Best Email Tracking Software for Small Business - Page 2

How Many Email Tracking Software Products Does G2 Track?

Total Products under this Category: 180

Category Stats (Oct 2026)

  • Average Rating: 4.46/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Turbosmtp (+1.17%) - Among all products in this category, Turbosmtp recorded the largest rating increase compared to last month

Last updated: October 20, 2026

How Does G2 Rank Email Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 123,400+ Authentic Reviews
  • 180+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Email Tracking Software

G2 Grid® for Email Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, Pipedrive, monday CRM, Brevo, Instantly, EngageBay, Salesforce Sales Cloud, and GMass.

Underlying data: [Grid® JSON](https://www.g2.com/categories/email-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=brevo-brevo&focus%5B%5D=instantly&focus%5B%5D=engagebay&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=gmass&segment=small-business)

Revenue Grid

Revenue Grid is a sophisticated revenue intelligence solution designed to enhance sales performance through advanced data capturing technology. This platform integrates seamlessly with Salesforce, providing users with a comprehensive view of their revenue landscape. By leveraging artificial intelligence, Revenue Grid enables sales teams to make informed decisions, optimize their strategies, and ultimately drive revenue growth. The target audience for Revenue Grid includes sales leaders, operational roles, and organizations seeking to improve their sales processes. This solution is particularly beneficial for companies that rely heavily on data-driven insights to manage their sales pipelines effectively. With its robust features, Revenue Grid addresses specific use cases such as identifying revenue leaks, managing at-risk deals, and automating sales tasks, making it an essential tool for any sales-driven organization. Key features of Revenue Grid include AI-guided selling, which empowers sales representatives to understand the nuances of human relationships behind accounts. This capability allows teams to tailor their approaches and improve their chances of closing deals. Additionally, the platform offers intelligent sales sequences that automate repetitive tasks for Sales Development Representatives (SDRs) and Account Executives (AEs), freeing them to focus on high-impact activities. The ability to visualize and eliminate revenue leaks in the pipeline provides actionable insights that can significantly enhance sales performance. Moreover, Revenue Grid offers comprehensive analytics that provide clarity on sales team activities and the true state of each representative's forecasted pipeline. Users can access out-of-the-box reports that highlight potential revenue leaks, enabling proactive measures to be taken before issues escalate. Custom Revenue Signals can also be created to refine and enhance the sales process, ensuring that each team member operates at peak efficiency. By utilizing these features, sales teams can execute better, close deals faster, and increase their overall win rates. Overall, Revenue Grid stands out in the revenue intelligence category by combining advanced AI capabilities with seamless integration into existing sales workflows. This unique blend of features not only enhances productivity but also fosters a deeper understanding of the sales process, making it an invaluable asset for organizations aiming to maximize their revenue potential.

Average Rating: 4.6/5.0

Total Reviews: 592

How Do G2 Users Rate Revenue Grid?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Email Platform Integration: 9.2/10 (Category avg: 8.7/10)
  • Email Categorization: 8.8/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.8/10 (Category avg: 8.3/10)

Who Is the Company Behind Revenue Grid?

  • Seller: Revenue Grid
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Atlanta, Georgia
  • Twitter: @Revenue_Grid_
    1,057 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    140 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Account Manager
  • Top Industries: Computer Software, Financial Services
  • Company Size: 48% Medium, 41% Small

What Do G2 Reviewers Say About Revenue Grid?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Revenue Grid, appreciating its flexibility and efficient features for seamless integration.
  • Users value the seamless Salesforce integration of Revenue Grid, enhancing visibility and simplifying the documentation process.
  • Users appreciate the seamless integration of Revenue Grid with Salesforce and Outlook, enhancing their workflow and documentation efficiency.
  • Users praise the easy usage of Revenue Grid, highlighting its seamless integration and straightforward setup for efficiency.
  • Users value the invaluable customer support from Revenue Grid, ensuring smooth operation and assistance with unique setups.
Cons
  • Users find the missing features in Revenue Grid limiting, wishing for improved lead management and email handling functionality.
  • Users experience technical issues during setup, requiring troubleshooting and support before the system stabilizes.
  • Users face a steep learning curve with Revenue Grid's advanced features, requiring time and support to master.
  • Users find the CSV template rigidity and limited search options in Revenue Grid restrict their overall experience and efficiency.
  • Users experience slow loading times for the sidebar and add-on, causing occasional frustration during their workflow.

