and segmentation tools.
  • Users find the interface to be not intuitive, making it challenging to navigate and utilize effectively at first.
  • Users express frustration with the limited features of SAP Engagement Cloud, hindering full utilization of its potential.

What Are Recent G2 Reviews of SAP Engagement Cloud (formerly SAP Emarsys)?

What Are G2 Users Discussing About SAP Engagement Cloud (formerly SAP Emarsys)?

Leadsquared Marketing Automation

LeadSquared Marketing Automation is the marketing module within our broader CRM platform. We built it to help marketing teams capture, nurture, and convert leads across multiple channels from a single system, and to work in tandem with our Sales CRM, so that lead data our marketing tools capture flows directly into the sales pipeline without manual handoffs between teams. At its core, we handle lead capture from various sources — website forms, landing pages, chat, phone calls, ads, and email — and consolidate this into a single record per prospect. Marketers using our platform can segment these leads based on demographic data, behavior, product interest, or any other custom criteria, and build targeted communication flows around those segments. We include a drag-and-drop builder for creating landing pages, web forms, and email templates without needing developer support, along with tools for setting up automated drip campaigns, autoresponders, and triggered messages. We support sending communication across email, WhatsApp, SMS, and remarketing channels like Facebook and Google Ads, and we track all activity back to the individual lead's profile — page views, campaign interactions, ad clicks — which teams can use to gauge intent, identify upsell or cross-sell opportunities, and adjust follow-up messaging accordingly. We also offer a component for below-the-line (BTL) or offline campaign management, letting field teams create and run on-ground campaigns, capture leads via our mobile app with OTP verification, and measure campaign ROI. On the reporting side, we provide attribution and funnel analytics, showing which lead sources and campaigns are driving conversions. We've built integrations with third-party marketing and sales tools, including via Zapier, so customer data can sync across an organization's existing tech stack. We position this product as a way to unify marketing and sales activity on one platform rather than requiring separate systems for lead generation and lead conversion — something we've found particularly relevant for industries like education, healthcare, and financial services, where the buying journey involves multiple touchpoints before a sale closes.

Average Rating: 4.4/5.0

Total Reviews: 225

How Do G2 Users Rate Leadsquared Marketing Automation?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Customization : 8.2/10 (Category avg: 8.4/10)
  • Performance and Reliability: 8.4/10 (Category avg: 8.7/10)
  • Workflow Capability: 8.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Leadsquared Marketing Automation?

  • Seller: LeadSquared
  • Year Founded: 2011
  • HQ Location: Bangalore
  • Twitter: @LeadSquared
    1,470 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,060 employees on LinkedIn®
  • Phone: 848-248-4002

Who Uses This Product?

  • Who Uses This: CEO, Marketing Manager
  • Top Industries: Education Management, Marketing and Advertising
  • Company Size: 45% Small, 36% Medium

What Do G2 Reviewers Say About Leadsquared Marketing Automation?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the seamless integration of automation features in Leadsquared, enhancing collaboration and efficiency across teams.
  • Users appreciate the ease of use of Leadsquared, praising its effective implementation and seamless CRM integration.
  • Users appreciate the seamless sales and marketing integration in Leadsquared, enhancing collaboration and visibility across teams.
  • Users value the native sales and marketing unification in Leadsquared, enabling real-time updates and streamlined collaboration.
  • Users benefit from the time efficiency of Leadsquared Marketing Automation, enabling seamless collaboration and streamlined campaign management.
Cons
  • Users find regional admin permissions limited, complicating campaign management and causing potential overwrites of global settings.
  • Users find limited customization challenging, as it complicates complex campaigns and restricts flexibility in reports.
  • Users experience poor customer support with slow response times and unknowledgeable team members, hindering effective campaign management.
  • Users find Leadsquared Marketing Automation expensive, especially since each automation incurs additional costs, leading to budget concerns.
  • Users find the inefficient regional admin permissions cause complications and accidental overwrites in campaign management.

What Are Recent G2 Reviews of Leadsquared Marketing Automation?

What Are G2 Users Discussing About Leadsquared Marketing Automation?