# Best Donor Management Software - Page 7 *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Donor management software is used by nonprofit organizations to manage relationships with donors. It enables organizations to manage donor information, including donations, volunteer work, etc., and use that information to devise personalized strategies for donor retention. Depending on the fundraising strategy of the organization, this type of software can be used to invite donors to donate online, in person at fundraising events, or to use other payment methods such as check, electronic transfer, and more. Multichannel communication is also an important part of maintaining the relationship between not for profits and donors. Donor management software needs to integrate with [donor prospect research](https://www.g2.com/categories/donor-prospect-research) software in order to have up to date information about donors available. Also, integration with [nonprofit accounting](https://www.g2.com/categories/nonprofit-accounting) and [fundraising](https://www.g2.com/categories/fundraising) software helps organizations match donors with fundraising programs and track payments. To qualify for inclusion in the Donor Management category, a product must: - Manage donor information and donations history - Include options to communicate with donors on multiple channels - Deliver value proposition management functionality - Allow users to create workflows that facilitate donors’ contributions - Provide acknowledgment letters and tax receipts - Analyze donor activity and contributions to the organization ## How Many Donor Management Software Products Does G2 Track? **Total Products under this Category:** 184 ### Category Stats (May 2026) - **Average Rating**: 4.31/5 - **New Reviews This Quarter**: 184 - **Buyer Segments**: Small-Business 81% │ Mid-Market 16% │ Enterprise 3% - **Top Trending Product**: 4aGoodCause (+0.438) *Last updated: May 18, 2026* ## How Does G2 Rank Donor Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 16,300+ Authentic Reviews - 184+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Donor Management Software Is Best for Your Use Case? - **Leader:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Highest Performer:** [Funraise](https://www.g2.com/products/funraise/reviews) - **Easiest to Use:** [Zeffy](https://www.g2.com/products/zeffy/reviews) - **Top Trending:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Best Free Software:** [Givebutter](https://www.g2.com/products/givebutter/reviews) --- **Sponsored** ### GiveCampus GiveCampus is a comprehensive B2B SaaS solution designed specifically to assist educational institutions, including colleges, universities, and independent schools, in optimizing their fundraising efforts and raising more money. Established in 2014, GiveCampus focuses exclusively on the unique needs of the education sector, providing a platform that enhances fundraising efficiency, engages more donors, and ultimately helps schools raise more funds. By leveraging AI-powered workflows and predictive modeling (“GC Intelligence”), GiveCampus streamlines various fundraising initiatives, making it easier for institutions to manage their donor relationships and campaigns. The platform caters to a diverse audience within the educational advancement landscape, including advancement services teams, annual giving and alumni relations professionals, and frontline fundraisers. Four core solutions comprise the GiveCampus platform and users can send personalized emails, texts, and videos from each—no matter which Platform Edition they choose: - GC Online Giving - for everyday giving, crowdfunding, and giving days - GC Gift Officer - for DGOs, LGOs, MGOs, and even student fundraising / phonathon—anyone who manages a portfolio or does 1:1 engagement - GC Events - for managing registration, ticketing, promotion, and donor engagement - GC Volunteer Management - for creating meaningful volunteer experiences at scale GC Online Giving allows advancement teams to manage all online fundraising initiatives from a single, secure platform. Access to mobile-first giving forms, robust crowdfunding tools, and powerful peer-to-peer social fundraising software ensures institutions have everything they need to raise more dollars from more donors with less effort. GC Gift Officer helps frontline fundraisers build more pipeline, schedule more visits with potential donors, and ultimately close more gifts. By providing AI-informed insights and built-in outreach tools that enhance donor engagement, GC Gift Officer helps institutions cultivate meaningful relationships with supporters at every stage of the donor pyramid. GC Events simplifies the registration and ticketing experience, helps boost attendance rates, and seamlessly connects event attendees to giving opportunities. With just a single click, event page visitors can be directed to giving forms and campaign pages, making it easier for schools to capitalize on the enthusiasm generated by their events. GC Volunteer Management enhances the effectiveness of volunteer programs, empowering alumni relations and advancement teams to streamline their volunteer efforts, saving valuable time for staff and volunteers alike. By optimizing volunteer engagement, GiveCampus ensures that schools can harness the full potential of their alumni networks, further driving fundraising initiatives and community involvement. Finally, built-in AI-powered outreach capabilities (via GC Outreach) are included with each of the aforementioned core solutions, allowing users to write, design, and send branded emails, text messages, and video to smartly segmented lists from wherever they are in the GiveCampus platform. Overall, GiveCampus stands out in the fundraising software category by offering a tailored, comprehensive suite of integrated solutions that address the specific challenges faced by educational institutions. