Products

Carethink automates patient workflows from referral to completed visit. Our AI classifies every referral by medical urgency and operational priority, sends routine cases directly to self-scheduling, and routes urgent or high-priority cases to staff with the relevant context. Once scheduled, Carethink reviews the patient’s information across all systems, identifies missing insurance information, records, and clearances, and automatically collects them from outside providers. Before the visit, it

As a Microsoft Certified Gold Partner and Interactive Intelligence Platinum Elite Partner, Avtex is truly a breadth and depth company with capabilities in contact center, unified communications, CRM, portals and collaboration, notification, infrastructure solutions and application development.

Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from any where.

Logicalware is a low-cost multi-channel customer service solution which works by capturing inbound customer interactions from the web, email, and social media channels, Facebook and Twitter. Within Logicalware, these interactions are converted into actionable tickets and assigned a unique identifier for better tracking.

Predictive dialer software from CallCenterHosting comes with an intelligence that decides when to call a customer. You don’t need to do anything, just feed it with the bulk of customer data. It calls automatically at the right time. And as soon as the call connects, it routes it to the next available agent.

Enghouse Knowledge Management Software (eKMS) combines knowledge base software with community forums to deliver a comprehensive SaaS online self-service solution.

Futwork is a modern contact center solution that combines human expertise with advanced AI technology to enhance customer communication for businesses. By integrating state-of-the-art technology with top-tier talent, Futwork offers scalable and efficient outbound calling services without the burden of fixed costs. This approach enables companies to streamline operations, reduce expenses, and improve customer engagement. Key Features and Functionality: - API Integration & Custom Workflows:

Fonema is a conversational AI platform that automates voice calls, WhatsApp messages, and website chat interactions, and the only one that natively supports both English and Spanish from a single dashboard. This makes Fonema the top choice for US companies serving bilingual audiences as well as Latin American enterprises operating across the region. With over 200 Latin American voice options covering Mexican, Colombian, Argentine, Chilean, and Peruvian accents, Fonema handles pronunciation, loca

Upcall is a collaborative call outsourcing platform, allowing businesses from around the world to create smart outbound call campaigns in less than 5 minutes and ready to make sales, survey and marketing phone calls.

Pioneera is an award-winning technology startup that leverages artificial intelligence and psychology to enhance workplace wellbeing and productivity. Founded in 2018, the company has developed an AI-powered assistant named Coach Indie, designed to monitor and improve employee mental health in real time. Key Features and Functionality: - Real-Time Wellbeing Monitoring: Coach Indie analyzes workplace communications to detect early signs of stress and burnout, enabling timely interventions. -

ChronicCareIQ empowers physicians and hospitals to perform remote patient monitoring and get reimbursed for CPT 99457.

Remote patient monitoring software that offers mental health checkups, behavioral health integration in primary care, pain management, and outcomes tracking, helping patients through video, AI, ML, and behavioral science to ensure the health of patients

Improve customer conversations whilst making your advisors' lives easier

When you join Callifi, you join our family. Therefore, we customize cutting-edge VoIP technology for each customer's business phone needs. In addition, you will always receive prompt service by our communications craftsmen. Above all, it is through this steadfast commitment, we have delighted customers for decades and plan to do so for many more.

Privafy’s security-as-a-service application secures data wherever it travels. The company’s cloud-native technology integrates all the functionality of traditional point solutions, such as encryption, firewall, DDoS protection, IDS/IPS and DLP technology, to provide comprehensive data protection as it moves between locations, clouds, mobile devices, and IoT. Deployed in minutes, Privafy works seamlessly with existing infrastructure to protect organizations of all sizes against today’s most damag

Vodafone colocation services allow clients to move their essential infrastructure into built datacentres, conveniently located across the world with the highest levels of security, resilience, flexibility and network performance.

Using EV Self Help, your organization will improve adoption of IT self-service, resulting in significant benefits.

HelloSells is the missing link between sales and marketing teams - helping businesses increase sales conversions and maximize their marketing ROI. Not all leads are worth your time. Our lead capture and qualification service helps you to save time for the prospects most likely to convert. Our agents are available 24/7/365 to answer your callers, qualify your leads, and either transfer the hot lead, or book an appointment in your calendar. We also provide a suite of tech tools to help you work s

We’re here to help organizations accelerate growth and scale their operation, while economically advancing the lives of thousands of workers across the world. RPM BPO allows companies of all stages to expand faster and more efficiently by outsourcing roles, teams, or entire departments. Our team is nearshore in Latin America, which means you have great English proficiency, verbal and written Spanish, same time zones as the US, and culturally in-tune team members who can connect authentical

eTollFree is Tier-1 World Wide VoIP Provider. Provide superior local and toll-free numbers for individuals, or call center solutions for large Fortune 500 companies