Best IoT Device Management Platforms

How Many IoT Device Management Platforms Products Does G2 Track?

Total Products under this Category: 130

Category Stats (Nov 2026)

  • Average Rating: 4.46/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DigiCert ONE (+0.8%) - Among all products in this category, DigiCert ONE recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank IoT Device Management Platforms Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 2,300+ Authentic Reviews
  • 130+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for IoT Device Management Platforms

G2 Grid® for IoT Device Management Platforms plotting products by satisfaction and market presence

Highlighted products: Digi Remote Manager, TagoIO, ArborXR, DigiCert ONE, ManageXR, Esper, JFrog, and Azure IoT Hub.

Underlying data: [Grid® JSON](https://www.g2.com/categories/iot-device-management-platforms/grids.json?focus%5B%5D=digi-remote-manager&focus%5B%5D=tagoio&focus%5B%5D=arborxr&focus%5B%5D=digicert-one&focus%5B%5D=managexr&focus%5B%5D=esper&focus%5B%5D=jfrog-2024-03-28&focus%5B%5D=azure-iot-hub)

Digi Remote Manager

Digi Remote Manager (DRM) is the intelligent command center for your entire Digi device network and the only IoT management platform built from the ground up for the AI-driven operations era with Digi Artificial Network Intelligence (DANI) and MCP server support. From a single interface accessible on desktop, tablet, or phone, network teams gain centralized visibility and control over every Digi device in their deployment: cellular routers, gateways, console servers, serial connectivity devices, and embedded solutions. Four capabilities define the platform: Manage individual devices or groups with full configuration control and remote file system access. Automate firmware updates, security patches, health checks, and custom scripts, one time or recurring, fleet-wide, without manual intervention. Monitor in real time with health metrics, GPS device mapping, instant alerts, and on-demand reports that keep teams ahead of every issue. Secure the entire stack with automated vulnerability scanning, role-based access controls, audit logs, and zero-trust device policies enforced across every router in the fleet. AI is not a feature add-on in DRM. It is the interface. DANI (Digi Artificial Network Intelligence) is built directly into Digi Remote Manager, giving operations teams a natural language interface to the full platform. Ask DANI to diagnose a signal issue, compare device performance across regions, surface anomalies in your fleet, or pull a compliance summary. No dashboards to build, no reports to schedule, no SQL to write. DANI translates operational intent into action, making the expertise of your most experienced network engineer available to every member of your team. For organizations running enterprise AI environments, the Digi MCP Server extends that intelligence further. Included with every DRM subscription, the MCP Server is a hosted Model Context Protocol endpoint that exposes 70+ device management capabilities as standardized, AI-accessible tools. Teams connecting Claude, ChatGPT, or internal Claude deployments can query live fleet telemetry, investigate alerts, analyze configurations, and execute permitted operations in plain language, directly from the AI environment they already use. No custom REST integrations. No additional infrastructure. Generate an API key and connect in minutes. It is an industry first in WWAN connectivity, and it means your AI systems can manage your network the same way your engineers do. Built for the most demanding procurement environment. Security and compliance are built into every layer of the platform. Digi Remote Manager is SOC 2 Type 2 certified, an industry first in WWAN connectivity, independently validated across security, availability, and confidentiality controls. For regulated industries and government deployments, DRM supports TAA compliance and GSA schedule eligibility, GSMA SGP.32 eSIM for true zero-touch deployment, FirstNet certification for public safety priority access, FIPS 140-3 federal encryption standards, and C1D2/ATEX certification for hazardous environments. Integration with Digi TrustFence® extends that security framework to the device layer, and Configuration Manager continuously monitors deployed devices for unauthorized changes and automatically remediates them. Digi Remote Manager is included with every Digi 360 subscription. Digi 360 is the complete solution bundled with every Digi cellular router: the device, Digi Remote Manager, a limited-lifetime warranty, and 24/7 technical support from Digi engineers, all in a single purchase. No separate software licenses to manage, no support contracts to negotiate, no surprise costs at renewal. Customers get a fully managed, enterprise-ready deployment from day one, with hardware and software supported together for the life of the subscription.

Average Rating: 4.3/5.0

Total Reviews: 11

How Do G2 Users Rate Digi Remote Manager?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 8.8/10 (Category avg: 8.8/10)
  • Ease of Setup: 9.0/10 (Category avg: 8.6/10)
  • Quality of Support: 8.6/10 (Category avg: 9.0/10)

Who Is the Company Behind Digi Remote Manager?