What Are Recent G2 Reviews of Revenue Grid?

What Are G2 Users Discussing About Revenue Grid?

ReachInbox

ReachInbox.ai is an AI-powered cold email outreach platform that helps businesses find leads, send personalized campaigns at scale, and make sure those emails actually land in the inbox instead of spam.

Average Rating: 4.7/5.0

Total Reviews: 86

How Do G2 Users Rate ReachInbox?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Email Platform Integration: 8.9/10 (Category avg: 8.7/10)
  • Email Categorization: 8.7/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.3/10 (Category avg: 8.3/10)

Who Is the Company Behind ReachInbox?

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 93% Small, 5% Medium

What Do G2 Reviewers Say About ReachInbox?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of ReachInbox, making it an excellent choice for beginners and seamless integration.
  • Users praise the fantastic customer support from ReachInbox, highlighting their professionalism and quick response times.
  • Users love the constantly expanding features of ReachInbox, enhancing their experience with unmatched pricing and support.
  • Users find ReachInbox's intuitive interface exceptionally user-friendly, making email campaigns easy to manage for everyone.
  • Users appreciate the affordable pricing of ReachInbox, complemented by personal management and helpful community support.
Cons
  • Users find the learning curve steep for ReachInbox, necessitating more tutorials for smoother onboarding.
  • Users find the product to be too expensive for beginners, wishing for a more affordable option.
  • Users experience software bugs and clunky UI, affecting overall functionality and usability of ReachInbox.
  • Users experience time-consuming processes with ReachInbox due to manual information counting and a steep learning curve.
  • Users note the limited customization options in ReachInbox, which can hinder the overall user experience.

What Are Recent G2 Reviews of ReachInbox?

SaneBox

SaneBox is an email management tool that helps the average worker save at least 2.5 hours per week so they can spend more time outside their inbox. Founded in 2011, SaneBox offers individuals and enterprise clients alike a full suite of email organizational tools to take back control of their inbox.

Average Rating: 4.8/5.0

Total Reviews: 242

How Do G2 Users Rate SaneBox?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Email Platform Integration: 9.6/10 (Category avg: 8.7/10)
  • Email Categorization: 9.5/10 (Category avg: 8.6/10)
  • Attachment Activity: 9.5/10 (Category avg: 8.3/10)

Who Is the Company Behind SaneBox?

  • Seller: SaneBox
  • Year Founded: 2010
  • HQ Location: Boston, MA
  • Twitter: @sanebox
    9,146 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 80% Small, 9% Medium

What Do G2 Reviewers Say About SaneBox?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SaneBox, enjoying its effective auto sorting and simple initial setup.
  • Users appreciate the effective inbox management of SaneBox, simplifying email organization and promoting a clear workflow.
  • Users appreciate the auto sorting and mass delete features of SaneBox, effectively keeping their inbox organized.
  • Users praise SaneBox for its efficiency in organizing emails and achieving inbox zero effortlessly.
  • Users highlight the easy setup of SaneBox, finding it straightforward and efficient for managing their inbox.
Cons
  • Users find SaneBox expensive, especially when adding multiple accounts, impacting its overall value perception.
  • Users desire more features and customization in SaneBox, feeling the current set is limited for the price.
  • Users feel SaneBox lacks adequate AI features, requiring manual checking and limiting customization options.
  • Users find the lack of training requires time and oversight, as the AI still misses some spam.
  • Users report a steep learning curve, requiring time to train the AI for effective spam filtering.

What Are Recent G2 Reviews of SaneBox?

What Are G2 Users Discussing About SaneBox?

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Adobe Marketo Engage

Marketo Engage is a comprehensive, AI-powered marketing automation platform that enables teams to scale personalized buyer engagement and drive predictable pipeline and revenue growth. It helps attract the right buyers, nurture them across channels and journeys, align sales and marketing efforts, and deliver insights that maximize marketing’s impact on revenue. As a centralized hub for cross-channel campaign orchestration and execution, Adobe Marketo Engage supports businesses of all sizes—helping them acquire, nurture, expand, and retain customers along complex buying journeys. By integrating with sales tools, it streamlines marketing automation, campaign management, and lead nurturing. Whether you’re a fast-growing small business or a global enterprise, Marketo Engage empowers marketing teams to launch more campaigns, generate more sales-ready leads, and boost sales performance. Backed by proven technology, comprehensive services, and expert guidance, Marketo Engage helps thousands of companies worldwide transform marketing from a cost center into a revenue driver.

