--- title: Feedbucket Reviews meta_title: 'Feedbucket Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Feedbucket works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 3 scale: '5' date_modified: '2026-09-28' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Feedbucket Reviews **Vendor:** Feedbucket **Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service) **Average Rating:** 4.2/5.0 **Total Reviews:** 3 ## About Feedbucket Feedbucket is a website feedback tool for agencies to collect feedback during website reviews. Clients submit feedback on the website, and your team manages it in your project management tool. A key feature of Feedbucket is our 2-way integration with project management tools. We know most agencies already use PM tools, so that's where you should handle website feedback: - New feedback becomes tasks in your specified project - Comments sync directly to the task - When feedback is resolved on the website, tasks close automatically - If you close the task in your PM tool, it resolves the feedback and notifies your client - Send follow-up comments from inside your PM tool So, if you are a web agency building websites for clients and already use a project management tool, Feedbucket is built for you! Try Feedbucket today with our 14-day free trial. ## Feedbucket Reviews ### 1. Great Product, Disappointing Billing and Cancellation Handling **Rating:** 2.5/5.0 stars **Reviewed by:** Venkatesh K. | Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 31, 2026 **What do you like best about Feedbucket?** Feedbucket is a genuinely useful and well-designed product. It makes collecting visual feedback from clients and stakeholders much easier than going back and forth over email. Being able to leave feedback directly against a website helps provide context and makes it much clearer what needs to be changed. The interface is straightforward and the product itself worked well for what I needed. **What do you dislike about Feedbucket?** My main issue with Feedbucket is not the product itself, but the way my cancellation and final payment were handled. I cancelled my subscription a few days after the billing cycle had started. The original renewal payment had failed because the card on file had been cancelled by my bank following an unrelated fraudulent transaction. Feedbucket later successfully charged the replacement card issued by my bank, despite me never having provided those new card details directly to Feedbucket. I accept that technically my cancellation occurred after the renewal date. However, there was clear evidence that I had not used Feedbucket during the renewed period, so I contacted them and asked whether they could refund the payment. They refused, with one of the reasons given being the cost they would incur through Stripe in processing the refund. I found this particularly disappointing. Even if Feedbucket would lose the original Stripe processing fee, I would have been perfectly happy for them to deduct that cost and refund me the balance. Instead, they chose to retain the entire subscription payment for a period in which I had not used the service. Feedbucket itself is a good product, which makes this experience even more disappointing. My negative experience is specifically with their approach to billing, cancellations and customer service rather than the functionality of the software. **What problems is Feedbucket solving and how is that benefiting you?** Feedbucket solves the problem of collecting clear, contextual feedback from clients when reviewing websites. Instead of clients sending screenshots, lengthy emails or vague descriptions of what they want changed, they can leave feedback directly on the relevant part of the website. This reduces back-and-forth communication, makes feedback easier to understand and helps us complete website revisions more efficiently. ### 2. Efficient Feedback Management when launching a new site **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel N. | Product Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 16, 2025 **What do you like best about Feedbucket?** Installation was quick and straightforward. I find it extremely convenient to be able to go through all feedback items and receive a summary or digest, rather than being overwhelmed by individual email notifications. **What do you dislike about Feedbucket?** There isn't a Chrome extension available for users to submit their own feedback to us. **What problems is Feedbucket solving and how is that benefiting you?** This tool allows you to collect and provide feedback directly on the site, eliminating the need to send emails or screenshots. It also lets you manage and resolve feedback efficiently from a clear dashboard. ### 3. Makes it super easy to give website feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** April 22, 2025 **What do you like best about Feedbucket?** 1- Easy to use 2- No sign-in needed 3- Saves time **What do you dislike about Feedbucket?** Could use more branding options, would be nice to have more options to match it with our branding. **What problems is Feedbucket solving and how is that benefiting you?** Feedbucket makes it really easy to leave comments on websites. You just click and type—no emails, no screenshots. It saves a lot of time and keeps things clear. - [View Feedbucket pricing details and edition comparison](https://www.g2.com/products/feedbucket/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-04+15%3A11%3A30+-0500&secure%5Bsession_id%5D=0d07f963-66ac-4514-b032-07fc9165faba&secure%5Btoken%5D=79e20f60b0290c2f7eb77f6132c60a4228f3e4e5990d6db3e89641f683a07dec&format=llm_user) ## Feedbucket Features **Additional Functionality** - CRM - Data Import/Export - Alerts/Notifications - Calendar Management - Third-Party Integrations - Sales Pipeline Management - Collaboration Tools - Activity Dashboard - Reporting/Analytics - Lead Scoring - Task Management - Document Management - Calendar/Reminder System - Lead Qualification - Client Management - Customer Database - Territory Management - Commenting/Notes - Access Controls/Permissions - Mobile Access - Email Management - Lead Management - Event Triggered Actions - Interaction Tracking - Segmentation - AI Copilot - Generative AI - Data Visualization - Appointment Scheduling - Lead Generation - Feedback Management - NPS Survey Structure - Search/Filter - Visual Analytics - CSAT Survey Structure - Engagement Tracking - SMS Messaging - Sentiment Analysis - Customizable Templates - CES Survey Structure - AI/Machine Learning - Survey/Poll Management - Customer Experience Management - Chat/Messaging - Customizable Forms - Customer Journey Mapping - Trend Analysis - Complaint Monitoring - Widgets - Customer Segmentation - Social Media Integration - Multi-Channel Communication - Performance Metrics - Workflow Automation ## Top Feedbucket Alternatives - [MightyCall](https://www.g2.com/products/mightycall/reviews) - 4.4/5.0 (344 reviews) - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) - 4.8/5.0 (85 reviews) - [Caller ID Reputation](https://www.g2.com/products/caller-id-reputation/reviews) - 4.7/5.0 (42 reviews)