Webroot Security Awareness Training Reviews & Product Details

Webroot Security Awareness Training Overview

What is Webroot Security Awareness Training?

Teach before the breach. Phishing, business email compromise (BEC), and other attacks that prey on unwitting end users are on the rise. Since end users are on the front lines of an organization’s cybersecurity strategy, businesses can’t afford to let them be the weakest link in their security chain. Security training and regular phishing simulations are some of the top ways to reduce risk and avoid costly cyberattacks. And with more people working from home, away from corporate network protections and IT staff, there’s never been a more critical time to empower employees to become smarter, stronger and safer about online risks and cyber threats. Webroot® Security Awareness Training offers a cost effective, easy-to-use user education solution that reduces user-generated security breaches and enhances your business’ and clients’ overall cybersecurity posture. By training users through phishing simulations and short, topical, relevant security and compliance courses, businesses minimize the impact of cyberattacks that exploit end users. Start educating end users today about the risks they face online to turn your weakest link into your strongest defense.

Webroot Security Awareness Training Details
Languages Supported
English
Product Description

Webroot offers cybersecurity awareness training to create a more secure workforce, educate end users on preventing online security breaches.

How do you position yourself against your competitors?

Webroot® Security Awareness Training is architected as a SaaS solution, and provides a user training and education platform that is fully integrated into the existing Webroot Global Site Manager console, making it easy to operate continuous user training.

No other endpoint security vendor offers the range and depth of a learning management system that Webroot does, included scheduled training, phishing simulator, and education campaign management. Moreover, Webroot can leverage our up-to-the-minute threat data, so training can be adjusted more proactively than competitors.

Unlike today’s more general and formulaic security awareness training approaches, Webroot adds the missing user behavior layers to create a more personal and effective security awareness service.


Seller Details
Seller
Webroot
Company Website
Year Founded
1997
HQ Location
Broomfield, CO
Twitter
@Webroot
68,967 Twitter followers
LinkedIn® Page
www.linkedin.com
489 employees on LinkedIn®

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Webroot Security Awareness Training Reviews

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Helpdesk Technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
Sales Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I found the training very useful to firstly understand the basics to aid me in the Sales world points were rewarded and perfect for when Christmas came Review collected by and hosted on G2.com.

What do you dislike?

I found nothing wrong with the training, some subject area repeated but i found that very useful in different scenarios Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I find now I'm more cyber aware thanks to the training which is giving more more products to sell in my portfolio. A lot of customers running other Antivirus soon see the benefit upon changing to the Webroot product - PCs performing a lot better Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The ease of use is such a great feature. Review collected by and hosted on G2.com.

What do you dislike?

There is practically nothing to dislliek about this product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Excellent feature and service that will only benefit and ensure maximum yield results. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Helpdesk trainings are easily solved with the Awareness program. THe amount of knowledge and information is beyond compare. Review collected by and hosted on G2.com.

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Response from Keenan Humphrey of Webroot Security Awareness Training

Thanks so much for leaving us a review!

Sr. Systems Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

It's an in house training solution that is easy to manage and administer. the reporting tool provides a great way to determine the level of competency of our clients concerning cyber threats Review collected by and hosted on G2.com.

What do you dislike?

It can be perceived as simplistic in its approach, but in saying that, I would still recommend it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps us determine the level of competency our client have concerning cyber threats Review collected by and hosted on G2.com.

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UT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

The easiness of the site, it was so easy and infomative, one of the best ive done, so easy to get around and it wasnt all words which was good, soemtimes ehen you look at pages and pages of words you get bored, the colours and diagrams and screen shots that are used makes it more fun and you dont get bored while doing htem, meaning you are more likely to continue doing them and will do for the future. Review collected by and hosted on G2.com.

What do you dislike?

Nothing, i thought everything was spot on and didnt have any dislikes, the person who did this site have done a really good job at doing it, form the ocntent to how its dipalyed and comes across is rally good. I really am strugglinng to find any negatives from the site and i have been racking my brian to try and find at least one but i cant!!! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

My adive really is to go for it, you will not be disappointed.Definetly do the training as this is what makes the product so worht while. Its fun and infomative at the same time so you will not get bored while doing this, it really is good. Get everyone in the team to do it and they will all be more knowledegble Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It gave me a great knowledge of how webrot security works. I have even passed this on to my collegues to do and they are very clued up on the webroot but its nice to have a refresh. I think the whole webroot is a great prodcut and worth the time and money in doing this. Review collected by and hosted on G2.com.

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Sales and Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I like the ease of the process of doing the training the videos are not too long and its very easy to follow. They also are very practical in that they are ideal for real world use. All too often these types of training videos are great on theory but not very strong on the application and implementation side, and thankfully that isn't the case here. Review collected by and hosted on G2.com.

What do you dislike?

There are no major drawbacks that I can think of to be honest, other than the fact that they could have perhaps been a little more challenging as I found it quite easy to go through. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The portal is easy to use and the training is very straightforward. Having looked at a variety of different products, we have found that SAT aligns very nicely with our existing stack of security products, so we would definitely recommend. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Assists clients with knowledge on the types of scams to look out for. This is an ever changing world for looking out for pitfalls on things to avoid. Having security awareness training enables you to keep your staff on the ball and aware. The biggest weakness to any organisation is the user base and them making some silly mistakes, such as clicking on a link etc. Review collected by and hosted on G2.com.