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=483&secure%5Bdisplayable_resource_id%5D=483&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=483&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=97520&secure%5Bresource_id%5D=483&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdonor-management%3Fpage%3D4&secure%5Btoken%5D=72e94c12f32a847342d3774fb8c6976c4622b63478cb77ac4b538d00713c2c2e&secure%5Burl%5D=https%3A%2F%2Finfo.givecampus.com%2Fschedule%3Futm_source%3Dg2%26utm_medium%3Dg2%26utm_campaign%3Dg2pcpads_q12026&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Donor Management Software Products in 2026? ### 1. [Kindest](https://www.g2.com/products/kindest/reviews) Kindest brings modern marketing methods to the online fundraising world with simple and easy to use tools. It combines email campaigns, scheduling and sms marketing with powerful CRM, donor engagement and integrated analytics. This sophisticated yet simple combination takes all important fundraising use cases under one roof. Nonprofits are converting at an 80% higher rate year over year by using our tools. 98% of nonprofits we speak to sign up on the spot. Kindest is assisting thousands of nonprofits throughout the country, some of our biggest clients include Direct Relief, American Lung Association, or over a hundred Boys & Girls Clubs. **Who Is the Company Behind Kindest?** - **Seller:** [Kindest](https://www.g2.com/sellers/kindest) - **Year Founded:** 2018 - **HQ Location:** Tiburon, US - **LinkedIn® Page:** http://www.linkedin.com/company/kindest (17 employees on LinkedIn®) ### 2. [Kintivo](https://www.g2.com/products/kintivo/reviews) Kintivo's Membership Manager is a nonprofit CRM and association management solution for mid-size and large organizations **Who Is the Company Behind Kintivo?** - **Seller:** [Kintivo](https://www.g2.com/sellers/kintivo) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 3. [Let's Fund](https://www.g2.com/products/let-s-fund/reviews) Let's Fund is a Software as a Service (SaaS platform designed to empower charity organizations in the MENA region by providing them with comprehensive tools to establish and manage their online presence. By offering an integrated solution, Let's Fund enables charities to create fully responsive websites tailored to their branding, facilitating seamless connections with donors and efficient management of fundraising activities. Key Features and Functionality: - Customizable Websites: Charities can select domain names and design elements that align with their brand identity, resulting in professional and user-friendly websites. - Admin Portal: An intuitive dashboard allows organizations to oversee donation campaigns, manage donor information, and monitor fundraising progress effectively. - Responsive Design: Websites are optimized for various devices, ensuring a consistent and accessible experience for donors across desktops, tablets, and smartphones. Primary Value and User Solutions: Let's Fund addresses the challenges faced by charity organizations in establishing a robust online presence without the need for extensive technical expertise. By streamlining the website creation and management process, the platform enables charities to focus on their core mission of driving social impact. The SaaS model ensures scalability and ease of use, allowing organizations to expand their reach and engage with a broader donor base efficiently. **Who Is the Company Behind Let's Fund?** - **Seller:** [ikigai](https://www.g2.com/sellers/ikigai-d659025b-b166-4767-b420-b0063ba2b1ad) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 4. [List Master CRM](https://www.g2.com/products/list-master-crm/reviews) List Master CRM is a nonprofit CRM that has solutions in donor management, volunteer management, fundraising, grant management, and event management **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind List Master CRM?