User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- CallRail is a call tracking and analytics platform that allows businesses to track and manage calls, form submissions, and text messages, and provides AI-powered features for lead qualification and conversation insights.
- Users frequently mention the ease of setup, the intuitive user interface, the detailed filtering options for calls, the seamless integration with Google Ads and Google Business profiles, and the valuable insights provided by the platform's AI features.
- Reviewers mentioned issues with the initial setup process, the lack of integration with certain CRM systems, the inability to record outbound calls, and the occasional difficulty in navigating the reporting dashboard.
