Proofpoint Security Awareness Training Reviews & Product Details

Proofpoint Security Awareness Training Overview

What is Proofpoint Security Awareness Training?

Proofpoint Security Awareness Training (formerly Wombat Security) solutions engage an organization's end users and arm them against real-world attacks. We leverage industry-leading threat intelligence to deliver the right education to the right people at the right time to create your last line of defense. Your end users. Our solution includes simulated attacks, knowledge assessments, customizable video, interactive, & game-based training, training content from The Defence Works (acquired in May 2020), TeachPrivacy compliance and privacy training, awareness materials, and email reporting & analysis tools available in 40 languages. Customers using our solutions have reduced successful phishing attacks and malware infections by up to 90%.

Proofpoint Security Awareness Training Details
Languages Supported
Arabic, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Central Khmer, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
Product Description

Proofpoint Security Awareness Training solutions engage your end users and arm them against real-world cyber attacks, using personalized training based on our industry-leading threat intelligence. We offer a variety of assessments, training, and email reporting and analysis tools to deliver the right training to the right people at the right time. Customers using our solutions have reduced successful phishing attacks and malware infections by up to 90%.

How do you position yourself against your competitors?

Proofpoint is the only vendor positioned to identify people receiving actual attacks and map that to training they need to take. Proofpoint’s world-class threat intelligence provides simulated phishing lures from the wild, new training and alerts on threats impacting our customers, and the ability to classify, prioritize, and automatically remediate user-reported emails with Closed-Loop Email Analysis and Response (CLEAR).

Our diverse library of training includes humorous and engaging content from The Defence Works (acquired in May 2020), as well as a partnership with TeachPrivacy for compliance and privacy training needs. Our core short, customizable video, interactive, and game-based training provides security education driven by threat intelligence. This means fresh, relevant content that drives user behavior change without wasting user time. It's mobile-friendly, 508 &WCAG compliant, and available translated and localized with regional references in 40 languages.


Seller Details
Seller
Proofpoint
Company Website
Year Founded
2002
HQ Location
Sunnyvale, CA
Twitter
@proofpoint
26,832 Twitter followers
LinkedIn® Page
www.linkedin.com
3,623 employees on LinkedIn®
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Proofpoint Security Awareness Training Screenshots

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Proofpoint Security Awareness Training Reviews

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

- Dashboard - Is very well designed.

- Phishing Simulation Content - There are a lot very good options and content is updated often with phishing emails Proofpoint sees. Also, teachable moments are really good and very easy to modify. We have not leveraged training yet, but we have played around with it and it seems to be very well done, easy to modify.

- Reporting - Is outstanding. I actually use this on a monthly basis to explain the value of our phishing simulation program.

- PhishAlarm Analyzer - Its great to have integration between users phishing submissions, automatic sandbox evaluation and the training platform. We were doing this with a different product previously and now that we are are on one platform, we have streamlined our support and reporting process. Review collected by and hosted on G2.com.

What do you dislike?

- Would like to see a combo url link in attachment that brings you to a phishing page. Right now, it is one or the other (attachment or url).

- Would like to see the option to deploy a test scenario that does not count against the reported data, so you can verify things are working properly before doing a mass deployment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Automated the evaluation of user phishing submissions

- Is helping to drive education and awareness through repetition and teachable moments

- Is helping to extend the eyes and ears of security team, to all of the users in the company, via the "Report Phishing" button. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The various types of campaigns to send out to my employee base for educational purposes. I really enjoy the fact that if someone falls for the campaign, they are automatically enrolled into education to help train them from continuing to fall for these simulations or better yet - real world phish campaigns. Review collected by and hosted on G2.com.

What do you dislike?

