# Carbide Reviews **Vendor:** Carbide **Category:** [Security Compliance Software](https://www.g2.com/categories/security-compliance) **Average Rating:** 4.6/5.0 **Total Reviews:** 86 ## About Carbide Carbide is a tech-enabled service that strengthens your company’s information security and privacy management capabilities. Our platform is tailored for companies aiming for a sophisticated security posture, particularly valuable for larger organizations requiring rigorous compliance and hands-on services. With Carbide, you can benefit from continuous cloud monitoring and the educational resources of Carbide Academy. Our platform supports over 100 technical integrations, enabling efficient evidence collection and meeting of security framework controls necessary for passing audits. Distinct from basic "checkbox-style" compliance offerings, Carbide is built on universal best practices. This approach helps companies not only establish but continuously validate their security commitments under supported frameworks such as SOC 2, ISO 27001, and more. Our service is designed to integrate seamlessly into your organizational processes, enhancing your security practices and boosting your market competitiveness. For a comprehensive solution that evolves with your security needs, consider Carbide. Discover how our team of experts can guide you through each step of your security journey at www.carbidesecure.com. ## Carbide Pros & Cons **What users like:** - Users value the **responsive and knowledgeable customer support** from Carbide, feeling truly partnered in their journey. (6 reviews) - Users find Carbide's platform to be **intuitive and user-friendly** , making compliance tasks accessible and streamlined. (6 reviews) - Users commend Carbide for their **competent and friendly support** , which significantly enhances the overall experience and effectiveness. (6 reviews) - Users value the **expert guidance** provided by the Carbide team, enhancing their security and compliance journey. (5 reviews) - Users value the **exceptional security support** from Carbide, ensuring guidance and partnership throughout compliance processes. (5 reviews) - Users value the **dedicated team expertise** of Carbide, enhancing collaboration and accountability in compliance tasks. (4 reviews) - Users highly value the **dedicated support and guidance** from the Carbide team, enhancing their compliance experience. (4 reviews) - Users value the **dedicated support and resources** from Carbide that simplify and enhance their compliance journey. (3 reviews) - Comprehensive Overview (3 reviews) - Intuitive (3 reviews) **What users dislike:** - Users note that **limited integrations** can hinder workflow efficiency and require extra manual work with policy customizations. (4 reviews) - Users find **evidence collection tedious** and lacking integration, limiting its effectiveness for comprehensive document management. (3 reviews) - Users find the product **expensive** , particularly noting high subscription costs for early stage startups. (2 reviews) - Users find the **integration issues** with documentation systems cumbersome, hindering efficient evidence management and searchability. (2 reviews) - Users express frustration over **limited customization** options for policy templates, hindering their ability to personalize content effectively. (2 reviews) - Pricing Issues (2 reviews) - Automation Issues (1 reviews) - Users find Carbide's **document management functionality lacking** , as it serves more as a snapshot rather than a comprehensive system. (1 reviews) - Lack of Customization (1 reviews) - Lack of Guidance (1 reviews) ## Carbide Reviews ### 1. You don't have to go it alone. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle T. | Business Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Carbide?** Having someone dedicated to guiding me through each task and keeping me accountable for project completion has been incredibly valuable—thank you, copilot Steve! As someone new to SaaS compliance, having an expert by my side has made the process far less stressful. It's reassuring to have someone knowledgeable available to answer my questions and clarify any confusion, especially since resources like Google and chatgpt aren't always dependable. The system itself is very user-friendly. I find the platform easy to navigate, and what I appreciate most is the availability of templates, so I don't have to start everything from scratch. The dashboards are also excellent; being able to track my progress allows me to keep the leadership team informed with accurate, up-to-date information on how much we've accomplished. **What do you dislike about Carbide?** At first, I believed that Carbide would serve as the central hub for all our compliance documents. I expected to be able to store things like our contract agreements and detailed information on compliance-related matters. However, I found that it mainly functions as a repository for evidence, offering more of a snapshot at a specific point in time. I would have preferred if the tool allowed us to use it as a comprehensive solution for much of our document management needs. **What problems is Carbide solving and how is that benefiting you?** Our company is working towards achieving SOC2 compliance to demonstrate to both our current and prospective customers that we are committed to protecting their data privacy and adhering to industry standards. We hope that once we receive this certification, it will serve as a strong selling point for our business. ### 2. A Data Privacy and Security practices **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Carbide?** Carbide's people are fantastic to work with. We are currently using Carbide's Fractional CISO services and they've been great to help chart a course for us and provide guidance as we work towards our first SOC 2 audit. They have been incredibly helpful working through nuanced, industry specific discussions relating to data privacy, security, risk management, and prioritization. **What do you dislike about Carbide?** I wish they had more automation/integration when it comes to evidence gathering. I also wish they had a few more baseline policies and procedures to draw upon as guidance for developing your own organizational controls **What problems is Carbide solving and how is that benefiting you?