  • Seller: Digi International
  • Company Website:
  • Year Founded: 1985
  • HQ Location: Hopkins, Minnesota, United States
  • LinkedIn® Page: www.linkedin.com
    983 employees on LinkedIn®
  • Ownership: NASDAQ: DGII

Who Uses This Product?

  • Company Size: 58% Small, 33% Medium

What Are Recent G2 Reviews of Digi Remote Manager?

TagoIO

TagoIO is a full-stack IoT platform that simplifies how teams build and scale IoT applications, freeing them to focus on innovation instead of infrastructure. The platform combines ease of use with enterprise-grade capabilities, enabling businesses to connect, manage, and analyze device data at scale while maintaining full control over their solutions. Trusted by over 20,000 developers across 130+ countries, TagoIO powers IoT solutions in Agriculture, Energy, Buildings, Industrial, and Logistics. The same platform that accelerates a quick proof of concept can scale to millions of data points in global production, without lock-in, and with real human support along the way. Create a free account and start turning your ideas based on sensors, data, and analytics into solutions. For more information, visit www.tago.io.

Average Rating: 4.9/5.0

Total Reviews: 60

How Do G2 Users Rate TagoIO?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Ease of Setup: 9.1/10 (Category avg: 8.6/10)
  • Quality of Support: 9.7/10 (Category avg: 9.0/10)

Who Is the Company Behind TagoIO?

  • Seller: TagoIO
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Raleigh, US
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Industrial Automation, Information Technology and Services
  • Company Size: 78% Small, 13% Medium

What Do G2 Reviewers Say About TagoIO?

AI-generated summary from verified user reviews

Pros
  • Users find TagoIO to be flexible and easy to use, with excellent support enhancing their experience.
  • Users value the flexibility of TagoIO, appreciating its easy integration and customizable dashboard options.
  • Users find TagoIO to be user-friendly, combining flexibility with strong support to enhance project success.
  • Users value the flexible and extensible custom dashboards of TagoIO, enhancing their IoT projects efficiently.
  • Users value the easy integrations of TagoIO, enhancing their dashboarding experience with seamless connectivity options.
Cons
  • Users note a steep learning curve when starting with TagoIO, requiring time to fully grasp its extensive features.
  • Users find the high pricing of TagoIO plans a barrier, especially between the Starter and Scale options.
  • Users find the complexity of TagoIO's dashboard building leads to repetitive work and a challenging learning curve.
  • Users are frustrated by the limited customization options in TagoIO, making dashboard creation tedious and time-consuming.
  • Users find the poor documentation frustrating, especially for advanced features and troubleshooting in TagoIO.

What Are Recent G2 Reviews of TagoIO?

ArborXR

ArborXR is an AR & VR device management platform. More than 3000 companies in 90 countries are already using ArborXR to manage their VR & AR fleets. With ArborXR you can manage your devices, deploy content and updates remotely, and control what users can see and do in the headset. ArborXR is built with enterprise-level security and working closely with dozens of Fortune 500 companies.

Average Rating: 4.8/5.0

Total Reviews: 90

How Do G2 Users Rate ArborXR?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)
  • Ease of Setup: 9.1/10 (Category avg: 8.6/10)
  • Quality of Support: 9.6/10 (Category avg: 9.0/10)

Who Is the Company Behind ArborXR?

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Higher Education, Education Management
  • Company Size: 64% Small, 23% Medium

What Do G2 Reviewers Say About ArborXR?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the seamless device management of ArborXR, valuing its efficiency and user-friendly interface.
  • Users find ArborXR to have an excellent and easy-to-use interface, enabling straightforward device management and configuration.
  • Users commend the excellent customer support of ArborXR, enhancing their overall experience and satisfaction with the product.
  • Users praise the easy setup of ArborXR, enabling quick configuration without needing help or training.
  • Users value the efficient management of VR devices in ArborXR, simplifying oversight and control of multiple headsets.
Cons
  • Users face deployment difficulties with ArborXR, struggling with device loading and app integration from the Meta Store.
  • Users face device management challenges, struggling with loading devices and deploying apps from the Meta Store efficiently.
  • Users faced limited compatibility issues with the ArborXR application and multi-app interface, affecting device functionality.
  • Users note the remote viewing limitation on Meta headsets affects their experience but is due to Meta's restrictions.
  • Users report update issues with ArborXR, affecting access to locked features and overall user experience.

What Are Recent G2 Reviews of ArborXR?

What Are G2 Users Discussing About ArborXR?

