Hornetsecurity Security Awareness Service Reviews & Product Details

What I like best is the AI powered phishing simulations and the personalisation of the employee training. You have the Employee Security Index (ESI) which gives you a good measure of the security awareness of your users and enables you to identify those that require further training. The dashboard is very intuitive and provides some very useful insights. The training is automated which obviously saves a lot of admin. The realistic attack simulations and the continuous learning approach are great for building up a more secure culture across the business. Review collected by and hosted on G2.com.

One area for improvement would be the flexibility of the custom phishing simulations and campaign scheduling. Some of the more sophisticated scenarios do require manual configuration and the reporting could do with a bit more in the way of context beyond the basic stats. The training content itself could be more varied and more succinct to keep people engaged. The M365 integration is very good, just the initial setup and policy tweaking can take a bit of trial and error. More customisation options and better reporting would be a significant improvement. Review collected by and hosted on G2.com.

I like that I can set up Hornetsecurity Security Awareness Service once and let it run on its own. It automatically schedules realistic phishing tests and gives people who click a quick, focused video and a few follow-up questions, while leaving people who pass alone. The tests adjust in difficulty for each employee, and the Employee Security Index gives me a simple score to show management and see which people or departments may need extra help. I’ve also noticed staff are quicker to use the reporting button when a real suspicious email comes in. It works smoothly with Microsoft 365 for syncing users and helping test emails get through the inbound filters. During the switch, our domains, mailboxes, and user groups synced without manual CSV uploads, and we didn’t have to rebuild our campaign schedules. After we connected our tenant and added the Outlook Phishing Reporter button, the automated engine started running baseline tests on its own. It saved our team a lot of onboarding time, and it’s a huge time saver overall. Review collected by and hosted on G2.com.

I find the phishing simulations a bit limited when I want to build specific templates for our internal tools or company culture. The initial setup with our Microsoft 365 rules and whitelisting took some trial and error to keep test emails from getting blocked or triggering false alarms. I’d also like an easier way to edit and preview templates and target specific scenarios to certain teams. The campaign scheduling menu feels a little dated compared to the rest of the dashboard. Review collected by and hosted on G2.com.

What I like most about Hornetsecurity Security Awareness Service is that it runs on autopilot and adapts to each employee without us having to design campaigns by hand. The AI assesses each person’s level and adjusts the simulations: those who are good at spotting scams get more challenging tests, while those who struggle are taught gradually. I also love the Just-in-Time learning: if someone clicks a fake link, they immediately receive a one-minute visual explanation, without being told off; that makes it feel like learning rather than punishment. I find the built-in Outlook reporting button incredibly convenient, as it lets people flag a suspicious email with one click. Setup was faster and easier than I expected: because it’s cloud-based and integrates with Microsoft 365, we didn’t have to install anything on local servers, and we had it up and running in one morning, with preconfigured campaigns and the button deployed to the whole team. For an IT team with no time to create campaigns or give monthly talks, it solves the problem and gets employees protecting the company practically on autopilot. Review collected by and hosted on G2.com.

Sometimes the AI gets a bit too persistent with people who often make mistakes and sends them too many tests and mini-courses; I’d like to be able to dial it back a little during especially busy periods. I’d also like more flexibility to create highly specific simulations, because right now I’m fairly tied to the platform’s formats and templates. The reports have plenty of useful charts and metrics for IT, but they’re too technical and dense for management; an executive-friendly, visual one-page summary would be useful. And although the Outlook reporting button is convenient, I have to keep reminding the team to use it, because otherwise they go back to sending screenshots in chat or notifying us by phone. Review collected by and hosted on G2.com.

The best part is that it practically runs on autopilot. It launches the tests and short courses without us having to stay on top of it all day, and you can tell that our colleagues are now much more alert to suspicious emails. Review collected by and hosted on G2.com.

I’d like to be able to customize the simulated phishing templates in more depth, so they match the exact vocabulary we usually use in our industry. Review collected by and hosted on G2.com.

