Blobfish AI is a conversational AI platform that specializes in voice-based simulations for call centers. Founded in 2024, the company offers tools to help call center agents and sales teams practice real-life customer interactions through AI-driven roleplay scenarios. The platform provides instant feedback, enabling users to improve soft skills, handle challenging conversations, and accelerate onboarding processes.
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Steamboxchat es una plataforma para atención al cliente que permite a las empresas gestionar mensajes de WhatsApp API Cloud, Google My Business y Telegram. Proporciona una solución multiagente que combina atención humana y automatización para brindar una experiencia personalizada a los clientes. Además, Steamboxchat ofrece un chatbot y campañas para WhatsApp.
With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform
ScreenMeet is the browser-based, fully integrated remote support solution that enterprises such as ServiceNow and Salesforce have selected to improve their IT Help Desk and Contact Center. Increase First Contact Resolution, decrease OpEx and improve customer and employee satisfaction.
CERVIS is a volunteer management software that offers easy online scheduling, automatic text & email reminders, customized reporting, external CRM integrations, and unmatched training + support. Coordinate volunteers in a fraction of the time, so you can focus on what really matters.
Focusing on the customer in this way changes IT. Rather than targeting discrete technical outcomes, focus shifts to end-to-end – going from customer request to outcome. The concept of a Service Owner arises as people begin to accept responsibility for what the customer wants and how the customer measures that, without excuses.
SAP Product Lifecycle Management (PLM) is a comprehensive software solution designed to manage the entire lifecycle of a product, from initial concept and design through production, service, and disposal. It integrates data, processes, business systems, and people within an extended enterprise, providing a single source of truth for product information and facilitating collaboration across different departments. By digitalizing product development, SAP PLM enables businesses to accelerate innova
Use templates to create fully customizable solutions for common Internet of Things (IoT) scenarios—Bring your business together in insightful new ways from increasing process efficiencies to delivering better customer experiences and generating new revenue streams.
IrisAgent is a proactive, AI-powered customer support platform with product and user context. With proactive support and AI-powered ticket intelligence, IrisAgent makes it easy for support teams to work collaboratively with product and engineering organizations to prevent escalations, drive informed action, and align on what really matters. It takes simple, repetitive tickets off your support team’s plate, but it's more than just a chatbot. It takes a 360-degree view of customer support ope
Tactful Engage is an advanced customer service platform designed to deliver seamless, personalised support across voice, digital, and social channels. By centralising customer interactions into a unified inbox, Tactful Engage boosts agent productivity and ensures consistent, high-quality service. With powerful AI-driven automation, routing, and self-service tools, the platform empowers businesses to modernise contact centres and enhance customer experiences. Key Features: 1. Unified Omnichannel
Emovur’s WhatsApp Business API is an enterprise-grade platform that elevates customer engagement with scalable broadcasts, a unified inbox, and intelligent automation including chatbots, flows, and drip campaigns. Seamlessly integrating with your tech stack, it enables personalized, real-time communication while offering flexible pricing, dedicated management, and robust security—trusted by over 1,000 businesses to drive sustainable growth.
The Unlimited QR Code Platform. Unlimited Dynamic QR Codes. Unlimited Scans. Unlimited custom domains...and more! Trusted by 100k+ businesses.
Rasa is the essential platform for creating superior customer experiences. With Rasa, all teams can create personalized, automated interactions with customers, at scale. Rasa provides infrastructure & tools necessary for building the very best assistants - ones that meaningfully transform how customers communicate with businesses.
Smartpress' Marketing on Demand Platform™ (MOD) helps you streamline your business' print, marketing and fulfillment needs in one simple place. A convenient print management solution, MOD makes it easy for you to customize and print marketing collateral, distribute it to all of your locations and manage your inventory, ordering and fulfillment - all with total brand control. For businesses with a minimum annual spend of $50K and all the way up to $50 million, it's a centralized resource for onli
Taguchi is a distributed customer engagement platform tailored for companies with franchisees, branches, local stores, and agents. It empowers organizations to harness the collective customer expertise of their entire network, enhancing both local and national marketing initiatives while ensuring brand consistency and data security. Key Features and Functionality: - Multi-Channel Messaging: Engage customers across various channels, including email, SMS/MMS, web messaging, mobile push notifica
Hapn is a comprehensive GPS tracking solution designed to provide businesses with real-time visibility and control over their assets and operations. By integrating advanced IoT technology with user-friendly software, Hapn enables organizations to monitor equipment, vehicles, and inventory seamlessly, ensuring operational efficiency and asset security. Key Features and Functionality: - Real-Time Tracking: Monitor the live location and status of assets through an intuitive Live Map interface. -
Klapty is an online platform that enables users to create, edit, and share 360° virtual tours effortlessly. Designed for real estate agents, photographers, drone operators, hotel owners, and various other professionals, Klapty simplifies the process of showcasing spaces and services through immersive virtual experiences. With a user-friendly interface accessible via computers and smartphones, Klapty requires no technical expertise, making virtual tour creation accessible to everyone. Key Featu