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Best HR Case Management Software for Small Business

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall HR Case Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business HR Case Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business HR Case Management category.

In addition to qualifying for inclusion in the HR Case Management Software category, to qualify for inclusion in the Small Business HR Case Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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4 Listings in Small Business HR Case Management Available

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    G2 Score
HR Acuity
(162)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in HR Case Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As the only purpose-built, AI-powered software for HR case management and workplace investigations, HR Acuity is trusted by hundreds of the world’s leading organizations including Workday, Weill Corne

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 77% Enterprise
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HR Acuity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Reporting
    23
    HR Management
    22
    Helpful
    20
    Features
    16
    Cons
    Improvement Needed
    9
    Missing Features
    9
    Limited Features
    8
    Inadequate Reporting
    7
    Complexity
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HR Acuity features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.4
    Ease of Setup
    Average: 8.9
    8.7
    Ease of Use
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HR Acuity
    Company Website
    Year Founded
    2006
    HQ Location
    Florham Park, NJ
    Twitter
    @hracuity
    2,255 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    182 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As the only purpose-built, AI-powered software for HR case management and workplace investigations, HR Acuity is trusted by hundreds of the world’s leading organizations including Workday, Weill Corne

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 77% Enterprise
  • 14% Mid-Market
HR Acuity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Reporting
23
HR Management
22
Helpful
20
Features
16
Cons
Improvement Needed
9
Missing Features
9
Limited Features
8
Inadequate Reporting
7
Complexity
6
View All Pros and Cons
HR Acuity features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.4
Ease of Setup
Average: 8.9
8.7
Ease of Use
Average: 9.0
Seller Details
Seller
HR Acuity
Company Website
Year Founded
2006
HQ Location
Florham Park, NJ
Twitter
@hracuity
2,255 Twitter followers
LinkedIn® Page
www.linkedin.com
182 employees on LinkedIn®
FaceUp
(159)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in HR Case Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FaceUp is a leading anonymous reporting platform designed to empower organizations with a safe, secure, and effective way to address ethical concerns. Trusted by over 3,500 organizations globally, Fac

    Users
    No information available
    Industries
    • Computer Software
    • Automotive
    Market Segment
    • 61% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • FaceUp is a tool designed to facilitate internal whistleblowing processes and collect anonymous feedback, which can be used for HR, legal processes, and ESG reporting.
    • Reviewers like the ease of use, intuitive interface, and the ability to customize the whistleblowing form, as well as the platform's continuous improvement through updates and its support for meaningful social impact.
    • Users mentioned minor issues such as the need for more languages, limited customization in some features, and initial confusion with business area selection, but overall, there were no significant complaints.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FaceUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Anonymity
    30
    Customer Support
    28
    Intuitive
    20
    User Interface
    20
    Cons
    Bug Issues
    2
    Integration Issues
    2
    Language Limitations
    2
    Learning Curve
    2
    Limited Features
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FaceUp features and usability ratings that predict user satisfaction
    9.6
    Ease of Admin
    Average: 8.7
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.7
    Ease of Setup
    Average: 8.9
    9.7
    Ease of Use
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    FaceUp Technology
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FaceUp is a leading anonymous reporting platform designed to empower organizations with a safe, secure, and effective way to address ethical concerns. Trusted by over 3,500 organizations globally, Fac

Users
No information available
Industries
  • Computer Software
  • Automotive
Market Segment
  • 61% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • FaceUp is a tool designed to facilitate internal whistleblowing processes and collect anonymous feedback, which can be used for HR, legal processes, and ESG reporting.
  • Reviewers like the ease of use, intuitive interface, and the ability to customize the whistleblowing form, as well as the platform's continuous improvement through updates and its support for meaningful social impact.
  • Users mentioned minor issues such as the need for more languages, limited customization in some features, and initial confusion with business area selection, but overall, there were no significant complaints.
FaceUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Anonymity
30
Customer Support
28
Intuitive
20
User Interface
20
Cons
Bug Issues
2
Integration Issues
2
Language Limitations
2
Learning Curve
2
Limited Features
2
View All Pros and Cons
FaceUp features and usability ratings that predict user satisfaction
9.6
Ease of Admin
Average: 8.7
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.7
Ease of Setup
Average: 8.9
9.7
Ease of Use
Average: 9.0
Seller Details
Seller
FaceUp Technology
Company Website
Year Founded
2017
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®