** - **Seller:** [Tumblehome Enterprises](https://www.g2.com/sellers/tumblehome-enterprises) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 5. [Masjid Management Software](https://www.g2.com/products/masjid-management-software/reviews) MOHID is a powerful all-in-one Masjid Management Software built for Masjids, mosques, and Islamic centers across the USA and worldwide. As a cloud-based platform, MOHID simplifies mosque operations by automating donation management, membership tracking, fundraising, event management, and accounting. With the #1 Masjid CRM, MOHID enables Islamic organizations to manage daily activities efficiently while improving transparency and community engagement. The platform also includes custom donation hardware, such as donation kiosks and handheld devices, allowing Masjids to collect donations seamlessly both online and on-site. Trusted by 700+ Masjids globally, MOHID is known for its user-friendly interface, comprehensive features, and 24/7 customer support. MOHID helps Masjids save time, reduce administrative workload, and focus on serving their communities more effectively. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Masjid Management Software?** - **Seller:** [Mohid](https://www.g2.com/sellers/mohid) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Masjid Management Software's Pros and Cons? **Pros:** - Data Management (1 reviews) - Donor Management (1 reviews) - Ease of Use (1 reviews) - Features (1 reviews) - Functionality (1 reviews) ### 6. [Member365](https://www.g2.com/products/member365/reviews) Member365 provides every tool you need to run your membership-based organization in one place. -Manage your members, email campaigns, and events from a single dashboard. -Track member behavior across engagement channels, extracting deep insight into member needs with the click of a button. -Automate routine administration tasks so you can focus less of your time on management, and more on members. The product of 20+ years of experience working with member-based organizations, Member365 has is enjoyed by hundreds of Associations, Downtowns, Government institutions, and more. **Average Rating:** 3.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Member365?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind Member365?** - **Seller:** [Member365](https://www.g2.com/sellers/member365) - **Year Founded:** 1997 - **HQ Location:** Ottawa, CA - **Twitter:** @member365 (252 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/member365/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 7. [Membership Toolkit](https://www.g2.com/products/membership-toolkit/reviews) Membership Toolkit is a membership management tool that helps you stay connected to your members and collect dues online **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Membership Toolkit?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Membership Toolkit?** - **Seller:** [Membership Toolkit](https://www.g2.com/sellers/membership-toolkit) - **Year Founded:** 2011 - **HQ Location:** Charlotte, US - **Twitter:** @MemberToolKit (250 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2634391 (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 8. [Members Only / Non-Profit](https://www.g2.com/products/members-only-non-profit/reviews) Members Only Software provides a nonproft CRM along with other tools to help individual nonprofits meet their goals **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Members Only / Non-Profit?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10) **Who Is the Company Behind Members Only / Non-Profit?** - **Seller:** [Members Only Software](https://www.g2.com/sellers/members-only-software) - **HQ Location:** United States - **LinkedIn® Page:** https://www.linkedin.com/company/members-only-software (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 9. [MemberTies](https://www.g2.com/products/memberties/reviews) MemberTies is a membership database and nonprofit CRM solution **Who Is the Company Behind MemberTies?** - **Seller:** [Myrro International](https://www.g2.com/sellers/myrro-international) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 10. [Mindful Giving](https://www.g2.com/products/mindful-giving/reviews) Built by OneEach Technologies, Mindful Giving is a next-generation in-kind donation platform designed specifically for nonprofits. By integrating directly with Amazon Business Donation Driver, we’ve created a seamless way for donors to purchase and ship needed items straight to your organization, right from your nonprofit’s website. **Who Is the Company Behind Mindful Giving?** - **Seller:** [Mindful Giving](https://www.g2.com/sellers/mindful-giving) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/mindful-giving-inc/ (3 employees on LinkedIn®) ### 11. [MyGivingSolutions.com](https://www.g2.com/products/mygivingsolutions-com/reviews) MyGIVINGSOLUTIONS.com is a church online giving and donor management system which primarily lies within user interface. It has been designed exclusively with your contributors in mind. A donor can look at their "eternal investments" from any internet connection much like an investor would look at their investment profile from a major brokerage house. MyGIVINGSOLUTIONS.com significantly enhances communication between your members and the church. **Who Is the Company Behind MyGivingSolutions.com?