The main issue is the integration with on premise our LMS, as it would be very beneficial to track users that complete the auto enrolled material in a way that would be very beneficial metrics for our management. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Highly recommend using Proofpoint Awareness professional services to run your campaigns, it really does help if you do not have the headcount internally to do this for you. They are very flexible to meeting your companies needs and brings to the table what others do to brainstorm ideas when needed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

By being able to continue to send out multiple simulated emails in a single campaign is very helpful, as it prevents users from telling others near them what to look for and submit to get "brownie points". Also, we utilize the professional services from the Security Awareness team and this has taken a large amount of workload off of me personally in preparing for the campaign as well as the metric reporting up to senior management. Review collected by and hosted on G2.com.

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Open Discussions in Proofpoint Security Awareness Training
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Support is great if there are any questions or concerns. The training offered is very good. Users seem to enjoy the training videos more than our last product. Review collected by and hosted on G2.com.

What do you dislike?

So far the only thing we don't like is verifying training is complete for a user. Instead of just being able to check their account, you must run a report to get their training status. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Informing users of what to do and not to do and what to look for in regards to potential malware and spam. Users have a better understanding of the dangers of using internet connected devices. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Our employes understend the materials in Proofpoint Security Awareness Training Product very easy and they don't protest very mutch doing it. They have good management tools and reporting build in, but not perfect, so they are still things to improve. Review collected by and hosted on G2.com.

What do you dislike?

We have a problem with user management. We would like to see some automation like on every new user assign this tasks. Sometimes the Reporting tool in Proofpoint Security Awareness Training Product is difficult to use and you have to play a with the options to set and see what you need. Also one account lock itself after many attempts to log in only the administrator have to go and one by one unlock them, and you have a lot of locked accounts it cost you time and pations to fix them. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you whant someting nice and effective with very high quality materials, then Proofpoint Security Awareness Training Product is for you. Management is fast, but there aren't many automated tasks you can use. Also reporting inside the product, is very detaild and full of different lenses you can use to find the thing you need. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have to implement and monitor security training program that our employes have to spen attending atleas 2 houst yearly. Using Proofpoint product are easy, they are interesting and funy and our employes rearly start to understend and use what they have learned doing it. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The variety of different templates used to send to our company's users, and the realistic look of those templates was very impressive. The ability to customise and tailor your own templates has also proved extremely useful in creating slightly more difficult to detect phishing emails, allowing spoofing from an account within the company and making believable phishing emails. Somebody is allocated from Proofpoint to assist companies when using this product so you're not just thrown in blind, there's a lot of help and support. There is a suggested rollout plan spanning a year which has been very helpful for us as we weren't too sure where to start with our rollout. There have been somewhat regular calls and meetings with our person from Proofpoint, ensuring that we're still getting on fine with the product. Finally, the graphs and charts created by Proofpoint when it has gathered the results are very clear and concise, and helpful in displaying the information to those who may not as readily understand the raw data gathered by Proofpoint. Additionally, the courses created by Proofpoint to assign to your users are very helpful, contain good information and you are also able to customise these to your needs, meaning you can make them as comprehensive as possible or simplify them depending on your needs as a company. The support team at Proofpoint have been very helpful, giving me advice and support in order to fix the issue of all of their emails going to the junk inbox. Review collected by and hosted on G2.com.

What do you dislike?

Despite the support team of Proofpoint being extremely helpful, they were unfortunately unable to help me with one issue which I was experiencing, unfortunately we were finding it impossible to track when a user had opened the fake phishing email, the reason for this that Proofpoint uses a 1x1 invisible picture in every email they send, so that when that image is fetched from their server, they can definitively say that the email has been opened and who by. Due to saving bandwidth, our company automatically blocks images and so Proofpoint was unable to let us know when emails had been opened by users, only whether the phishing link had been clicked or not. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I definitely recommend choosing Proofpoint. The support received coupled with the comprehensiveness of the platform is hard to beat. I would also recommend however ensuring that your company can have full integration with all of Proofpoint's features as we have had issues with tracking email opens. The product is still hugely useful, however it is one fairly important piece of information, as it enables you to know whether the user simply missed the email, or if they opened it and made the decision not to click on the phishing link. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Proofpoint, we are solving the issue of users not being so aware of the action they need to take to work securely. Benefits we have realised are a huge uptick in the amount of users who email us reporting legitimate phishing emails, and even emails which aren't phishing ones, but looked like they might be. Proofpoint is greatly helping to improve the security of the company. Review collected by and hosted on G2.com.

