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KMS Lighthouse

By KMS Lighthouse

4.4 out of 5 stars
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KMS Lighthouse Reviews & Product Details

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KMS Lighthouse Media

KMS Lighthouse Demo - Lighthouse Homepage
Internal employee/partner homepage view when accessing the Lighthouse knowledge base.
KMS Lighthouse Demo - Lighthouse Native Salesforce Integration
Example of a structured knowledge article available in the native Salesforce integration available on the Salesforce AppExchange.
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KMS Lighthouse Reviews (4)

Reviews

KMS Lighthouse Reviews (4)

4.4
4 reviews

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Eloise L.
EL
Financial Crimes Analyst
Mid-Market (51-1000 emp.)
"Introduction to KMS lighthouse"
What do you like best about KMS Lighthouse?

We have been using Lighthouse for over half a year now and we all appreciate its clarity and ease of use. We were able to add in whichever information could be needed in a very neat and clear way. Review collected by and hosted on G2.com.

What do you dislike about KMS Lighthouse?

We are still learning how to use it to the best of its capacity so we have not found anything negative to say about it but will make sure to update our review if we ever do! Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Mid-Market (51-1000 emp.)
"KMS Feedback"
What do you like best about KMS Lighthouse?

Easy to handle, multiple instance and can handle multiple articles easily Review collected by and hosted on G2.com.

What do you dislike about KMS Lighthouse?

UI needs a little more admin friendly missing important reports Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"A bit rigid but overall a powerful tool"
What do you like best about KMS Lighthouse?

Very much an empty slate that you can design to fit the needs of your company. With enough prep, you can use this for your entire knowledge base needs, with a good amount of interactivity. Review collected by and hosted on G2.com.

What do you dislike about KMS Lighthouse?

The platform is a bit more rigid than other products we've used in the past. Not a deal-breaker, but it takes some time to fully learn the tools and how best to utilize them. Review collected by and hosted on G2.com.

Ähren L.
ÄL
Bilingual Customer Onboarding/KYC Analyst (FR/EN)
Mid-Market (51-1000 emp.)
"Very useful tool."
What do you like best about KMS Lighthouse?

I like that it makes finding information quick and simple. Review collected by and hosted on G2.com.

What do you dislike about KMS Lighthouse?

I dislike that I have to reopen the tab everytime I need to log in. Review collected by and hosted on G2.com.

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