Average Rating: 4.1/5.0

Total Reviews: 3,205

How Do G2 Users Rate Adobe Marketo Engage?

  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 9.1/10)
  • Email Platform Integration: 7.7/10 (Category avg: 8.7/10)
  • Email Categorization: 7.6/10 (Category avg: 8.6/10)
  • Attachment Activity: 7.8/10 (Category avg: 8.3/10)

Who Is the Company Behind Adobe Marketo Engage?

  • Seller: Adobe
  • Company Website:
  • Year Founded: 1982
  • HQ Location: San Jose, CA
  • Twitter: @Adobe
    956,842 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42,975 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Operations Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Medium, 25% Large

What Do G2 Reviewers Say About Adobe Marketo Engage?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Adobe Marketo Engage, enabling effective automation and personalized marketing effortlessly.
  • Users value Adobe Marketo Engage for its extensive automation capabilities, enhancing engagement and streamlining communication across channels.
  • Users value the seamless integrations and robust personalization features of Adobe Marketo Engage for targeted marketing success.
  • Users appreciate the strong integration capabilities of Adobe Marketo Engage, enhancing their marketing efforts and workflow efficiency.
  • Users value the advanced marketing automation capabilities of Adobe Marketo Engage, enabling personalized and effective campaign management.
Cons
  • Users find the learning curve steep, making it challenging to navigate and utilize Adobe Marketo Engage effectively.
  • Users find the steep learning curve of Adobe Marketo Engage challenging without prior experience or technical background.
  • Users find Adobe Marketo Engage not intuitive, requiring frequent usage to navigate its outdated interface comfortably.
  • Users find the complexity of Adobe Marketo Engage creates challenges in campaign management and usability for new users.
  • Users find the pricing of Adobe Marketo Engage extremely high, which limits accessibility and value for tier 3 countries.

What Are Recent G2 Reviews of Adobe Marketo Engage?

What Are G2 Users Discussing About Adobe Marketo Engage?

Salesloft

Salesloft is the revenue orchestration platform that closes the gap between what revenue teams know and what they do next. Powered by agentic AI, Salesloft's Predictive Revenue System connects live signals from buyer engagement, conversations, deals, and forecast data, turning intelligence into clear, prioritized action. Trusted by more than 4,000 organizations including Adobe, 3M, IBM, and Zoom, Salesloft helps revenue teams move from guesswork to confidence, quarter after quarter.

Average Rating: 4.5/5.0

Total Reviews: 9,667

How Do G2 Users Rate Salesloft?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Email Platform Integration: 9.1/10 (Category avg: 8.7/10)
  • Email Categorization: 8.8/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.6/10 (Category avg: 8.3/10)

Who Is the Company Behind Salesloft?

  • Seller: Salesloft
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @Salesloft
    18,437 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,098 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 51% Medium, 32% Large

What Do G2 Reviewers Say About Salesloft?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Salesloft invaluable for efficient contact management and outreach.
  • Users find Salesloft's helpful functionalities in call tracking and customizable cadences instrumental for efficient contact management.
  • Users appreciate the powerful automation features of Salesloft, greatly enhancing their sales engagement and productivity.
  • Users value the seamless automation features in Salesloft, making call tracking and email campaigns effortless.
  • Users value the time-saving features of Salesloft, enhancing efficiency in managing outreach and prospecting activities.
Cons
  • Users find missing features like domain rotation and improved text formatting hinder their email effectiveness in Salesloft.
  • Users face call issues with Salesloft, experiencing difficulties with app alignment and support consistency during usage.
  • Users often face integration issues with Salesloft, particularly with platforms like HubSpot, affecting overall effectiveness.
  • Users face a steep learning curve with Salesloft, making it challenging for newcomers to navigate effectively.
  • Users note the limited features compared to competitors, impacting their overall experience and efficiency with Salesloft.

What Are Recent G2 Reviews of Salesloft?

What Are G2 Users Discussing About Salesloft?

Salesforge

Salesforge blends humans and Sales AI Agents to maximize your sales pipeline. Salesforge is an all-in-one sales execution super app that gives every sales team the highest probability to hit their target by tackling the need to personalize cold email & LinkedIn outreach at scale while providing premium email deliverability. We do that by enabling real-time AI & machine learning to decision critical sales activities, enhance messaging in every language and eliminate the need for various sales point solutions, therefore driving superior conversion rates.

