Openprise Reviews

They are best in automating many processes like upload, de-dup and enrichment and happy to work with them on a couple of projects. Give your visualisation or idea to them and they will make your life easy! I would definitely recommend to another team to make their life easy. The team is very cooperative and always ready to help in odd hours.

Few Example: We have saved our team manual work by new list upload method, a duplicate management process, tagging exercise. The support team is attentive, proactive, and they tackle every challenge with a can-do attitude.

The Openprise team is highly knowledgeable and they have Key Account Manager, you're more than likely to work closely with many other people on their team. Even, Ed (Company CEO) takes on next level when we face any issue and help us to get it done at earliest!

Best part, simultaneously multiple projects are running and helped us to make our life easy!

The detailed pipeline is good to have but we have full trust in our team to make more interactive UI.

Also, they would make changes for us according to our need and make life easy.

Its one of the fine as far till now to automate data management processes and user-friendly too!

The team is just awesome, who can come up anytime to help you.

List Upload, Enrichment, De-dup, Lead Status Cycle, Tagging Lead/ contact Object Persona

Openprise is an essential partner for the Nutanix Marketing Operations team. We trust Openprise to perform our most crucial and sensitive data management processes. Thanks to their willingness to think outside the box and the realm of perceived possibility, our data is cleaner than ever and our processes are tightly automated. Since working with Openprise, we have saved our team countless hours of manual work by fine-tuning a new list upload method, a duplicate management process, ongoing tagging exercises, and more. The support team is attentive, proactive, and they tackle every challenge with a can-do attitude.

I am very pleased with Openprise, but I think that the platform UI is intuitive or user friendly. I rely heavily on our support team to help us navigate the system, and often they make changes for us rather than us making them ourselves.

A few examples of how we use Openprise:

- Tagging Lead/Contact Persona, Job Role, etc: we leverage Openprise to tag our leads and contacts with additional details that we use to determine lead/contact quality for sales.

- List Upload Process: Openprise hosts our custom list upload process that saves our team time previously spent formatting lists and manually enriching data.

- Duplicate Management: Openprise takes our merge criteria and applies it to our SFDC instance daily. We've seen a dramatic decrease of duplicates in our system.

Openprise really packs a punch in terms of number of features but the real value is the way they are able to come up with new and creative ways to solve problems using the existing feature set. So you're not having to wait months for a solution while their product team gets it on the roadmap and for engineering to build it.

Everyone on the Openprise team is highly knowledgeable and though you're likely to be partnered with an exceptional account manager, you're more than likely to work closely with many other people on their team. It's not uncommon for even the CEO to jump in and provide hands on support.

This software can do everything for you and whatever it can't, Openprise is up to the challenge.

Like most software tools, there's a learning curve to using Openprise and some time will be required to learn the system completely. For those who can't put in the time, their Data Mechanic package is highly recommended.

We've normalized countless fields, merged and deduped our leads, contacts and accounts, and created an automated list import process that's reduced our man hours from 30 to 5 a week.

Working with Openprise has been nothing short of amazing. I can't think of any one thing I like best, because everything they have brought to the table, offer, and solve for has been world-class and improved our data normalization, enrichment, and aggregation 10 fold. They even created a custom solution for a request we put in within days. Not weeks. Not months. DAYS. Their hands on support for you and your team while learning and building is unmatched compared to any other company in our tech stack.

Again, there is not a single component of working with Openprise that I can say I dislike. Literally no complaints whatsoever.

N/A

We have made leaps and bounds in normalizing, enriching, and aggregating our data, as mentioned before, and with that, been able to better target audiences and optimize our campaigns for increased performance, for one.

Openprise offers powerful data ETL and manipulation at-scale without having to write a single line of code.

The platform is a little immature in terms of data sources and connectivity they support. Amazon S3, for example, is not supported. Connecting through SSH tunnels is also not supported yet.

- Salesforce de-duplication & cleanup.

