User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- SAP Emarsys is a tool used for retrieving customer information, tracking order confirmation emails, and aiding in customer communication.
- Reviewers like the reliability and accuracy of SAP Emarsys, its automation features, and its ability to improve customer experience by ensuring effective handling of order confirmation emails.
- Reviewers experienced difficulties in viewing previews of emails older than six months or a year, and found the setup phase challenging, particularly mastering the background integrations and data flows.