Its flexiblw enough, as long as you’re willing to spend some time learning it. I’ve built a few custom phishing scenarios and those have worked better for us than the default ones. Hornetsecurity awareness scheduling and tracking have been reliable and tools I use most often are the custom campagin builder, progress tracking, reporting and follow up automation. It also integrates snoothly with our email environment, without and delays or sync issues. Review collected by and hosted on G2.com.

Hornetsecurity need a small of tweaking to really get the most value out of it, and some of the reports could use more context rather than only showing numbers. The phishing tests run regularly and people don’t know when They’ll arrive, which is helpful for the overall setup. Review collected by and hosted on G2.com.

With Hornetsecurity security Awareness service, we needed something we could deploy quickly and it worked out well. The Setup didn’t drag on, and we were able to launch our first phishing campaign in a short time. I also appreciated Hornetsecurity’s ready to use content library. Even without a lot of heavy customization, it was solid enough to get started and training right away. Integration with our email system was also straightforward, which made the rollout smoother overall. Review collected by and hosted on G2.com.

With Hornetsecurity, if you want to run more advanced scenarios, you’ll need to spend some time tweaking the settings. The default setup is fairly basic, you can compare results across campaigns and clearly see whether users are improving overtime. That visibility has been especially useful for our quarterly reviews. Review collected by and hosted on G2.com.

From a Devops perspective, the largest win has been how smoothly it integrates with our Microsoft 365 setup. We didn’t have to do much heavy lifting to sync usera and get camaigns up and running fast. Phishing simulations very close to what we actually see in the logs credential harvesting emails, fake internal reqests and similar patterns and its become a more and more useful tool for sending uaera authentic looking (but phishing) emails that create a sense of urgency and push for action. Reporting easy to understand and easy to share with management, without having to reformat the data first. Review collected by and hosted on G2.com.

Our Hornetsecurity users were clicking on almost anything that looked urgent at first and the benefit we saw was that it raised awarness of common soam techniques across the organization. It also helped cut down on noise for our team and fewer incidents ended up being esclated to us. Review collected by and hosted on G2.com.

What stood out to me most was how convincingly the phishing emails mirrored real world attacks. A few people on our team believed they were real, which says a lot about the quality. I also thanksfull that the system adapts to real situations and current topics, then uses that context to generate relevant test mails snd campagin automation, along with instant feedback and the training modules, helps keep the process on going instead of letting it become a one off exercise. I’m also a fan of the incident reporting feature, it encourages users to actively report supicious mails rather than ignore them. Review collected by and hosted on G2.com.

Pricing can add up depnding on which features you enables. Intial configuration especially when you’re trying to align it with existing security policies may take some trial and error to get right. It does help reduce the attack surface by running simlations and using the statistics they provide. Review collected by and hosted on G2.com.

What makes this tool effective is how realistic the phishing and smishing simulationa feel. It doesn’t come across as generic, check the box training; users actually have to pause and think before clicking. I also the segmenation feature because it leta us focus on higher risk users with more tailored campagins. I appreciate that the platform can assgin tests, track progress and automate follow up training, which helps keep everything consistent over time. It also includes helpful capabilities like progress tracking, automated reminders and risk scoring and the integration woth pur email environmwnt was fast we didn’t need much support to get up and running. Review collected by and hosted on G2.com.

Hornetsecurity some of the content updates could arrive faster so they bettet reflect the latest attack trends. The initial setup for more customized campagins also takes a bit of trail and error before everything feels properly dialed in. It does a really great of creating serious threat scenarios, which helps keep everything for mimicking real world threats. Review collected by and hosted on G2.com.

Deployment is fast, and we can launch campagins within minutes. The horenetsecurity awarness service is intutive and the automation means we don’t have to constantly monitor the training. Features such as email reporting, uset scoring and campagin scheduling make it straightforward to mange at scale, the explanatory videos and quizzes are clear, simple and effective. It integrates smoothly with our email environment and the dashboards provides an easy to understand overview of performance. Review collected by and hosted on G2.com.

I’d like more flexibility when creating phishing templates. Also, some of the training videos feel longer than necessary which can hurt enagement for busy teams and ends up taking more time than it should. Review collected by and hosted on G2.com.