Average Rating: 4.6/5.0

Total Reviews: 155

How Do G2 Users Rate Salesforge?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Email Platform Integration: 9.1/10 (Category avg: 8.7/10)
  • Email Categorization: 9.3/10 (Category avg: 8.6/10)
  • Attachment Activity: 9.0/10 (Category avg: 8.3/10)

Who Is the Company Behind Salesforge?

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 92% Small, 8% Medium

What Do G2 Reviewers Say About Salesforge?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive and helpful customer support of Salesforge, enhancing their overall experience and satisfaction.
  • Users value the ease of use in Salesforge, praising its intuitive interface and efficient management of email campaigns.
  • Users commend the easy setup of Salesforge, enjoying a smooth onboarding process that enhances email outreach efficiency.
  • Users value the balance of deliverability control and ease of use in Salesforge, enhancing their outbound processes.
  • Users rave about the efficiency of Automation AI in streamlining outreach and personalizing engagement, enhancing overall results.
Cons
  • Users face a steep learning curve initially, but once familiar, the platform functions effectively and smoothly.
  • Users find Salesforge expensive, with high costs for low deliverability and unsatisfactory support experiences.
  • Users are frustrated with the missing features in Salesforge, hindering effective multi-channel outreach and overall reliability.
  • Users find the complexity of Salesforge challenging, particularly during the onboarding process for non-tech users.
  • Users find the implementation process confusing, requiring time to understand the various offerings of Salesforge.

What Are Recent G2 Reviews of Salesforge?

InsideSales

Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, and connect to the right buyers. Playbooks goes beyond a traditional sales auto dialer or sequencer. It doesn’t just help your team do more, it helps them do more of the right things. Reps are provided with additional contacts and recommendations of who, when, and how to reach out—making their efforts more effective. Leadership is provided with valuable insight into their remote sales team to see what’s working and what isn’t.

Average Rating: 4.5/5.0

Total Reviews: 613

How Do G2 Users Rate InsideSales?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Email Platform Integration: 9.2/10 (Category avg: 8.7/10)
  • Email Categorization: 8.9/10 (Category avg: 8.6/10)
  • Attachment Activity: 9.2/10 (Category avg: 8.3/10)

Who Is the Company Behind InsideSales?

  • Seller: InsideSales
  • Year Founded: 2012
  • HQ Location: Austin, TX
  • Twitter: @InsideSales_PB
    19,854 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®
  • Phone: (866) 549-0301

Who Uses This Product?

  • Who Uses This: Business Development Representative, Sales Development Representative
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Large, 36% Medium

What Are Recent G2 Reviews of InsideSales?

What Are G2 Users Discussing About InsideSales?

Salesflare

Salesflare is a B2B sales CRM for small and medium-sized businesses that keeps itself up to date automatically. It captures contacts, companies, emails, meetings and relationship data, so sales teams spend less time maintaining their CRM and more time following up with customers. Connect Gmail, Outlook and your calendar, and Salesflare automatically builds complete customer timelines from your team’s interactions. It enriches contact and company records, suggests who and what to follow up on, and keeps your sales pipeline organized without requiring constant manual data entry. Because Salesflare captures customer and relationship data automatically, its AI can work from richer and more up-to-date context. It can help write emails, summarize customer timelines, suggest follow-ups and prepare for meetings. Salesflare also includes visual sales pipelines, automated reminders, email and website tracking, email sequences, lead scoring, relationship intelligence, customizable dashboards, mobile apps, and integrations with the tools sales teams already use. Salesflare is especially suited to relationship-driven B2B sales teams such as agencies, consultancies, software companies and other small and medium-sized businesses that want powerful sales follow-up without the usual CRM administration. Salesflare integrates with Gmail, Outlook, LinkedIn, Zapier, Make and thousands of other business tools. A free trial of up to 30 days is available.

Average Rating: 4.8/5.0

Total Reviews: 296

How Do G2 Users Rate Salesflare?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Email Platform Integration: 9.3/10 (Category avg: 8.7/10)
  • Email Categorization: 7.9/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.9/10 (Category avg: 8.3/10)

Who Is the Company Behind Salesflare?