** - **Seller:** [Giving Solutions](https://www.g2.com/sellers/giving-solutions) - **HQ Location:** United States - **LinkedIn® Page:** https://www.linkedin.com/company/977168 (2 employees on LinkedIn®) ### 12. [NonProfitEasy](https://www.g2.com/products/nonprofiteasy/reviews) Everything nonprofit teams need to engage donors, manage events, and increase fundraising. NonProfitEasy was designed by leaders in the nonprofit industry with the goal of creating an easy-to-use platform. Eliminate messy databases and excel worksheets with no hidden fees, so you have more money for your mission. **Who Is the Company Behind NonProfitEasy?** - **Seller:** [Lumaverse Technologies](https://www.g2.com/sellers/lumaverse-technologies) - **Year Founded:** 2020 - **HQ Location:** Charlotte, US - **LinkedIn® Page:** https://www.linkedin.com/company/lumaverse/ (18 employees on LinkedIn®) ### 13. [NPSM Cloud](https://www.g2.com/products/npsm-cloud/reviews) NPSM (non profit Service Management) is specifically designed for Non-Profits to help them in their Digital Transformation journey. It reduces dependencies on multiple apps and cuts through all the digital clutter with a single cloud-based comprehensive management solution for cases (grants, procurement, finance, operations, etc.), travel and expenses, identity and access, donation and campaigns, talent, and documentation and much more. A bundle of business management applications for non-profits A cutting-edge service management solution for over 30 non-profit business processes. A case management platform created exclusively for non-profits. A SaaS solution built on ServiceNow & Salesforce. **Who Is the Company Behind NPSM Cloud?** - **Seller:** [Advance Solutions](https://www.g2.com/sellers/advance-solutions) - **Year Founded:** 2008 - **HQ Location:** Alpharetta, Georgia, United States - **LinkedIn® Page:** https://www.linkedin.com/company/advance-solutions-corporation/ (405 employees on LinkedIn®) ### 14. [Pebble](https://www.g2.com/products/pebble-pebble/reviews) Pebble is Impact-Amplifying Operating Platform for Nonprofits with people-powered support and training. What We Offer: 👉 Automated Grant Budgeting: Simplify post-award grant management, ensure compliance, and optimize resource allocation with Pebble's comprehensive budgeting suite. 👉 Integrated Reporting Studio: Automate all nonprofit reporting aspects, from financial reports to stakeholder communications, annual reports, and impact assessments. Whether for board members, finance committees, or funders, we've got you covered. 👉 Programmatic insights and operational analytics: Most comprehensive and advanced collection of non-profit specific KPIs, meticulously crafted by seasoned industry professional 👉 Pebble AI: AI built exclusively for nonprofits to gain deeper insights onto budget gaps, financial health, building a report for you in a click. **Who Is the Company Behind Pebble?** - **Seller:** [Pebble](https://www.g2.com/sellers/pebble-9828cb1a-aaa5-4480-b99b-25d5c15b0ecc) - **Year Founded:** 2023 - **HQ Location:** Walnut Creek, US - **LinkedIn® Page:** https://www.linkedin.com/company/pebble-impact-llc/ (8 employees on LinkedIn®) ### 15. [Piryx Non-Profit](https://www.g2.com/products/piryx-non-profit/reviews) Piryx is proven to be much more effective than many other time-consuming and sometimes more intrusive non-profit fundraising campaigns, such as candy, food or baked good sales, car washes, door-to-door canvassing, event dinners, cold calling, and more. **Who Is the Company Behind Piryx Non-Profit?** - **Seller:** [Piryx](https://www.g2.com/sellers/piryx) - **HQ Location:** N/A - **Twitter:** @Piryx (44 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 16. [PowerOFFICE for Fundraisers](https://www.g2.com/products/poweroffice-for-fundraisers/reviews) This powerful groupware enables non-profits to manage intense relationships with their funders. When relationships and networking are key to your fundraising programs, this software is essential for documenting and tracking those connections. **Who Is the Company Behind PowerOFFICE for Fundraisers?** - **Seller:** [PowerOFFICE Software Systems](https://www.g2.com/sellers/poweroffice-software-systems) - **Year Founded:** 2002 - **HQ Location:** Kingston, CA - **LinkedIn® Page:** http://www.linkedin.com/company/poweroffice-ca (1 employees on LinkedIn®) ### 17. [Quantibly](https://www.g2.com/products/quantibly/reviews) We’re on a mission to make impact actionable, sustainable, and scalable. Quantibly is the first SaaS platform to operationalize impact data collection and reporting. Our tech-enabled service supports every aspect of data collection to enable organizations to set standards and instantly measure their impact - all organized directly through our operations platform. Manage your compliance, finance, fundraising, services, partnerships, governance, and much more, in our secure, simple, affordable solution. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Quantibly?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind Quantibly?** - **Seller:** [Quantibly](https://www.g2.com/sellers/quantibly) - **Year Founded:** 2020 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/quantibly/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Quantibly's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Access (1 reviews) - User Interface (1 reviews) ### 18. [RaiserSharp](https://www.g2.com/products/raisersharp/reviews) RaiseSharp is a networked donor management software. Track the donors, volunteers, donations and pledges; send email and letter mail to the donors; create unlimited custom fields. **Who Is the Company Behind RaiserSharp?