** Drafting privacy and information security policies for our organization. Providing guidance on tooling and implementation of security controls. Collecting evidence for a SOC 2 audit. We are working in higher education with large institutions all over North America. Our Information Security and Privacy policies and practices are critical when working through procurement, building trust with our clients (and prospective clients), keeping up to date with legal requirements when it comes to data privacy, and ultimately keeping our end user's data secure. ### 3. When you find a great partner, you keep it **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge C. | VicePresident and Chief Behavioral Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Carbide?** The platform has been getting better and better and they keep evolving, but the most important thing is that the Carbide team really partners with you, helping, guiding, being available. We take security and compliance very seriously, and they are not easy subjects. Knowing that we can count on the Carbide team when we have doubts or need to decide a strategy is invaluable. **What do you dislike about Carbide?** They could have more connectors, but they are working on them. **What problems is Carbide solving and how is that benefiting you?** When working with financial institutions, security and complaince are key. Their help and support in getting and keeping our SOC2 cert was instrumental for our business. And they are a reference for our continuous improvement process. ### 4. Very well organized and easy to understand certification preparedness system **Rating:** 5.0/5.0 stars **Reviewed by:** Faiaz H. | Lead Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Carbide?** 1. All steps towards preparing for a certification are clearly defined. 2. Guidance system to help incremental progress. 3. Security awareness and training. 4. Mock scenario and preparing for disaster cases. 5. Security isn't an afterthought. **What do you dislike about Carbide?** 1. Maybe have the tasks linked to why it is needed and what impact it has on the specific certification. 2. Few necessary steps are paid product being offered. 3. Subscription may be expensive for early stage startups. **What problems is Carbide solving and how is that benefiting you?** 1. Creating policies for necessary functions of the company. 2. Certifications checklist. 3. Keeping leadership and general employees aware of security and status of company policies. ### 5. Streamlined our compliance process and boosted team confidence **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriele F. | SOC Analyst Junior, Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Carbide?** What truly stood out was how intuitive and well-structured the platform is. Carbide helped us understand and implement security controls without needing to be experts. The guided framework made tasks that once felt overwhelming, like SOC 2 readiness, far more approachable. The support team was responsive and knowledgeable, often going beyond technical help to ensure we understood the “why” behind compliance steps. It’s not just a tool—it feels like an extension of our team. We use Carbide on a weekly basis, and it's become an essential part of our workflow. Whether we're updating policies, tracking progress toward audit readiness, or checking task assignments, the platform consistently performs. Its frequent use has actually made our team more engaged with compliance, which used to feel like a disconnected, once-a-year scramble. **What do you dislike about Carbide?** One minor frustration is that some customization options for policy templates are limited. We had specific internal language we wanted to reflect, and while possible, it took a bit of manual work. Also, integrations with other tools could be expanded further to reduce repetitive updates across platforms. **What problems is Carbide solving and how is that benefiting you?** Before using Carbide, aligning our processes with SOC 2 and ISO 27001 standards felt overwhelming. Carbide gave us a clear roadmap with actionable tasks, templates, and reminders that streamlined the entire process. The biggest benefit has been the reduction in compliance-related stress and the increase in internal accountability and visibility into our security posture. It also saved us significant time when preparing for audits, turning a multi-week process into a structured and collaborative effort across departments. ### 6. Affordable turn-key solutions and services **Rating:** 4.0/5.0 stars **Reviewed by:** Mathieu R. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Carbide?** Carbide advisors are competent and friendly. The pen testing are affordable and professional. The online solution is easy to learn and rewards progress. **What do you dislike about Carbide?** Documenting the evidences for each task / policy is a bit tedious. When you've logged all the documentation it's not that easy to search. I think a good integration with a Sharepoint document vault / Google drive would facilitate evidence management. **What problems is Carbide solving and how is that benefiting you?** Help towards reaching ISO27001 certification ### 7. Outstanding Service and Insights from Carbide **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Carbide?** Working with Carbide Services has been an outstanding experience from start to finish. Ryan demonstrates a rare combination of technical expertise, proactive communication, and a true commitment to client success. The platform is easy to use and questions are resolved quickly from Ryan's great customer service. Whether it's been consulting on strategy, handling complex integrations, or providing hands-on support, Carbide has consistently delivered results that exceed expectations. Carbide has been a partner who is reliable, forward-thinking, and genuinely invested in our organization’s security and operational success, **What do you dislike about Carbide?** We have none to date that I can think of. **What problems is Carbide solving and how is that benefiting you?** SOC2 preparation ### 8. Extremely helpful in our sprint to SOC2 compliance! **Rating:** 4.5/5.0 stars **Reviewed by:** Tolga E. | Director of Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Carbide?** Platform is comprehensive, and the fractional CISOs are great in helping us navigate the myriad of compliance steps needed. **What do you dislike about Carbide?