  • Seller: Salesflare
  • Year Founded: 2014
  • HQ Location: Antwerp, Belgium
  • Twitter: @salesflare
    7,012 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Co-Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 79% Small, 14% Medium

What Do G2 Reviewers Say About Salesflare?

AI-generated summary from verified user reviews

Pros
  • Users find Salesflare's ease of use remarkable, appreciating its intuitive setup and seamless automation features.
  • Users appreciate the effortless CRM automation of Salesflare, enhancing productivity and ensuring no opportunity is missed.
  • Users appreciate the time-saving automation of Salesflare, seamlessly managing interactions and streamlining workflows.
  • Users love the clean, user-friendly interface of Salesflare, which enhances efficiency and supports business growth.
  • Users commend the automation features of Salesflare, which simplify data entry and enhance productivity effectively.
Cons
  • Users note the limited customization and reporting features in Salesflare, which may restrict advanced analytics needs.
  • Users find Salesflare has limited customization and reporting features, lacking the depth found in larger CRMs.
  • Users note the limited customization options in Salesflare compared to other CRMs, affecting their flexibility and experience.
  • Users point out that reporting issues exist, with a desire for more advanced analytics capabilities.
  • Users find the limited feature updates of Salesflare disappointing, affecting its competitiveness and overall user experience.

What Are Recent G2 Reviews of Salesflare?

folk

folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking to close more deals Join more than 5,000+ teams manage customer relationships end-to-end and uncover the insights they need to grow.

Average Rating: 4.5/5.0

Total Reviews: 343

How Do G2 Users Rate folk?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Email Platform Integration: 8.4/10 (Category avg: 8.7/10)
  • Email Categorization: 7.4/10 (Category avg: 8.6/10)
  • Attachment Activity: 7.6/10 (Category avg: 8.3/10)

Who Is the Company Behind folk?

  • Seller: folk
  • Year Founded: 2020
  • HQ Location: Distributed Team, FR
  • LinkedIn® Page: www.linkedin.com
    66 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Consulting, Computer Software
  • Company Size: 97% Small, 3% Medium

What Do G2 Reviewers Say About folk?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Folk, finding it straightforward and efficient compared to other CRM options.
  • Users value Folk for its user-friendly simplicity, making relationship management effortless and enjoyable for everyone.
  • Users appreciate the easy contact management of Folk, enjoying its clean interface and efficient relationship tracking.
  • Users value the seamless integrations of folk, enhancing productivity by centralizing communication and maintaining connections effortlessly.
  • Users love the intuitive interface that simplifies their workflow and enhances overall user experience.
Cons
  • Users find the missing features in Folk limiting, affecting customization and overall usability in their workflow.
  • Users find limited features in Folk, wishing for greater flexibility and essential CRM capabilities to enhance usability.
  • Users face email issues with Folk CRM, including tracking problems and lack of automatic sent notification in Outlook.
  • Users find email management cumbersome due to limited functionality and integration issues with Gmail.
  • Users face integration issues with Folk CRM, impacting email tracking and third-party connections like LinkedIn and Kit.

What Are Recent G2 Reviews of folk?

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities. Advanced automation features like workflows and sales sequences boost sales productivity and ensure better prospecting. Freddy AI in Freshsales helps sellers draft contextual sales emails, receive actionable deal insights, and never miss out on revenue opportunities.

Average Rating: 4.5/5.0

Total Reviews: 1,201

How Do G2 Users Rate Freshsales?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Email Platform Integration: 9.0/10 (Category avg: 8.7/10)
  • Email Categorization: 8.6/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.2/10 (Category avg: 8.3/10)

Who Is the Company Behind Freshsales?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • Twitter: @FreshworksInc
    19,020 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH

Who Uses This Product?

  • Who Uses This: CEO, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Freshsales?

AI-generated summary from verified user reviews

Pros
  • Users find Freshsales to be easy to use and intuitive, enhancing their daily call management and email processes.
  • Users love the user-friendly interface and abundant features of Freshsales, enjoying seamless integration and support.
  • Users value the ease of use of Freshsales, appreciating its intuitive design and quick onboarding for beginners.
  • Users highlight the exceptional customer support from Freshsales, always available and providing valuable assistance effectively.
  • Users find Freshsales intuitive and easy to use, with seamless integrations and helpful support enhancing their experience.
Cons
  • Users find the missing management features in Freshsales hinder effective lead handling and overall usability.
  • Users find Freshsales has limited features, which complicates usage and requires additional tools for full functionality.
  • Users note the limitations in templates and automation, making Freshsales less versatile compared to competitors.
  • Users struggle with the learning curve of Freshsales, citing frustrations with reports and navigation complexity.
  • Users face limitations in customization, impacting their ability to create desired reports and modules effectively.