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DigiCert ONE

DigiCert ONE is a cloud-native digital trust platform that helps organizations automate, manage, and secure certificates, identities, software, devices, DNS infrastructure, documents, and email communications from a single platform. Designed to simplify complex trust environments, DigiCert ONE provides centralized visibility, policy-based governance, and automation to reduce operational risk, improve compliance, and accelerate digital transformation initiatives. The platform includes: - Trust Lifecycle Manager for CA-agnostic certificate lifecycle management, certificate discovery, automation, and public and private PKI. - Software Trust Manager for secure code signing, software supply chain protection, and automated signing workflows. - Device Trust Manager for establishing and managing trusted device identities throughout the IoT and device lifecycle. - Content Trust Manager for digital signatures, electronic seals, timestamping, and document trust services. - UltraDNS for highly available, secure DNS infrastructure, intelligent traffic management, and application resiliency. - Messaging Trust for email authentication, domain protection, phishing prevention, and improved email deliverability. DigiCert ONE also integrates with CertCentral®, enabling organizations to streamline the issuance, management, and automation of publicly trusted TLS/SSL certificates alongside their broader digital trust operations. Built on a scalable, container-based architecture, DigiCert ONE supports cloud, on-premises, hybrid, and air-gapped deployments, enabling organizations to meet security, operational, and regulatory requirements while maintaining agility. Organizations use DigiCert ONE to eliminate manual trust management processes, prevent certificate-related outages, secure software and connected devices, protect critical infrastructure, and build trusted digital experiences at scale.

Average Rating: 4.3/5.0

Total Reviews: 83

How Do G2 Users Rate DigiCert ONE?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.9/10 (Category avg: 8.6/10)
  • Quality of Support: 8.9/10 (Category avg: 9.0/10)

Who Is the Company Behind DigiCert ONE?

  • Seller: DigiCert
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Lehi, UT
  • LinkedIn® Page: www.linkedin.com
    1,957 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 38% Small, 37% Medium

What Are Recent G2 Reviews of DigiCert ONE?

What Are G2 Users Discussing About DigiCert ONE?

ManageXR

Our mission is to make your XR deployment successful. At ManageXR, experience complete control of your VR and AR fleet. Comfortably scale and remotely manage your devices with features like distributing apps and files, customizing the home screen user experience, tracking device health and usage, and much more. With over 2,000 customers across 100+ countries, ManageXR supports deployments of all sizes—some with over 30,000 devices! See how easy it is to scale your XR deployment at managexr.com.

Average Rating: 4.8/5.0

Total Reviews: 35

How Do G2 Users Rate ManageXR?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.9/10 (Category avg: 8.6/10)
  • Quality of Support: 9.8/10 (Category avg: 9.0/10)

Who Is the Company Behind ManageXR?

  • Seller: ManageXR
  • Year Founded: 2020
  • HQ Location: San Francisco , US
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Education Management
  • Company Size: 47% Small, 25% Medium

What Do G2 Reviewers Say About ManageXR?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support of ManageXR, praising their quick responses and dedication to client feedback.
  • Users find ManageXR to be easy to use, appreciating its intuitive design and responsive support team.
  • Users value the efficient device management of ManageXR, enabling seamless deployment and data collection for VR fleets.
  • Users find deployment easy with ManageXR, praising its quick setup and responsive support for multiple devices.
  • Users find ManageXR's easy implementation invaluable, facilitating smooth management of their XR headset fleet from day one.
Cons
  • Users struggle with remote configuration limitations of new devices due to restrictions imposed by Meta on MDMs.
  • Users face update issues with ManageXR, especially after disconnections from WiFi, affecting functionality and customization.
  • Users express concern over compatibility issues that may hinder ManageXR's functionality with OEM-locked headsets.
  • Users feel betrayed by ManageXR's expensive subscription model, leading to frustration and loss of trust in the service.
  • Users experience laggy performance with ManageXR, including slow file updates and low precision on device location.

What Are Recent G2 Reviews of ManageXR?

What Are G2 Users Discussing About ManageXR?

Esper

Esper is an enterprise-grade, OS-agnostic device orchestration solution purpose-built to manage and scale fleets of dedicated devices in complex, high-stakes environments—like restaurants, retail, hospitality, logistics, and healthcare Esper supports Android, Linux, Windows, and iOS/iPadOS devices, offering a single, unified platform to provision, monitor, update, and secure devices at scale. Whether you're managing kiosks, digital signage, POS systems, handhelds, or edge AI devices, Esper provides the tools to ensure uptime, enforce policy, and automate updates—without the need for fragile scripting or manual intervention. By using Esper’s device management solution, organizations can: - Eliminate tool sprawl and vendor lock-in with a single platform that manages every device, legacy and modern, across diverse form factors and operating systems. - Scale device fleets, without over-burdening IT, with Esper’s standardized processes and workflows, plus developer-friendly tools and automation that reduce siloes and put the focus back on high-value work. - Deliver consistent, reliable device experiences at every location with unified onboarding, compliance, telemetry, and troubleshooting that protect uptime and reduce fire drills. Through advanced capabilities, such as remote control and debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond.