** Platform can use some more integrations, or even a generic webhook integration path. **What problems is Carbide solving and how is that benefiting you?** Reaching SOC2 compliance, which strengthens security controls, and opens up more partnerships with security conscious firms. ### 9. SOC2 **Rating:** 5.0/5.0 stars **Reviewed by:** Luke T. | Director of technology, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Carbide?** Great at helping us setup our SOC2 policies and carrying out gap analysis. **What do you dislike about Carbide?** It is expensive but I have not compared it to other vendors. **What problems is Carbide solving and how is that benefiting you?** Creating SOC2 compliant policies and helping us with evidence and gap analysis. ### 10. True security in a sense without any hassle **Rating:** 5.0/5.0 stars **Reviewed by:** RUTURAJ R R. | Software Engineer and researcher, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Carbide?** Automation and ease of access where you can navigate features without any issues **What do you dislike about Carbide?** You have to familiarize yourself to get used to the tool, and then bingo, you are good to go **What problems is Carbide solving and how is that benefiting you?** identify security concerns at an early satge of a deployment. ### 11. Very Helpful Tool for Security and Compliance Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Brian L. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Carbide?** Carbide provides you with the tools and resources you need to get started on your security and compliance programs. Not only can you track your progress against specific compliance standards, but you also start to round out so many important details that are not always at the forefront within a smaller organization. Carbide gives you the spark you need -- providing you with templates, allowing you to get a leg up and not start from scratch in what can be an overwhelming space. The resources and training available are top-notch as well, and you have a dedicated and informed team ready to help you through when you need it. As someone so new to security and compliance, the best part has been the thorough Help Center and the downloadable resources. In particular, the downloadable resources help you to quickly get some tasks done, without a headache. **What do you dislike about Carbide?** While there are many great things about Carbide, there are a few downfalls. I find it a bit confusing when uploading evidence -- being that there seems to be so many ways to do so -- and, I find the overall experience not as intuitive as other platforms/applications. Though I am new to security and compliance, I find some areas tricky to understand in understanding exactly what I need to do. There are also a few instances where the "Evidence Implementation" calls out something that I later find is referenced by another name -- not a big detail, but something I've come across. **What problems is Carbide solving and how is that benefiting you?** Carbide is playing a crucial role in guiding our organization towards achieving SOC 2 compliance. Carbide is not only helping us meet important standards but also significantly enhancing the security of our systems and improving our overall processes. ### 12. Exceptional team, service and product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Carbide?** Hi touch support, ease of use, and quality of team **What do you dislike about Carbide?** certain parts of the platform don't link with other parts of the platform and can create an occasional workflow challenge **What problems is Carbide solving and how is that benefiting you?** We use carbide to manage our entire security program ### 13. Great platform for your security needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Lorne F. | COO, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Carbide?** I've been using Carbide for a while now and it's honestly a game-changer for handling security and privacy stuff. It's super adaptable to different security rules, which is a lifesaver with all the changing regulations. The platform is really user-friendly too, making complex security tasks way simpler. Plus, the Carbide team is always there to help out, which is super reassuring. In short, Carbide is a solid choice for any business that wants to keep its data safe and stay on top of privacy laws. **What do you dislike about Carbide?** Nothing so far it's a great platform and I haven't had any issues to date. **What problems is Carbide solving and how is that benefiting you?** Carbide's adaptability to various security frameworks means I can ensure my business is compliant with relevant regulations, which is crucial for maintaining credibility and trust with our clients and partners. ### 14. Really good solution in a crowded market. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Carbide?** - First of all the people. Friendly, charming and extremely helpful. They make the herculean effort of becoming compliant with multiple certifications and frameworks. - Their commercial model, which is really market leading (and I came to this conclusion after talking with 7 companies in this specific market segment). - It provides a lot of extremely useful functionality out of the box, like vulnerability scanning, an integrated risk assessment tool, asset and vendor management. - The awareness training worths the money by itself. - Very easy integration with Google Suite and AWS. **What do you dislike about Carbide?** - Some parts of the UI are clunky. E.g. references between documents is a missing feature. - Uploading evidence can be confusing, since there are multiple options to upload files in a task. **What problems is Carbide solving and how is that benefiting you?** Carbide helps an organization coming up to speed in compliance, data protection and security and prepares them for certification. ### 15. Really helpful tool for navigating through ISO and more **Rating:** 3.0/5.0 stars **Reviewed by:** Alexis C. | Senior DevSecOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Carbide?** Evidence management, awareness training and policy sign-off tracking. Great and easy to add into employee onboarding. **What do you dislike about Carbide?