** - **Seller:** [RaiserSharp Solutions](https://www.g2.com/sellers/raisersharp-solutions) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 19. [Right Cause](https://www.g2.com/products/right-cause/reviews) Right Cause is a CRM suite built specifically for mission-driven organizations on Microsoft Cloud. It lets you automate day-to-day processes to foster donor relationships, track and manage fundraising activities, Grant Management, Program Delivery, Volunteer Management, reporting along with all the necessary features that are required to drive Donor Engagement. It provides the foundational infrastructure and functionality nonprofits need to drive digital transformation in a secure environment. **Who Is the Company Behind Right Cause?** - **Seller:** [Right Cause](https://www.g2.com/sellers/right-cause) - **Year Founded:** 2015 - **HQ Location:** Chicago, Illinois - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 20. [Scalanthropy](https://www.g2.com/products/scalanthropy/reviews) Scalanthropy is the only donor prospect and management platform built by nonprofit professionals. Our real-time donor intelligence and affordable, all-in-one platform give every nonprofit the tools to find the right donors to fund and grow their mission. **Who Is the Company Behind Scalanthropy?** - **Seller:** [Scalanthropy](https://www.g2.com/sellers/scalanthropy) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/scalanthropy/ (3 employees on LinkedIn®) ### 21. [SheepCRM](https://www.g2.com/products/sheepcrm/reviews) A people database for charities, SMEs and not-for-profits. **Who Is the Company Behind SheepCRM?** - **Seller:** [Croftsware](https://www.g2.com/sellers/croftsware) - **Year Founded:** 2010 - **HQ Location:** Witney, GB - **Twitter:** @croftsware (4 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/croftsware-ltd/ (1 employees on LinkedIn®) ### 22. [Slate by Technolutions](https://www.g2.com/products/slate-by-technolutions/reviews) Slate by Technolutions is the only CRM purpose-built for higher education to support the evolving needs of modern admissions/enrollment management, student success, and advancement through outreach, travel management, online applications, online reading, and more. Slate is trusted by a community of more than 1,600 colleges and universities. **Average Rating:** 4.4/5.0 **Total Reviews:** 73 **How Do G2 Users Rate Slate by Technolutions?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10) **Who Is the Company Behind Slate by Technolutions?** - **Seller:** [Technolutions](https://www.g2.com/sellers/technolutions) - **Year Founded:** 1994 - **HQ Location:** New Haven, CT - **Twitter:** @Technolutions (2,997 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2456889/ (69 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Higher Education, Education Management - **Company Size:** 43% Mid-Market, 34% Enterprise #### What Are Slate by Technolutions's Pros and Cons? **Pros:** - Integrations (1 reviews) ### 23. [Snowball](https://www.g2.com/products/snowball/reviews) Snowball is a fundraising solution designed to help nonprofits and faith-based organizations receive donations via text-to-give, event campaigns, donation pages, and silent auctions. Users can manage donor and donation details and generate performance reports. The solution is available as a free service with donor-funded tipping or as a paid subscription without tipping. Support is offered via email, phone and chat. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Snowball?** - **Seller:** [Swoop In Technologies](https://www.g2.com/sellers/swoop-in-technologies) - **Year Founded:** 2011 - **HQ Location:** Albuquerque, US - **LinkedIn® Page:** https://www.linkedin.com/company/snowballfundraising (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 24. [SupporterHub](https://www.g2.com/products/supporterhub/reviews) We have built a platform that is designed to eliminate the requirement for third-party plugins and add-ons for you to get up and going. All the features you need are native to our platform, and we even provide Platform Interconnects to allow you to use other platforms that compliment the way you work where needed. Our platform is open and comprehensive, allowing your team to focus more on fundraising, decreasing your operational costs and risk, while increasing the growth and retention of your supporters **Who Is the Company Behind SupporterHub?** - **Seller:** [SupporterHub](https://www.g2.com/sellers/supporterhub) - **Year Founded:** 2016 - **HQ Location:** Sydney, AU - **LinkedIn® Page:** https://www.linkedin.com/company/supporter-hub (12 employees on LinkedIn®) ### 25. [The Databank For Nonprofit Organizations](https://www.g2.com/products/the-databank-for-nonprofit-organizations/reviews) The Databank is a nonprofit CRM with solutions in donor management and fundraising **Average Rating:** 3.7/5.0 **Total Reviews:** 5 **How Do G2 Users Rate The Databank For Nonprofit Organizations?