- Lead import and campaign assignment: we've built automated ingestion that sanitizes, normalizes, appends, and de-duplicates leads against SFDC leads, contacts, and accounts before evaluating rules of engagement and assigning to the appropriate campaign. This has allowed us to move away from DemandTools to a cloud-base solution that is more robust and accurate.

- Opportunity analysis

- Automated enrichment and normalization: any lead, contact, or account created manually is appended with relevant information across a number of proprietary data sets.

The product has so many potential use cases, I'm constantly thinking of new ways to use their platform. This flexibility along with the amazing support makes them one of my favorite vendors to work with.

Their actual product interface could be more user friendly. Right now my team of marketing operations professionals can navigate and understand the tool but I can see some less technical people getting confused.

If you have data issues, complex CRM, or don't have an in-house data maintenance team, give them a shot. Their support is truly world class and can find a solution for you.

Normalization of data, enrichment of data, list uploads, data aggregation...so many benefits. Love their new API factory product and building out even more use cases with that (mainly for our web forms).

First and foremost, the knowledge the Openprise team has is amazing and their support is very efficient. Furthermore, they are very collaborative when it comes finding a solution that works for us. Every time our team has reached out to OP with a new task/project they were able to deliver.

I honestly do not have any dislikes about Openprise. Any issues or road blocks were handled by the support team. The support and knowledge of the team is top notch!

If you are facing a lot of manual data cleaning I would highly recommend taking a look at Openprise.

We have had a lot of issues standardizing lead information such as phone numbers and states. Openprise's Data Cleanse process has improved our lead routing tremendously. We also like to use them to enrich our leads with Theater, Region and sub regions by using matched lead to accounts function. We can now route leads based of lead region/subregion with confidence instead of having to list out all the geo information in our lead routing logic.

- ability to fill in data gaps with our own data and public data sources (ex. inferring metro area based on zip code)

- ability to create complex segmentations using familiar tools (ex. uploading sales region mapping into a Google Sheet)

- ability to join multiple data sources together into a single repository to visualize and analyze using a data visualization tool (ex. joining Marketo activity data and Lead/contact data across SFDC objects)

- logical and sequence-based interface (if you're familiar with vlookups, Openprise business logic will be a breeze)

- knowledgable CSM and professional services team that really gets to know your data, your business, and help solve key business/data challenges

- learning curve when using the platform (but they have great CSMs who will walk you through everything, and I happen to like learning new technologies)

Sometimes the solution for messy data is to get to the root cause of the issue and tackle the problem at the data field level rather than layering custom groupings and logic on top of it. Openprise helps you do that in the most simple and accurate way possible. The data enrichment, cleansing, standardization, and segmentation that Openprise provides can only improve the way you use other segmentation and personalization tools.

Increase in database quality from using our own data to fill in gaps (based on decrease in missing data, increase in use of standard values, and ability to segment)

Increase in email list size for regional event email sends (based on address data)

Ease of use, direct integration with Salesforce and Marketo, how it's turned large data processing tasks that would take Marketo forever to do complete and slow the system down super easy to deploy and manage.

I don't have a complaint at all, actually.

We needed easy ways to segment and standardize our data. We've solved for things like tagging specific customer segments in our database to make lead routing easier, adding the metro area to all record entries to improve geo targetting for campaigns, and standardizing state, country codes and phone numbers - real important since we use auto-dialing software.

The platform is super versatile, allowing you to clean, dedupe, standardize, and visualize your data quickly and easily. They’ve changed the game for data management. And their customer success team is great - they really invested in helping us get properly set up to ensure we were getting the most out of the platform.

There is a slight learning curve for the platform (as with most softwares) but our account manager did an excellent job at training and enabling us.

We use Openprise to aggregate, standardize, clean, dedupe, and even visualize our data. It sounds like a lot to get out of one platform, but it's true. Openprise has helped us improve our data cleanliness and usability, which improves targeting and segmentation for all our campaigns. The business benefits from a tool like this are numerous.