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Customer Experience Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Ease of use to set up and send campaigns. Very simple to analyse the data and the effectiveness of the product for the end users. Review collected by and hosted on G2.com.

What do you dislike?

Can't say that i have seen any as yet. I will evaluate this more thoroughly when i have more experience and feedback from users Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just use it, it serves its purpose very well and helps users to avoid very costly mistakes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

All about user education and how quickly the threat landscape changes and what everyone has to do to avoid these pitfalls Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

The style and fluidity and easiness to follow. Review collected by and hosted on G2.com.

What do you dislike?

Not really anything to dislike about it! It integrates well with the other Webroot products and executes it's function just as excellently. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving the hurtle of trying to educate others on a topic that can seem dry while being fun and beneficial. Review collected by and hosted on G2.com.

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Response from Keenan Humphrey of Webroot Security Awareness Training

Glad to hear you're getting some serious value from WSAT! Thanks for writing a review!

Tenable Guru
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

The pure ease of use of this product.

Its so easy to roll out and enforce through out our organization, especially like that we can pull reports on the status as well Review collected by and hosted on G2.com.

What do you dislike?

Can be a bit pricey for some clients, especially to some of my clients in central Africa Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Compliance requirement for our company. We need to comply to PCI AND GDPR and awareness training is a requirement Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The training is easy to setup and use, and it is very much user friendly. Once a user clicks on a simulated phishing attack the message that appears and directs them to the training module is straight-forward Review collected by and hosted on G2.com.

What do you dislike?

There is nothing I can say I dislike except that the cost of the tool is not easy to convince a small business to accept. I feel it is reasonably priced though. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving the problem of systems being down and data compromised due to user error. The training program has benefited our clients greatly by reducing their support costs. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

the information was clear and easily understood Review collected by and hosted on G2.com.

What do you dislike?

nothing in particular. it is very helpful Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

this helps us educate the clients and users on what to look out for when it comes to cyber security and vigilance with what sites they visit and what they download Review collected by and hosted on G2.com.

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Managing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

The content is accessible and mostly well-presented. Review collected by and hosted on G2.com.

What do you dislike?

The content is overly US-centric and doesn't play well for our local audiences in the UK. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Test the content with your intended audience as part of the trial before you purchase. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Working to help customers improve their human firewall. Review collected by and hosted on G2.com.

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CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Ease of use, U/I is awesome! I like that it's go at your own pace and the analytics are clear and concise. Review collected by and hosted on G2.com.

What do you dislike?

I have yet to find a real downside, it's very affordable and an easy ROI! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makes my job more lucrative than before Review collected by and hosted on G2.com.

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Helpdesk Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Cut into manageable chunks i can fit in around work. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing i can think of at the moment i do not like. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Always do multiple runs, people says they understand but you will get repeat offenders. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Knowledge on Web filtering setup Review collected by and hosted on G2.com.

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CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Course content is good.

Nothing else really. Review collected by and hosted on G2.com.

What do you dislike?

Unable to assign anything to people with any sort of automation.

Reports are terrible.

Have to assign a course to each person one at a time, one course at a time, then when someone new joins have to do it all over again. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't, go for something you can centrally manage. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Nothing really. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

how simple it is working

training to be aware of cyber attacks

knowing who might be weak point in the circle against phishing mails Review collected by and hosted on G2.com.

What do you dislike?

nothing much, if you want to train your people it will work for you Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

many clients are facing some phishing mails problems Review collected by and hosted on G2.com.

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Service Operations Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like the way that the Security Awareness training is a simple method of training end users about the causes of clicking links that could possible cause major breaches for their own information as well as a business's safety. Review collected by and hosted on G2.com.

What do you dislike?

Having to review the reporting on a regular basis determine who has clicked the links. But apart from this there have not been anything else i can think of that i disklike. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend spending time looking at trusted emails and using the HTML coding to make it look effective but with simple mistakes so it does not catch the end user out every time. The SAT is extremely cost effective and does exactly what you need to do as well as having the benefit of providing the end user with courses to complete to increase their knowledge regarding security awareness. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Making end users aware and the effecting training in what can possibly gone wrong if a simple link is clicked. Making end users aware of the basics regards Security Awareness.

Making users aware of the harmful links that can be found within Review collected by and hosted on G2.com.

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UT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

It didn't get to technical but reclaimed everything very clearly Review collected by and hosted on G2.com.

What do you dislike?

Nothing really, I found it explained things very well Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Definitely do it, it Really helps Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has made me more confident in using my own computer and in selling webroot to others Review collected by and hosted on G2.com.

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System Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Webroot Security Awareness Training is setup in a way that is easy to access and easy to comprehend. I especially recommend this course for beginners or users that need a refresher on security practices. The videos are interesting and you won't be bored to death with the quick training. Review collected by and hosted on G2.com.

