Best HR Case Management Software for Small Business

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall HR Case Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business HR Case Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business HR Case Management category.

In addition to qualifying for inclusion in the HR Case Management Software category, to qualify for inclusion in the Small Business HR Case Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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4 Listings in Small Business HR Case Management Available

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    G2 Score
HR Acuity
(165)4.6 out of 5
Optimized for quick response
4th Easiest To Use in HR Case Management software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As the only purpose-built, AI-powered software for HR case management and workplace investigations, HR Acuity is trusted by hundreds of the world’s leading organizations including Workday, Weill Corne

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 76% Enterprise
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HR Acuity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Reporting
    15
    Helpful
    13
    HR Management
    13
    Features
    10
    Cons
    Complexity
    5
    Inadequate Reporting
    5
    Missing Features
    5
    Complex Navigation
    4
    Data Management Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HR Acuity features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.8
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Ease of Setup
    Average: 8.9
    8.7
    Ease of Use
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HR Acuity
    Company Website
    Year Founded
    2006
    HQ Location
    Florham Park, NJ
    Twitter
    @hracuity
    2,242 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As the only purpose-built, AI-powered software for HR case management and workplace investigations, HR Acuity is trusted by hundreds of the world’s leading organizations including Workday, Weill Corne

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 76% Enterprise
  • 13% Mid-Market
HR Acuity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Reporting
15
Helpful
13
HR Management
13
Features
10
Cons
Complexity
5
Inadequate Reporting
5
Missing Features
5
Complex Navigation
4
Data Management Issues
4
View All Pros and Cons
HR Acuity features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.8
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.4
Ease of Setup
Average: 8.9
8.7
Ease of Use
Average: 9.0
Seller Details
Seller
HR Acuity
Company Website
Year Founded
2006
HQ Location
Florham Park, NJ
Twitter
@hracuity
2,242 Twitter followers
LinkedIn® Page
www.linkedin.com
191 employees on LinkedIn®
FaceUp
(160)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in HR Case Management software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FaceUp is a reporting & case management platform built for compliance and risk leaders who need clarity, control, and defensible processes. Trusted by 3,500+ organizations in 70+ countries, Fac

    Users
    No information available
    Industries
    • Computer Software
    • Automotive
    Market Segment
    • 61% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • FaceUp is a platform designed to collect anonymous reviews and facilitate internal whistleblowing processes, also serving as an external anonymous survey tool.
    • Reviewers frequently mention the ease of use, intuitive interface, and the ability to customize elements, as well as the platform's role in promoting transparency and openness in the workplace.
    • Reviewers noted that there were no significant issues or disadvantages identified during their usage of the platform, with some stating they had not noticed anything problematic.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FaceUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    51
    Anonymity
    30
    Customer Support
    29
    Easy Implementation
    20
    Intuitive
    20
    Cons
    Bug Issues
    2
    Integration Issues
    2
    Language Limitations
    2
    Learning Curve
    2
    Limited Features
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FaceUp features and usability ratings that predict user satisfaction
    9.6
    Ease of Admin
    Average: 8.8
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Ease of Setup
    Average: 8.9
    9.7
    Ease of Use
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    FaceUp Technology
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FaceUp is a reporting & case management platform built for compliance and risk leaders who need clarity, control, and defensible processes. Trusted by 3,500+ organizations in 70+ countries, Fac

Users
No information available
Industries
  • Computer Software
  • Automotive
Market Segment
  • 61% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • FaceUp is a platform designed to collect anonymous reviews and facilitate internal whistleblowing processes, also serving as an external anonymous survey tool.
  • Reviewers frequently mention the ease of use, intuitive interface, and the ability to customize elements, as well as the platform's role in promoting transparency and openness in the workplace.
  • Reviewers noted that there were no significant issues or disadvantages identified during their usage of the platform, with some stating they had not noticed anything problematic.
FaceUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
51
Anonymity
30
Customer Support
29
Easy Implementation
20
Intuitive
20
Cons
Bug Issues
2
Integration Issues
2
Language Limitations
2
Learning Curve
2
Limited Features
2
View All Pros and Cons
FaceUp features and usability ratings that predict user satisfaction
9.6
Ease of Admin
Average: 8.8
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.7
Ease of Setup
Average: 8.9
9.7
Ease of Use
Average: 9.0
Seller Details
Seller
FaceUp Technology
Company Website
Year Founded
2017
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
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EasyLlama
(373)4.8 out of 5
Optimized for quick response
1st Easiest To Use in HR Case Management software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EasyLlama helps organizations deliver compliance and security awareness training that employees actually enjoy. Instead of long, outdated courses, our platform makes mandatory training engaging, acces