What Are Recent G2 Reviews of Freshsales?

What Are G2 Users Discussing About Freshsales?

Nutshell

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Average Rating: 4.3/5.0

Total Reviews: 1,435

How Do G2 Users Rate Nutshell?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Email Platform Integration: 8.4/10 (Category avg: 8.7/10)
  • Email Categorization: 8.0/10 (Category avg: 8.6/10)
  • Attachment Activity: 7.9/10 (Category avg: 8.3/10)

Who Is the Company Behind Nutshell?

  • Seller: Nutshell
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Ann Arbor, US
  • Twitter: @nutshell
    2,794 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    82 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 74% Small, 17% Medium

What Do G2 Reviewers Say About Nutshell?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Nutshell, keeping everything organized in one application effortlessly.
  • Users find Nutshell to be a reliable and intuitive tool that simplifies tracking and managing admissions efficiently.
  • Users praise Nutshell's exceptional customer support, highlighting prompt issue resolution and helpful educational resources.
  • Users love the powerful email marketing tools in Nutshell, noting their ease of use and effective tracking capabilities.
  • Users find Nutshell to be intuitive and easy to use, enhancing collaboration and daily sales activity management.
Cons
  • Users find missing features like better task differentiation and automations hinder efficiency and usability in Nutshell.
  • Users find Nutshell's limited features in customization and integrations somewhat restrictive for their business needs.
  • Users find limited customization in Nutshell, especially for mobile features and email templates, impacting user experience.
  • Users find the steep learning curve of Nutshell frustrating due to frequent feature changes and layout complications.
  • Users experience email integration issues occasionally, requiring cleanup of incorrect leads and dealing with duplicate notifications.

What Are Recent G2 Reviews of Nutshell?

Boomerang for Gmail

Boomerang for Gmail is a powerful browser extension that delivers one click calendar scheduling plus powerful email management tools. Why should you use Boomerang? - #1 free meeting scheduling and email management tool for Gmail - Trusted by millions of users all over the world - Security audit by Google - Google Premier Partner - SOC 2 Type 2 certified - Featured in The New York Times, Lifehacker, The Next Web, and more - Used by organizations like Lyft, Netflix, Twitter, and more The ultimate calendar scheduling app and email productivity tool for Gmail™. You can schedule meetings right from your inbox, schedule emails to be sent later, track responses, set up recurring emails, and use AI to write better emails. ▣ The best way to schedule meetings ▣ Schedule meetings via a clickable, always up to date, patented Magic Live Calendar sent in your email invite. 🗓 Bookable Schedule: Set up a schedule of available times, use it again and again. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Suggest Times: Schedule one-off meetings in a single email - no more back and forth. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Share Free/Busy: A lightweight way to share your availability without giving up your privacy, even across domains! The person you’re simply clicks on a time slot and confirms. You both automatically have events placed on your calendar complete with details like phone number, Google Meet, or Zoom meeting link. Plus you’ll both receive reminder emails before the meeting. ▣ Tame your inbox ▣ ✓ Track responses ✓ Track emails with read receipts ✓ Schedule emails to automatically send when you want ✓ Set up recurring emails ✓ Pause your inbox ✓ “Snooze” incoming emails. Boomerang helps keep your Inbox clean, without losing track of important messages. And it’s the only email reminder service that can alert you if you do not get a reply to a message. Boomerang also includes Respondable, an AI-powered assistant that predicts the likelihood that the message will receive a response, right in your compose window.

Average Rating: 4.6/5.0

Total Reviews: 417

How Do G2 Users Rate Boomerang for Gmail?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Email Platform Integration: 9.1/10 (Category avg: 8.7/10)
  • Email Categorization: 8.7/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.5/10 (Category avg: 8.3/10)

Who Is the Company Behind Boomerang for Gmail?

  • Seller: Baydin
  • Year Founded: 2010
  • HQ Location: Mountain View, US
  • Twitter: @boomerang
    5,320 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 62% Small, 28% Medium

What Do G2 Reviewers Say About Boomerang for Gmail?