They are best in Automation like list upload, List enrichment, Dedupe, tagging Lead/Contact Persona, Job Role, Job Function, theater, region, Matching Lead and Account names, Updating valid Phone numbers format as per country, Standard country, State and Cleaning company names, cleaning of Email and domains and many more...

The Openprise team is highly knowledgeable, Friendly and most active for any support.

They have to improve the process speed and matching criteria of names Also, they would make changes for us according to our need and make life easy.

If you are facing a lot of manual data cleaning, I would highly recommend taking a look at Openprise.

one of the best automation tool.

List upload

List Enrichment

Normalization of data

Append Theater, Region and subregion

Clean up the country, Email and many more...

User-friendly, Analysing bigger project into small batches & validating at each & every step.

Some of the best platform to work on multiple jobs, such as dedupe, List cleansing, List enrichment, Attribution, Account matching, etc

Openprise doesn't have write/edit access for google spreadsheet. Has limitations with lookup values, Sometimes time-consuming is more.

Yes, I would recommend any organizations to use the Openprise platform.

List upload, Data mining, Enhancing the quality of data from 3rd party database enrichment.

You automate the manual process via Openprise Platform & can look for the other task & operations.

Marketing data is different from the rest of the data that a company has to manage. Data can be purchased, rented, gathered online, etc. Openprise understands these challenges and solves these issues. Free data sources are available within the platform, you can upload your unique data values to the platform and, when I worked with Openprise, they even contacted my data vendors to bring them into the platform for me. There is also discounted data purchases through the platform. So powerful.

I don't have much to dislike about this platform. I was one of the early adopters of the platform so we had some pain points around the new Dynamics 365 connector that was being built, but the connector is stable now and not an issue.

Openprise gives the marketing team the ability to dedupe, purchase and manage their data, which has given them the ability to segment and personalize content very effectively.

Openprise has outstanding data management capabilities, ranging from automatically populating fields in account records, to merging disparate account records just from assigning certain criteria in a general data pull. Our Customer Success Manager, Leigh Ann Gilson, is a super star- she is professional, productive, and engaged in many projects throughout our org and delivers service with a smile. Even Ed King, the CEO of Openprise, is not afraid of getting his hands dirty and has provided personal service to us when he needed to! Openprise is a great tool for automating SFDC processes that

There is a learning curve to working with the product and becoming proficient with it. This is exacerbated by the excellent service Openprise provides: Leigh Ann has been so helpful and productive with our needs for the product that I have not had any reason to become more well-versed!

Openprise is assisting our Sales Ops team with territory tagging, account de-duping, general standardization of addresses, phone numbers, State and Country names, and the like. The end result is that Nutanix's information is largely standardized across its SFDC and our productivity is much greater across the business when we don't have to type in every permutation of a state or province name.

Openprise helps us keep our data clean without our team having to monitor it every day. Their support has also been one of the best. They are always willing to help and even QA our work.

There are a lot of steps to create one job which can be confusing. Having more training tools available would be very helpful.

Openprise is your best resource when it comes to using the tool effectively. There is not a lot of training material online, but the team is always willing to help. Lovey has been helping us since day one and we couldn't ask for more!

We use OP to normalize our data and append missing data to our leads.

1) The people - approachable, knowledgeable, always willing to help

2) Single platform to aggregate data that is scalable

Not really a dislike, but with they had more offering of services - in particular performing analytics. Given our growth rate, we are often short handed on people who can analyze the data and draw insights.

We are a midsize company trying to grow 2x in the next 5 years. This is a big challenge and we realized as a business we can’t get there without being a first-rate organization at leveraging data. We have partnered with Openprise to do just that.

