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IRONSCALES Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

IRONSCALES Media

IRONSCALES Demo - Awards
With IRONSCALES, you and your colleagues are safer together, because of the following capabilities:​ ​ Advanced Malware/URL Protection​ Mailbox-level Business Email Compromise protection​ AI-Powered Incident Response​ Collaborative real-time threat detection​ A virtual security ...
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IRONSCALES Reviews (52)

Reviews

IRONSCALES Reviews (53)

4.7
53 reviews

Pros & Cons

Generated from real user reviews
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Diego A.
DA
Small-Business (50 or fewer emp.)
"IRONSCALES: Powerful Email Security Add-on"
What do you like best about IRONSCALES?

I love that IRONSCALES is an incredibly powerful tool that organizes all my company's emails, protecting us against phishing, spam, or identity theft strategies. The tool effectively adapts to all new technologies used by attackers, ensuring continuous protection. I greatly value its ability to verify email header information and the fact that it is supported by an active user community, which allows for efficient reporting of suspicious or problematic emails. This is reflected in a faster and more effective response to incidents through its AI (Themis). Additionally, IRONSCALES is complementary to Office 365, enhancing email security and training for internal users. The initial setup is very intuitive and is appreciated by my technical team for the support in data management. Without a doubt, IRONSCALES is a product I would confidently recommend, which is reflected in giving it a rating of 10 in terms of likelihood of recommendation. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

The integration of buttons in Google and Microsoft 365 could be improved, as it is currently done manually. It would be interesting to have a more automatic way to add these options. Additionally, there is a mention of a problem with the file that does not follow instructions when proceeding directly from the applications. Review collected by and hosted on G2.com.

Jacer A.
JA
Security Operations Center Specialist
Enterprise (> 1000 emp.)
"IRONSCALES utilized over a 3-year period"
What do you like best about IRONSCALES?

What I like best about IRONSCALES is how easy it makes phishing protection feel. It catches a lot of the threats automatically, but what I really appreciate is how it empowers our users to report suspicious emails with just one click. The Outlook integration is smooth, and the platform itself is easy to navigate. It’s helped us improve both our security and our team's awareness without adding extra work. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

The interface could be easier to use. Some settings take a bit of time to find, especially when you're new to it. We also get the occasional false positive, but that’s pretty normal with email security tools. Nothing major, just a few things that could be improved. Review collected by and hosted on G2.com.

Chip B.
CB
Information Security Engineer/Analyst
Mid-Market (51-1000 emp.)
"Ironscales makes quick work of email security"
What do you like best about IRONSCALES?

The best thing about Ironscales is that it saves a lot of time in dealing with email threats. Initial setup was pretty simple and additional tuning is intuitive. It finds a lot of threats the MS365 misses, even with full Defender/Advanced Threat Protection tools. Instead of having to sort through layers and layers of MS alerts and remediations, we can manage all our email issues in a very intuitive portal, including a lot that MS just misses.

Ironscales Themis AI does a good job of auto-classifying suspicious emails, and it gets better as we tune it. The emails that it's unclear about are easy to process manually.

The phishing campaign management is easy to work with and the integration of remedial training makes user education (almost) painless.

The Ironscales team is very easy to work with and very responsive in helping with any questions that we've raised. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

I wish they had an Android app for mobile admin. The IOS app is great for doing quick cleanup of incidents. Review collected by and hosted on G2.com.

SA
IT Director
Mid-Market (51-1000 emp.)
"Very good mail security system, with many features to enhance your company's email security."
What do you like best about IRONSCALES?

The anti-spam solution offers comprehensive protection with advanced features, including adaptive learning capabilities and user awareness checks. The platform excels at event monitoring and alert management through its intuitive interface. The training modules and security simulations provide valuable educational content, while the implementation process is streamlined, typically taking less than an hour to fully integrate. As a result, our users have developed a stronger understanding of email security best practices. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

i would like that there could be an opperability with Office 365 Spam services - though i'm not sure it's possible.

i would like more reporting and more automations posibilities. Review collected by and hosted on G2.com.

Allen S.
AS
Information Technology Security Analyst
Enterprise (> 1000 emp.)
"IronScales Not quite set it and forget it, but sure is close."
What do you like best about IRONSCALES?

I think what we like most about Ironscales is the ease of setup. After a 10-minute phone call, it was already finding things in our users' mailboxes. Ironscales is so easy to use, just three buttons: Spam, Phishing, or Safe. It doesn't get any easier than that. Add in SPF hosting, DMARC, and user training, and you have a complete email security arsenal. Their customer support and integration team has been great to work with. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Our only minor gripe (that has a huge impact on our environment is the lack of comprehensive user access roles. e.g. if you want an analyst to remediate the issue and create phishing/training, you would have to give the user the admin role since someone with the Phishing/Training Role can't remediate and vice versa. Review collected by and hosted on G2.com.

Hagan M.
HM
Director of IT
Mid-Market (51-1000 emp.)
"5 years and counting"
What do you like best about IRONSCALES?

I have implemented Ironscales in my last two companies because it's an essential tool for helping protect employees and the families we serve in my industry. In being compliant, Ironscales addresses missing pieces that help give our organization the tools needed to handle issues quickly. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

We're somewhat disappointed in the cost of DMARC module and how something is not provided already to the normal subscription holder. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Ironscales - secure email tool"
What do you like best about IRONSCALES?

We use Ironscales as a secure email tool. It is a magnificent tool, helping us detect all the malicious mails. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Up to date, we are satisfied with this tool, so nothing to declare here. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"IronScales - Email filtering"
What do you like best about IRONSCALES?

Ironscales is great because I rarely have to look at it. It does what it does without my intervention and it does it well. Easy to setup and maintain. Automatically adds new mailboxes for you. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Bit pricey but what it offers is worth the cost. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Enterprise (> 1000 emp.)
"Easy replacement of our legacy secure email gateway"
What do you like best about IRONSCALES?

Easy to implement and replaced our legacy secure email gateway. A quick 10 or 15 minutes a day to clear any reported phishing or requests to release spam. Staff appreciates the transparency of emails that are quarantined. Has reduced administrative overhead for IT staff. Integrated well with existing Office 365 services. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Sometimes the clustering of incidents wraps legitimate email into one, however that is more a reflection of the types of attacks and mostly impacts encrypted email platforms and services like Paypal, DocuSign, and Adobe Sign. While sometimes a hassle it is good to get the visibility. Review collected by and hosted on G2.com.

Rick J.
RJ
Testing Assistant
Mid-Market (51-1000 emp.)
"IRONSCALES Just Works and Works Well"
What do you like best about IRONSCALES?

Each update keeps making IRONSCALES better and better. Easy to use and change settings. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Nothing that I can think of. I am happy with IRONSCALES as it is. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

6 months

Average Discount

12%

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IRONSCALES Features
Targeted Attack Prevention
Spam Filtering
Intelligence Reporting
Email Integration Suppor
Access Management
Allow and block lists
Anti-Malware/Anti-Spam
Quarantine
Advanced Threat Protection (ATP)
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IRONSCALES