1) The people - approachable, knowledgeable, always willing to help
2) Single platform to aggregate data that is scalable
Not really a dislike, but with they had more offering of services - in particular performing analytics. Given our growth rate, we are often short handed on people who can analyze the data and draw insights.
We are a midsize company trying to grow 2x in the next 5 years. This is a big challenge and we realized as a business we can’t get there without being a first-rate organization at leveraging data. We have partnered with Openprise to do just that.
Openprise is helping us to deploy a next-generation agile data orchestration platform so we can aggregate our point-of-sales data, operational data, forecast data, product review data, and more, all in one agile platform. Most importantly, this is a platform our operations team can use with minimal technical help and without the need to write a single line of code, so we can keep pace with all the changes of our growing company.
This is a SaaS service, so we don’t have to think about architecting a scalable platform ourselves. With this data platform we are able to bring all these disparate data together from our retail, channel, and logistic partners. The platform aggregates, cleans, standardizes, and enrich all these different data. Having this high quality data at our fingertips means our team can perform deep analysis to better understand how our business and operation with confidence. Openprise is an essential part of our data infrastructure that is enabling our company to meet our growth target.
Beyond having an easy-to-use and scalable product, what’s even better is Openprise’s customer success team. They are responsive and always ready to help. Openprise is more than just a software vendor to us, but a great technology partner!