FaceUp Reviews & Product Details

FaceUp is the ethics & compliance platform built for lean teams. Build it yourself. Customize it in minutes. Compliance, legal or HR teams use it to run Anonymous Reporting, Investigations, Case Management, Disclosure Management, Policy Management (coming soon) and Analytics in one connected platform, so nothing slips between tools. Your own team sets up reporting forms, workflows, categories and permissions, without IT or consultants. When a rule or the business changes, you change the setup in minutes. With Disclosure Management, teams also collect conflict of interest, gifts and other compliance declarations. They build the form themselves, send it from FaceUp, see who still owes a declaration and move each one to a decision. Every case keeps a tamper-proof audit trail, and you decide what each team member can see and do. Analytics show case trends across the whole organization or by unit, and you can export them as a PDF to show the board or an auditor that you are in control. Trusted by 3,800+ organizations in 70+ countries. FaceUp supports 113 languages on every plan, is ISO 27001 certified and GDPR compliant, offers optional end-to-end encryption and lets you choose where your data is hosted.

Seller

FaceUp Technology

Discussions

FaceUp Community

Languages Supported

Afrikaans, Amharic, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Irish, Gujarati, Haitian, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Kannada, Georgian, Kazakh, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Somali, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Tagalog, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Chinese (Traditional), Maltese, Portuguese (Portugal)

Solution Type

All-in-One

Used by Smartlook and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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FaceUp Integrations

(16)

Verified by FaceUp

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David M.

Teaching Professional | PT

Mid-Market (51-1000 emp.)

Updated 9/11/2026

Originally submitted 8/1/2025

"Empowers Anonymous Feedback Seamlessly"

5/5

What do you like best about FaceUp?

I like FaceUp because it provides anonymous reporting, making it comfortable for staff to share their thoughts without naming themselves. I appreciate how simple the tool is to use, which makes accessing different modules straightforward. The chat feature in the tool lets me respond quickly, and I find the basic dashboard easy to use with a great filter system. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

They should have an archived section for closed cases so they can be removed from the main dashboard instead of relying on the filter system to manage open cases. Also, integration with Microsoft Outlook would be helpful for setting reminders or case deadlines, as it would be beneficial to auto-integrate them into email or third-party software. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, thank you for your thoughtful feedback! We’re happy to hear FaceUp is building trust and making reporting easy for your team. We’ll make sure your suggestion about analytics visibility reaches our product team. 💙

Current UserValidated ReviewerIncentivizedSource: Thank You page

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/28/2026

"Easy to set up and people actually use it"

5/5

What do you like best about FaceUp?

I set up FaceUp at our company and I am the admin for it. Setup was quick and easy, no IT project needed. The admin side is clear - reports come in one place and its obvious what to do with them. The interface is intuitive so nobody needed training, we just sent the link. Support always answered fast when I had a question. And the most important part for us: everything stays confidential, so people actually feel safe to speak up. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Honestly I did not find any issues so far. Everything worked as expected, nothing broke and we did not run into any real limitation. For me the platform was very easy to use, so I have no real complaints to report. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

We needed a proper anonymous channel where people can report something without being afraid. Before that the only way was informal, you go to your manager, and not everybody wants to do that. Now things reach us early so we can fix them before they get bigger. It also helps with openness in general, people see that speaking up is normal and that it is taken serious. Review collected by and hosted on G2.com.

Response from Aneta Koliskova of FaceUp

Thank you so much for taking the time to share this, we really appreciate it! It's great to hear that the setup process was smooth and that your team could start using FaceUp without any extra training or IT involvement.

Validated ReviewerSource: Organic

Verified User

7/30/2026

"User-Friendly and Responsive, Perfect for Internal Reporting"

5/5

What do you like best about FaceUp?

I love having all my reports in one place with FaceUp's one-click reporting, making my work easier. I appreciate the basic but useful analytics data for reporting to management. Its simplicity stands out, especially since I'm not very tech-savvy or sometimes feel frustrated when I am pushed to work with new tools under pressure and on sensitive matters. That didn't happen with FaceUp - it's easy to implement and navigate, very intuitive. I also like their communication and continuous improvement of the tool based on customer feedback. I feel comfortable submitting feedback and know it will be addressed. They even offer webinars which help with education. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I can think of a couple of features that would help step up my experience even more but are currently not in the product. I am looking forward to see how the product will further develop. Review collected by and hosted on G2.com.

