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Best Knowledge Base Software for Medium-Sized Businesses - Page 3

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall Knowledge Base category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Knowledge Base to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Knowledge Base category.

In addition to qualifying for inclusion in the Knowledge Base Software category, to qualify for inclusion in the Medium-Sized Business Knowledge Base Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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42 Listings in Knowledge Base Available
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    G2 Score
ScreenSteps
(54)4.7 out of 5
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of thr

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ScreenSteps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Setup
    1
    Efficiency
    1
    Helpful
    1
    Navigation Ease
    1
    Cons
    Formatting Issues
    1
    Limited Options
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ScreenSteps features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Quality of Support
    Average: 8.8
    0.0
    No information available
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ScreenSteps
    Year Founded
    2009
    HQ Location
    United States
    Twitter
    @screensteps
    864 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of thr

Users
No information available
Industries
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
ScreenSteps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Setup
1
Efficiency
1
Helpful
1
Navigation Ease
1
Cons
Formatting Issues
1
Limited Options
1
View All Pros and Cons
ScreenSteps features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.6
Quality of Support
Average: 8.8
0.0
No information available
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
ScreenSteps
Year Founded
2009
HQ Location
United States
Twitter
@screensteps
864 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
MangoApps
(126)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MangoApps is a leading intranet platform and employee hub that brings together your people, knowledge, tools, and AI in one secure, unified digital workplace. Whether you’re managing desk-based teams,

    Users
    • Project Manager
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MangoApps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Intuitive
    4
    Features
    3
    Team Collaboration
    3
    Collaboration
    2
    Cons
    Complex Features
    1
    Complexity
    1
    Complex Usability
    1
    Confusion
    1
    Difficult Learning
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MangoApps features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Quality of Support
    Average: 8.8
    9.4
    Other Integrations
    Average: 8.2
    8.4
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MangoApps
    Year Founded
    2008
    HQ Location
    Issaquah, WA
    Twitter
    @mangoappsinc
    1,299 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    172 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MangoApps is a leading intranet platform and employee hub that brings together your people, knowledge, tools, and AI in one secure, unified digital workplace. Whether you’re managing desk-based teams,

Users
  • Project Manager
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 22% Enterprise
MangoApps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Intuitive
4
Features
3
Team Collaboration
3
Collaboration
2
Cons
Complex Features
1
Complexity
1
Complex Usability
1
Confusion
1
Difficult Learning
1
View All Pros and Cons
MangoApps features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.8
9.4
Other Integrations
Average: 8.2
8.4
Ease of Use
Average: 8.8
Seller Details
Seller
MangoApps
Year Founded
2008
HQ Location
Issaquah, WA
Twitter
@mangoappsinc
1,299 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®
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TextExpander
(426)4.8 out of 5
Optimized for quick response
Save to My Lists
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently

    Users
    • Owner
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TextExpander Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    211
    Time-saving
    157
    Time-Saving
    151
    Daily Use
    93
    Useful
    83
    Cons
    Software Bugs
    51
    App Issues
    32
    Learning Curve
    24
    Complexity
    21
    Missing Features
    21
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TextExpander features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Quality of Support
    Average: 8.8
    7.2
    Other Integrations
    Average: 8.2
    9.4
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Text Expander
    Company Website
    Year Founded
    2005
    HQ Location
    San Francisco, US
    Twitter
    @TextExpander
    12,224 Twitter followers
    LinkedIn® Page
    linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently

Users
  • Owner
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Small-Business
  • 25% Mid-Market
TextExpander Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
211
Time-saving
157
Time-Saving
151
Daily Use
93
Useful
83
Cons
Software Bugs
51
App Issues
32
Learning Curve
24
Complexity
21
Missing Features
21
View All Pros and Cons
TextExpander features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 8.8
7.2
Other Integrations
Average: 8.2
9.4
Ease of Use
Average: 8.8
Seller Details
Seller
Text Expander
Company Website
Year Founded
2005
HQ Location
San Francisco, US
Twitter
@TextExpander
12,224 Twitter followers
LinkedIn® Page
linkedin.com
51 employees on LinkedIn®
Zoho Learn
(36)4.1 out of 5
Save to My Lists
Entry Level Price:free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Online Portals for Group Collaboration & Knowledge Sharing

    Users
    • Graduate Teaching Assistant
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 42% Enterprise
    • 39% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Learn features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Quality of Support
    Average: 8.8
    0.0
    No information available
    7.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,993 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Online Portals for Group Collaboration & Knowledge Sharing

Users
  • Graduate Teaching Assistant
Industries
  • Higher Education
  • Education Management
Market Segment
  • 42% Enterprise
  • 39% Mid-Market
Zoho Learn features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
7.9
Quality of Support
Average: 8.8
0.0
No information available
7.6
Ease of Use
Average: 8.8
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,993 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
Axero
(100)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $10.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Axero is an award-winning platform that unites your team and moves work forward. Your people, company updates, documents, projects, communication - all together, and all instantly searchable. Loaded w