Average Rating: 4.5/5.0

Total Reviews: 233

How Do G2 Users Rate Esper?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.8/10 (Category avg: 8.6/10)
  • Quality of Support: 8.9/10 (Category avg: 9.0/10)

Who Is the Company Behind Esper?

  • Seller: Esper
  • Year Founded: 2018
  • HQ Location: Bellevue, Washington
  • LinkedIn® Page: www.linkedin.com
    206 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 49% Small, 45% Medium

What Do G2 Reviewers Say About Esper?

AI-generated summary from verified user reviews

Pros
  • Users find Esper to be easy to use, appreciating its intuitive interface and straightforward setup process.
  • Users highlight the responsive and helpful customer support of Esper, enhancing their experience with the platform.
  • Users appreciate the remote access capabilities of Esper, significantly enhancing troubleshooting and device management efficiency.
  • Users highlight the intuitive UI and ease of use in Esper, enhancing device management efficiency.
  • Users find Esper’s device management features excellent for organizing and securing multiple devices seamlessly.
Cons
  • Users find Esper to be too expensive compared to the benefits received, especially when scaling up device usage.
  • Users find missing advanced features frustrating, particularly for syncing and detailed activity tracking during setup.
  • Users face limited compatibility as preset WiFi credentials struggle with enterprise networks, complicating setup and use.
  • Users report update issues, specifically sync delays and inaccuracies in reporting, complicating their deployment process.
  • Users find the complexity of Esper cumbersome, leading to confusion and unreliable performance in various aspects.

What Are Recent G2 Reviews of Esper?

JFrog

JFrog Ltd. (Nasdaq: FROG), the creators of the unified DevOps, DevSecOps, DevGovOps and MLOps platform, is on a mission to create a world of software delivered without friction from development to production. Driven by a “Liquid Software” vision to keep software continuously flowing, secure, and always up to date, the JFrog Platform serves as the definitive software supply chain system of record. It is uniquely engineered to power organizations as they build, manage, and distribute trusted software with unprecedented speed, security, and scale across hybrid and multi-cloud environments. As software engineering evolves in the AI era, JFrog’s newest offerings address the industry's most pressing trend: the rise of agentic software development and the hidden security risks of "Shadow AI." In response to threat actors increasingly targeting developer workflows including a massive surge in malicious open-source AI models and infected packages; JFrog has expanded its platform capabilities to deliver absolute end-to-end visibility and automated compliance. Key new innovations include the JFrog AI Catalog, which enables organizations to centralize, govern, and control the lifecycle of AI models approved for enterprise use. To secure autonomous coding environments, JFrog introduced the Universal MCP Registry and the Agent Skills Registry (developed alongside NVIDIA). These new solutions establish the industry’s first enterprise-grade trust layer to safely manage and store AI agent skills, monitor connections, and instantly block unsafe developer tools or malicious coding extensions right where developers work. Furthermore, the integration of advanced DevGovOps and Runtime Security tools allows teams to replace slow, manual compliance audits with continuous, background policy enforcement. By shifting security left directly into the binary pipeline, JFrog ensures that the volume of AI-assisted code does not outpace an organization's ability to verify its safety. Today, millions of users and approximately 6,600 organizations worldwide, including a majority of the Fortune 100, depend on the universal JFrog Platform to eliminate point-solution fatigue, bridge the governance gap, and securely embrace digital transformation. Learn more at www.jfrog.com or follow us on X @JFrog.

Average Rating: 4.2/5.0

Total Reviews: 180

How Do G2 Users Rate JFrog?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.9/10)
  • Ease of Use: 8.1/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.3/10 (Category avg: 8.6/10)
  • Quality of Support: 8.4/10 (Category avg: 9.0/10)

Who Is the Company Behind JFrog?

  • Seller: JFrog Ltd
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Sunnyvale, CA
  • LinkedIn® Page: www.linkedin.com
    2,527 employees on LinkedIn®
  • Ownership: NASDAQ: FROG

Who Uses This Product?

  • Who Uses This: Software Engineer, DevOps Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Large, 30% Medium

What Do G2 Reviewers Say About JFrog?