** Navigation has gotten worse lately, hard ot find tasks related to specific controls. Missing features compared to competitors like Vanta **What problems is Carbide solving and how is that benefiting you?** Easily tracking employee progress during onboarding. Easily gathering info to use during audits. Way more manageable than manually having documents and files in Sharepoint. ### 16. Great platform for managing and keeping close track of security policy implementation and upkeep! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Carbide?** The thing that stood out to me the most was their reponse times and availability to help (customer support)! They are alwyas on standby to provide assistance and explanations for any issues or hiccups you make encounter, and are incredibly flexible and understanding when it comes to meetings. I love their in depth workshops as well. They really help get familiar with the topics at hand and are incredibly in depth to help catch any issues or inconsistencies. **What do you dislike about Carbide?** I didnt notice many downsides to carbide, it is very straightforward and any issues you may have are quickly resolved by their support staff. **What problems is Carbide solving and how is that benefiting you?** It is helping us have an audit and recieve the ISO-27001 security certification. ### 17. Great experience. Easy to work with. **Rating:** 4.5/5.0 stars **Reviewed by:** Tony I. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Carbide?** Carbide helps you complete your work with ease. It reminds you of all tasks remaining, and collects all relative data. Customer Support is great. **What do you dislike about Carbide?** The only downside is the speed of Carbide. It needs a couple of seconds to go from page to page. **What problems is Carbide solving and how is that benefiting you?** Carbide is helping us go through SOC2 compliance. The tool is ready for use, and we can store all our compliance evidence in one place. It will increase our business performance. **Official Response from Kathy Isaac:** > Hi Tony, We appreciate you for taking the time to review us. We're glad Carbide is helping reduce your workload on your path to your SOC 2! On the speed problem, we have something on the way specifically to address this issue and resolve it. We're looking forward to sharing it with our customers soon. ### 18. SOC 2 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Carbide?** 1. Platform is easy for use. 2. Enough information to understand all project requirements. 3. All in one source for trainings, policies, project-related deliverables. 4. Experienced consultants. 5. Relatively short time to get a response on the question. **What do you dislike about Carbide?** 1. Only minor platform UX items. Does not impact overall experience. **What problems is Carbide solving and how is that benefiting you?** 1. Provides clear requiremets for your compliance project. 2. Makes awareness trainings and company policies available with ready to use content. 3. Provides an ability to speak with experienced security & compliance consultants in case of any questions. 4. Simplifies the process of auditor selection by providing recommendations. ### 19. Carbide is a simple idea but a powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan T. | Academic Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Carbide?** Carbide is a great tool for readying a company for auditing or just to align with best practices amongst a variety of frameworks. We like it so much that we are trying to get our students using it early. **What do you dislike about Carbide?** Nothing to think of currently. Good tool, right out of the box. **What problems is Carbide solving and how is that benefiting you?** From my perspective, Carbide is a great learning tool. It has videos that are punchy and interesting but relevant. Students easily understand how to use the tool and also learn about controls and frameworks at the same time. ### 20. Carbide -- a Partner for Small Companies **Rating:** 4.5/5.0 stars **Reviewed by:** Curtis J. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Carbide?** Their tool is thorough, and their team support is outstanding. As a small company, we needed a partner to help us wade through the complex waters preparing for a SOC Type 2 audit. Carbide is a trustworthy partner that helped our team meet our timeline and provide the correct information. **What do you dislike about Carbide?** At times, it was tricky navigating through the site. During our audit preparation, Carbide performed a significant system update. The supporting documentation could be better. **What problems is Carbide solving and how is that benefiting you?** When beginning the process of a SOC 2 audit, we were unsure what information was needed. Carbide provided us with usable templates that jump-started our policy development. In addition, Carbide had interactive workshops with our team to educate us in certain areas and personally consult us on improving our processes. After partnering with Carbide, the security of our enterprise and its processes are vastly improved. ### 21. Speed up your SoC2 compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Benoit G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Carbide?** Easy-to-use online tool to Speed up your SoC2 compliance assisted by a step-by-step process supported by the Carbide experienced team **What do you dislike about Carbide?** payment in USD only while located in Canada **What problems is Carbide solving and how is that benefiting you?** Getting a first compliance level for security. We chose SoC2 because of large customer asking for this. ### 22. Great way to help you get soc2 compliant **Rating:** 4.5/5.0 stars **Reviewed by:** Trajche K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Carbide?** Ease of use, simple yet comprehensive system **What do you dislike about Carbide?** I dont see downsides so far, its a mature system. **What problems is Carbide solving and how is that benefiting you?** Helping our company to become soc2 compliant. ### 23. Best in Class Compliance Software **Rating:** 5.0/5.0 stars **Reviewed by:** David K. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Carbide?** The Carbide team is filled with experts in the compliance space. They have built an excellent product and then they have the services component to help you get the most value from it's implementation and utilization. **What do you dislike about Carbide?