Response from Aneta Koliskova of FaceUp

Thank you so much for this thoughtful review! We're really glad to hear that the one click reporting and analytics make your work easier, and that FaceUp feels intuitive even without a tech background, that's exactly what we aim for. It also means a lot that our communication and continuous improvements based on customer feedback come through, and that you feel comfortable sharing your input. We're always working on new features, so stay tuned.

Validated ReviewerSource: Organic

Verified User in Chemicals

Mid-Market (51-1000 emp.)

7/15/2026

"Intuitive, Fast to Roll Out, and Meets Expectations"

5/5

What do you like best about FaceUp?

I needed a tool we could roll out quickly after an incident showed we didn't have a proper reporting channel in place. The interface turned out to be intuitive and easy to navigate, so employees adopted it fast, and setup on our side was smooth. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Since we implemented FaceUp to handle that situation, we haven't run into any significant problems. The platform has met our expectations for managing reports consistently, and nothing problematic has come up during regular use. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

We brought in FaceUp after an incident made clear we needed a secure and anonymous channel for employees to report concerns, rather than relying on informal conversations that were easy to miss or ignore. It's helped us address issues before they escalate and has given our compliance team a structured way to track and follow up on reports. It's also fostered more transparency and accountability across the organization, which supports the trust we're trying to rebuild. Review collected by and hosted on G2.com.

Response from Aneta Koliskova of FaceUp

Thanks so much for sharing this, it really means a lot. Knowing that FaceUp gave your team a real answer after a difficult moment, and that it's now just part of how you handle things, is exactly why we do this work. Wishing you continued success in building that trust.

Validated ReviewerSource: Organic

Verified User in Non-Profit Organization Management

Enterprise (> 1000 emp.)

7/27/2026

"FaceUp Makes Reporting and Feedback Simple and Accessible"

5/5

What do you like best about FaceUp?

I love how clear and easy to use FaceUp is for everyone on our team. It's accessible and has consolidated multiple tools into one, making it much simpler for staff, clients, and volunteers to engage and report. Customer support is top notch: always responsive to needs and delighted to receive development ideas. It has been wonderful to partner with FaceUp. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Sometimes there are technical bugs with the system. However, the customer support team is quick to respond to requests and address problems. Review collected by and hosted on G2.com.

Response from Aneta Koliskova of FaceUp

Thank you so much for such a kind review, we really appreciate it. We're glad FaceUp helps bring multiple tools together into one simple solution for your staff, clients and volunteers. Your feedback on the technical bugs is valuable to us, our team keeps working on improvements. Thanks for the great partnership, we look forward to more of it.

Current UserValidated ReviewerSource: AI Assisted Review

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/10/2026

"FaceUp Builds Trust with Confidential and Secure Reporting"

5/5

What do you like best about FaceUp?

What I really like about FaceUp is that it creates meaningful social impact by helping organizations build more open and trustworthy workplaces. I also appreciate how responsive and supportive the team is, as well as the strong focus on confidentiality and data security. It’s a product that encourages people to speak up while ensuring they feel safe doing so. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Well, I haven't come across any significant drawbacks. The platform has been intuitive, reliable, and has met my expectations, making the overall experience very positive so far. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

FaceUp helps organizations address workplace misconduct, ethical violations, and compliance issues by providing a safe and anonymous reporting channel, all the while it encourages employees to speak up without fear of retaliation, fostering greater transparency and trust. By using early reporting, organizations can identify and resolve problems before they escalate. Review collected by and hosted on G2.com.

Response from Aneta Koliskova of FaceUp

Thank you so much for taking the time to share this thoughtful review. We're glad FaceUp helps your organization build a more open and trustworthy workplace, and that our team's responsiveness and focus on confidentiality come through in your experience. Encouraging people to speak up safely is exactly what we're here for, so this means a lot to us.

Validated ReviewerSource: Organic

Verified User in Human Resources

Mid-Market (51-1000 emp.)

6/2/2026

"Intuitive, secure, and fast"

5/5

What do you like best about FaceUp?

Honestly, the simplicity. You open it and just know what to do - no training needed or hand-holding. Nowadays, that's rarer than it should be.