AI-generated summary from verified user reviews

Pros
  • Users highlight the centralized platform of JFrog, facilitating efficient management of artifacts and secure sharing across environments.
  • Users value the centralized repository management in JFrog, making artifact storage and sharing seamless and efficient.
  • Users appreciate the ease of deployment with JFrog, seamlessly integrating CI/CD and security into a single platform.
  • Users value the seamless integrations of JFrog with various CI/CD tools, enhancing their workflow and automation.
  • Users appreciate the easy integrations of JFrog with CI/CD tools, enhancing their DevOps workflows seamlessly.
Cons
  • Users find JFrog's complexity in workflows challenging, especially for newcomers navigating its powerful features.
  • Users note the expensive cost compared to similar products, making it a less attractive option for some.
  • Users find the steep learning curve of JFrog challenging, requiring significant time and training to navigate effectively.
  • Users find difficult learning curves with JFrog, often requiring extensive training to navigate its complex functionalities.
  • Users find the learning difficulty of JFrog frustrating, requiring significant time and training to master its features.

What Are Recent G2 Reviews of JFrog?

What Are G2 Users Discussing About JFrog?

Azure IoT Hub

Azure IoT Hub is a scalable, multi-tenant cloud platform (IoT PaaS) that includes an IoT device registry, data storage, and security. It also provides a service interface to support IoT application development.

Average Rating: 4.3/5.0

Total Reviews: 38

How Do G2 Users Rate Azure IoT Hub?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.3/10 (Category avg: 8.6/10)
  • Quality of Support: 8.4/10 (Category avg: 9.0/10)

Who Is the Company Behind Azure IoT Hub?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT
  • Phone: +1 (877) 276-2464

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Large, 43% Small

What Are Recent G2 Reviews of Azure IoT Hub?

What Are G2 Users Discussing About Azure IoT Hub?

Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Average Rating: 4.4/5.0

Total Reviews: 737

How Do G2 Users Rate Datadog?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Ease of Use: 8.2/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.3/10 (Category avg: 8.6/10)
  • Quality of Support: 8.4/10 (Category avg: 9.0/10)

Who Is the Company Behind Datadog?

  • Seller: Datadog
  • Company Website:
  • Year Founded: 2010
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    10,780 employees on LinkedIn®
  • Ownership: NASDAQ: DDOG

Who Uses This Product?

  • Who Uses This: Software Engineer, DevOps Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 46% Medium, 33% Large

What Do G2 Reviewers Say About Datadog?

AI-generated summary from verified user reviews

Pros
  • Users value a unified observability view that brings logs, metrics, and traces together for easier monitoring and insights.
  • Users value clear, customizable dashboards that make relevant data easy to visualize and understand.
  • Users value unified visibility across applications, infrastructure, and services, helping them understand overall system health.
  • Users find the interface intuitive and easy to use, helping them navigate monitoring and streamline everyday operations.
  • Users value its broad integrations across cloud services and existing systems, with straightforward setup that connects their tools.
Cons
  • Users say costs are high and can rise quickly as infrastructure, data volume, and monitored services scale.
  • Users find the learning curve steep, with advanced features, queries, and dashboards taking time to master.
  • Users find the interface crowded with information and controls, making it feel overwhelming, especially at first.
  • Users find costs difficult to predict, track, and control, especially as usage and monitored environments scale.
  • Users find navigation confusing, with features and information difficult to locate across screens and dashboards.

What Are Recent G2 Reviews of Datadog?

What Are G2 Users Discussing About Datadog?

AWS IoT Device Management

AWS IoT Device Management makes it easy to securely onboard, organize, monitor, and remotely manage IoT devices at scale. IoT Device Management lets you register your devices individually or in bulk, and manage permissions so that devices remain secure.

Average Rating: 4.3/5.0

Total Reviews: 14

How Do G2 Users Rate AWS IoT Device Management?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 7.2/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.6/10 (Category avg: 8.6/10)
  • Quality of Support: 8.7/10 (Category avg: 9.0/10)

Who Is the Company Behind AWS IoT Device Management?

Who Uses This Product?

  • Company Size: 50% Small, 36% Large

What Are Recent G2 Reviews of AWS IoT Device Management?

IBM Watson IoT Platform

IBM Watson IoT Platform can help you get a quick start on your next Internet of Things project. It is a fully managed, cloud-hosted service designed to make it simple to derive value from your Internet of Things devices. It provides capabilities such as device registration, connectivity, control, rapid visualization and storage of Internet of Things data. Connect and Manage devices: Connect to the Watson IoT Platform on IBM Cloud with ease, then set up and manage your IoT devices and data to start creating your own applications, visualization dashboards and mobile IoT apps. Build quickly and securely: Find the tools and services you need to create your IoT applications including cognitive APIs, Weather Company data, blockchain and more. Extend with Watson Cognitive APIs: Create a better experience with a natural voice interface or image recognition.

