KnowledgeBase helps you to manage your knowledge base, provide customer self-service and shift your support into a higher gear. KnowledgeBase is designed to help you organize, add and edit information and share it with both your team and your customers. With all the answers to hand, your agents can deliver solutions even faster. An external help center empowers customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free
Feedbucket is an easy to use website feedback and bug reporting tool. Get a more effective feedback and bug reporting process for all web development and design projects. Using the Feedbucket tool a user can send annotated screenshots and screens recordings directly on the website they are reviewing. This is done without any installation needed on the client side. All feedback is collected in the Feedbucket interface as well as sent directly to any project management tool the user is working in
We connect the world's best teams to work together from anywhere — all-in-one place. Docs, projects, chat, meet, sheets and customers.
SUPSIS Live Support Thanks to Supsis live support system, you can respond to requests from all communication channels in a single application and provide online support to your visitors. Supsis provides live support communication between you and your website visitors by adding a chat bubble to your website. Features Video Call , Audio Call , Screen Sharing You can provide full and on-site support to your customers, not only by texting, but also by video calling, voice calling or screen sharing
Gradient Labs is a London-based AI startup founded in 2023, specializing in developing autonomous AI agents designed to automate manual, repetitive tasks, particularly in customer support operations. Their flagship product is an AI agent capable of resolving up to 80% of customer queries, including those requiring actions and access to account data, thereby enabling companies to scale customer experience operations with minimal human intervention.
Intelligent Engagement Platform helps brands achieve data-driven customer centricity and digital transformation. Our AI-powered Customer Data Platform (CDP) & Digital Transformation services and solutions enable our clients to deliver, connected and timely customer experiences.
Antsomi CDP 365 unifies your first-party data, making the single customer view the center of all your customer lifecycle and driving the performance of your marketing and sales programs.
Pluno is the only AI support agent built for complex, messy tickets, not just FAQs. It automates the kind of support work that normally breaks AI, with teams reaching up to 70% automated resolution. Instead of relying on static knowledge bases or rigid SOPs, Pluno learn directly from your past tickets and resolutions, so it understands how your team actually solves problems in the real world. That means it stays accurate as your product, policies, and edge cases evolve, without constant retrai
Quidget is an AI-powered chat solution designed to automate a significant portion of Tier-1 customer support. It works by scanning your existing data and knowledge base to provide instant and precise responses to customer queries. Quidget can be set up and deployed on your website within minutes, requiring no coding experience. This tool enables businesses to automate routine inquiries, allowing customer support teams to concentrate on more complex issues. On average, this can save support agen
Entrust Identity as a Service is a cloud-based identity and access management (IAM) solution with multi-factor authentication (MFA), credential-based passwordless access, and single sign-on (SSO) capabilities. With Entrust Identity as a Service, you can quickly and easily provision authentication to new applications and streamline identity management across your hybrid environment from one platform. Incorporate a zero-trust architecture with our industry-proven, time-tested intelligent identity
GlobalCollect is a payment service provider of local e-payment solutions for international customer-not-present business types.
Shared Inbox by Canary is a powerful platform designed to improve team collaboration by combining an AI-driven chatbot with a shared inbox. It allows your team to manage multiple email accounts all in one place, eliminating the need to switch between different apps.
KMS Lighthouse provides you with a state-of-the-art knowledge solution, where enterprise knowledge and customer experience are the heart of the business. Your customers or your agents can access consistent and accurate information at the click of a button, in mere seconds.
A customer advocacy and engagement solution for customer-focused brands, designed to easily discover and manage your product's superfans.
We provide your end users with a self-service automation platform that seamlessly integrates into your business processes to deliver exceptional customer experiences. With our growing list of APIs, Pypestream boasts the highest number of integrations in the industry.
Increase your direct bookings today with a customer-oriented approach
Agile Sales Company GmbH is a Munich-based firm specializing in innovative sales solutions designed to enhance business performance across various industries. Their comprehensive services include sales consulting, training programs, and digital sales tools, all tailored to optimize sales processes and increase efficiency. By employing agile methodologies, they enable businesses to swiftly adapt to market changes, ensuring a customer-centric approach that prioritizes client needs. Their expertise