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 24% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Axero is a platform that provides a space for departmental updates and company-wide communication, allowing users to collaborate, comment, and share content.
    • Reviewers appreciate Axero's ease of use, customization options, and excellent customer support, noting its ability to improve company-wide communication and workflow.
    • Reviewers experienced challenges with Axero's coding requirements for optimal space design, limited search functionality, lack of audit reporting capabilities, and ongoing unresolved issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Axero Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    16
    Features
    12
    Customization Flexibility
    11
    Easy Setup
    11
    Cons
    Missing Features
    8
    Confusion
    6
    Learning Curve
    6
    Inefficient Searching
    4
    Not Intuitive
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Axero features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.8
    7.5
    Other Integrations
    Average: 8.2
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Axero Solutions, LLC
    Company Website
    Year Founded
    2008
    HQ Location
    New York, NY
    Twitter
    @AxeroSolutions
    420 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Axero is an award-winning platform that unites your team and moves work forward. Your people, company updates, documents, projects, communication - all together, and all instantly searchable. Loaded w

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 24% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Axero is a platform that provides a space for departmental updates and company-wide communication, allowing users to collaborate, comment, and share content.
  • Reviewers appreciate Axero's ease of use, customization options, and excellent customer support, noting its ability to improve company-wide communication and workflow.
  • Reviewers experienced challenges with Axero's coding requirements for optimal space design, limited search functionality, lack of audit reporting capabilities, and ongoing unresolved issues.
Axero Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
16
Features
12
Customization Flexibility
11
Easy Setup
11
Cons
Missing Features
8
Confusion
6
Learning Curve
6
Inefficient Searching
4
Not Intuitive
4
View All Pros and Cons
Axero features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.8
7.5
Other Integrations
Average: 8.2
8.5
Ease of Use
Average: 8.8
Seller Details
Seller
Axero Solutions, LLC
Company Website
Year Founded
2008
HQ Location
New York, NY
Twitter
@AxeroSolutions
420 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
Igloo
(94)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

    Users
    No information available
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 56% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Igloo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Centralized Management
    2
    Collaboration
    2
    Collaboration Focus
    2
    Communication
    2
    Cons
    Limited Customization
    2
    Limited Features
    2
    Complexity
    1
    Expensive
    1
    File Management
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Igloo features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 8.8
    10.0
    Other Integrations
    Average: 8.2
    8.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Igloo
    Year Founded
    2008
    HQ Location
    Kitchener, Canada
    Twitter
    @IglooSoftware
    7,426 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
    Phone
    +1.877.664.4566
Product Description
How are these determined?Information
This description is provided by the seller.

Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

Users
No information available
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 56% Mid-Market
  • 30% Enterprise
Igloo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Centralized Management
2
Collaboration
2
Collaboration Focus
2
Communication
2
Cons
Limited Customization
2
Limited Features
2
Complexity
1
Expensive
1
File Management
1
View All Pros and Cons
Igloo features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 8.8
10.0
Other Integrations
Average: 8.2
8.3
Ease of Use
Average: 8.8
Seller Details
Seller
Igloo
Year Founded
2008
HQ Location
Kitchener, Canada
Twitter
@IglooSoftware
7,426 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
Phone
+1.877.664.4566
Upland Panviva
(93)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 51% Mid-Market
    • 42% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Upland Panviva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customizability
    3
    Ease of Learning
    3
    Easy Access
    3
    Features
    3
    Cons
    Limited Customization
    3
    Editing Difficulties
    2
    Editing Limitations
    2
    Learning Curve
    2
    Steep Learning Curve
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Upland Panviva features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Quality of Support
    Average: 8.8
    6.7
    Other Integrations
    Average: 8.2
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Upland Software
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    836 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

Users
No information available
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 51% Mid-Market
  • 42% Enterprise
Upland Panviva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customizability
3
Ease of Learning
3
Easy Access
3
Features
3
Cons
Limited Customization
3
Editing Difficulties
2
Editing Limitations
2
Learning Curve
2
Steep Learning Curve
2
View All Pros and Cons
Upland Panviva features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.1
Quality of Support
Average: 8.8
6.7
Other Integrations
Average: 8.2
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Upland Software
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
836 employees on LinkedIn®
Ownership
NASDAQ:UPLD
Outline
(31)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outline is a comprehensive team knowledge base and wiki designed to streamline the organization and accessibility of company information. It offers a user-friendly platform where teams can collaborati

