Introducing G2.ai, the future of software buying.Try now
Front
Sponsored
Front
Visit Website
Product Avatar Image
Pypestream

By Pypestream

4.0 out of 5 stars
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with Pypestream?

Front
Sponsored
Front
Visit Website
It's been two months since this profile received a new review
Leave a Review

Pypestream Reviews & Product Details

Profile Status

This profile is currently managed by Pypestream but has limited features.

Are you part of the Pypestream team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pypestream Media

Pypestream Demo - App-like and captivating interface encourages repeat customer engagement
Fully customized branding helps you stand apart from the competition.
Pypestream Demo - Embedded conversational cards
Our API connector allows deep and functional integrations into a variety of back-end systems. The results can be displayed in graphical cards that enhance the user experience.
Pypestream Demo - Pypestream customer: Braun
Braun has seen 2X more purchases using Pypestream over other existing channels.
Pypestream Demo - Pypestream customer: TriWest for the VA and veterans
TriWest's Pypestream solution has resulted in 91.5% fully automated interactions engagement.
Product Avatar Image

Have you used Pypestream before?

Answer a few questions to help the Pypestream community

Pypestream Reviews (3)

Reviews

Pypestream Reviews (3)

4.0
3 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
RM
Agile Coach
Information Technology and Services
Mid-Market (51-1000 emp.)
"Relieving our agents of less complicated problems"
What do you like best about Pypestream?

Pypestream’s microapps library was helpful inasmuch as it gave me templates for building simple chatbots for the customer care. For basic issues such as order status and basic appointments, they managed them. Review collected by and hosted on G2.com.

What do you dislike about Pypestream?

It was relatively difficult to manage the conversation flows outside of the microapps. The platform felt somewhat constrained in its ability to offer hierarchical trees and flowchart branching scenarios. Review collected by and hosted on G2.com.

JL
Chief Sales Officer (CSO)
Construction
Mid-Market (51-1000 emp.)
"Ability to use NLU"
What do you like best about Pypestream?

The user warmth provided by Pypestream made it simple to create essential chatbots. It enabled me to design and build some of the first designs and test them out with a range of people in a short time. Review collected by and hosted on G2.com.

What do you dislike about Pypestream?

Pypestream had its limitations when introducing multiple flows in the conversation. I needed to design a conversation in which the chatbot asks follow-up questions based on the user’s response, but this opportunity was not available in the platform. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Customer Service Messaging Tool"
What do you like best about Pypestream?

I had personally used Pypestream software for my small business. In my business, I created a simple eCommerce website where customers buying a product and recommend products other as well. So I have a very small team and a limited amount of budget. I need a customer support employee for handling the customer complaint but I am not in a position to hire someone. Then someone from my development recommends tools for the customer support purpose. It is very easy to use and also very easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Pypestream?

By using this tool, I have resolved many business-related points of issues. The tool is perfect for messaging purposes. But, it needs some lit of manner changes in the user interface. With the help of this enhancement, the tool work more efficiently. Review collected by and hosted on G2.com.

There are not enough reviews of Pypestream for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Fin by Intercom Logo
Fin by Intercom
4.5
(3,660)
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
2
FreshChat Logo
FreshChat
4.4
(487)
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
3
Zendesk for Customer Service Logo
Zendesk for Customer Service
4.3
(6,647)
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
4
Helpshift Logo
Helpshift
4.3
(381)
Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.
5
Tidio Logo
Tidio
4.7
(1,848)
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
6
Plivo Logo
Plivo
4.5
(747)
Global SMS & Voice calls for businesses of all sizes
7
Sobot Omnichannel Suite Logo
Sobot Omnichannel Suite
4.8
(405)
Sobot offers contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing, and WhatsApp Business API. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.
8
Birdeye Logo
Birdeye
4.7
(3,594)
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
9
Genesys Cloud CX Logo
Genesys Cloud CX
4.4
(1,480)
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
10
Drift Logo
Drift
4.4
(1,254)
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
Show More
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.