Average Rating: 4.5/5.0

Total Reviews: 21

How Do G2 Users Rate IBM Watson IoT Platform?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Ease of Setup: 9.0/10 (Category avg: 8.6/10)
  • Quality of Support: 8.5/10 (Category avg: 9.0/10)

Who Is the Company Behind IBM Watson IoT Platform?

  • Seller: IBM
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM
  • Phone: 1-866-277-7488

Who Uses This Product?

  • Company Size: 50% Small, 27% Large

What Are Recent G2 Reviews of IBM Watson IoT Platform?

What Are G2 Users Discussing About IBM Watson IoT Platform?

Azure IoT Central

Azure IoT Central brings the Internet of your things to life by connecting your devices, analyzing previously- untapped data, and integrate business systems and transforming your company when you uncover new business models and revenue streams.

Average Rating: 4.5/5.0

Total Reviews: 15

How Do G2 Users Rate Azure IoT Central?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.3/10 (Category avg: 8.6/10)
  • Quality of Support: 9.1/10 (Category avg: 9.0/10)

Who Is the Company Behind Azure IoT Central?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT
  • Phone: +1 (877) 276-2464

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 46% Small, 29% Large

What Are Recent G2 Reviews of Azure IoT Central?

What Are G2 Users Discussing About Azure IoT Central?

Telnyx IoT

Telnyx IoT provides secure, global connectivity solutions for IoT devices, simplifying the challenge of bringing smart devices online from anywhere. Leveraging the power of a secure virtual private mobile and IP network in the cloud, Telnyx IoT offers flexible data coverage across 180+ countries through a single SIM, catering to a diverse range of IoT applications. Telnyx IoT SIM cards are eUICC enabled and available in various forms including triple-size plastic SIM cards, eSIM chips (embedded MFF2), and over-the-air eSIMs. A single Telnyx SIM connects devices to over 650 networks (4G LTE, 3G, 2G, and LTE-M) worldwide, including all major carriers in the United States. Intelligent network switching allows automatic and seamless failover to the best carrier, ensuring maximum uptime for connected devices.The service offers pay-as-you-go pricing, starting at $0.0125 per MB, and includes options for private LTE networks and public static IP addresses. For managing IoT deployments, Telnyx provides a portal and APIs for easy control and monitoring of SIM fleets, including activation and deactivation, setting data limits, network priorities, and more. For more information, visit https://telnyx.com/products/iot-sim-card .

Average Rating: 4.6/5.0

Total Reviews: 69

How Do G2 Users Rate Telnyx IoT?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Ease of Use: 8.9/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.5/10 (Category avg: 8.6/10)
  • Quality of Support: 8.8/10 (Category avg: 9.0/10)

Who Is the Company Behind Telnyx IoT?

  • Seller: Telnyx
  • Year Founded: 2009
  • HQ Location: Austin, Texas, United States
  • LinkedIn® Page: www.linkedin.com
    415 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 84% Small, 14% Medium

What Do G2 Reviewers Say About Telnyx IoT?

AI-generated summary from verified user reviews

Pros
  • Users commend the timely and helpful customer support of Telnyx IoT, enhancing their overall experience significantly.
  • Users find Telnyx IoT's ease of use exceptional, enabling effective management of devices with minimal setup effort.
  • Users commend the affordable pricing of Telnyx IoT, finding it competitive for the excellent service provided.
  • Users find the easy setup of Telnyx IoT invaluable for remote management and swift activation.
  • Users value the global 4G and CAT-M1 coverage of Telnyx IoT, simplifying their IoT deployments significantly.
Cons
  • Users report long delays and issues with receiving SIM cards, highlighting significant SIM delivery problems.
  • Users face SIM management issues, experiencing delays in delivery and missing SIM cards, complicating their onboarding process.
  • Users find the data pricing a bit high, wishing for more flexible zone-based fee options.
  • Users find the data pricing a bit high and suggest implementing zoned pricing for better affordability.
  • Users find the lack of easy guides for non-coders a barrier to effectively using Telnyx IoT.

What Are Recent G2 Reviews of Telnyx IoT?

Azure IoT Solution Accelerators

Use templates to create fully customizable solutions for common Internet of Things (IoT) scenarios—Bring your business together in insightful new ways from increasing process efficiencies to delivering better customer experiences and generating new revenue streams.