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Outline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Assistance
    1
    Automation
    1
    Ease of Use
    1
    Cons
    Search Limitations
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Outline features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.8
    8.1
    Other Integrations
    Average: 8.2
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    General Outline
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @getoutline
    2,426 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outline is a comprehensive team knowledge base and wiki designed to streamline the organization and accessibility of company information. It offers a user-friendly platform where teams can collaborati

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 39% Mid-Market
Outline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Assistance
1
Automation
1
Ease of Use
1
Cons
Search Limitations
1
View All Pros and Cons
Outline features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.3
Quality of Support
Average: 8.8
8.1
Other Integrations
Average: 8.2
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
General Outline
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@getoutline
2,426 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
ReadMe
(44)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReadMe is a documentation platform built around the full customer journey, not just content creation. Teams can sync their OpenAPI spec to auto-generate interactive API docs, publish guides and change

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ReadMe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Setup
    2
    Customization
    1
    Features
    1
    Simple
    1
    Cons
    Billing Issues
    1
    Limited Customization
    1
    Limited Reporting
    1
    Missing Features
    1
    Page Management
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ReadMe features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 8.8
    6.7
    Other Integrations
    Average: 8.2
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ReadMe
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReadMe is a documentation platform built around the full customer journey, not just content creation. Teams can sync their OpenAPI spec to auto-generate interactive API docs, publish guides and change

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 57% Small-Business
  • 39% Mid-Market
ReadMe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Setup
2
Customization
1
Features
1
Simple
1
Cons
Billing Issues
1
Limited Customization
1
Limited Reporting
1
Missing Features
1
Page Management
1
View All Pros and Cons
ReadMe features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 8.8
6.7
Other Integrations
Average: 8.2
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
ReadMe
Company Website
Year Founded
2015
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
Swimm
(27)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Swimm is an AI coding assistant that helps developers quickly understand big, complex codebases—and seamlessly captures knowledge to fill in any documentation gaps

    Users
    No information available
    Industries
    • Computer Software
    • Computer & Network Security
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Swimm Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Assistance
    3
    AI Technology
    3
    Helpful
    3
    Useful
    3
    Ease of Use
    2
    Cons
    Chat Functionality Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Swimm features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Quality of Support
    Average: 8.8
    9.1
    Other Integrations
    Average: 8.2
    8.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    S.T. Swimm Tech
    Year Founded
    2019
    HQ Location
    Tel Aviv, Israel
    Twitter
    @swimm_io
    1,375 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Swimm is an AI coding assistant that helps developers quickly understand big, complex codebases—and seamlessly captures knowledge to fill in any documentation gaps

Users
No information available
Industries
  • Computer Software
  • Computer & Network Security
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Swimm Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Assistance
3
AI Technology
3
Helpful
3
Useful
3
Ease of Use
2
Cons
Chat Functionality Issues
1
View All Pros and Cons
Swimm features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.7
Quality of Support
Average: 8.8
9.1
Other Integrations
Average: 8.2
8.1
Ease of Use
Average: 8.8
Seller Details
Seller
S.T. Swimm Tech
Year Founded
2019
HQ Location
Tel Aviv, Israel
Twitter
@swimm_io
1,375 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
Docwriter.io
(26)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docwriter is a markdown language-based tool for creating easy-to-use online Documentation or Knowledge Base for your Project or Product. It is specially designed for business analysis and custom softw

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 54% Small-Business
    • 46% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Docwriter.io features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Quality of Support
    Average: 8.8
    7.9
    Other Integrations
    Average: 8.2
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Arkbauer
    Year Founded
    2010
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Docwriter is a markdown language-based tool for creating easy-to-use online Documentation or Knowledge Base for your Project or Product. It is specially designed for business analysis and custom softw

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 54% Small-Business
  • 46% Mid-Market
Docwriter.io features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.4
Quality of Support
Average: 8.8
7.9
Other Integrations
Average: 8.2
8.5
Ease of Use
Average: 8.8
Seller Details
Seller
Arkbauer
Year Founded
2010
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Kipwise
(11)3.9 out of 5
Save to My Lists
Entry Level Price:$2.25 per user per m...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kipwise is a smart company knowledge management tool that integrates seamlessly with Slack, Google Drive and more, so you can build up your team knowledge base super easily from your daily communicati

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 91% Mid-Market
    • 9% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kipwise features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    0.0
    No information available
    7.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kipwise
    Year Founded
    2018
    HQ Location
    Tallinn, Harjumaa
    Twitter
    @kipwise_com
    953 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kipwise is a smart company knowledge management tool that integrates seamlessly with Slack, Google Drive and more, so you can build up your team knowledge base super easily from your daily communicati

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 91% Mid-Market
  • 9% Small-Business
Kipwise features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
0.0
No information available
7.9
Ease of Use
Average: 8.8
Seller Details
Seller
Kipwise
Year Founded
2018
HQ Location
Tallinn, Harjumaa
Twitter
@kipwise_com
953 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
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