** It needs to better differentiate the solution as companies move from mid-market to enterprise. **What problems is Carbide solving and how is that benefiting you?** Carbide is the go-to solution for our portfolio companies to achieve SOCII compliance along with meeting other compliance standards. Our portfolio companies also use if for ongoing penetration testing. ### 24. Good SOC 2 preparation platform with room to improve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Carbide?** The policies and tasks are set out in a way that creates a good framework for the SOC 2 audit process. **What do you dislike about Carbide?** The editing process does not lend itself easily to collaboration or discussion drafts. The absence of a WYSIWYG editor makes it difficult for non-technical staff to review and edit policies. The interface between posting evidence and reviewing or editing posted evidence is awkward. There is no mechanism for displaying progress on individual policies or tasks. It is either complete or it's not. A status monitor on individual items such as Draft, Under Review, or In Process would be useful. **What problems is Carbide solving and how is that benefiting you?** Carbide provides a platform for assembling the policies, procedures and documentation required to complete a SOC 2 audit. They offer workshops, consulting and templates for the elements necessary for audit preparation. ### 25. Don't Get Hacked to Pieces: Use Carbide's Cybersecurity Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Jaxon M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Carbide?** As a cyber security student, I appreciate Carbide's training wheels for GRC, which have been tremendously helpful in learning the ropes of governance, risk, and compliance. The platform's policies and risk analysis templates have also been a valuable resource, saving time and providing structure for these critical elements of cyber security strategy. Additionally, I have found the platform's cyber security training awareness feature to be a comprehensive and convenient way to provide awareness of the importance of different elements within cyber security to personnel. **What do you dislike about Carbide?** I have found that the navigation of the platform can be somewhat challenging at times. Some menus are not always intuitive, making it difficult to access the desired features quickly. However, with a bit of practice and familiarisation, it is possible to become more comfortable with the navigation and make the most of the platform's offerings. **What problems is Carbide solving and how is that benefiting you?** As a software-as-a-service startup, achieving ISO 27001 compliance and GDPR compliance was daunting, and we were unsure where to begin. Carbide's platform offered us valuable guidance and saved us time by providing customisable templates to work with. These templates enabled us to efficiently tailor the policies and processes we needed to meet compliance requirements, with the confidence that we were working within established best practices. Thanks to Carbide, we made real progress in our compliance efforts and moved forward with greater clarity and purpose. Overall, the platform was a valuable tool that helped us navigate the complexities of compliance and get on track toward more tremendous success. **Official Response from Kathy Isaac:** > Hi Jaxon, Your review of Carbide is greatly appreciated; thank you for taking the time to share it. We're glad you appreciate and are executing the holistic approach to security and privacy we preach here at Carbide. And bravo on tackling those two complex security frameworks! We have something on the horizon to address those navigation problems you mentioned, and we're really excited to share it with our customers soon. ### 26. Carbide helps us to achieve our SOC 2 Type 1 **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Carbide?** Their Risk Management module and approach, that allows you to consider each asset in the evaluation. **What do you dislike about Carbide?** Don't have yet automated test of compliance. **What problems is Carbide solving and how is that benefiting you?** Establish an understandable security program. The concept of Projects and Task are realy appreciated, because help everyone in the company to understand the security goals. ### 27. Nice guide to make sure you cover all the security requirements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Carbide?** It's check list approach to making sure you got everything covered. **What do you dislike about Carbide?** There are some bugs in the platform, although they are tackling those. **What problems is Carbide solving and how is that benefiting you?** We need to be compliant to SOC2, Carbide shows every task that we need to take care of to do it. ### 28. Great platform to manage security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Carbide?** Easy to use interface. Great for managing security policies. Great for tracking policy acceptance and security awarensss training. **What do you dislike about Carbide?** Email notifications regarding updates could use more info like who has completed what **What problems is Carbide solving and how is that benefiting you?** Achieving security compliance for our organization ### 29. The right security program for my business, **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica C. | Account Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Carbide?** As someone in the business of people, our CSM and Account Manager are incredible - we feel well informed and they keep on top of us to make sure we are hitting our timelines. I find it easy to manage my entire infosec program and keep track of all the tasks I need to complete. And compliance is a breeze. **What do you dislike about Carbide?** The asset tracking interface could use a little work. I also think the UI could use a bit of a refresh, but we are told that's coming this quarter. **What problems is Carbide solving and how is that benefiting you?