AI-generated summary from verified user reviews

Pros
  • Users find easy scheduling with Boomerang for Gmail transforms their email management and boosts productivity effortlessly.
  • Users value the reminder and scheduling features of Boomerang, enhancing productivity and ensuring timely follow-ups.
  • Users love the email scheduling efficiency of Boomerang, enhancing productivity and ensuring timely follow-ups.
  • Users love the time-saving features of Boomerang, enhancing productivity and streamlining email management effortlessly.
  • Users love the automated reminders feature of Boomerang, ensuring no important task or follow-up is forgotten.
Cons
  • Users experience a cluttered interface design that can confuse and slow down their email management process.
  • Users find the time-consuming interface and issues frustrating, especially when managing multiple scheduled emails.
  • Users experience syncing issues with Boomerang for Gmail that can disrupt managing scheduled emails effectively.
  • Users find the interface confusing and cluttered, which complicates managing scheduled emails effectively.
  • Users report slow inbox performance and occasional syncing issues, making management of scheduled emails frustrating.

What Are Recent G2 Reviews of Boomerang for Gmail?

What Are G2 Users Discussing About Boomerang for Gmail?

Salesmate

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.

Average Rating: 4.7/5.0

Total Reviews: 119

How Do G2 Users Rate Salesmate?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Email Platform Integration: 9.6/10 (Category avg: 8.7/10)
  • Email Categorization: 9.1/10 (Category avg: 8.6/10)
  • Attachment Activity: 9.7/10 (Category avg: 8.3/10)

Who Is the Company Behind Salesmate?

  • Seller: Salesmate
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Charlotte, NC
  • Twitter: @SalesmateIO
    2,114 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 74% Small, 14% Medium

What Do G2 Reviewers Say About Salesmate?

AI-generated summary from verified user reviews

Pros
  • Users commend the quick and helpful customer support from Salesmate, ensuring a seamless experience with the software.
  • Users highlight the ease of use of Salesmate, making it an intuitive choice for managing sales processes.
  • Users love the super clean interface and exceptional customer care of Salesmate, making it highly recommended.
  • Users appreciate the ease of use and excellent support from Salesmate, enhancing their efficiency and confidence with leads.
  • Users love the intuitive user interface of Salesmate, making workflow creation and management straightforward and efficient.
Cons
  • Users find integration issues with Salesmate, particularly with workflow automation and email marketing, frustrating and less effective.
  • Users find the limited features of Salesmate challenging, especially in advanced configurations and integrations.
  • Users find missing features such as limited user access and slow mobile functionality are disappointing for overall usability.
  • Users note a challenging learning curve for advanced configurations, requiring technical support for effective setup and management.
  • Users find Salesmate not intuitive, requiring technical support for advanced configurations and clearer user guidance.

What Are Recent G2 Reviews of Salesmate?

What Are G2 Users Discussing About Salesmate?

Reply

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!). - 1B+ verified B2B contacts built right into the platform, so no need for extra tools. - Multichannel sequences with email, LinkedIn, SMS, WhatsApp, calls, and more. All automated, all in one place. - Email Deliverability Suite includes SPF/DKIM/DMARC checks, inbox warm-up via Mailtoaster.ai, custom tracking domains, and more. - Lead enrichment to fill in gaps and improve targeting. - Findy Chrome extension to quickly grab contacts from LinkedIn and the web. - White-label option for agencies to fully brand and resell Reply. What makes it different? - AI SDR that goes beyond automation: it learns, adapts, and handles the full outreach cycle for you. - Built-in data and enrichment – no more paying for third-party tools. - Fully customizable for agencies with white-label, dashboards, and bulk client setup. Ideal for: - Founders and sales teams looking to scale outbound without hiring more reps. - Agencies managing outreach and lead gen for multiple clients. - RevOps teams that want one platform for the entire outbound workflow. - Anyone who wants AI to handle prospecting, outreach, and meeting booking end-to-end. Trusted by 3,000+ companies and named a Top 50 Sales Product on G2 for 2025. Loved for its powerful automation, top-tier support, and real results!

Average Rating: 4.6/5.0

Total Reviews: 1,514

How Do G2 Users Rate Reply?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Email Platform Integration: 8.7/10 (Category avg: 8.7/10)
  • Email Categorization: 8.5/10 (Category avg: 8.6/10)
  • Attachment Activity: 8.1/10 (Category avg: 8.3/10)

Who Is the Company Behind Reply?