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EasyLlama
(339)4.8 out of 5
Optimized for quick response
1st Easiest To Use in HR Case Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EasyLlama helps organizations deliver compliance and security awareness training that employees actually enjoy. Instead of long, outdated courses, our platform makes mandatory training engaging, acces

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Mid-Market
    • 20% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • EasyLlama is a compliance training platform that provides interactive, mobile-friendly courses and real-time analytics to engage employees and modernize the training process.
    • Users frequently mention the engaging and interactive nature of the courses, the use of different learning methods such as videos, quizzes, and flashcards, and the platform's user-friendly interface that makes the training easy to follow and understand.
    • Users mentioned issues such as the inability to go back or correct answers, the time-consuming nature of the training, the occasional irrelevance of graphics to the situations, and the lack of depth in customization for larger organizations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EasyLlama Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    196
    Engagement
    131
    Training
    128
    Engaging Content
    117
    Training Efficiency
    107
    Cons
    Length Issues
    37
    Course Length
    28
    Long Courses
    25
    Limited Access
    19
    Technical Issues
    19
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EasyLlama features and usability ratings that predict user satisfaction
    9.6
    Ease of Admin
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.7
    Ease of Setup
    Average: 8.9
    9.7
    Ease of Use
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EasyLlama
    Company Website
    Year Founded
    2019
    HQ Location
    Covina, CA
    Twitter
    @Easy_Llama
    75 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EasyLlama helps organizations deliver compliance and security awareness training that employees actually enjoy. Instead of long, outdated courses, our platform makes mandatory training engaging, acces

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Mid-Market
  • 20% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • EasyLlama is a compliance training platform that provides interactive, mobile-friendly courses and real-time analytics to engage employees and modernize the training process.
  • Users frequently mention the engaging and interactive nature of the courses, the use of different learning methods such as videos, quizzes, and flashcards, and the platform's user-friendly interface that makes the training easy to follow and understand.
  • Users mentioned issues such as the inability to go back or correct answers, the time-consuming nature of the training, the occasional irrelevance of graphics to the situations, and the lack of depth in customization for larger organizations.
EasyLlama Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
196
Engagement
131
Training
128
Engaging Content
117
Training Efficiency
107
Cons
Length Issues
37
Course Length
28
Long Courses
25
Limited Access
19
Technical Issues
19
View All Pros and Cons
EasyLlama features and usability ratings that predict user satisfaction
9.6
Ease of Admin
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 8.8
9.7
Ease of Setup
Average: 8.9
9.7
Ease of Use
Average: 9.0
Seller Details
Seller
EasyLlama
Company Website
Year Founded
2019
HQ Location
Covina, CA
Twitter
@Easy_Llama
75 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
NotMe Solutions
(57)4.9 out of 5
9th Easiest To Use in HR Case Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NotMe Solutions (aka #NotMe) is an innovative platform designed to transform how organizations handle speak up & misconduct reporting. It's a comprehensive system that goes beyond just reporting;

    Users
    No information available
    Industries
    • Food & Beverages
    • Non-Profit Organization Management
    Market Segment
    • 46% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NotMe Solutions Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    2
    Anonymity
    1
    Anonymous Reporting
    1
    Customization
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NotMe Solutions features and usability ratings that predict user satisfaction
    9.5
    Ease of Admin
    Average: 8.7
    9.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    Ease of Setup
    Average: 8.9
    9.9
    Ease of Use
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NotMe Solutions Inc.
    Year Founded
    2017
    HQ Location
    Los Angeles, US
    Twitter
    @notmeapp
    1,272 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NotMe Solutions (aka #NotMe) is an innovative platform designed to transform how organizations handle speak up & misconduct reporting. It's a comprehensive system that goes beyond just reporting;

Users
No information available
Industries
  • Food & Beverages
  • Non-Profit Organization Management
Market Segment
  • 46% Mid-Market
  • 33% Small-Business
NotMe Solutions Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
2
Anonymity
1
Anonymous Reporting
1
Customization
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
NotMe Solutions features and usability ratings that predict user satisfaction
9.5
Ease of Admin
Average: 8.7
9.8
Has the product been a good partner in doing business?
Average: 8.8
9.4
Ease of Setup
Average: 8.9
9.9
Ease of Use
Average: 9.0
Seller Details
Seller
NotMe Solutions Inc.
Year Founded
2017
HQ Location
Los Angeles, US
Twitter
@notmeapp
1,272 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
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All Segments
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Mid Market
Enterprise
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4 Listings in Small Business HR Case Management Available

  • Sort By:
    G2 Score

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