Creative is loaded with useful features, each one with its own meaningful purpose. We listen to our users and integrate their feature requests on a regular basis. Creative is not only built by us, but also by our users.
SaaS and on-premise enterprise CMDB software solution based on historizied configuration items.
Turn every customer interaction into insight with our conversation analytics platform. Advanced Speech Algorithms: Identify complex customer characteristics within conversations. Machine Learning: Search, analyze and categorize demand types. Automated Quality Assessment: Replicate your quality scorecard and score 100% of contacts in line with your own custom metrics. Auto Alerts Engine: Create alerts based on any data point so you never miss a moment.
Intrepid Digital is a full-service digital agency focused on delivering long-lasting results and value for our clients. Through an innovative approach to digital marketing and a data-driven "fail-fast" methodology, we are able to consistently achieve exceptional results. We provide strategic marketing strategy and support for tier-one organizations, private equity investments, and growth-oriented small/medium enterprises. We build flexible partnerships to create bespoke consulting & agency s
Eclipse CMS is a web-enabled call logging tool to provide your business with information on communication infrastructure preformance, utilisation, fraud, capacity and cost/billing.
The Toshiba Contact Center Suite runs as an application on Toshiba’s Media Application Server (MAS) or MicroMAS to create simple yet powerful contact centers
HelpTree is an intelligent knowledge management solution, powered with significant cognitive capabilities, and robust decision network architecture (DNA). HelpTree follows a decision tree approach where appropriate content (article, video, troubleshooting steps) are mapped to each step of the decision tree. This step-by-step guided methodology helps consultants troubleshoot customer issues in a structured manner. AI Assistant - an advanced feature powered by Azure OpenAI GPT that provides instan
Chat Pandas is a subsidiary of Live Chat World Wide. Chat Pandas are a leading BPO, working with clients across the globe in a number of sectors, from SaaS to Travel and Tourism, delivering tailored customer experiences. Chat Pandas offers up to tier 3 customer support, detailed technical support, inside sales, live chat, email ticketing and phone support.
AnswerAide provides quality customer service solutions and answering services 24/7. The services we offer help our clients stay at the top of their industries because of the excellent support their customers receive from us. In addition to taking a traditional message, AnswerAide also collects and qualifies new leads, takes orders, dispatches emergency calls, provides technical support, places orders, collects donations, schedules appointments, and much more. In addition to phone service
ServiceSim is an AI-enabled training partner that simulates the customer side of interaction so your agents can practice even the most complex customer interactions in a real-life situation with all of the variables of a typical human conversation.
Deutsche Telekom Business Services Provide Contact Center Infrastructure Services.
3C Consulting suit of customized development and strategic planning solutions are designed to help you create a path forward for your organization that is designed to achieve peak performance and marketplace leadership.
EVS7 offers a complete modern cloud call center that scales with your business. The Parrot promotes ease-of-use & productivity by dialing up to 5 lines per agent enabling teams to make & receive thousands of calls per day all with just a web browser! The skys the limit as Parrot includes truly unlimited calls & a dedicated Customer Success Manager. EVS7, an industry leader since 1993, boasts one of the most cost effective solutions for all of your call center goals.
TelTel is a company that creates and develops modern call center systems, which are of high quality, convenient, and reliable.
Auto Scaling is a service to automatically adjust computing resources based on your volume of user requests. When demand for computing resources increase, Auto Scaling automatically adds ECS instances to serve additional user requests, or alternatively removes instances in the case of decreased user requests.
Streamline your hybrid cloud with application-consistent data-backup management.
CormSquare automates your procurement process, greatly reducing time, cost and effort. It also helps find right suppliers at lower price. CormSquare saves procurement cost and ease of procurement.
Build a business that keeps you in the loop with customers and colleagues.