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Information Security Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

If you have a lot of ground to cover in multiple languages Proofpoint Security Awareness has training modules and assessments that can really make a difference. We followed Gartner's recommendation and have not looked back. Now, this product is deployed around the globe and we continue to see improvements; not only in awareness, but in a growing security centric ethos across the group of companies.

The majority of staff seem to take pride in reporting phish and scoring highly, and that is kudos to a good accessible learning environment and tools that people want to use. Campaign setup is straightforward and the reporting options and integrations are continuously being improved, offering the flexibility to report both on platform or in others.

Support is knowledgeable and responsive and we have generally had most issues resolved within a few days. Review collected by and hosted on G2.com.

What do you dislike?

CyberSecurity moves fast, and because of this some of the phish training can feel a little dated. Occasionally more weight is applied to certain aspects based on the training focus, and users applying previously learned skills can feel disappointed when the method they are applying is marked incorrect. But these are minor, sporadic issues. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This product is not the cheapest on the market, but it is effective. To get the most out of it send simulated phish regularly, schedule regular training and enable the free-play option to allow users to devour all the training they want. I found adding certificates to each module was a great incentive and gave staff something to keep. I have no qualms in recommending this product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We work in an industry that is a network of smaller companies, and not all deploy enterprise grade security. Because of this some habits are outdated and certain systems are more exposed than other industries. After using Proofpoint we have seen a significant reduction in both the number of compromised accounts and malware detections across the estate. We have also seen an increase in users checking the legitimacy of email with colleagues and applying the techniques learned. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The training product is very easy to use and even easier to administer. We have been able to delegate the administration to our service desk team.

The overall options are more than enough to satisfy our compliance requirements as well as give us peace of mind that our end users are receiving the training that is needed. In this crazy world of ransom ware and constant phishing expeditions, this has allowed us to sleep better at night.

Not only are there enough modules, but the depth of the modules and the over all topics is amazing. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it appears that our SSO times out or a few issues with browser support. But that could just be an issue our end as we are rolling out Windows 10 and migrating from Windows 7. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Definitely worth checking out. It is worth the price. Will give allow you to sleep better. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving end user training and covering network security compliance. We must comply with strict SEC regulations as well as audits from 3rd parties that we do business with. Showing metrics and printing reports has allowed us to maintain a great relationship with the 3rd parties.

We have realized that principals of the company are more satisfied knowing that the end users are receiving the training that is required. Our service desk has also received less phone calls as users are able to maintain a much more vigilant eye on their email as well as personal devices. They are able to more easily distinguish possible malware and potential phishing emails. They are also more aware of websites that display certificate issues or other warning signs of potential malware. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Proofpoint integrates our security awareness program with our operational toolset, allowing us to deliver training that is practical. Having our phishing exercises integrated with the same provider of our annual security training offers our employees a consistent interaction with Information Security, which establishes trust and confidence in our programs. Review collected by and hosted on G2.com.

What do you dislike?

It has taken us a while to get fully deployed, because we deployed Proofpoint email security tools in addition to the training. If you already have security tools in place, this should not be an issue, but they are distinct projects that need managed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Proofpoint training is a great way to mature your security awareness program in line with operational security tools. We deployed our Proofpoint email security tools first to gain better visibility, deployed the "Report Phishing" button prior to training, then deployed training and finally phishing exercises. This allowed users to become familiar with Proofpoint and then put their training into practice right away. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Creating a consistent look-and-feel for interactions with Information Security has been critical for end-user adoption, which is what Proofpoint security awareness training provides. Users know to report phishing using the Proofpoint Outlook plug-in, which they also see in their quarantine emails and when they get phishing exercise emails. All of this helps us to train users to identify trusted sources when thinking about Information Security, moving us away from the older model of "Click this link to find out why you shouldn't click on links." Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I really like the granularity and the speed of the development. They are always listening to suggestions and ideas. And the product is customizable everywhere. We do a lot of custom campaigns with the product and we usually implement services like periodic campaigns to our customers (for instance, Coronavirus and Valentine's Day in Italian). While the product is not fully in italian (I am talking about ThreatSim and some notifications) it is very customizable and so this limitation is not too much heavy for the end user. Review collected by and hosted on G2.com.