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind The Databank For Nonprofit Organizations?** - **Seller:** [The Databank](https://www.g2.com/sellers/the-databank) - **Year Founded:** 1998 - **HQ Location:** St. Paul, US - **Twitter:** @thedatabank (2,045 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2294012 (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Small-Business, 40% Mid-Market ## What Is Donor Management Software? [Nonprofit Software](https://www.g2.com/categories/nonprofit) ## What Software Categories Are Similar to Donor Management Software? - [Fundraising Software](https://www.g2.com/categories/fundraising) - [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) - [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) - [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research) - [Grant Management Software](https://www.g2.com/categories/grant-management) - [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit) - [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway) --- ## How Do You Choose the Right Donor Management Software? ### What You Should Know About Donor Management Software ### What is Donor Management Software? Donor management software is used by organizations to manage every aspect of a nonprofit’s relationship with its donors. Nonprofit organizations use donor management solutions to control all donor-related information and grow their donor bases. Organizations also use donor management software to accept donations and track those contributions. Donor management solutions provide an end-to-end option for nonprofits to oversee the entire donations process, from running donor campaigns and boosting engagement to actually accepting donations and analyzing donation-related data. These solutions are a vital piece of a nonprofit organization’s fundraising arsenal and provide the potential to improve the efficiency and efficacy of donor management teams. Key Benefits of Donor Management Software - Leverage current donor base to raise funds and hit goals - Strengthen donor and contact relationships by keeping in constant contact - Increase giving and new donations through email blasts, newsletters, and hub for donors - Track and target key donors with segmented analytics - Ensure the relevance of an outreach effort for respective recipients - Reduce costs by having automation within donor management ### Why Use Donor Management Software? Nonprofits use donor management software for many reasons. Primary objectives include increasing their reach, supporting fundraising efforts, engaging in online fundraising, managing donor information, soliciting donations, and accepting donations. Donor management solutions provide nonprofits with control over every aspect of the donation process and allow improved access and insight into the process. The robust features included in many donor management solutions make them attractive options for organizations looking for a single solution to take care of their entire donor process. **Donor communication —** Communicating with donors is vital for maintaining strong donor relationships. Donor management solutions provide a direct communication channel to donors, allowing nonprofits to send follow-up communication via email after receiving a donation. There are multiple communication channels through which users can maintain contact with donors. Certain solutions contain mass messaging features, which allow multiple points of access to donors via email and text messaging. While the majority of solutions in this category contain emailing features, some also allow users to send mass text messages. **Make informed decisions –** The control and insight that donor management software can lend to the donor management process help users make informed, strategic decisions. Instead of fumbling around with huge data sets that give little to no insight to those who aren’t extremely data-savvy, reporting features provide sensible and easily digestible representations of data. While detailed reporting and analytics features are not present in every donor management solution, they are found in a large number of tools. Users can leverage insights into trends and historical data toward more strategic and better-informed decision-making. **Manage donor information —** Donor management software functions somewhat like a [nonprofit constituent relationship management](https://www.g2.com/categories/nonprofit-crm) platform in that it allows nonprofits to organize donor information by providing donor profiles to complete. You can import existing contact data into your solution to easily access information such as donor addresses, contact information, giving history, and more. **Accept donations –** Nonprofit organizations utilize donor management solutions to accept multiple types of donations. Donations can potentially be made online, via text, through direct bank transactions, or with credit or debit cards. **Donor campaign management —** Running well-organized campaigns is vital to drumming up support and boosting donations. Donor management software contains campaign management