Best Live Chat Software - Page 20
This page was last updated on June 9th, 2025
Live chat software enables businesses to connect instantly with website visitors through real-time chat interfaces, dramatically improving customer engagement and conversion rates. This powerful communication tool allows customer service teams to provide immediate support for product questions, technical issues, or help with website navigation.
Agents can proactively engage visitors with strategically timed pop-up chat windows. Customers can also start conversations when they need assistance. Unlike traditional ticket-based systems where customers may wait hours or days for responses, live chat software creates a seamless, conversational experience that increases purchase likelihood and customer satisfaction.
By implementing live chat software, businesses can significantly reduce response times, increase first-contact resolution rates, and create more personalized customer experiences that drive loyalty and sales.
Live chat functionality is often packaged with other software types like e-commerce platforms, help desk software, and digital customer service software. Many times, it is a core feature that acts as the foundation for AI-powered platforms like chatbots, conversational support software, and customer service automation software where the technology is highly compatible with language model applications.
To qualify for inclusion in the Live Chat category, a product must:
Featured Live Chat Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Askly is the perfect blend of human and AI for customer communication. Reply 24/7. Speak 30+ languages. Turns 3× more visitors into loyal customers. Built for modern teams and multilingual websites.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Blinger.io is the best omni-channel software platform. Get access to the messengers, email and live chat with a single API, interface or integration with helpdesks.
- 50% Mid-Market
- 50% Small-Business
48 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Boostchat is an AI-powered customer support solution designed to improve customer experience, increase engagement and maximise ROI
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
New live chat build together with sales & support agents
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Chatchamp allows e-commerce businesses to increase website conversions, revenue and to improve customer satisfaction by using scalable digital sales agents. At any time, Chatchamp's digital product co
- 100% Small-Business
62 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Bye Bye Agent Fees, Hello Customers A better, cheaper, smarter way to live chat with your customers. Most customers who need support don't want to call you, they want to chat with you. Why Live Ch
- 100% Enterprise
- Overview
- User Satisfaction
- Seller Details
Chative.IO is an omni-channel messaging platform, empowered by AI. We enable businesses to sell directly through social channels with the assistance of AI and automation. Why you should use Chative.I
- 100% Small-Business
806 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
chatlyn is an AI-powered customer engagement platform that assists you in automating client communication, reducing workload and optimizing engagement to improve customer satisfaction and boosting you
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Complete Inbox is a software solution which provides easier communication between a company and its customers using all-inclusive inbox for agents and automated ChatBot for consumers. 24/7 Custome
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Connective One is an omnichannel AI communication platform that automates customer service, sales, marketing, human resources, and internal communications within companies. The main goal of Connecti
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
One platform for customer conversations. Create omni-channel customer experiences with chatbots, live chat and broadcasts.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimi
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Grow your Shopify store with delightful customer service. Manage all your customer conversations from all channels on a single screen.
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Dialogview is a Smart Contact Centre Solution that can enhance a corporates communication experience.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
DigitalCX is an AI driven conversation platform that helps businesses to engage with their customers – solve problems, answer questions and complete transactions to get their job done! As a result, bu
- 100% Enterprise