Average Rating: 4.5/5.0

Total Reviews: 14

How Do G2 Users Rate Azure IoT Solution Accelerators?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Ease of Use: 8.0/10 (Category avg: 8.8/10)
  • Ease of Setup: 8.0/10 (Category avg: 8.6/10)
  • Quality of Support: 8.5/10 (Category avg: 9.0/10)

Who Is the Company Behind Azure IoT Solution Accelerators?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT
  • Phone: +1 (877) 276-2464

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 43% Small, 36% Medium

What Are Recent G2 Reviews of Azure IoT Solution Accelerators?

akenza

akenza is the IoT platform allowing you to build great IoT products and services with value. It connects, controls, and manages IoT devices; all in one place. We have developed akenza to help organizations build their own smart solutions on a solid technological foundation without reinventing the IoT wheel. The akenza IoT platform can be seen as a bridge between the physical world and the cloud, providing a software component that allows you to pierce through the barrier between devices and software quickly. The technology-agnostic architecture avoids technology lock-in and makes it possible to register any type of device via any connectivity technology, process the data, and make it available to any application in the cloud. The platform is adapted to organizations of all sizes, from startups to enterprises, from one device to massive IoT deployments. Thanks to our self-service solution, you can start creating your IoT case right away, even without coding skills. The no-code data flow and pre-integrated device types further reduce complexity, enabling businesses to focus on the rapid introduction of innovative IoT solutions. Additionally, the rule engine and dashboard builder simplify the process of visualizing and acting on sensor data, empowering users to share insights seamlessly​. akenza also provides a powerful REST API, enabling you to build various custom applications in the cloud, tailored to your specific needs, while seamlessly integrating with the platform's robust IoT management capabilities. With our multiple output connectors, you can route IoT data to various databases, cloud applications, and notification services, enabling seamless integration with your existing tools and workflows.

Average Rating: 4.8/5.0

Total Reviews: 18

How Do G2 Users Rate akenza?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)
  • Ease of Setup: 9.1/10 (Category avg: 8.6/10)
  • Quality of Support: 9.4/10 (Category avg: 9.0/10)

Who Is the Company Behind akenza?

Who Uses This Product?

  • Company Size: 61% Small, 28% Medium

What Do G2 Reviewers Say About akenza?

AI-generated summary from verified user reviews

Pros
  • Users value the extensive documentation of Akenza, finding it instrumental in navigating the platform's features effortlessly.
  • Users love the ease of use of Akenza, with intuitive workflows and excellent support for seamless setup.
  • Users praise the easy integrations of Akenza, highlighting customizable workflows and excellent support for IoT setup.
  • Users benefit from the easy-to-use IoT connectivity of Akenza, facilitating seamless integration and support for devices.
  • Users value the training provided by Akenza, ensuring ease of use and effective IoT practices implementation.
Cons
  • Users find the learning curve for advanced features a bit challenging, requiring trial and error for mastery.

What Are Recent G2 Reviews of akenza?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated October 3, 2024

IoT Device Management Topics

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Learn More About IoT Device Management Platforms

What are IoT Device Management Platforms?

A sensor-embedded business object—whether a factory machine, a smart thermostat, or an employee’s wearable device—is a computer in its own right. As part of an internet of things (IoT) project, these connected devices can communicate, execute tasks, and generate critical data. They will also require monitoring, updates, and repairs to perform as intended, as individual assets, and as part of the larger ecosystem. IoT device management platforms help centralize real-time data about devices and engage with individual devices (or groups of devices) as needed for IoT applications to perform at the highest level.

Throughout a company’s IoT projects, devices may come and go as efforts expand and change shape. With every new deployment—or an object going live on the IoT network—there is one more asset and corresponding sensor to track and maintain. A device manager tool acts as an IoT hub of sorts, with convenient access to basic device details such as identifying information, working status, and current location. As needs arise, such as software updates or battery replacements, users can carry out these necessary lifecycle management tasks for the specified device or devices. Depending on the issue, users may be able to handle the task directly on the device management solution. Using these advanced applications, IT professionals can oversee their operation’s fleet—whether just a handful or hundreds of embedded devices—from their initial deployment to their eventual retirement.

Key Benefits of IoT Device Management Platforms

  • Gain visibility over the fleet of devices in an IoT ecosystem
  • Observe real-time data related to connected devices, sensors, and their interactions and utilizations across the operation
  • Push updates, upgrades, and repairs to connected devices without the need for in-person, physical interactions
  • Receive timely notifications about device health and potential issues
  • Assume control over individual devices or groups of devices to trigger events or actions

Why Use IoT Device Management Platforms?

