# eTollFree Reviews
**Vendor:** eTollFree  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Total Reviews:** 1
## About eTollFree
eTollFree is Tier-1 World Wide VoIP Provider. Provide superior local and toll-free numbers for individuals, or call center solutions for large Fortune 500 companies




## eTollFree Reviews
  ### 1. Terrible service don't do it!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Van Thu N. | Founder and Brand Builder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2020

**What do you like best about eTollFree?**

It's the cheapest toll-free number I was able to find on Google search engines. I like the chat feature on etollfree.net's website for help.

**What do you dislike about eTollFree?**

Everything! First, they kept generating toll-free numbers that weren't available, then I wasted hours trying to figure out how to set it up on my phone. Instructions aren't clear on their website on how to get properly set up. I downloaded the Zoip app to configure eTollFree on my phone and had a hard time getting that set up and I'm considered a tech savvy person and used many apps and other Voip services like Google Voice and Dialpad.  I called to cancel since none of the numbers they gave me worked because they were all taken by someone else and they didn't cancel. Instead when I logged in I noticed there's a balance and many invoices. So today the lady in the chat box said she checked my number and it works. I had my boyfriend call me and it went to some prompts that weren't mine. So someone else is using it but they think it's mine and says it routes to my phone number. I suggest going with a more expensive solution that won't give you problems and a headache.

**Recommendations to others considering eTollFree:**

Weight cost benefits before signing up.

**What problems is eTollFree solving and how is that benefiting you?**

I was looking to list my company up on directories with a toll-free number instead of using my mobile phone as an independent contractor and business owner.


## eTollFree Discussions
  - [What is eTollFree used for?](https://www.g2.com/discussions/what-is-etollfree-used-for)

- [View eTollFree pricing details and edition comparison](https://www.g2.com/products/etollfree/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+09%3A35%3A06+-0500&secure%5Bsession_id%5D=cf4f7773-ddef-48a7-bf03-f442d4b917e7&secure%5Btoken%5D=52d62bac40983374962eb316e48110a66cec73ef9a2b385f896931faaae4e2cb&format=llm_user)

## eTollFree Features
**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Generative AI**
- AI Text-to-Speech

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Administrative**
- Call Recording
- Reporting & Dashboards

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

## Top eTollFree Alternatives
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