What do you dislike?

The need to have 2 portals. I want a single one for ThreatSim and Training. Furthermore, I believe that the SSO process should be easier (like a "Settings page"). For instance, Google made a really useful settings page. Furthermore, I would like to see some customizations (I want an import button for phishing templates) that can help improving the users experience. At the moment I also dislike the fact that it is missing some public REST API, and that the certificates jacket for the training appear only at the end of the training and there is not a "badge" page where you can see all your certificates. Last, a report/dashboard to see the top risky users shall be implemented (see Mimecast Ataata) as this can become a really big value for the product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The vision that Proofpoint has, as Wombat is the first product for Security Awareness, is the best one you can find. They suggest to start with a blind campaign, and then continue the training cycle... if you follow the advices you will get results. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I wanted to show that people are the first target and the first defense. Mission completed! Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The training not only includes training modules, but also assessments and security awareness materials. In addition, in the Community site you get many of your questions answered. They provide documentation for almost everything, including sample (or suggested) plan for a Security Awareness Training program, which really came in helpful when setting up the program. I really appreciated that they sent out newsletters to us informing us of new features, reports, and updated training materials. Review collected by and hosted on G2.com.

What do you dislike?

It takes to learn how to setup and use the system from the administrative perspective. It is worth to take sufficient time for the setup because the end users will benefit. Overall, they find it extremely easy to use and very intuitive. Actually, not much support required. Once you get used to the system, it actually becomes easy to use. My advice: do not be intermitid with the different options and the amount of content. Go step by step. First get familiar with the concept, the general settings (especially user settings), test it with yourself or other colleagues. You will definitely enjoy the experience. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Contact them to organize a demo session. It gives you a chance to see the product and how it can be used, and it gives you a chance to ask many questions. I would especially pay attention to their approach to training. We liked the concept, and started implemented it as suggested in our company. Not all of it, of course. We even got to test it ourselves before buying it. If you do go for the test, make sure you are aware that you must first go through a setup phase of assignments. Otherwise, you will just view the materials (content) without having the complete experience. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a product that could be used long-term, for more than 1 year. We found that Proofpoint has a lot of training modules, assessments and resources that we could use to carry out a program for over a year without repeating the content (e.g., avoid watching the same video over an over). We also needed a product where we could adjust the content to our users. With Proofpoint, we can do this by creating our own assignments. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from the seller
What do you like best?

A variety of exercises that helps train the mindsets of all staffs (even non-IT) of what to look out for in phishing emails and other categories. It definitely does a good job of covering the basic key indicators of a malicious email. Review collected by and hosted on G2.com.

What do you dislike?

Maybe including more real-life scenarios in which are more difficult to spot right off the bat. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Training non-IT staff in being more aware of suspicious emails and to utilize the report phishing button. These training modules have definitely improved the usage of the report phish button. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The price is quite adequate, support is available and always presented in a polite manner. We were under Mr. Kurt Werner's account, but we are now moving to Monika Nowara, however we were just introduced recently, thus no particular feedback available at the moment Review collected by and hosted on G2.com.

What do you dislike?