** The tool and team take a different approach - the focus is building the right security program for my business, not trying to fit me into a box. I like that there are customizations to fit our purposes. Carbide helped us get a great security awareness training program in place to uplevel our employees. **Official Response from Kathy Isaac:** > Hi Jessica, Thanks for taking the time to write this review! We take pride in our holistic approach to security and privacy that integrates our platform's automation and flexibility, and customization led by our team of security experts who ensures a personalized experience by understanding each organization's unique needs. We are also super excited to show what's to come later this quarter that addresses some of the issues you raised here! ### 30. Carbide is a fantastic partner **Rating:** 5.0/5.0 stars **Reviewed by:** Gary Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Carbide?** Their team is great to work with and their platform makes it easy **What do you dislike about Carbide?** A little more expensive than other services but you get more for it **What problems is Carbide solving and how is that benefiting you?** They are helping us become SOC2 compliant ### 31. Simplified security with Carbide **Rating:** 5.0/5.0 stars **Reviewed by:** Evan D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Carbide?** Carbide simplifies security processes to make it easy for anyone to understand. Momentum Health trusts Carbide to ensure the safety of patient data so that our team can focus on other tasks. Carbide is an all-in-one solution that has allowed our team to be move quicker while saving costs. **What do you dislike about Carbide?** Carbide is great. I do not have any negative points to reveal. **What problems is Carbide solving and how is that benefiting you?** Carbide wraps all the security and compliance policies required into simple implementation steps. Their team helps review everything afterwards as well. The Carbide platform replaces one full-time software engineer (at least). ### 32. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Carbide?** Simple and easy to use and helps keeps things organized by being able to track completion. **What do you dislike about Carbide?** I keep getting updates and error emails and messages that take me no where and do not actually exist. **What problems is Carbide solving and how is that benefiting you?** Great way to otganize must read docs for onboarding new hires. Provides easy access and trackable usage to ensure all employees are up to date in compliance. ### 33. Excellent customer service, with an extensive knowledge base. **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Carbide?** Carbide has always been there for us when we need them, if it's an emergency or a casual question I can count on them to provide valuable insight **What do you dislike about Carbide?** Website navigation is a slight issue for me, but nothing major and nothing that hinders overall service. **What problems is Carbide solving and how is that benefiting you?** Carbide has been a massive help to our organization in implementing NIST-171-800 and is currently helping with the CMMC 2.0 implementation. ### 34. Great tool for auditors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Carbide?** Carbide is a great platform that is very user friendly and organized. It makes the audit process much smoother for both the auditor and the auditee. I would highly reccomend Carbide for managing your IT compliance! **What do you dislike about Carbide?** There is not much to dislike about Carbide. It makes my life as an auditor easier. Carbide is a well rounded tool. **What problems is Carbide solving and how is that benefiting you?** Carbide helps solve the problem of IT compliance being unorganized. The platform is one stop shop for all compliance needs. ### 35. Very Helpful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Alison G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Carbide?** The support team has been excellent to help with onboarding. As a small business this tool has helped increase our knowledge of what is necessary to be compliant in our field. **What do you dislike about Carbide?** I would like to see a better iteration of the asset manager as it does not currently work for our usecase. I would like to see the user interface updated to include some more intuitive workflows. **What problems is Carbide solving and how is that benefiting you?** Carbide has helped me develop policies around the use case of our cloud tool management and how these tools interact with our client's data. From the information we have learned and procedures we have compiled from using Carbide, we can now say with better confidence we are appropriately managing our cloud data. **Official Response from Kathy Isaac:** > Hi Alison, Your review is very much appreciated; thanks for taking the time to share your thoughts with us. We're glad Carbide is providing value to you and your team. In terms of the asset manager and UI, we are actively working on an improvement to rectify the issues you raised. ### 36. Quick path to SOC 2 enablement **Rating:** 5.0/5.0 stars **Reviewed by:** Rick R. | Risk Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Carbide?** Carbide has an intuitive and effective platform and talented resources. With Carbide's support, Clik2pay, an innovative payment solution, was able to become SOC 2 Type 1 compliant within 7+ months. **What do you dislike about Carbide?** Clik2pay initially tried to leverage existing security policies for the SOC 2 initiative but ultimately determined the only viable approach was to rely exclusively on Carbide policy templates to gain full benefit of their environment. **What problems is Carbide solving and how is that benefiting you?** The initial objective was to become SOC 2 compliant as quickly as possible. Carbide's Policy templates provided excellent scoping and direction, and the related Tasks guided the team in all required system and procedural implementations. Throughout the project, regular discussions with Carbide's expert resources filled in any gaps with answers and examples. The audit process was also optimized with an auditor that leveraged and rewarded the value of the platform. Objective completed in 7+ months. The objective now is to stay SOC 2 compliant... and to keep the necessary evidence updated. We look forward to continuing to use the Carbide platform and team to do this efficiently and effectively. ### 37. Positive Carbide Experience with Challenging Frameworks **Rating:** 4.5/5.0 stars **Reviewed by:** Michael A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Carbide?