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G2 Grid® Scoring

Security Awareness Training Software Definition

G2 defines security awareness training as software that offers online courses or in-app training to train and assess end users’ security readiness. Businesses use these tools to outsource security training to specialized providers with experience and courses specific to various security measures. Organizations also use these tools to meet internal security and privacy compliance standards and influence changes in behavior to reduce an organization’s security risk.

Many of these tools deliver simulated attacks to help employees better identify malicious content before encountering it in real-life scenarios. These scenarios and training can sometimes be adapted to address different roles and risks within an organization. Some security awareness training includes content designed to inform users and help protect against security threats unique to AI, such as exercises to identify deepfakes or how to use AI responsibly in the workplace. New course content and simulations are often released in response to real-life scenarios and evolving threat landscapes.

An emerging function of security awareness training software is using AI to customize training programs. Customizations can automate content generation in alignment with an organization’s policies and priorities or industry. AI can curate learning paths that align with an individual’s specific learning needs based on past training or simulation performance.

Security awareness software is designed to train and support end users in all areas of an organization. This is different from cybersecurity professional development software, which targets cybersecurity professionals to cultivate new technical skills or prepare for professional cybersecurity certifications.

To qualify for inclusion in the Security Awareness Training category, a product must:

• Offer online security classes, web-based educational content, or simulations for end users
• Provide assessment tools and monitor learning progress

Security Awareness Training Grid® Scoring Description

• Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores. Leaders include: KnowBe4 Security Awareness Training, Hoxhunt, Hornetsecurity Security Awareness Service, SoSafe, Arctic Wolf, Adaptive Security, MetaCompliance Security Awareness Training, Huntress Managed Security Awareness Training, Mimecast Security Awareness Training, Infosec IQ, Webroot Security Awareness Training, Riot, EasyLlama, usecure, IRONSCALES, Immersive, Phished, NINJIO Security Awareness, and Hornetsecurity 365 Total Protection
• High Performing products have high customer Satisfaction scores and low Market Presence compared to the rest of the category. High Performers include: Hacker Rangers Security Awareness, Guardz, Boxphish, Traliant, CyberHoot Cybersecurity Awareness Training, Beauceron Security, Pistachio, Right-Hand Cybersecurity, Goldphish, Trustifi Email Security, Global Learning Systems, Arsen, Copla, Carbide, Bastion Technologies, Junglemap, Defendify All-In-One Cybersecurity Solution, ProPHISH, Phin Security Awareness Training, Hook Security, and cyberconIQ Cyber Awareness Training
• Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Contenders include: Proofpoint Security Awareness Training, SANS Workforce Security and Risk Training, BullPhish ID, Barracuda Security Awareness Training, and Symantec Email Security.Cloud
• Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Niche products include: Inspired eLearning Powered by VIPRE, PhishingBox, Fortra Human Risk Management, CyberSmart, CultureAI, Nimblr Security Awareness, Avatao, CybeReady Security Awareness Training Platform, OutThink Adaptive Security Awareness & Human Risk Management Platform, Threatcop Security Awareness Training, and Haekka