Not very convenient user management, as i would like to see a more aggregated view (for example, i've submitted GDPR module to 300 employees, over course of 1 year, for some multiple times. How can i see with 1 button click how many of them did not complete GDPR module at all?) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Highest recommendation would be to integrate your company's active directory (if you have one) with proofpoint, as this would make user management much better. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are having the GDPR module and making our employees complete it. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The ability to send out simulated phishing campaigns to simulate an attack are helpful. The most pertinent reviews came from our users, who thoroughly enjoy the training modules. Easy to use. Affordably priced. Review collected by and hosted on G2.com.

What do you dislike?

The reporting module isn't the most intuitive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We initially purchased this to "check the box" saying we have provided training for our users. However, the positive reaction from our employees was unexpected. The majority of our employees are now quite vigilant about even the smallest anomalies in their Inbox. Review collected by and hosted on G2.com.

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UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that the employees of my company are able to learn about Cyber Security and apply awareness principles to their everyday jobs using Proof Point's industry best practices. I like the ease using the administrator portal. When using the portal, i find it easy to create spoof emails to my desire in testing the staff workforce. The users find the training easy to navigate. Review collected by and hosted on G2.com.

What do you dislike?

I do not have any complaints with the service, this has been an excellent experience. Some of the questions aren't worded as easy and the answers could be in a "gray" area resulting in a wrong answer. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I advise you to look no further, Proofpoint Security Awareness is the real deal when it comes to properly training your staff and getting good results. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problem that I am able to solve is proving to the staff that being aware of their Cyber work space is incredibly important in this day and age. To prove to the employees that there are malicious actors out there that are trying to take advantage of people and their companies. To show employees that they need to protect their jobs by protecting their company and teaching how every decision they make can affect. The employees in the company from your basic user to the President take this training seriously and talk among each other about the importance of safeguarding data and their workstations. Review collected by and hosted on G2.com.

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AP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Security training is comprehensive and can be automatic. I run simulated phishing attacks monthly and users who fail can be enrolled in additional training. User feedback on the training and mock phishing has been positive compared to other products we have used and demo'd.

Proofpoint has been doing a good job of updating and modernizing the interface since their purchase of Wombat.

Proofpoint's sales and technical teams have been good to work with as well. We set up SSO with a provider that was new to them and we were able to work through the process without any major headaches. They aren't pushy like some of their competitors as well. Review collected by and hosted on G2.com.

What do you dislike?

In it's current state, the interface is still not fully consistent. The simulated phishing campaigns still run in the old Wombat interface which has a bit of a different look and feel from the rest of the product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Proofpoint for security awareness training, and ongoing phishing simulations and training. We have seen a substantial decrease in user account compromises since we started using the product. Users like the Outlook/O365 plugin to report phishing attacks, and that feature has all but eliminated having users forward phishing emails on to our helpdesk and communications teams. Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the ability to customize course material so that it is better applicable to our firm's business and the terms we use. I appreciate that I can include my interns in the training as well. I've received positive feedback about the quality and appropriateness of the training from my employees. Review collected by and hosted on G2.com.

What do you dislike?

The reporting is a little thin and not always intuitive to use. I like more user details rather than firm level. It seems only a limited number of reports include that. It would be useful if Proofpoint distributed current trends in specific scams and phishes to the administrator to determine if it should be distributed internally. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take advantage of the training module customization features. Encourage users to explore training beyond what is required. Don't be afraid to assign additional (remedial) training to users who are higher risk. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I assign cybersecurity training that relates to my employee's personal security awareness as well. I also post relevant material (posters) and distributed specific security alerts to my employees. Review collected by and hosted on G2.com.

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AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that they have many templates and the possibility to adjust them. The full coverage of analysis, auditing and training.That you have an own coach to met your goals. That security contantly will be discussed with the people. Review collected by and hosted on G2.com.

What do you dislike?

The gui and user experiance is not fully harmonized. the product have to show me that there are improvements. It look like the users are using the traning and are on a good level but it need some time. We will never reach 100% security. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take a fixed time in a month to work on. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problem is the discrepancy between theory and practice. The product show that theoretically the user know the risk but practically click on risky thinks Review collected by and hosted on G2.com.

