This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
We have a lot of vendors that work with us in addition to our own team to the point it felt like we were spending more time explaining how our codebase works than doing productive work.
We've been able to use the AI feature Ask as our first source of truth. It's been pretty amazing just how much it is able to answer has become the way our developers walkthrough the code.
We also have a lot of custom features and integrations for specific customers. It's been really helpful having an accurate way to go back to them and see what the requirements for the current implementation were. our developers have been using it daily.
We tested a few AI products and use one other but none of them were able to give us the same depth of information and enable us to add our business logic in the same way.
Implementation was easy - it just indexes locally for each person. It takes a bit of time but you only do it once. After about a week we took a couple of junior devs and had them interview our more senior engineers. We took that information and added it to docs. Swimm has done a really good job of using everything we documented. Review collected by and hosted on G2.com.
Sometimes the answers aren't perfect. However, we've had a good experience using their add to doc to fix the answers for everyone else that asks afterwards. After a couple of weeks the answers have settled on a really high quality for the vast majority of questions. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.