  • Seller: Reply.io
  • Year Founded: 2016
  • HQ Location: San Jose, US
  • Twitter: @ReplyAppTeam
    1,769 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    102 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 80% Small, 17% Medium

What Do G2 Reviewers Say About Reply?

AI-generated summary from verified user reviews

Pros
  • Users find Reply's ease of use exceptional, with intuitive tools that enhance efficiency and streamline prospecting efforts.
  • Users love the seamless automation of Reply, streamlining their outreach and enhancing campaign management effortlessly.
  • Users enjoy the time-saving setup of campaigns in just five steps, streamlining their outreach efforts effectively.
  • Users love the intuitive automation and comprehensive features of Reply, making outreach effortless and efficient.
  • Users value the quick and effective support from Reply's team, enhancing their overall experience with the tool.
Cons
  • Users find the learning curve daunting initially, as the interface can be overwhelming and confusing at times.
  • Users find the learning curve challenging, with an overwhelming interface that complicates navigation initially.
  • Users find the limited customization options frustrating, particularly with reporting and filtering capabilities.
  • Users experience sequence issues with malfunctions and bugs, leading to frustration and trust concerns in the platform.
  • Users note some missing features like macros and improved analytics, impacting efficiency and campaign tracking.

What Are Recent G2 Reviews of Reply?

What Are G2 Users Discussing About Reply?

PhoneBurner

PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages > 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances speed and quality - so teams connect more and close more deals. No awkward lag. No dropped calls. Award-winning spam protection. Premium Tier 1 call network. Unmatched workflow automation. Built-in pickup probability. Designed for Total Call Deliverability, clients make more calls, achieve higher answer rates, and drive more positive call outcomes - while protecting the reputation of their numbers. Why PhoneBurner? - Unlimited power dialing - Up to 4x more calls and conversations - Instant, no-delay connections - Award-winning ARMOR® spam protection - Connect Scores pickup probability - Blended voice, email and SMS - 1-click voicemails - Post-call workflow automation - Real-time coaching - AI call transcription - Smart lead distribution - Cutting-edge analytics - The leader in 1-to-1 Responsible Communications™ Use our included CRM or integrate with 100+ apps like Salesforce, Zoho, Hubspot, Clay, SugarCRM, monday.com, Zapier, and more, or create custom integrations through our API. Ready to join thousands of clients hitting double-digit answer rates? Start your free trial today.

Average Rating: 4.8/5.0

Total Reviews: 291

How Do G2 Users Rate PhoneBurner?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Email Platform Integration: 9.4/10 (Category avg: 8.7/10)
  • Email Categorization: 9.7/10 (Category avg: 8.6/10)
  • Attachment Activity: 9.0/10 (Category avg: 8.3/10)

Who Is the Company Behind PhoneBurner?

  • Seller: PhoneBurner, Inc.
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Ladera Ranch, CA
  • Twitter: @PhoneBurner
    12,534 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    55 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, President
  • Top Industries: Financial Services, Insurance
  • Company Size: 79% Small, 17% Medium

What Do G2 Reviewers Say About PhoneBurner?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the time-saving features of PhoneBurner, enabling efficient call management and follow-up organization.
  • Users highlight the ease of use of PhoneBurner, reporting a seamless and organized calling experience.
  • Users rave about the fantastic customer support of PhoneBurner, consistently quick and attentive to their needs.
  • Users value the efficiency of PhoneBurner, saving hours daily with its streamlined calling and follow-up processes.
  • Users value the flawless call quality of PhoneBurner, enhancing their sales call experience significantly.
Cons
  • Users find the dialing limitations restrictive, preferring smaller increments and more flexibility in dialing lists.
  • Users find the cost of PhoneBurner challenging, especially for those without an existing lead system.
  • Users find the missing features in PhoneBurner limiting, particularly needing more flexible dialing list options.
  • Users experience call issues such as inconsistent audio quality and limited calling options, impacting usability and efficiency.
  • Users face integration issues with PhoneBurner, requiring extra workarounds for CRM and calendar compatibility.

What Are Recent G2 Reviews of PhoneBurner?

What Are G2 Users Discussing About PhoneBurner?

Julie Jung
JJ
Researched and written by Julie Jung
Updated