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Operations Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The topics are relatable as they are linked to everyday issues and they are very easy to follow. All of our team here at Ladderstore enjoy doing this training every month and understand the reason behind it. Review collected by and hosted on G2.com.

What do you dislike?

We as a company don't dislike any of the training but we constantly keep on top of this to make sure old habits are changed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The Defence Works Training is comprehensive and easy to understand when it comes to cybersecurity. The team even somehow make it fun......... Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The money we spend now on awareness campaigns will undoubtedly be far less than what we would spend mitigating and recovering from a major data breach. It also allows for brand preservation. Review collected by and hosted on G2.com.

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AE
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The training platform is already packaged and put together with multiple management types (Hands on Admin, Managed Services, Cloud based, Internal Based) providing flexibility in the method and way we are able to assign users to training, conduct phishing training campaigns, and remedial training.

The program provides a plethora of awareness media in both digital and printable formats to saturate the workplace and enhance the security awareness.

Support is fairly quick and robust.

Community page provides many examples of other real world issues that are a great knowledge base resource to help identify similar issues ran into by our company. Review collected by and hosted on G2.com.

What do you dislike?

Lacking a few features in user reporting capabilities, and environment as an admin.

A few features would be served better with more up front awareness, informative outreach templates to prepare and organization and prevent overwhelming push back due to inconvenience of unfamiliarity and corporate ignorance. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Proofpoint is a great solution if you have a robust Security/Training team or not. It can be used with Managed services if you lack manpower or need to get the training up and running and off the ground while you focus on other project work. Customer service and Managed services has been great support each step of the way especially in dealing with the difficulty of a stubborn C-suite team that does not like change. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Various features and environment user interaction, compatibility issues, reporting features, etc. Review collected by and hosted on G2.com.

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AC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The best feature that I like is the multitude of templates that are available to you when it comes to training courses and sending out simulated phishing emails. Review collected by and hosted on G2.com.

What do you dislike?

I dont like for the PhishAlarm product that in order to change the verbiage on the button the button has to be redeployed again. We should be able to change this on the fly and the update automatically is seen by the end-users without having to redeploy again. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend that whoever uses this product must have the staff to administer it. I wouldnt recommend this a company that dosent have a formal department (i.e. cyber-security department) that is able to administer it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are better able to measure our employee's security awareness when it comes to phishing or suspicious emails. Before we had this product we didnt have this level of visibility. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The product is easy to use and understand Review collected by and hosted on G2.com.

What do you dislike?

Information is spread out so hard to find Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This product is definitely helpful whether you are just starting a program or whether you already have one in place. It takes the stress out of training your employees. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It takes the guess work out of training. Proofpoint makes it easy to keep our employees up to date on the latest security issues. Review collected by and hosted on G2.com.

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Manager – Technology and Operations
Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Proofpoint Security Awareness Training is an essential education tool for modern day business. Beyond the security platforms and suites you will implement to ensure your network has a robust and active defense against cyber risks, training your people to be 'cyber aware' is an absolute top priority requirement.

Proofpoint training exercises are simple and easy to follow. Unlike other training platforms, Proofpoint training assessments do not rely on long-winded video training modules, where users can set them to play and then walk away. Proofpoint ensures the user has understood the training by requiring they complete an assessment at the end of each training module, an approach that guarantees user participation. Review collected by and hosted on G2.com.

What do you dislike?

It would be hugely helpful to be able to configure the delivery times that training alerts are sent to our staff. Currently the default appears to be midnight in central USA. Also, the ability to modify the date presentation format from MM/DD/YYYY to DD/MM/YYYY would be hugely to account for regional differences. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are going to market I would strongly advocate including Proofpoint in your product assessment list. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Beyond gateway and end-point attack vectors, 'the human' is the greatest security risk to your organisation. Using Proofpoint Security Awareness Training gives us increased confidence in managing cyber security risk. Review collected by and hosted on G2.com.

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