tools to run campaigns and reporting tools to view the results of those campaigns. These campaigns primarily include email marketing, but may include social media marketing. Your organization can create specific donation pages for each campaign, giving each round of outreach a unique feel. **Donor retention —** Nonprofits use donor management software to help with donor retention. Organizations can use these solutions to launch and run campaigns designed to engage donors and ideally gather more pledges. Creating more touchpoints between your organization and your donor base is key to ensuring your donors stay loyal and continually giving to your organization. For example, a one-time donor may forget about your organization and the work you do. Repeat messaging can get your name in front of that donor and make it more likely that they donate again instead lapsing. **Re-engage with lapsed donors –** A key feature of donor management software is donor targeting. Nonprofits can use this feature to quickly sort their contacts by demographic, most recent donors, time of last contact, and more. Teams can utilize the built-in communication tools to send targeted messaging to certain groups, prompting them to donate again or engage with your organization in some other way. Marketing automation, reporting, built-in communication tools, and analytics features all contribute to the end goal of donor engagement and re-engagement. **Data management —** Donor management software gathers vast amounts of data on your donors and their contributions. Users can structure the data in useful ways and gain insights that would typically not be immediately obvious with these solutions. Donation teams can generate custom reports and analyze them to gain more clarity into where resources need to be directed. ### Who Uses Donor Management Software? Nonprofit organizations are the users of donor management software, as a large portion of nonprofit funding comes via donations. Since donations are such an important source of funding for nonprofits, managing donors and donor activity properly is immensely important. For example, your nonprofit has lofty fundraising goals set by your board and strict deadlines to meet. Donor management software can improve your reach, track your team’s activities, and boost your chances of reaching those goals. ### Donor Management Software Features Donor management solutions may include, but are not limited to, the following features: **Dashboards –** Many donor management solutions contain dashboard features, which present the user with an easily understandable interface for interacting with the software. The dashboard provides real-time access to all of your information, from donor information to fundraising activity. **Reporting –** Certain donor management software offers a reporting feature, which can generate detailed activity reports. Organizations can use these reports to shape donor strategy going forward. You can create a report that pulls donation numbers week by week from the past three years, notice that donations are usually down during a certain week, and then use that information to boost outreach during that period. **Marketing automation –** Marketing automation saves time and has the ability to make your organization more efficient by eliminating mistakes in the marketing process. You may utilize a separate [marketing automation software](https://www.g2.com/categories/marketing-automation), but some robust donor management tools provide access to marketing automation features directly within the application. One can use these features to set up automated thank-you email responses or to gently nudge your donor base when they haven’t contributed in a while. Automating these processes means that you free up time to focus on more value-adding tasks, such as strategy. **Email distribution –** Email distribution and mail-merge (the automatic addition of email addresses and personalized emails to expedite the process of sending out tons of marketing material at once) are two features included in the majority of donor management solutions. These allow users to send donor-related emails directly from the application. **Messaging templates –** Some donor management solutions may contain email templates so users can easily craft and send acknowledgment emails. These solutions may also contain direct mail templates to help craft and send direct mail messages within the donor management application. **Data integration –** Integrating existing data sets, primarily in the form of donor information and past donation history, is important to ensuring a smooth transition to a new donor management system. With quality data integration built in to your new solution, users can be sure that the information they will be relying on is accurate. **Mobile-optimized: –** Mobility is increasingly important for software of all types, and donor management is no exception. Software vendors in this category are offering mobile-ready solutions to make accepting donations easier. Certain software offers text-to-give options, through which donors can make donations via text. Removing barriers