It's also made a real difference in how open people feel about raising concerns. When the tool is easy and clearly secure - people use it. The tool checks both boxes - the interface is intuitive and the data protection is trustworthy.

Solid performance too. Pages load fast, everything responds snappily. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Honestly, not much. It met expectations and was extremely easy to use so there's nothing that really bugged me. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

It gives employees a safe and structured way to speak up about any concerns and compliance issues. Knowing your report is confidential and handled properly is crucial and takes the anxiety out of the whole thing. That was a big deal.

It also does a lot for transparency and accountability across the workplace. When there's a proper channel in place that people actually trust, the company culture benefits from it. Concerns get raised instead of ignored. Which is better for everyone.

Most of all it gives employees a real voice. Not in a vague way but through an actual tool that's secure, easy to use and clearly taken seriously. That combination makes a difference. Review collected by and hosted on G2.com.

Response from Aneta Koliskova of FaceUp

Thank you for such a detailed review! You nailed it: when a tool is intuitive and the data protection is genuinely trustworthy, people actually use it. That is when a reporting channel stops being a checkbox and starts doing real work. Really glad it made a difference. Feel free to reach out anytime and we will get back to you.

Validated ReviewerSource: Organic

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/30/2026

"Smooth Onboarding and Immediate Impact on Communication"

5/5

What do you like best about FaceUp?

I really appreciated how straightforward the onboarding process was and how naturally employees started using FaceUp as part of our internal communication. We've already seen a noticeable increase in people speaking up, which is helping us build a stronger foundation of trust within the organization. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

There’s nothing specific I’d point to at this stage, I’ve been happy with FaceUp so far. Review collected by and hosted on G2.com.

Response from Aneta Koliskova of FaceUp

Thank you so much for sharing your experience! We're thrilled to hear how smoothly the onboarding went and that your employees are already speaking up more. Building trust within organizations is exactly what we aim for, and it's great to see FaceUp supporting that for your team.

Validated ReviewerSource: AI Assisted Review

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/13/2026

"FaceUp’s Customizable, Traceable Whistleblowing Workflows Made Due Process Easy"

5/5

What do you like best about FaceUp?

FaceUp genuinely contributed to a healthier workplace environment. We evaluated several whistleblowing platforms before choosing FaceUp, and the deciding factor was customization. We needed flexible anonymity options for different scenarios and customizable intake workflows. Some reports required full anonymity, others allowed two-way communication. FaceUp handled both without workarounds. Everything was traceable, which mattered when we needed to demonstrate due process. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Honestly, it was difficult to find anything to complain about. Our experience was entirely positive throughout. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

We used FaceUp to encourage honest dialogue between staff and leadership. It replaced a completely manual process and gave our investigations team a clear, structured system for handling every case from intake to resolution. Nothing got lost, the audit trail was always ready, and the whole process was more transparent and audit-ready than anything we had before. Review collected by and hosted on G2.com.

Response from Aneta Koliskova of FaceUp

Thank you! Flexible anonymity options across different report types, combined with full traceability when due process needs to be demonstrated, is exactly the kind of use case FaceUp is built for. Glad it handled both without workarounds. Feel free to reach out anytime and we will get back to you.

Validated ReviewerSource: Organic

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/31/2026

"Simple and Effective Whistleblowing Platform"

5/5

What do you like best about FaceUp?

In financial services, having a whistleblowing channel that employees actually trust is not a given. FaceUp stood out because the anonymity is genuine and verifiable, which made a real difference in how willing people are to use it. The admin side is also clean and well-structured, so our team can manage incoming reports without things getting lost or mishandled. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Nothing that has caused us a real problem. Review collected by and hosted on G2.com.

What problems is FaceUp solving and how is that benefiting you?

We operate in a heavily regulated environment, so having a reliable whistleblowing system in place is a basic requirement for us. FaceUp covers that need well. It gives employees a secure way to report concerns, and on our end, every case is traceable and fits naturally into our existing risk and governance processes. Review collected by and hosted on G2.com.

Response from Aneta Koliskova of FaceUp

Thank you for this! Verifiable anonymity is something we take seriously, especially in financial services where trust in the channel really does determine whether people use it. Great to hear the admin side is keeping reports organized and nothing slips through. Feel free to reach out anytime and we will get back to you.

Validated ReviewerSource: Organic