Openprise is helping us to deploy a next-generation agile data orchestration platform so we can aggregate our point-of-sales data, operational data, forecast data, product review data, and more, all in one agile platform. Most importantly, this is a platform our operations team can use with minimal technical help and without the need to write a single line of code, so we can keep pace with all the changes of our growing company.

This is a SaaS service, so we don’t have to think about architecting a scalable platform ourselves. With this data platform we are able to bring all these disparate data together from our retail, channel, and logistic partners. The platform aggregates, cleans, standardizes, and enrich all these different data. Having this high quality data at our fingertips means our team can perform deep analysis to better understand how our business and operation with confidence. Openprise is an essential part of our data infrastructure that is enabling our company to meet our growth target.

Beyond having an easy-to-use and scalable product, what’s even better is Openprise’s customer success team. They are responsive and always ready to help. Openprise is more than just a software vendor to us, but a great technology partner!

- Features. I have used Openprise for the past 3 years and the feature set has increased dramatically since then - new integrations, connectors, data sources etc.

- Support. The team knows the product and space. They are capable of designing a solution that addresses any need

- Communication style. The team is very much open to feedback as well as any other product related communications. Being marketing operations focused, they are willing to explore anything that will help current/future customers

As with any relatively young company, there are growing pains. We have gone through periods where reliability suffered a bit, however, most of the issues have been addressed since then.

Talk to the team. If you are even considering the tool, they will most likely be able to provide a solution for you.

Openprise was an ETL tool for us. In a nutshell, it allowed us to take data from various sources, process it and deliver an output. There are many applications of this process - it could be list load processing, scoring, data enrichment etc. The tool allowed us to reduce dependency on IT and move a lot of relatively technical operations back to marketing.

The speed at which you can automate, execute new processes and the excellent support they provide.

User interface design (just takes a little more time for new users)

Great value for any Marketing and/or Sales Ops team irrespective of the size of the company.

SaaS workflows using API factory, Deduplication, Data Normalization, Data Integration and much more

Key benefit is the amount of time (a lot) we saved by automating our manual processes.

I love how Openprise allows me to keep data clean and updated, without the use of human beings. People go on vacations, quit, miss deadlines, etc... Openprise doesn't. Additionally, Openprise can help you route leads, set up territories, and more. anything that can be built on logic, Operprise can do it.

Nothing to dislike about openprise. I really can't think of anything.

clean data, standardized fields, business process automations, sales territories

The Openprise team have been great partners in our data automation endeavors. They first and foremost listen and understand your business problems and work with you to solve them.

Nothing I dislike - great platform and great people.

- Garbage in and garbage out: they help standardize our data so that it can be effectively used in analysis.

That openprise has a lot of tables (country, job function, etc) that can be used to standardize values and they do not need to be updated manually.

The platform has so many functionalities, but it's not very intuitive and no training is available

Standardization and list cleanup is definitely what I am using openprise for. It saves a lot of time instead of doing it manually. We also tag contacts with certain values depending on business need and Openprise makes this process easier instead of using other solutions.

Extremely convenient to normalize and keep our databases clean of duplicates or useless records. Does not require developers or data scientist. Can be set-up by data driven people, and run by virtually anyone able to press on a button.

Nothing so far. Support is extremely efficient.

Data cleansing and maintenance

Saves a lot of times and ensures data quality for our sales team.

By using Openprise, we are able to manipulate data on lead records in salesforcecom - allowing us to increase data accuracy, improve lead routing, and increase the effectiveness of our sales team. Openprise service is the best - they answer all questions promptly and accurately and offer suggestions to help improve our deployment.

It is complex to administer. We have signed up for a data mechanic from Openprise to assist us, and they have been incredibly responsive.

Ensure you have adequate technical resources to manage this tool.

Lead routing and lead/data enrichment

Flexibility - Openprise allows you to clean and append your data, the way that works best for you.

Some of the system names can be confusing, but nothing you can't overcome.

We clean our data and append it before shooting it into marketo, so we can control our data cleanliness.