---
title: Channel.me Live Chat Reviews
meta_title: 'Channel.me Live Chat Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Channel.me Live Chat works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2025-03-10'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Channel.me Live Chat Reviews
**Vendor:** Channel.me  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About Channel.me Live Chat
New live chat build together with sales &amp; support agents




## Channel.me Live Chat Reviews
  ### 1. Awesome

**Rating:** 4.0/5.0 stars

**Reviewed by:** Navya S. | Education organisation , Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Channel.me Live Chat?**

Gives live updates. the updates are really accurate.

**What do you dislike about Channel.me Live Chat?**

Well it works well but in my point of view nothing to dislike

**What problems is Channel.me Live Chat solving and how is that benefiting you?**

Live chat answers my questions



- [View Channel.me Live Chat pricing details and edition comparison](https://www.g2.com/products/channel-me-live-chat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-19+18%3A19%3A41+-0500&secure%5Bsession_id%5D=c909a9cf-5006-41ae-8a1b-5bd0ff4724be&secure%5Btoken%5D=fa64400671b829386282dfa91de6c5bf4630f554f801b50e039f37251506c04f&format=llm_user)

## Channel.me Live Chat Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

## Top Channel.me Live Chat Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,536 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,970 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,650 reviews)