What do you dislike?

There isn't a whole lot to dislike about the Webroot Security Awareness training. If anything, I suppose it would be nice to have a more in depth version available to take after the WSAT. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are educating our newer IT admins and some of our power users about the basics of Security Awareness. It seems to be an easy way to get people introduced to the concept. Review collected by and hosted on G2.com.

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Level 2 Support Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The simulations that the package offers are excellent. Webroot allows for very detailed tailoring of the fake phishing emails. We have been able to make them extremely realistic and mirror Microsoft emails and others. The associated training for users is also easy to understand is very accurately illustrates what they need to look for. Review collected by and hosted on G2.com.

What do you dislike?

The licensing model does not make it as easy to only pay for months you need to use it. Doing training monthly or more often would be ideal. However, not all of our clients want to pay to have the constant charge. They still want training, but only a handful of times per year. We were able to work with Webroot to find a way to accomplish this, but the licensing model is clearly not meant to encourage this option. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They offer a 30-day trial, so that is a great way to test it out to see what it offers. Having some sort of phishing training to offer clients is highly valuable. This is a great option, if not the best option out there right now. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Phishing is a real problem and will not be going away any time soon. Finding an effective way to train users on this has not been easy or convenient in the past. Webroot's solution offers exactly this, and managing campaigns is very simple. And, it gives an easy way to resell the product to our clients. Review collected by and hosted on G2.com.

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Senior Systems Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The best thing i like about SAT is Its intuitiveness. It is very simple to set up and configure, and provides a number of options. I've tested phishing campaigns with Go Phish and SecTools. This is by far a superior product. It lets you keep track of all the actions a user performed, and allows users to be redirected to training videos upon clicking on a phishing link. This is an important item, as many other products, simply tell you that the end user fell victim to the attack, and captures the details they provided, however, the "training" stops there. Going that extra step of providing information on what they did wrong, and how to prevent it from happening again speaks volumes. It teaches users to be proactive. Review collected by and hosted on G2.com.

What do you dislike?

As good as this product is, the only thing i could probably say i dislike is the price point. Although you cant put a number on security and training, most companies do not want to pony up.

The only other issue is small, but if you have Webroot DNS enabled, or you have the Webroot Web Plugin, web browsers seem to block the link being opened. This is a good thing, but also goes against the purpose. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a test run, make sure understand the concepts and don't forget to whitelist, Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

When testing with one of our companies, we realized how many users lacked the proper training on security. It is such an important aspect in todays technology with so many attacks in all forms. The question now a days is not if you will be attacked, it is WHEN will you be attacked. Every untrained user is vulnerable, and with the training this product provides, it should be implemented in companies globally. Review collected by and hosted on G2.com.

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Service Operation Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The training courses are easy enough for users to understand without being over complicated and boring. The fact you can target courses and run an entire program of courses and Phishing tests to a useful feature. Some good convincing phishing templates and we have created a new one for mime cast which was great! We managed to catch out a few of our customers with this phishing email template. Review collected by and hosted on G2.com.

What do you dislike?

I think the reporting isn't as mature as it could be. The data is there but its quite hard to interpret and present back in a usable format.I would like the reporting to be expanded so we can get reports for our sales team, so they can then interact with our customers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to target users with training and showing there are issues with users simply clicking through to websites without thinking about the consequences. Review collected by and hosted on G2.com.

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Owner
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

WSAT is very easy to use. To launch a campaign requires very little effort and there are a fair number of templates available to use. Review collected by and hosted on G2.com.

What do you dislike?

The number of templates is not as broad as other security awareness training programs. There are not as many tools available either. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Sign up for the free trial. There is no reason not to if you are interested in the product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Raising awareness within users is the overall goal. Making users suspicious of electronics messages and second-guessing, or ever better -- verifying authenticity. Raising user awareness helps tremendously with keeping user data and system information safe. Review collected by and hosted on G2.com.

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IT Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Being an existing user of Webroot products, it's super easy to get campaigns started because everything is centralized in the Webroot console. Review collected by and hosted on G2.com.

What do you dislike?

Just need to update and provide newer content a little bit faster. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would consider looking to implement the Security Awareness Training alongside Webroot's other offerings like their DNS and Endpoint Protection. The ease of use and the central management of all three allows you to better manage your clients. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

You can throw an AV agent and network firewalls etc... but without training your users, you still leave your organization at great risk. Review collected by and hosted on G2.com.

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Innovation & Systems Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The training content is well presented and easy for those taking the courses to understand. From an admin perspective, the speed at which you can set a course up and running is really impressive, plus now as an MSP we can manage it globally from our GSM console. Review collected by and hosted on G2.com.

What do you dislike?

Needs auto addition of users. If we could have a workflow that said 'when I create a user in Office 365, automatically enroll these courses' then ' in 1 month enroll these courses' etc plus running phishing campaigns the product would require far less admin overhead.

Phishing emails often get caught in spam filters and junk folders (they're doing their job at least!) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Educating team members on cyber security to fulfill our obligations under regulations such as GDPR, Cyber Essentials Plus and ISO27001. Review collected by and hosted on G2.com.

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