Mimecast Security Awareness Training Reviews & Product Details

I like most about Mimecast security awareness training is its practical, user-focused approach to cybersecurity education. The training is easy to understand engaging, and covers real- world threats such as phishing, social engineering and suspicious email behavior. I also appreciate that the content helps employees recognize threats in situations they are likely to encounter in their daily work, making security awareness more actionable rather than purely theoretical Review collected by and hosted on G2.com.

Some of the training can feel a little repetitive, especially when covering similar topics in multiple modules. I think shorter with more practical , real- life example would make it more engaging. Review collected by and hosted on G2.com.

The best part is definitely the short, sitcom-style videos. Corporate IT training is usually painfully boring, but Mimecast uses humor and recurring characters (like the 'Human Error' guy) that actually make you laugh. The modules are only 2 to 3 minutes long, so they don't eat into my workday, and the lessons genuinely stick with you because they're entertaining Review collected by and hosted on G2.com.

The main drawback is that the overall content library isn't as massive as what you might find with some other big competitors (like KnowBe4). If you are looking for highly specialized, role-specific training modules for different departments (like specific compliance training for HR or finance), Mimecast's options are a bit more limited. It excels at general security awareness, but falls a bit short on niche compliance topics Review collected by and hosted on G2.com.

I use Mimecast Security Awareness Training for my security needs and to help keep my devices up to date. It helps me feel more secure, worry less about what’s happening with security, and focus on my job. I like how easy and simple it is to get started and sign up. The interface feels seamless and easy to follow, and the setup took about two seconds. I also appreciate being able to call customer service or use the in-house AI to get answers. It’s been great. Review collected by and hosted on G2.com.

I don’t have many issues, but I think the AI could be improved with more generative thinking and a better understanding of what I’m saying when I ramble. I’d also like it to remember details or information so I don’t have to enter the same things each time, with the option to turn that feature on or off. Review collected by and hosted on G2.com.

We like the practical connection between phishing simulations, user training, and measurable results. We can assess how employees respond to simulated phishing, organize campaigns for different user groups, and review participation and results. The reporting helps us spot patterns and awareness gaps, communicate campaign outcomes to stakeholders, and plan more focused follow-up training. The initial setup was generally straightforward, and I’m very satisfied with the value and ROI Mimecast Security Awareness Training brings to organizations. Review collected by and hosted on G2.com.

I’d like more flexibility in campaign configurations and reporting. More intuitive options to customize campaigns and tailor reports to specific organizational needs, along with clearer ways to compare results across campaigns and track changes in employee responses over time, would help. I’d also value a more streamlined administration experience and more guided setup instructions with practical recommendations for initial campaign configurations, especially when managing awareness programs across multiple departments. Review collected by and hosted on G2.com.

I like the little video modules because they’re funny but informative and keep people engaged. The real-time training helps too. I find it helpful to use Mimecast Security Awareness Training through Teams and send videos that way so they get to the right people. It also helps new hires get acclimated and keeps us up to date on changes. The setup seemed pretty easy, with nothing too difficult about it. Review collected by and hosted on G2.com.

I wouldn't say there's anything that seems to be lacking, but sometimes the videos can be a little overly worded. I feel like a five-minute video could be streamlined to maybe three minutes. Review collected by and hosted on G2.com.

During our proof-of-concept (PoC) evaluation, what stood out most was Mimecast's engaging, humor-driven micro-learning approach. The short, sitcom-style modules were effective in keeping engagement high during testing without causing training fatigue. Additionally, evaluating the SAFE Phish feature demonstrated how easily actual targeted attacks can be converted into custom phishing simulations for high contextual relevance. The platform’s automated campaign scheduling and intuitive SAFE Score risk dashboard also make tracking human risk metrics very streamlined. Review collected by and hosted on G2.com.

During our solution evaluation, we noted that while the out-of-the-box video content is high quality, customization options remain somewhat limited when attempting to align modules with highly specific internal security policies. Additionally, administrative reporting in the trial environment could offer more granular, flexible filtering for department-level analytics, and highly technical teams might require supplementary advanced training beyond the core comedic modules. Review collected by and hosted on G2.com.

What I like most about Mimecast Security Awareness Training is that the content is easy to understand, practical, and relevant to real-world security threats. The phishing simulations and short training modules help employees recognize common attacks and build better security habits without making the training feel too complicated or time-consuming. Review collected by and hosted on G2.com.

The main thing I dislike is that some of the training content can feel repetitive, especially for users who have already completed similar security awareness sessions. It would be better to have more personalized content based on an employee’s role, risk level, and previous phishing simulation results. Review collected by and hosted on G2.com.

What I like most is the practical approach to security awareness. The phishing and social engineering content is easy for users to understand, and the training can be used along with phishing simulations. From an implementation perspective, the reporting and tracking are also useful for showing customers' teams where users may need more awareness. Review collected by and hosted on G2.com.

The content could be more flexible for customers that want to customize training based on their own policies and industry. Some organizations may also need additional tuning of the campaigns and reporting to match their internal awareness program. Review collected by and hosted on G2.com.

What I like best about Mimecast Security Awareness Training is its short, engaging lessons and realistic phishing simulations. They make security risks easier to recognize and help employees build practical habits without taking too much time away from their work. Review collected by and hosted on G2.com.

The training can feel repetitive over time, and some scenarios are too basic for experienced users. More role-specific content and greater variety would help keep it engaging and relevant. Review collected by and hosted on G2.com.

Mimecast training featured a video series with “Human Error” as a character, which our users really enjoyed watching. They felt like they were learning while also being entertained, and the format made the training more engaging overall. Review collected by and hosted on G2.com.

There wasn’t much to dislike about the platform. Users could complete their training directly without needing to log in, simply by accessing their unique link. This integrated easily with users day to day roles, since they check emails daily and can access the links from there. Review collected by and hosted on G2.com.