** We were very pleased with the responsiveness of Carbide to our support requests. In particular, Ryan was helpful, friendly, professional, and very responsive. Two points for Ryan! **What do you dislike about Carbide?** Carbide is a productive SaaS but our main challenge, and that of Carbide, too, for our ISO 27001 certification process, was in getting our team to understand how what was evidenced could be applied to several different clauses and annex controls. Carbide truly is working to show how evidence in this framework here could also be used as evidence in a different framework there (AND THAT HAS REAL VALUE, NO DOUBT) but it is a complex task for them when, perhaps, most Carbide users just want to survive the initial certification. Carbide clearly has a strategic vision here of "one evidence, multiple frameworks," but that vision would be difficult for any company to implement, so this is not necessarily a Carbide issue alone. **What problems is Carbide solving and how is that benefiting you?** Carbide is solving the problem of needing one repository for the international standards and evidence for same, especially when so many team members are remote. **Official Response from Kathy Isaac:** > Hi Michael, Your thoughtful review means a lot to us. Thank you for taking the time to provide it. Kudos to Ryan; we'll let him know his efforts were greatly appreciated. Yes, multi-compliance is daunting, especially when that initial certification is top of mind. We continue to strive to streamline and simplify that process for our customers so you can focus your business. Great review; your feedback is invaluable here. ### 38. Great Product, Outstanding Service **Rating:** 4.5/5.0 stars **Reviewed by:** Eric S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Carbide?** Very intuitive user experience, fast and clear return on software investment -- saved us a ton of time; outstanding support. Sales cycle was very colloborative--paid attention to our project objectives and constraints. **What do you dislike about Carbide?** I don't really have any dislikes. Policy editor is less mature than others I've seen. **What problems is Carbide solving and how is that benefiting you?** SOC2, ISO 27001, NIST compliance Automates policy generation, evaluates compliance, saves time and improves security posture ### 39. Head of Sales **Rating:** 4.5/5.0 stars **Reviewed by:** Johanson G. | Director of Sales , Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Carbide?** I like working with the Carbide team on the partner-side. They are extremely professional and have excellent communication. I can tell they really care about taking care of their customers and it comes through in all interactions I have with them. **What do you dislike about Carbide?** There isn't anything that I dislike about Carbide. **What problems is Carbide solving and how is that benefiting you?** Carbide is helping our customers prepare for their SOC 2 and ISO 27001 Audit's effectively and on-time. ### 40. Great Platform, Awesome Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Carbide?** Very easy to use, was quick to deploy. The Service is really outstanding. **What do you dislike about Carbide?** Would like to see the ability to have more flexibility with policy edits and to incorporate more white-labelling in the platform. **What problems is Carbide solving and how is that benefiting you?** Carbide is helping us manage our ISO 27001 project, showing us clearly where our gaps are, and what we need to implement next through a series of easy-to-understand tasks. ### 41. Friendly, knowledgable team to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Susan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Carbide?** We are very thankful to work with Carbide (especially our dedicated consultant Ryan). They helped us with our security and privacy training, policy development, and SOC II submission. Fantastic, knowledgeable, and friendly team! **What do you dislike about Carbide?** Do not have anything that comes to mind. **What problems is Carbide solving and how is that benefiting you?** Carbide helps us identify and comply with the required security and privacy measures + controls necessary for our organization. ### 42. Wonderful experience with both Carbide Experts and Carbide platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sean P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Carbide?** Carbide delivers a unique experience that combines human experts with its platform, just the right amount of both to ensure clear understanding, implementation, and training. **What do you dislike about Carbide?** I double checked with our CTO about this, we don't dislike anything about Carbide. Their founder even popped in on a call to check our progress. **What problems is Carbide solving and how is that benefiting you?** At the time, we engaged Carbide we were a young startup of 4 employees. We had no security or cloud compliance policies in place. We also had no way of training our employees. ### 43. Complete security offering **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Carbide?** Carbide provides a one-stop shop for policies, readiness and security questionnaire and RFP support **What do you dislike about Carbide?** We're relatively new to the platform, so far there haven't been any downsides **What problems is Carbide solving and how is that benefiting you?** In addition to improving overall business compliance, Carbide helps get through RFPs faster so we can be more successful ### 44. One of the best onboardings I've experienced. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Carbide?** Amazing support, easy to reach out to our CSM or an SME for assistance. Their co-pilot program really helps set the SoW for our team and clarify tasks! Can't recommend them enough. **What do you dislike about Carbide?** No public facing API, and integrations only support evidence collection. Would be nice to be able to have a REST endpoint to pull tasks into other systems. **What problems is Carbide solving and how is that benefiting you?** Providing a clear plan of attack for security and privacy regulations, as well as offboarding our internal team from a ton of tasks and R&D! ### 45. Great for getting started and maintaining compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Paul C. | President, Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Carbide?