For an IoT device management platform to reach and sustain its potential, businesses must invest not only time and resources into its launch; these projects require perpetual upkeep. This entails an untold number of moving parts, depending on the size and scope of a device network. An IoT device management platform helps consolidate the monitoring and maintenance tasks for a distributed fleet of intelligent objects, including live summaries of device data and statuses within their local networks and the architecture as a whole. This offers a holistic view of these assets to those experts and teams involved with the IoT initiative, removing the guesswork surrounding device information and the maintenance needs for smart objects and their embedded sensors.

Along with providing this critical data, a number of IoT device management platforms offer capabilities for remote device management and device provisioning. An IoT infrastructure can include hundreds or thousands of disparate objects, all spread out across one or more locations. With that being said, monitoring and caring for these assets can be an overwhelming challenge if performed on an individual, physical level. Certain platforms in this category serve as remote managers for distributed objects, giving users the ability to take control of devices in pivotal moments or allocate necessary patches and updates when the time calls for it. These capabilities can significantly reduce the time and effort required to sustain device health and performance through the duration of an IoT project. A core benefit of IoT technology is that, by enabling physical assets with intelligent connectivity, businesses can observe and engage with these assets in ways not previously possible. IoT device management solutions embody this concept, with unified tools to help track, manage, and maintain devices once they are connected to the network.

Who Uses IoT Device Management Platforms?

Depending on an organization’s particular structure and IoT strategy, there may be different teams or individuals that take part in device deployment, monitoring, and updating. In many cases, IT specialists will utilize IoT device management platforms to oversee these responsibilities. These roles may include network engineers and systems managers. Increasingly, dedicated positions are being carved out for IoT solution development and/or management, such as IoT product managers, architects, and engineers. In these situations, dedicated specialists may be the primary users for IoT device managers and similar solutions.

If working with an external agency, such as managed IoT services providers or IoT device management companies, these experts may use one of the solutions in this category to help manage your company’s fleet. In some cases, these providers will design their own proprietary platform for device configuration and monitoring, as well as the development of IoT applications and workflows. In these scenarios, internal executives and IT teams may request access to device management platforms so they can maintain visibility of the active fleet and perform certain actions when necessary.

IoT Device Management Platform Features

The software solution offerings in this category each boast a unique set of features and capabilities designed to assist professional teams with device data management, real-time activity updates, and remote access or provisioning. The following are some common features across IoT device management products:

Device discovery — A typical IoT architecture can involve hundreds or thousands of unique devices, spread across an operation and customer environments. Once these assets are embedded with internet-enabled sensors, IoT device managers may allow for automated discovery and identification of each object, rather than requiring manual input of device identifiers. These tools may be similar to Bluetooth or network discovery tools on computers and mobile devices. Once a platform identifies the available devices within a network, users can choose to establish a secure connection and bulk-add devices into a central registry. This updated list of devices reflects the user’s connected fleet. As devices are discovered and synced with the platform, users can engage with and monitor them through the platform.

Device monitoring — A real-time device registry may provide any combination of details and data related to each device. This may include items such as product identification number, current location, active status, and battery life. Depending on the platform, there may be customization options for the way that device information is organized and which details are visible at a given moment. In some cases, a solution may offer data analytics for each device, such as utilization rates and resource usage.

When configuring a device dashboard, users may elect to set up various alerts and notifications. Examples include proactive warnings about battery health or alert messages about abnormal behavior or conditions. If a device experiences a period of unexpected downtime or experiences any performance issues, this information may be available through the device monitoring portal. If a solution offers advanced alerts or notifications, specified users may receive push notifications through SMS, email, or other channels during particular events. Using the various device monitoring tools offered by a device management platform, IT teams can ensure maximum uptime and performance of connected devices while collecting valuable data about the IoT project.

Remote provisioning — Just as laptops, smartphones, and network equipment require updates and technical support throughout their lifecycles, so do intelligent devices in an IoT framework. IoT device management tools will often provide assistance with remote device provisioning based on real-time information collected from each object. When the time comes for firmware upgrades, security patches, or other updates, device management tools may help facilitate individual or batch updates to the specified groups of devices. These remote actions may be referred to as over-the-air (OTA) updates.

Depending on the platform, it may take device provisions a step further with diagnostics and OTA repairs. While some physical issues may require in-person attention, there may be any number of technical issues that can be resolved through remote support. In these situations, users can leverage certain device management applications to identify and resolve issues from anywhere.

Remote device access — Outside of repairs and updates, administrators may benefit from basic remote access to connected devices. By taking control over device functionality, users can trigger events or perform actions without the need for physical intervention in the device environment. Examples can include the powering on of smart lighting systems and stoppages of factory equipment during unusual conditions. Different smart objects may allow for different remote-controlled actions; depending on a team's established IoT workflows, there may be more or less of a demand for occasional remote access and control.