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Mid-Market
    • 20% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • EasyLlama is a platform offering a variety of interactive training modules on topics such as workplace harassment and compliance, using a range of learning features including videos, quizzes, and real-world scenarios.
    • Reviewers frequently mention the engaging and easy-to-understand nature of the training, the diversity of learning features, the ability to take courses in multiple languages, and the continuous updating of content.
    • Reviewers mentioned issues with the user interface, inability to replay audios and videos, the training pausing when clicking off the screen, and the inability to skip sections of the training that they already have knowledge in.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EasyLlama Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    222
    Engagement
    150
    Training
    148
    Engaging Content
    139
    Training Efficiency
    127
    Cons
    Length Issues
    46
    Course Length
    33
    Long Courses
    32
    Limited Access
    22
    Technical Issues
    22
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EasyLlama features and usability ratings that predict user satisfaction
    9.5
    Ease of Admin
    Average: 8.8
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Ease of Setup
    Average: 8.9
    9.7
    Ease of Use
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EasyLlama
    Company Website
    Year Founded
    2019
    HQ Location
    Covina, CA
    Twitter
    @Easy_Llama
    81 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EasyLlama helps organizations deliver compliance and security awareness training that employees actually enjoy. Instead of long, outdated courses, our platform makes mandatory training engaging, acces

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Mid-Market
  • 20% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • EasyLlama is a platform offering a variety of interactive training modules on topics such as workplace harassment and compliance, using a range of learning features including videos, quizzes, and real-world scenarios.
  • Reviewers frequently mention the engaging and easy-to-understand nature of the training, the diversity of learning features, the ability to take courses in multiple languages, and the continuous updating of content.
  • Reviewers mentioned issues with the user interface, inability to replay audios and videos, the training pausing when clicking off the screen, and the inability to skip sections of the training that they already have knowledge in.
EasyLlama Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
222
Engagement
150
Training
148
Engaging Content
139
Training Efficiency
127
Cons
Length Issues
46
Course Length
33
Long Courses
32
Limited Access
22
Technical Issues
22
View All Pros and Cons
EasyLlama features and usability ratings that predict user satisfaction
9.5
Ease of Admin
Average: 8.8
9.7
Has the product been a good partner in doing business?
Average: 8.9
9.7
Ease of Setup
Average: 8.9
9.7
Ease of Use
Average: 9.0
Seller Details
Seller
EasyLlama
Company Website
Year Founded
2019
HQ Location
Covina, CA
Twitter
@Easy_Llama
81 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
NotMe Solutions
(57)4.9 out of 5
9th Easiest To Use in HR Case Management software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NotMe Solutions (aka #NotMe) is an innovative platform designed to transform how organizations handle speak up & misconduct reporting. It's a comprehensive system that goes beyond just reporting;

    Users
    No information available
    Industries
    • Food & Beverages
    • Non-Profit Organization Management
    Market Segment
    • 46% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NotMe Solutions Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    2
    Anonymity
    1
    Anonymous Reporting
    1
    Customization
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NotMe Solutions features and usability ratings that predict user satisfaction
    9.5
    Ease of Admin
    Average: 8.8
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Ease of Setup
    Average: 8.9
    9.9
    Ease of Use
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NotMe Solutions Inc.
    Year Founded
    2017
    HQ Location
    Los Angeles, US
    Twitter
    @notmeapp
    1,262 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NotMe Solutions (aka #NotMe) is an innovative platform designed to transform how organizations handle speak up & misconduct reporting. It's a comprehensive system that goes beyond just reporting;

Users
No information available
Industries
  • Food & Beverages
  • Non-Profit Organization Management
Market Segment
  • 46% Mid-Market
  • 33% Small-Business
NotMe Solutions Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
2
Anonymity
1
Anonymous Reporting
1
Customization
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
NotMe Solutions features and usability ratings that predict user satisfaction
9.5
Ease of Admin
Average: 8.8
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.4
Ease of Setup
Average: 8.9
9.9
Ease of Use
Average: 9.0
Seller Details
Seller
NotMe Solutions Inc.
Year Founded
2017
HQ Location
Los Angeles, US
Twitter
@notmeapp
1,262 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
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4 Listings in Small Business HR Case Management Available

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