** Carbide is simple to use compared with many of their competitors. We use it internally and also with some of our MSP clients to help them kickstart their ISMS. **What do you dislike about Carbide?** At first there were not many integrations, but they are adding more all the time. Wish there was phishing testing included with security awareness training too. **What problems is Carbide solving and how is that benefiting you?** Carbide helped us implement our policies and procedures and get us ready for SOC 2 compliance. It also helped us report to our clients on our security posture. ### 46. Great place to start when you want to implement security policies **Rating:** 4.5/5.0 stars **Reviewed by:** Andrei R. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Carbide?** Easy to start, startup-friendly pricing model. **What do you dislike about Carbide?** Most likely won't work for large organization with complicated requirements **What problems is Carbide solving and how is that benefiting you?** We wanted to implement NIST in our organization, but it's hard to start from scratch. Carbird was a perfect solution to solve that. ### 47. Game changer for implementing security policies and procedures **Rating:** 5.0/5.0 stars **Reviewed by:** Page W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Carbide?** Carbide saves us a ton of time by enabling us to manage all of our security policies, procedures, and associated documents in one place. **What do you dislike about Carbide?** I can't say that we've found anything that we dislike about Carbide. **What problems is Carbide solving and how is that benefiting you?** Carbide is great for helping organizations implement policies and remain compliant. We've found that Carbide has enabled us to move deals along faster because we can easily generate the security documents that we need during the contract phase. **Official Response from Kathy Isaac:** > Hi Page, Thanks for reviewing Carbide. We love that we can help save you time and resources while accelerating your deal process. ### 48. Crucial for getting and staying compliant **Rating:** 5.0/5.0 stars **Reviewed by:** Gavin A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Carbide?** I like that all our compliance policies are all in one place. We always know where to go when a customer requests information. We also like the knowledge base. It can be very helpful with new employees. **What do you dislike about Carbide?** No big complaints. We are not using all the modules, but everything seems to work. **What problems is Carbide solving and how is that benefiting you?** Carbide helped us understand the requirements we needed to meet to become (and stay!) compliant. ### 49. Amazing resource, fabulous team and great experience working with Carbide. **Rating:** 5.0/5.0 stars **Reviewed by:** Tara M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Carbide?** There are people behind the software that are there to guide, recommend and answer any questions. The platform is comprehensive and the team are extremely helpful. **What do you dislike about Carbide?** So far, we have zero complaints. Overall a fabulous experience. **What problems is Carbide solving and how is that benefiting you?** We handle sensitive data for our clients and we are required to sign cyber security requirements. Carbide has allowed us to enter into another level of business. ### 50. Good Tool But needs enhancement **Rating:** 3.5/5.0 stars **Reviewed by:** Louis G. | CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Carbide?** It houses all my ISO27001 policies and standards in one place. **What do you dislike about Carbide?** It's a bit clunky. The text and format in the policies section are ugly and very basic. No logos can be loaded; When I format a document and load it onto Carbide, it loses the format and seems to bunch things together. Since it's supposed to be the repository for all security policies and standards the content should be presented as it was originally written and be easy to read. Invites to register with Carbide look like phishes. In fact, when I sent the invites, I got a boatload of phishes reported, which made me have to send a bank-wide message to let them know that the Carbide email invitations were legit. This is what I mean by clunky, in that it's featureless in the areas I've mentioned. **What problems is Carbide solving and how is that benefiting you?** It solves the problem of housing of ISO27001-compliant policies and standards. ## Carbide Discussions - [How can we get the most out of Carbide for our young startup company?](https://www.g2.com/discussions/how-can-we-get-the-most-out-of-carbide-for-our-young-startup-company) - 1 comment, 1 upvote - [View Carbide pricing details and edition comparison](https://www.g2.com/products/carbide/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+14%3A02%3A10+-0500&secure%5Bsession_id%5D=a50d0caf-b9fa-43e5-a95d-ae91b0a66ec8&secure%5Btoken%5D=8bbee98a65bafde38bd52c0287fd9e28411da3699116aed5e4202cf41d6014d2&format=llm_user) ## Carbide Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Secureworks Taegis VDR](https://www.g2.com/products/secureworks-taegis-vdr/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Carbide Features **Security** - Compliance Monitoring - Anomoly Detection - Data Loss Prevention - Cloud Gap Analytics **Functionality** - Generates privacy policies - Downloadable format - Updates Automatically - Dashboard **Assessment** - Continuous Assessment **Cloud Visibility** - Cloud Registry - Cloud Gap Analytics **Compliance** - Governance - Data Governance - Sensitive Data Compliance **Training** - Content Library - Interactive Training **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation **Security** - Data Security - Data loss Prevention - Security Auditing **Administration** - Policy Enforcement - Workflow Management **Administration** - Customization - Reporting - AI-generated Content **Identity** - SSO - Governance - User Analytics ## Top Carbide Alternatives - [Drata](https://www.g2.com/products/drata/reviews) - 4.7/5.0 (1,148 reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - 4.6/5.0 (2,406 reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) - 4.7/5.0 (794 reviews)