makes it easier to solicit more donations. **Task management –** Donation management at larger nonprofits may require an entire team of employees. These solutions may include task management tools, which schedule and assign tasks to individuals on the team and monitor the status of these tasks. Nonprofits often have fundraising goals and donation deadlines to stick to, so having a tool to organize the team can play a huge role in meeting those deadlines and hitting those goals. **Mass messaging –** Donor management software may offer mass text messaging features, allowing organizations to reach out directly to their donor base. The combination of mass messaging features and text-to-give functionalities creates an additional line of communication and an additional donation channel. **Donation pages –** Some solutions can create custom donor campaign pages to accompany targeted outreach. These pages streamline the donation process and track activity on the page more closely. **Real-time activity monitor —** Using a real-time activity monitor, users can keep track of all donor activity as it occurs. This ensures that your nonprofit is up to date with all donor activity. Changes can be monitored and trigger immediate action to alleviate any issues and ensure a smoothly run donor management process. #### Additional Donor Management Features **Prospect research database –** **Dashboards –** Donor management tools may provide access to a prospect database so you can carry out prospect research more easily. Prospect research is vital to increasing your number of donors, raising additional funds, and hitting donation goals. There is dedicated [donor prospect research software](https://www.g2.com/categories/donor-prospect-research), but having those tools within a donor management solution streamlines the entire process. With this feature, users can research potential donors and carry out marketing and outreach tasks all within the same tool. **Custom reporting –** Many donor management solutions offer reporting features, but some can create custom report filters so that you can get exactly the data you want in the format best suited to the task. You may be able to automate the reporting process as well, ensuring that you have weekly, auto-generated, custom reports on all of the information that your organization deems vital. **Dashboards –** Some software in this category may contain the ability to create online forms. These may include sign-up forms, forms to track donor information changes, and more. Creating forms and distributing forms easily streamlines and standardizes the information collection process, which frees you up to focus on creative tasks ### Trends Related to Donor Management Software Donor management software is constantly changing and evolving to meet the needs of nonprofit organizations. There are a few trends in the donor management software industry that have shown staying power and will likely continue to be a vital part of the industry’s development. Solutions in this category are growing increasingly robust, adding features that provide further functionality for users. One of these trends is mobile optimization. This doesn’t just include optimizing the application portal for mobile, but also includes providing text-to-give options for donors and mass messaging features for organizations. That’s not to say that mobile website and email optimization is not important. It certainly is, particularly as an increasing proportion of donations are made on mobile devices. More donor management software vendors are providing these features in addition to mobile applications so that teams can stay on top of the donor management process from anywhere. The increased mobility has particular utility for staff on the ground at a fundraising event, who can use it to access profiles and solicit donations at the event. Another trend in the industry is the inclusion of marketing automation features. Automating marketing tasks saves teams time and effort that would otherwise be spent on repetitive tasks. From sending reminders to donors who have not donated in a long time to providing more opportunities for donors to engage with your organization, marketing automation features are increasingly included in robust donor management solutions. ### Software and Services Related to Donor Management Software Donor management software is closely related to [fundraising](https://www.g2.com/categories/fundraising), [nonprofit accounting](https://www.g2.com/categories/nonprofit-accounting),[donor prospect research](https://www.g2.com/categories/donor-prospect-research), and [nonprofit gateway software](https://www.g2.com/categories/nonprofit-payment-gateway). Many donor management applications provide features similar to those found in [fundraising](https://www.g2.com/categories/fundraising), [nonprofit CRM](https://www.g2.com/categories/nonprofit-crm), prospect research, and [marketing automation software](https://www.g2.com/categories/marketing-automation). Donor management software may integrate with [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting) and import contact data from your CRM tool.