# Chatify Reviews
**Vendor:** Chatify  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Chatify
Bye Bye Agent Fees, Hello Customers A better, cheaper, smarter way to live chat with your customers. Most customers who need support don't want to call you, they want to chat with you. Why Live Chat? 9/10 visitors to your website "Expect" live chat to be available. Live chat is the most cost efficient way to make your website work harder. So Why Choose Chatify? Chatify is simple to use, yet includes all the features you need, to provide a live chat experience that delivers. Here are the top 10 benefits that you will see by using Chatify: 1. Chatify makes offering amazing live chat support possible, by seamlessly integrating with your website. It's an easy and cost effective way to support your customers right when they need it. 2. Chatify is simple to use and includes all the features you need, to provide amazing customer support. 3. All our plans enjoy the same access to our core features which includes our FREE plan. 4. No Per Agent /or per contact fees. With our competitors, the bigger your team or customer list, the more you pay. 5. We designed Chatify to make it easy for teams to work together on customer queries. You can assign queries to colleagues or groups, or even discuss individual queries internally, without having to leave the app. It really does simplify customer support. 6. With dedicated Desktop and Mobile apps, Chatify is really simple to use in the office or on the move. 7. Some chats are synchronous (live), others are asynchronous (reply later). This blend works best for you and your customers. 8. With Chatify, AI is used to automatically answer repetitive questions but also to help your team, by suggesting possible answers, as they chat with customers. 9. Having to switch between apps to answer Facebook questions, Live Chats, Tweets is a real pain. With Chatify you can manage all your inbound support enquiries in one simple Dashboard. 10. Features that are designed for Teams: https://www.chatify.com/features




## Chatify Reviews
  ### 1. Easy connect &go tool to bring in customer service to a bench mark

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rathna P. | Customer success Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Chatify?**

The best in class UX Design has made me love the subject and it's is pure of class to understand and work with the tool along .

Especially the feature that allows you to attach file in a live chat section is pure bliss.

**What do you dislike about Chatify?**

The windows app sometimes crashes when we do documentation and it's a bit buggy.

Some animations might have been built even more dynamic as the animations are very simple

**What problems is Chatify solving and how is that benefiting you?**

Involving in a support system to help customers and internal stake holders live with the flawless cheating facility has enabled and brought a decent ROI within a short span of time we worked with the tool.

Especially the ability to chat within a team is built in so it proves that to be a 2 in 1 tool



- [View Chatify pricing details and edition comparison](https://www.g2.com/products/chatify/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+05%3A12%3A59+-0500&secure%5Bsession_id%5D=615561b1-46be-4dfa-bcad-e8c4011cae53&secure%5Btoken%5D=7eda749f013506079406fea065723d99493c6e73ca1ddbecbdccbdd49505e248&format=llm_user)

## Chatify Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

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